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Wow My Bank & Investors with a Compelling Business Plan

We write powerful Business Plans that make your dreams come true.

403-669-6739

Teaching people how to write a business plan

Are You Frustrated?

We get it.  You have a vision for a path to success and need a business plan, but writing it is definitely the last thing you want to do. 

Or, maybe you need the business plan “yesterday” as that bank or potential investor keeps asking for it, and you don’t know what to do.

The situation is clear.  You need help now.

No Plan = No Funding = No Business

Value we offer, standout plans, deep experience saves $$$, fast turnaround.

Well-written, clear and concise custom-written business plans that demand the reader's attention.

Complete plans in just 7-21 days.

Our deep experience in various industries with businesses large and small helps you avoid costly mistakes downstream and saves you substantial money. 

Who We Are at Write My Plan

Our mission / philosophy.

Our mission is to help good people turn great ideas into incredible success.

Our philosophy is to build long-term relationships with our clients to help them grow their businesses. 

Our Experience

  • Established in 2002 in Calgary, Alberta
  • Completed 300+ Projects across Canada
  • For Profits and Non-Profits
  • Helped Clients Attract $100+ million in aggregate Financing / Investment
  • References Available

Led by Glenn Suart, our team of advisors and business plan writers work closely with you to take your vision and build it into a compelling business plan that attracts attention

Glenn helps inspire and motivate people like you to take action through his Today's Great Idea syndicated daily radio feature heard on major News/Talk stations across Canada.

How We Work with You in 3 Steps

1 - no obligation discussion.

  • First, we meet with you to understand your vision, discuss potential roadblocks and assess what needs to be done.
  • We then craft a detailed engagement letter for your review, highlighting our understanding of your requirements, approach & methodology, budget and timing.

2 - Analysis & Writing

  • Second, we review any documents you already have and undertake any additional research necessary.
  • We then develop the draft financial model, presentation and written plan for you to socialize with trusted advisors and gain useful feedback.

3- Final Deliverables

  • Third, we provide you final versions of all the business plan deliverables so you may update them as necessary. 

Our Mission

  At WriteMyPlan, we know you want to run your own business and earn a great income. To do that, you need a great business plan that helps you secure the funding required.  The problem is business plans, to put it mildly, are not your strong suit, which makes you feel like you’ll never get ahead. 

We understand this feeling very well, which is why we’ve helped hundreds of clients just like put that vision to paper. Here’s how we do it:

  • We meet with you at no cost or obligation to understand your goals, vision and roadblocks and then draft a clear engagement letter outlining what needs to be done.
  • We review your existing materials, undertake extra research, develop financial models, leverage our deep experience and connections and then craft draft materials for your review. 
  • We deliver you a final plan that you can update yourself in future. 

So, banks and potential investors will understand your powerful vision and be more likely to provide the funding you need to get going. And in the meantime, you’ll have a clear roadmap to move forward. 

Now, you can stop worrying about writing and instead focus on your business and earning that great income.

Glenn Suart

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Call Now! 1-877-645-3330

Need to raise investment capital, secure a bank loan or refocus your business on success? We have helped hundreds of Canadian entrepreneurs to develop custom, professionally written business plans that demonstrate the viability of their business vision and ideas.

Custom Created

Our professional business plan writing services provide a complete investor or lender- ready solution. We help you develop a clear, concise and compelling business plan and financial model.

Fast Turnaround

Writing a business plan doesn't have to take months. We have a proven formula that helped founders like you raise millions in start-up capital.

Hiring a business consultant doesn't have to be expensive. We made it simple. No packages, no tiered pricing, no hidden fees, no surprises. We charge one affordable flat fee.

Proven Business Plans

Whether you need a $10,000 loan, a $10 million investment, or just a place to discuss your ideas, a solid and professional business plan is critical.

With 15 + years of experience, we’ve mastered the process of writing business plans. We learned the details that capture and hold the attention of potential lenders or investors.

Success Stories

Watch our clients pitching the dragons, our clients say it best.

Business Plans Canada provided my business with a thorough road map for ensuring the continued success of my business. Their organizational structure, expert advice and ability to recognize my vision and translate it into my business plan made working with them a great pleasure.

The business plan met and exceeded my expectations. Here are the aspects I appreciated the most: a) The writer captured the essence of my business idea perfectly, b) the project manager was always on top of things, and c) the financial advisor was very knowledgeable and offered solutions whenever we faced an obstacle.

Business Plans Canada went above and beyond the expectations we had for our business plan. You did a fabulous job of this plan. You were extremely professional and accommodating. We had exceptional customer service and guidance in this process. And, we could not be happier with the outcome.

Business Plans Canada is a trusted partner!

Did you know that Business Plans Canada has an A+ rating and 5 star client reviews with the Better Business Bureau?

Better Business Bureau

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Calgary-based Business Plan Writer

Since 1993, David has worked on over 100 market research projects, feasibility studies, and business plans. There are generally three reasons people need a business plan:

  • Landlord leasing approval – property managers want to know what type of business is occupying their space and that there’s a good chance for the business to succeed.
  • Lender requirements – banks also want to know about your business but since they are lending your money, what want to see a reasonable plan that liquidating your assets, should the business fail, is of low probability.
  • Strategic planning – this is the most important reason to write a business plan. After a few months in business, you can start to track your actual performance against the predicted performance from your business plan.

Business plans we wrote for prospective Calgary business owners

We have written far too many business plans to list them all here. Below are a few examples where we assisted current business owners in business plan writing (usually for financing an expansion) and new entrepreneurs hoping to start a business for the first time.

coffee shop business plan Calgary

Did You Know…

David taught Entrepreneurship and Business Research to 100s of students at the University of Doha for Science and Technology (then CNAQ)

Cost to write a business plan

The cost of our business plan writing service ranges from $1500 to $10,000. Factors affecting the cost are:

  • Time-line: research proves that the best amount of time to write a business plan is about 6 months. We’ve never had a client that did this. The majority of our clients ask for a business plan to be written in 2 weeks but settle for 6-8 weeks.
  • Purpose: a business plan for landlord approval is much easier to write than one for bank financing.
  • Funding required: Asking a bank for $100,000 which is guaranteed against your home equity requires less information than for one requiring $3,000,000 unguaranteed financing with a government grant attached. 

Example Business Plan Cost and Time to Delivery

A business plan for the purchase of a franchise that is

(a) 50-percent self funded (b) the franchisor has provided you with ample business information (c) we have 30 days to write it and (d) you are responsive to our questions i.e. reply the same day to our emails

will only cost about $1500.

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Professional Writers Since 1988

Calgary business plan/proposal writers.

Snap Editing specializes in crafting exceptional business plans for aspiring business owners/entrepreneurs in Calgary.

Most websites have a massive number of HTML errors. However, this website features clean HTML and is 100% syntactically compliant according to the W3C HTML5 Validation Service . (Sir Tim Berners-Lee, who invented the world wide web, is the Director of the World Wide Web Consortium, the W3C.) Go ahead and run this webpage and other websites through the validator. We also score >95% using the PageSpeed tool at GTMetrix with every page on our website clocking in below 1 second...except for this homepage with a video. (Our lead writer completed the recent HTML5/JavaScript/CSS/PHP coding on this website using...a notepad, not a CMS.) Less than 1% of all company websites are screaming fast and 100% syntactically compliant so call us today if you need an accurate writer or a meticulous editor.

Business Plan Development Services Calgary

Research Before Writing

We research all aspects of your business model before we start writing the business plan. Our lead business plan writer is a meticulous researcher and an expert in gathering information for business plans.

Business Plan Writing Process

Our Business Plan Writer researches and then writes your business plan. Next, our Certified Public Accountant (CPA) crunches the numbers and reviews all the financial information. Give us a call. Snap Editing can help create a terrific Calgary business plan for you.

Why You May Need a Business Plan Writer for your Calgary Business

Maybe you already have a professional business plan but just need an objective resource to critique your existing business plan. Maybe you just don't have the time to create a compelling business plan. Snap Editing can assist you either by editing and reviewing your existing business plan or writing a new business plan for you.

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"Thank you for helping us with the website content. The number of phone calls has now increased and it's because of the readability of the pages."

"My previous resume was poorly written and I wasn't getting any interviews. After the re-write I had an interview and a job in 10 days. Thank you."

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Welcome to Vaisus Business Plans

business plan writer calgary

Why do you need to find a good business plan writer in Calgary?

posted on 9:52 pm

A business plan functions as a pitch document used to get investors excited about your idea. This is exactly why it must be comprehensive, well-written, and easy to understand. While you may know everything there is to know about your brand, product or service, the truth is that a professional business plan writer can certainly craft a high-quality document that generates investment and interest. This is why you must identify a business plan writer in Calgary to help you put your ideas into words.

Still think you should be writing your own business plan?

Consider this: there are many technical aspects to creating a business plan, such as market analysis, forecasting, budgeting, human resources planning, feasibility studies and so on. While you may be able to articulate your business idea perfectly, charting out operational aspects of the business is often quite challenging, especially for creative entrepreneurs.

While looking for the perfect business plan writer in Calgary for your needs, consider the following benchmarks to weigh people against:

Your business plan writer should see your business objectively

As a business owner, it is difficult to view your own business objectively. But when you hire a professional to write your business plan, they will take the time to learn about the brand, review the plans that the company already has in place, and will help the brand to identify their own pros and cons, figuring out how to overcome obstacles. A professional business plan writer will have extensive experience in writing business plans for all types of businesses. They will be able to put a spotlight on a company or brand in order to help to improve its revenue faster and easier than you might have thought was possible. Therefore, it is vital to find a business plan writer in Calgary who will guarantee you success with your goals.

Your business plan should stand out from the competition

With more and more entrepreneurs entering the market, it’s fair to say that the competition out there is tough. Now, it is simply not enough to have a great idea – you must have a great idea and be able to appear unique. For this, you need an executive summary that compels investors to browse through the rest of your document. Thus, you must find a business plan writer in Calgary who can write in an engaging way, without losing the tone of your brand or business.

Your business plan should include comprehensive forecasts

It’s easy to forecast a single year of your business, however, investors typically want to look further ahead into the future while identifying the right start-up to invest in. As a result, you should be able to offer projections for at least 3-5 years. In order to do so, it is vital to work with someone who has an astute understanding of the business landscape, financial markets, human resource trends, sales trends, and so on. This way, you can offer investors pictures of a bright future, without coming across as inaccurate.

Your business plan should summarize more, elaborate less

Your business plan is held up by eight key core concepts: market, product or services, production, marketing, sales, distribution, management and finance. A fat business plan describes each of these key areas in elaborate detail. It refers to trends and ongoing assumptions as economically as possible, explaining them in detail only where the detail isn’t already understood.

Therefore, when you’re looking for someone to craft your business plan, you should find someone who understands your business needs and is committed to excellence.

Your business plan writer should offer a quick turn-around time!

Finally, when you’re looking for a business plan writer in Calgary, do speak to people about their turn-around time. As a business owner, you know that you simply cannot afford to wait forever for a single pitch deck. At the same time, you must also ensure that your writer does not compromise on quality in order to offer speed and efficiency.

Finding a business plan writer in Calgary who meets all these needs can be quite challenging. This is why you should save your time and effort, and simply get in touch with us!

Business Plan Writers Canada

Why should you work with us?

As business plan writers, we have years of experience helping start-ups thrive during their meetings with investors. We also help entrepreneurs such as you, work on presenting the pitch which is often quite handy for new business owners who are presenting their ideas for the first time. As a result, we are the perfect partner for all your needs.

Additionally, we also offer business plan templates that are easy to use. All you need to do is download them, and then customize them with all the details that are relevant to your business. These business plan templates have placeholders for text, images, and graphic elements, so that you can create the best possible business plan to get those investors hooked!

One of the aspects that sets us apart from other business plan writers is our determination to see our clients succeed. In fact, we do not believe that our work is over once a document has been submitted – we believe that it is a part of our job to arm our clients with the best possible business plan that helps them wow investors during a meeting. As a result, each member of our team is deeply committed to offering top-notch services. From meeting with our clients to understand their needs to polishing existing data and written material, and crafting business plans from scratch, we do it all!

It’s time to make all your entrepreneurial dreams come true. Get in touch with our team for a comprehensive and well-written business plan that will surely capture the interest of potential investors!

Gas station business plan

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Business Plan Writer Calgary

A well written business plan is an essential component for any company seeking to raise capital. Our team at Prospectus.com has over 20 years of experience writing business plans and structuring business models for start-ups, later stage and expansion companies, those seeking venture or angel financing all the way to mezzanine and 144A funding, spanning a wide range of industries across the globe. We have been involved in thousands business projects and assisted with business planning, offering and private placement setup, feasibility studies, drafting financial projections, both for private companies and those seeking initial public offerings or listings on a stock exchange.  Our team is a recognized leader in business plan development. In fact, our CEO is the Chairman and Founder of  Borders.org  ( Business Plans Without Borders ), a not-for-profit 501c3 organization which assist low income families as well as refugees and immigrants with business plan writing services and grants.

Our Team’s Business Plan Advisory Services Value-Proposition:

  • Our staff are known as one of the most reliable and affordable Business Plan developers in the U.S. and worldwide. Our straight forward and honest assessment of one’s business is one of our strongest characteristics
  • Offices and associates in numerous countries, including New York, London, Hong Kong Beijing, Singapore and Seattle
  • 1 to 2 weeks’ average time for completing business plans
  • Proven track record of saving entrepreneurs thousands of dollars in needless spending while developing the business plan
  • Ability to draft your business plan and prospectus or private placement memorandum or offering memorandum for debt or equity offerings or any other service and package    everything as one price
  • We are somewhat of a one stop business for most of the startup and later stage company needs.

Calgary Business Plan Options

There are mainly two types of business plans that are written in Calgary: capital raising business plans and management or managerial business plans.

Raise Capital with a Business Plan

Most business plans are written with eye towards raising money for their venture. In a business plan that is written for investment capital, the structure of the business plans and therefore the most important point of the document will be the value-added benefit. Information on the products, services and the market will play central roles in the development of the plan, as well as various payout or exit strategies for the investors. Most business plans will focus on either selling equity or debt to investors.

  • Equity : In an equity business plan the company seeking funding will sell an ownership stake. If the company is a corporation, they will sell shares or common stock or a variation of them. If the company is a LLC or a Limited Company (which is popular worldwide) interest or units in the company would be offered. Both a form of ownership, just with a different name for each entity. In additional, there are other sweeteners one can add into any business plan offering, including warrants or preferred shares or preferred units or convertible debt.
  • Debt : in a debt offering business plan the company will be issuing some type of bond or a note to investors. A bond or note differ only in terms of the length of each security, which bonds being considered a longer maturity date than a note. There are also convertible debt securities that would convert the notes/bonds to equity at a certain fixed point in time. The business plan for bonds would detail the terms, such as the maturity date, interest rate and other vital information.

Managerial Guidance Business Plan

  • No Capital Raising : In a managerial or a management business plan, the focus is not on raising money but what strategy a company should employ. While most companies that write business plans do so to raise capital, there are some that simply want to get a second opinion or an outside view of their business. They ask us to write them a business plan for growth opportunities, not to raise money. Said another way, the management of the company wants to see our view and take on their business and what we would do to expand their company.
  • Recommendations : A business plan used to simply strategically plan one’s next move is referred to as managerial guidance business plan document. No capital is being raised initially, although sometimes we may conclude that capital should be raised for the company to penetrate or open new markets or opportunities. In the course of research, we may conclude that, in fact, the company should conduct an offering and raise money. We will recommend the amount to raise based on the company’s expansion needs and the company valuation.

3 Levels of Business Plans

Our firm offers various levels of business plan writing service and consulting, including: Level I Start-up Business Plan »

  • Prospectus.com’s team consists of industry expert business plan writers. Our Level I Start-up Business Plan can be used for companies raising initial seed funding and getting off the ground. The dollar amount being raised is not of paramount importance.
  • The Start-up Plan includes complete financials, potential cash-flow, market analysis and marketing strategies as well as a break-even analysis, and a separate executive summary and much more.

Level II Expansion or Series B Business Plan »

  • Prospectus’ Level II Expansion or Series B Business Plan assists companies and entrepreneurs that are seeking to expand or scale their business, including by increasing market share.
  • The Level II Start-up Plan helps to define concepts, target markets and market potential, as well as financial clarity necessary to define your concept, identify your market potential, and identify capital requirements. Executive summary included.

Level III Enterprise Business Plan »

  • Prospectus’ Level III Enterprise Business Plan serves the need of those later stage and established companies seeking to raise additional capital to expand their businesses, often in the form of issuing debt securities such as bonds or convertible notes.
  • The Level III Enterprise Business Plan is our most comprehensive business plan and often our clients will need a prospectus or a private placement memorandum (offering memorandum) written as well.

Our firm has years of experience drafting securities documents and is confident we can assist with your Calgary Business Plan Writer.  Feel free to contact us anytime, or call us to setup an appointment at any one of our global offices.

Contact Us Today To Schedule Your Free Consultation

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  • Offering Memorandum
  • Private Placement Memorandum
  • Offering Circular
  • Explanatory Memorandum
  • Information Memorandum
  • Fund Setup Formation
  • Securities Identifiers
  • Registration and Filing
  • Business Plans

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Calgary Business Plan Writers

We write custom business plans that get calgary entrepreneurs funded..

Are you from Calgary or the surrounding area, and looking to start a business?   If you need a business plan but don’t know where to start, we can help!  Bsbcon will create a customized business plan to help you secure financing, launch or expand your business.

Despite the many challenges Calgary has faced in the past few years, the city is coming back stronger than ever.  As the economic hub of the energy industry, Calgary has been “rising to the challenge” in the wake of falling oil and gas prices.  So, which industries are on the rise in the City of Calgary?  Here are a few:

New and existing businesses are investing in transformative technologies, due to a concentration of industrial based enterprises.  Technology is quickly becoming the largest driver of new solutions and technology investments among Calgary businesses. In fact, it’s projected that Calgary businesses will spend nearly $7.5B on digital transformation (DX) from 2019 to 2022, representing a 20% compound annual growth rate.

Clean Energy

Calgary has gained worldwide recognition as a leader in the clean energy transition.  Businesses are starting up to help support the city’s renewable energy sector.  With over 330 days of sunshine per year Calgary is Canada’s sunniest major city; therefore, providing an excellent location for the development of solar energy.  Additionally, the province has procured some of the cheapest wind power in the nation, due to the strong technical know-how of existing businesses.

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Calgary startups are reinventing how we approach agricultural production, from vertical farming to phase tracking to agricultural drones.  Most recently, United Farmers of Alberta Co-operative Ltd. (UFA) with Zone Startups Calgary (ZSC) announced a partnership to support early stage agri-tech companies.  Agriculture has been a staple of Calgary’s economy, and this sector continues to evolve thanks to innovative companies creating and applying leading-edge technologies.

Stampede City is becoming recognized as “Canada’s Premier Cannabis Hub”.  Supported by Alberta’s leading standard for a clear regulatory framework, Cannabis companies and entrepreneurs are capitalizing on an environment of business clarity.  As cannabis retail is nearing saturation, entrepreneurs are choosing our Calgary business plan writers to develop plans in other areas like micro processing, production and lab testing.

Financial Services

With the rise of financial technology, the fintech space has led the way in the growth of financial services in Calgary.  From investment banking to corporate and retail banking, Calgary is an attractive market for startups and established businesses due to a concentration of well capitalised businesses, high deal volumes, individual wealth and foreign investment. As an outcome we’ve seen countless startups in blockchain, paytech and insurtech develop in the Calgary area.

Advantages of Hiring Bsbcon

Bsbcon will develop a business plan that ensures you have a roadmap to success and get funded.  We have experience building successful business plans in a wide variety of industries across Canada. Regardless of which industry or market you’re operating in, you can be confident your plan will ensure the long-term success of your business.

Bottom Line

Bsbcon excels in providing business plan writing services for Calgary entrepreneurs and SMEs. Our dedicated team of professionals will develop a plan that meets the needs of your business and helps you maximize profits. If you are looking for a professional service for your business, we are here to help you. Call us or fill out the form below to achieve your business goals with a successful business plan.

To start a conversation with our team, fill out this form.

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Hire the Top 3% of Freelance Business Plan Writers

Toptal is a marketplace for top professional Business Plan Writers. Top companies and startups hire Business Plan Writing freelancers from Toptal for their mission-critical projects.

No-Risk Trial, Pay Only If Satisfied.

Trusted by leading brands and startups

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Hire Freelance Business Plan Writers

Stephen Kelly, Top Business Plan Writing Professional.

Stephen Kelly

With 20 years of experience working with family offices, institutional and entrepreneurial private equity funds, and consulting Big Four accounting firms, Stephen brings unique insights into the variety of investor mindsets. He freelances to help startups and established investors determine ideal investment, asset management, and fundraising strategies. As a senior executive, he has advised on multi-billion mergers, equity raises exceeding $2 billion, and transactions totaling over $5 billion.

Previously at

Grand Coast Capital Group, LLC

Tanya Dymytrashchuk, Experienced Business Plan Writing Professional.

Tanya Dymytrashchuk

Tanya is a finance expert serving investors and entrepreneurs in M&A, fundraising, buy and build, growth strategies, creating financial transparency, and defining business optimization potentials. She's executed €50 million in debt, equity, and M&A transactions in PE/VC and headed finance at a shared mobility startup, preparing the company for the financing round. Tanya enjoys freelancing due to the opportunities to create value and get to know exciting people and businesses.

Emmy Sharing

Nick Fookes, Freelance Business Plan Writing Expert.

Nick Fookes

Nick is a CFA with a 28-year track record spanning 40+ countries in M&A, finance, strategy, and policy. He's supported executive decisions in 60 high-stake projects, including M&A transactions ($46 billion), radio-spectrum auctions and trades ($3.5 billion), public policy advocacy, government contract bids (worth $1 billion), go-to-market strategies, and raises for small caps and tech startups. Independent since 2001, Nick has enjoyed working in diverse markets, sectors, and cultures.

Invictus Strategy Associates

Dhruv Tandan, Senior Business Plan Writing Consultant.

Dhruv Tandan

Dhruv has worked on successful fundraises and consulting projects worth over $1 billion, with a focus on energy, tech, food, and life science projects across Asia, the US, and Africa. He is a partner at a consulting firm and has more than a decade of experience in fundraising, startup consulting, process improvement, M&A, and project finance. With an MBA in finance, Dhruv enjoys the exposure and sheer variety of assignments that come with freelancing.

Toptal Projects

David Fulep, Independent Business Plan Writing Expert.

David Fulep

David is an M&A expert who has worked with the owners of 100+ businesses to raise capital, exit their investments at premium valuations, or execute successful acquisitions and IPOs. With 15+ years of experience, including six years at PwC, he has worked in many industries and extensively in the TMT and renewable energy sectors. David joined Toptal to advise clients on complex M&A and capital-raising transactions across the world.

Freelance Clients

Sandeep Mathur, Top Business Plan Writing Freelancer.

Sandeep Mathur

Sandeep has analyzed 1,000+ corporates and closed debt, equity, and M&A transactions of over $15 billion as a finance professional. After working for 20+ years in top-tier banks like Barclays, HSBC, and Standard Chartered, he now advises growth companies, leveraging his expertise in modeling, fundamental analysis valuation, and fundraising. As a seasoned problem solver, Sandeep has worked as a fractional CFO for startups, advised on early-stage funding rounds, and designed pricing models.

Standard Chartered

Josh Chapman, Independent Business Plan Writing Consultant.

Josh Chapman

Josh is an investment banker turned VC who lives in Denver, CO. At Morgan Stanley, he covered the world's top hedge funds and sold over $5 billion in IPOs for companies like Alibaba, LendingClub, GrubHub, and more. He also has experience in M&A, startup fundraising, and as a founder. Currently, Josh is one of the managing partners of Konvoy Ventures, a VC firm focused on esports and video gaming.

Konvoy Ventures (VC Firm)

Julio C. Ortiz, Freelance Business Plan Writing Specialist.

Julio C. Ortiz

Julio has diversified experience as a finance VP for multinationals based in the US and Latin America in the financing, pharmaceutical, luxury goods, and personal care sectors and distribution channels, such as retail, wholesale, and travel retail. Julio's expertise includes financial planning and modeling, investment banking, commercial real estate, fundraising, business plan development, logistics, company valuation, and strategic and visionary leadership based on innovation and creativity.

Prime Wealth Development

Carlo Palmieri, Independent Business Plan Writing Expert.

Carlo Palmieri

A Wharton MBA graduate, Carlo has led transactions on $10 billion worth of LBO and growth capital deals. He's worked in investment banking, M&A (Deutsche Bank), management consulting (Bain & Company, Oliver Wyman), and corporate development (Lehman Brothers). Carlo leverages his skills in corporate finance, business strategy, and international business development to help companies scale and deliver value for their investors.

Lehman Brothers

Wen Hu, Senior Business Plan Writing Consultant.

Wen helped a French multimillion-euro food startup build its equity story and manage potential acquirers (Danone). She has project experience with private equity funds, venture capital, and industrial groups in France, Belgium, China, Africa, and the US. She is skilled in financial analysis and modeling, investor deck, and market research. Wen freelances to help advise startups and corporates on business strategy, investor relations, and fundraising projects.

Toptal Clients

Bertrand Deleuse, Freelance Business Plan Writing Professional.

Bertrand Deleuse

Bertrand is a 25-year finance veteran with a true 360 experience, honed as an investment banker, venture advisor, project developer, CFO, and expert witness consultant in international arbitrations. He has advised and partnered on over 100 transactions and investment initiatives totaling over $16 billion. Bertrand is a seasoned problem solver and decision-maker with expert facilitation skills. Bertrand advises on M&A, corporate development, venture growth, project development, and financing.

Quadrant Economics

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Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

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Martin so far is a complete Rockstar. His first bit of work produced a tool for us to model and forecast our financials and is far and away worth every penny we paid and more. Just thought I’d share that with you. Pete Pellizzari, CEO Budder, Inc.
Erik has been an extremely valuable member of our team who has tremendous breath of experience with start ups in our lifecycle phase. What makes his contribution unique and highly effective is not only his excellent financial modeling skills and knowledge, but also the emotional intelligence with which he manages each relationship at Vault, understands our team dynamics, and helps us tackle start up challenges effectively. It is rare to find a part-time consultant who makes you feel like he/she is genuinely invested in the success of your company. Romy Parzick, COO Student Loan Benefits, Inc. dba Vault
Toptal has been an incredible key partner for Sidekick. As an early-stage start-up, we’ve leveraged both design and financial talent. The experience has been incredible, with those professionals bringing creativity, expertise, and advice to ensure Sidekick succeeds. My Toptal financial expert helped steer Sidekick’s business model, which resulted in an initial ROI of 650x! My experience with Toptal has given me great confidence in the future. Doug MacKay, Founder / CEO SideKick
Chris was great to work with and was always available on my schedule. His communication skills and personality were a 10/10. His outputs on the project were top notch and allowed us to develop more efficient forecasting and initiative prioritization frameworks. I would definitely use Chris again. Chris Pozek, CEO Veterans Rideshare
What really sets Toptal apart is the caliber of finance talent available in their network. I had a very specific and pressing need, and Toptal quickly matched me with the perfect person for the job. The expert produced a thoughtful and robust financial analysis that has ultimately allowed us to forecast and prioritize initiatives much more efficiently. Chris Pozek, CEO Veterans Rideshare
Scott had a lot of finance experience which he used to ask the right questions and help us do things more quickly than we would have done without him. The commission model is crucial to us being able to scale, he integrated seamlessly with our finance team and efficiently got us the outputs we needed. Naushad Parpia, Founder and CEO GSD
I was very impressed with the quality of finance talent in Toptal’s network. Our expert's experience was immediately evident through his insightful questions and the speed at which we could move. Toptal stayed on top of the process from making the match through to the successful completion of the project. I've already recommended Toptal Finance to my network. Naushad Parpia, Founder and CEO GSD

How to Hire Business Plan Writers through Toptal

Talk to one of our industry experts, work with hand-selected talent, the right fit, guaranteed, find experts with related skills.

Access a vast pool of skilled finance experts in our talent network and hire the top 3% within just 48 hours.

How are Toptal professional Business Plan Writers different?

At Toptal, we thoroughly screen our professional Business Plan Writers to ensure we only match you with talent of the highest caliber. Of the more than 200,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You’ll work with finance experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs.

Can I hire Business Plan Writers in less than 48 hours through Toptal?

Depending on availability and how fast you can progress, you could start working with a Business Plan Writer within 48 hours of signing up.

What is the no-risk trial period for Toptal Business Plan Writers?

We make sure that each engagement between you and your Business Plan Writer begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

Tap Into World-Class Talent

Trusted experts only.

All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

The Right Fit

We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

Scale as Needed

Hire talent within 48 hours and scale your team up or down as needed, no strings attached.

Seamless Hiring

We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

Flexible Engagements

Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

Expert Talent Matching

Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Featured Toptal Business Plan Writing Publications

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Creating a Narrative from Numbers

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The Undeniable Importance of a Business Plan

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Building the Next Big Thing: A Guide to Business Idea Development

Top Business Plan Writers are in High Demand.

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Professional Writing Certificate specializing in Business and Technical Writing

Writing is a core workplace competency that falls under the broader category of communication and is required in business, industry, education, and government careers world-wide. Strong writing and editing skills are highly sought after in the workplace.

You will learn and improve numerous skills from basic to more advanced writing and editing including composition, grammar, copyediting, proofreading and specific techniques related to your field of work. This online, flexible and interactive program will allow you to learn the theory behind your writing as well as allow ample time to write practice documents and receive feedback from your instructors and peers to help you convey information in a more clear and persuasive way. Courses are taught by professional writers and published authors.

The certificate can be achieved entirely online. All students must complete the four core courses, two specialization courses, and one optional course to complete the 200-hour requirement. It is strongly recommended that core courses be completed before taking additional courses and that WRI 113 Grammar, Punctuation and Spelling: A Quick Review be taken first.

View course timetable

This program is perfect if you...

  • Would like to practise and improve your workplace writing skills
  • Would like to enhance your business communication
  • Enjoy the convenience of online learning
  • Seek a solid credential in business and technical writing

What will I get?

Students who complete this program will receive a Professional Certificate .

Program details

Course delivery online and in class.

All courses in this program are delivered online . Some are also offered in class . Courses are scheduled at convenient times, allowing you to complete the program at a pace that fits your life.

You should plan on studying and working approximately 6 hours per week per course .

Online learning fits into busy schedules by taking the learning experience out of the traditional classroom. Students have online access to instructors, fellow learners, and learning materials.

Before taking your first online course, we recommended taking our free course: Digital Skills for Learning Online

Timeline and planning 7-8 Courses, 200 Hours

All Continuing Education programs are developed with part-time learners in mind. The Professional Writing Certificate specializing in Business and Technical Writing is a 200-hour program .

The length of time it takes to complete this program varies by student. If you take one course per term (four courses a year), you will likely complete the program in two years . You will complete the program faster if you take multiple courses per term.

Cost $4,249

The approximate cost to complete the Professional Writing Certificate specializing in Business and Technical Writing is $4,249 .

This includes the $105 admission fee.

How to apply

You do not require a degree or diploma to apply for admission to this program. You can take individual courses to start, and apply later.

The admission fee is $105 .

To apply, you must meet the following requirements:

  • 18 years of age or older
  • Grade 12 diploma (recommended)
  • Relevant work experience (recommended)
  • If English is not your first language, you must meet the English language proficiency requirements

Important: Students are expected to have university-level English writing skills including grammar, vocabulary, and basic writing experience. For those needing these skills, WRI 110 Writing Well can be taken at the beginning of the program.

Programs change from time to time, so we recommend that you apply for admission as early as possible. Once admitted, your requirements to complete the program will not change – even if the program changes. You can be confident that completed and eligible courses will apply to your program.

Credit for prior learning

Prior learning from other post-secondary institutions.

Advanced standing may be granted for equivalent, graded courses completed at other post-secondary institutions. Credit may be granted up to a maximum of 60 hours towards this program.

Transferring credit from other Continuing Education programs

If you have completed requirements for another University of Calgary Continuing Education program, you may be able to transfer some credits to this program. For details, please review the "Credit towards other programs" information in the programs you have completed. To transfer credits, please contact a student advisor .

Maximum advanced standing and transferred credit

The combined total of advanced standing and transferred credits cannot exceed 100 hours for this program.

Credit towards other programs

On completion of this program, you may wish to pursue studies in another.

Upon completing Professional Writing Certificate specializing in Business and Technical Writing , up to 100 hours of equivalent courses may be transferred towards the Creative Writing Certificate and the Professional Writing Certificate specializing in Marketing and Public Relations . The number of hours will vary based on certificate requirements and courses.

If you wish to pursue another program:

  • Complete the Application for Admission for your next program
  • Contact us to request transfer of the equivalent course credits

The transfer of course credits will not happen without your request.

Scholarships

Each year, scholarships and awards are given to deserving students not only for their academic achievement, but also for community involvement. Award sponsors include both corporate and private donors.

To apply, you must meet eligibility criteria and submission deadlines. Students in this program may be eligible for the following awards:

  • Continuing Education Endowment Award
  • Continuing Education Equity, Diversity and Inclusion Entrance Awards
  • Continuing Education Indigenous Entrance Awards
  • Culbert Family Award for Philanthropy

Career connections

How to graduate.

It is the student's responsibility to ensure all requirements for graduation are fulfilled.

See Graduation for details.

International students

This program does not qualify students to apply for an international study permit.

International students who wish to live and work in Canada should consider our International Professional Programs .

Special offer Get a 5% discount

Receive a discount of 5% per course by registering for three or more courses at the same time.

Register online or by calling 403-220-2866 or 1-866-220-4992. Some restrictions may apply (i.e., all courses must take place within the current academic year).

Questions? Please contact us...

Additional details, core courses.

110 Hour(s)

Business and Technical Writing Courses

Optional courses.

210 Hour(s)

By continuing to use this site, you permit us to place cookies on your browser and agree to our use of cookies as explained in our Digital Privacy Statement. Please review the Digital Privacy Statement for details and instructions on changing your cookie preferences.

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Privacy policy.

The University of Calgary is committed to protecting the privacy of its students.

  • Your information is collected under the authority of the Freedom of Information and Protection of Privacy Act .
  • It will be used for your registration in UCalgary non-credit events, conferences and courses.
  • If you have any concerns about the use of your personal information, please contact Continuing Education Registration Services at [email protected] or 403.220.2866

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Our team of paper writers consists only of native speakers coming from countries such as the US or Canada. But being proficient in English isn't the only requirement we have for an essay writer. All professionals working for us have a higher degree from a top institution or are current university professors. They go through a challenging hiring process which includes a diploma check, a successful mock-task completion, and two interviews. Once the writer passes all of the above, they begin their training, and only after its successful completion do they begin taking "write an essay for me" orders.

You may be worried that your teacher will know that you took an expert's assistance to write my essay for me, but we assure you that nothing like that will happen with our write essay service. Taking assistance to write from PenMyPaper is both safe and private. We respect your privacy and thus do not ask for credentials like your name, college, location, or your phone number. To pay for the essay writing, you can either use your debit or credit cards to pay via PayPal or use your wallet balance from our website. All we would need is your card details and your email-id. This is our responsibility that your information will be kept all safe. This is what makes our service the best essay writing service to write with.

How much does an essay cost?

Starting your search for an agency, you need to carefully study the services of each option. There are a lot of specialists in this area, so prices vary in a wide range. But you need to remember that the quality of work directly depends on the cost. Decide immediately what is more important to you - financial savings or the result.

Companies always indicate how much 1000 characters of text costs, so that the client understands what price to expect and whether it is worth continuing to cooperate.

At Essayswriting, it all depends on the timeline you put in it. Professional authors can write an essay in 3 hours, if there is a certain volume, but it must be borne in mind that with such a service the price will be the highest. The cheapest estimate is the work that needs to be done in 14 days. Then 275 words will cost you $ 10, while 3 hours will cost you $ 50. Please, take into consideration that VAT tax is totally included in the mentioned prices. The tax will be charged only from EU customers.

When choosing an agency, try to pay more attention to the level of professionalism, and then evaluate the high cost of work.

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Plan2Profit

Professional Business Plan Writers

We will tailor a business plan around your unique business idea and work with you at every step so that you completely understand it. The end result will be a business plan that will serve as a roadmap and help you secure funding for your venture.

We will tailor a business plan around your unique business idea and work with you at every step so that you completely understand it.

Meet Paul Morgan

Paul is a professional business plan writer, business developer and the owner of Plan2Profit. His business ownership career started in the early 1990s with the launch of a successful clothing store and restaurant.

Paul has since written thousands of business plans for business owners across Canada like you. His clients have received millions of dollars in both small business loans and large capital investments.

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Why choose us

We are different from other business plan writers that you may speak with. We are not analysts or accountants who are filling in the blanks on a template. We are not interns or recent graduates who are learning as they go. We are real business people with over 30 years of actual hands-on experience in business planning.

Having a quality business plan is one thing; being able to pitch, defend and execute it is another. This is why we include you in the development of your plan. We teach you things along the way such as: How to price your goods or services, How to market your business and How to develop a monetization strategy that will position your business for growth. Your experience with us will not only get you funded, it will prepare you for business ownership.

What’s in your plan

Lenders and investors read thousands of business plans each year. Their time is limited so you can’t afford to waste it with irrelevant facts and meaningless filler. This is why we  develop a clear, concise business plan for you that consists of six key components. Simply speaking, we outline your business idea, detail you and your supporting team’s experience and roles in the business, demonstrate how you will be profitable and show the reader why you and your team are the best people to make it all work.

Business Overview & Concept Summary

5-Year Financial Forecast Summary

Sales & Marketing Strategy

First 2-year Detailed Financial Forecast

Start-Up Costs Summary

Ownership and Team Summary

BUSINESS TYPES WE HAVE HELPED RECENTLY

  • Accounting and Bookkeeping
  • Tourism and Travel
  • Agriculture and Farming
  • Building Development
  • Construction
  • Contracting
  • Cryptocurrency
  • Event Center
  • Film Production
  • Fitness and Gym
  • Health and Wellness
  • Home Inspection
  • Home Stager
  • Human Resources
  • Immigration
  • Non-profit and Not for Profit
  • Oil and Gas
  • Pet Service
  • Photography
  • Property Management
  • Real Estate
  • Rehabilitation
  • Resorts and Hotels
  • Salon and Spa
  • Sports and Recreational
  • Transportation
  • Waste Disposal

Call 1-844-752-6776 To Talk About Your Business

'ZDNET Recommends': What exactly does it mean?

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form .

How to use Copilot Pro to write, edit, and analyze your Word documents

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Microsoft's Copilot Pro AI offers a few benefits for $20 per month. But the most helpful one is the AI-powered integration with the different Microsoft 365 apps. For those of you who use Microsoft Word, for instance, Copilot Pro can help you write and revise your text, provide summaries of your documents, and answer questions about any document.

First, you'll need a subscription to either Microsoft 365 Personal or Family . Priced at $70 per year, the Personal edition is geared for one individual signed into as many as five devices. At $100 per year, the Family edition is aimed at up to six people on as many as five devices. The core apps in the suite include Word, Excel, PowerPoint, Outlook, and OneNote.

Also: Microsoft Copilot vs. Copilot Pro: Is the subscription fee worth it?

Second, you'll need the subscription to Copilot Pro if you don't already have one. To sign up, head to the Copilot Pro website . Click the Get Copilot Pro button. Confirm the subscription and the payment. The next time you use Copilot on the website, in Windows, or with the mobile apps, the Pro version will be in effect.

How to use Copilot Pro in Word

1. open word.

Launch Microsoft Word and open a blank document. Let's say you need help writing a particular type of document and want Copilot to create a draft. 

Also: Microsoft Copilot Pro vs. OpenAI's ChatGPT Plus: Which is worth your $20 a month?

A small "Draft with Copilot" window appears on the screen. If you don't see it, click the tiny "Draft with Copilot icon in the left margin."

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2. Submit your request

At the text field in the window, type a description of the text you need and click the "Generate" button.

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Submit your request.

3. Review the response and your options

Copilot generates and displays its response. After reading the response, you're presented with a few different options.

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Review the response and your options.

4. Keep, regenerate, or remove the draft

If you like the draft, click "Keep it." The draft is then inserted into your document where you can work with it. If you don't like the draft, click the "Regenerate" button, and a new draft is created. 

Also: What is Copilot (formerly Bing Chat)? Here's everything you need to know

If you'd prefer to throw out the entire draft and start from scratch, click the trash can icon.

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Keep, regenerate, or remove the draft.

5. Alter the draft

Alternatively, you can try to modify the draft by typing a specific request in the text field, such as "Make it more formal," "Make it shorter," or "Make it more casual."

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Alter the draft.

6. Review the different versions

If you opt to regenerate the draft, you can switch between the different versions by clicking the left or right arrow next to the number. You can then choose to keep the draft you prefer.

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7. Revise existing text

Copilot will also help you fine-tune existing text. Select the text you want to revise. Click the Copilot icon in the left margin and select "Rewrite with Copilot."

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Revise existing text.

8. Review the different versions

Copilot creates a few different versions of the text. Click the arrow keys to view each version.

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Review the different versions.

9. Replace or Insert

If you find one you like, click "Replace" to replace the text you selected. 

Also: ChatGPT vs. Microsoft Copilot vs. Gemini: Which is the best AI chatbot?

Click "Insert below" to insert the new draft below the existing words so you can compare the two.

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Replace or Insert.

10. Adjust the tone

Click "Regenerate" to ask Copilot to try again. Click the "Adjust Tone" button and select a different tone to generate another draft.

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Adjust the tone.

11. Turn text into a table

Sometimes you have text that would look and work better as a table. Copilot can help. Select the text you wish to turn into a table. Click the Copilot icon and select "Visualize as a Table."

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Turn text into a table.

12. Respond to the table

In response, click "Keep it" to retain the table. Click "Regenerate" to try again. Click the trash can icon to delete it. Otherwise, type a request in the text field, such as "remove the second row" or "make the last column wider."

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Respond to the table.

13. Summarize a document

Copilot Pro can provide a summary of a document with its key points. To try this, open the document you want to summarize and then click the Copilot icon on the Ribbon. 

Also: The best AI chatbots

The right sidebar displays several prompts you can use to start your question. Click the one for "Summarize this doc."

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Summarize a document.

14. Review the summary

View the generated summary in the sidebar. If you like it as is, click the "Copy" button to copy the summary and paste it elsewhere.

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Review the summary.

15. Revise the summary

Otherwise, choose one of the suggested questions or ask your own question to revise the summary. For example, you could tell Copilot to make the summary longer, shorter, more formal, or less formal. 

Also: The best AI image generators

You could also ask it to expand on one of the points in the summary or provide more details on a certain point. A specific response is then generated based on your request.

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Revise the summary.

16. Ask questions about a document

Next, you can ask specific questions about any of the content in a document. Again, click the Copilot icon to display the sidebar. In the prompt area, type and submit your question. Copilot displays the response in the sidebar. You can then ask follow-up questions as needed.

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Ask questions about a document.

More how-tos

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Create a form in Word that users can complete or print

In Word, you can create a form that others can fill out and save or print.  To do this, you will start with baseline content in a document, potentially via a form template.  Then you can add content controls for elements such as check boxes, text boxes, date pickers, and drop-down lists. Optionally, these content controls can be linked to database information.  Following are the recommended action steps in sequence.  

Show the Developer tab

In Word, be sure you have the Developer tab displayed in the ribbon.  (See how here:  Show the developer tab .)

Open a template or a blank document on which to base the form

You can start with a template or just start from scratch with a blank document.

Start with a form template

Go to File > New .

In the  Search for online templates  field, type  Forms or the kind of form you want. Then press Enter .

In the displayed results, right-click any item, then select  Create. 

Start with a blank document 

Select Blank document .

Add content to the form

Go to the  Developer  tab Controls section where you can choose controls to add to your document or form. Hover over any icon therein to see what control type it represents. The various control types are described below. You can set properties on a control once it has been inserted.

To delete a content control, right-click it, then select Remove content control  in the pop-up menu. 

Note:  You can print a form that was created via content controls. However, the boxes around the content controls will not print.

Insert a text control

The rich text content control enables users to format text (e.g., bold, italic) and type multiple paragraphs. To limit these capabilities, use the plain text content control . 

Click or tap where you want to insert the control.

Rich text control button

To learn about setting specific properties on these controls, see Set or change properties for content controls .

Insert a picture control

A picture control is most often used for templates, but you can also add a picture control to a form.

Picture control button

Insert a building block control

Use a building block control  when you want users to choose a specific block of text. These are helpful when you need to add different boilerplate text depending on the document's specific purpose. You can create rich text content controls for each version of the boilerplate text, and then use a building block control as the container for the rich text content controls.

building block gallery control

Select Developer and content controls for the building block.

Developer tab showing content controls

Insert a combo box or a drop-down list

In a combo box, users can select from a list of choices that you provide or they can type in their own information. In a drop-down list, users can only select from the list of choices.

combo box button

Select the content control, and then select Properties .

To create a list of choices, select Add under Drop-Down List Properties .

Type a choice in Display Name , such as Yes , No , or Maybe .

Repeat this step until all of the choices are in the drop-down list.

Fill in any other properties that you want.

Note:  If you select the Contents cannot be edited check box, users won’t be able to click a choice.

Insert a date picker

Click or tap where you want to insert the date picker control.

Date picker button

Insert a check box

Click or tap where you want to insert the check box control.

Check box button

Use the legacy form controls

Legacy form controls are for compatibility with older versions of Word and consist of legacy form and Active X controls.

Click or tap where you want to insert a legacy control.

Legacy control button

Select the Legacy Form control or Active X Control that you want to include.

Set or change properties for content controls

Each content control has properties that you can set or change. For example, the Date Picker control offers options for the format you want to use to display the date.

Select the content control that you want to change.

Go to Developer > Properties .

Controls Properties  button

Change the properties that you want.

Add protection to a form

If you want to limit how much others can edit or format a form, use the Restrict Editing command:

Open the form that you want to lock or protect.

Select Developer > Restrict Editing .

Restrict editing button

After selecting restrictions, select Yes, Start Enforcing Protection .

Restrict editing panel

Advanced Tip:

If you want to protect only parts of the document, separate the document into sections and only protect the sections you want.

To do this, choose Select Sections in the Restrict Editing panel. For more info on sections, see Insert a section break .

Sections selector on Resrict sections panel

If the developer tab isn't displayed in the ribbon, see Show the Developer tab .

Open a template or use a blank document

To create a form in Word that others can fill out, start with a template or document and add content controls. Content controls include things like check boxes, text boxes, and drop-down lists. If you’re familiar with databases, these content controls can even be linked to data.

Go to File > New from Template .

New from template option

In Search, type form .

Double-click the template you want to use.

Select File > Save As , and pick a location to save the form.

In Save As , type a file name and then select Save .

Start with a blank document

Go to File > New Document .

New document option

Go to File > Save As .

Go to Developer , and then choose the controls that you want to add to the document or form. To remove a content control, select the control and press Delete. You can set Options on controls once inserted. From Options, you can add entry and exit macros to run when users interact with the controls, as well as list items for combo boxes, .

Adding content controls to your form

In the document, click or tap where you want to add a content control.

On Developer , select Text Box , Check Box , or Combo Box .

Developer tab with content controls

To set specific properties for the control, select Options , and set .

Repeat steps 1 through 3 for each control that you want to add.

Set options

Options let you set common settings, as well as control specific settings. Select a control and then select Options to set up or make changes.

Set common properties.

Select Macro to Run on lets you choose a recorded or custom macro to run on Entry or Exit from the field.

Bookmark Set a unique name or bookmark for each control.

Calculate on exit This forces Word to run or refresh any calculations, such as total price when the user exits the field.

Add Help Text Give hints or instructions for each field.

OK Saves settings and exits the panel.

Cancel Forgets changes and exits the panel.

Set specific properties for a Text box

Type Select form Regular text, Number, Date, Current Date, Current Time, or Calculation.

Default text sets optional instructional text that's displayed in the text box before the user types in the field. Set Text box enabled to allow the user to enter text into the field.

Maximum length sets the length of text that a user can enter. The default is Unlimited .

Text format can set whether text automatically formats to Uppercase , Lowercase , First capital, or Title case .

Text box enabled Lets the user enter text into a field. If there is default text, user text replaces it.

Set specific properties for a Check box .

Default Value Choose between Not checked or checked as default.

Checkbox size Set a size Exactly or Auto to change size as needed.

Check box enabled Lets the user check or clear the text box.

Set specific properties for a Combo box

Drop-down item Type in strings for the list box items. Press + or Enter to add an item to the list.

Items in drop-down list Shows your current list. Select an item and use the up or down arrows to change the order, Press - to remove a selected item.

Drop-down enabled Lets the user open the combo box and make selections.

Protect the form

Go to Developer > Protect Form .

Protect form button on the Developer tab

Note:  To unprotect the form and continue editing, select Protect Form again.

Save and close the form.

Test the form (optional)

If you want, you can test the form before you distribute it.

Protect the form.

Reopen the form, fill it out as the user would, and then save a copy.

Creating fillable forms isn’t available in Word for the web.

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The Booming Business of Cutting Babies’ Tongues

One family’s story of “tongue-tie release” surgery on their newborn..

This transcript was created using speech recognition software. While it has been reviewed by human transcribers, it may contain errors. Please review the episode audio before quoting from this transcript and email [email protected] with any questions.

From “The New York Times,” I’m Sabrina Tavernise, and this is “The Daily.”

A “Times” investigation has found that doctors are increasingly performing unnecessary medical procedures that generate huge profits while often harming patients.

Today, my colleague Katie Thomas — on the forces driving this emerging and troubling trend in American health care and the story of one family caught in the middle of it. It’s Monday, February 19.

So Katie, tell me about this investigation.

So I am a health care reporter who writes about the kind of intersection of health care and money. And I was working with two other colleagues, Sarah Kliff and Jessica Silver-Greenberg. And together, the three of us had long been interested in, are the medical procedures and the tests and other things that we get when we go to the doctor or into a hospital — are they always necessary?

But what we were really interested in exploring was not just are these procedures and are these tests, et cetera — are they necessary, but in some situations, could they actually be harmful to patients? And so that’s what we decided to try and take a look at. And so we had gotten started in our reporting when we got a tip. And it was from a mom in Boise, Idaho. And her name was Lauren Lavelle.

Nice to meet you.

Hi, how are you?

And my colleague Jessica Silver-Greenberg and I went to her house to meet with her.

And where does her story start?

I am a mom of two. I live in Boise. My daughter, June, is four, and I have a 17-month-old, Flora.

Her story starts when Lauren gets pregnant with her daughter, June.

So by the time we got pregnant with June, November of 2018, about eight months after we had the miscarriage, I think I was just more hesitant and nervous than anything.

Lauren and her husband had trouble conceiving, and so they were so happy when they learned that they were going to have June. And like most first-time parents, they were also a little bit nervous.

But being type-A and super prepared, I did all my homework. We hired a doula. I wanted an epidural. Having a natural childbirth absolutely was not for me.

And Lauren is very organized. She’s always on top of everything, and she makes all sorts of plans. And she gets a lot of different providers lined up ahead of time —

I didn’t know anything about breastfeeding, like zero things.

— including one that she has hired to help her with breastfeeding.

Where did you find out about her?

So I asked our doula for a list of recommendations, and she gave me a very short list. At the time, there were very few lactation consultants in the Valley. And Melanie was one of them.

She ended up deciding to work with Melanie Henstrom, who was a local lactation consultant in Boise.

She sold this package at the time. I don’t know if she still did, but it was like prenatal visit breastfeeding class. And then, she’ll come to the hospital and help you latch, and then she’ll come to the house a couple of times after. And I thought, well, this sounds perfect. Great. You know, I’m covered there.

So one week after her due date, she gives birth. And it was a difficult labor. It took 24 hours. Lauren was completely exhausted. But once June arrived, the family was very, very excited to have her.

And I remember June coming out and that surreal feeling have when you see your first baby for the first time, like oh, my God, there’s a baby in the room.

And June was a healthy baby, but she was having trouble breastfeeding.

She would not latch. Like, she wouldn’t even attempt. She would scream. It was the only time she ever cried — if you tried to make her to breastfeed.

And so as her pediatrician was making the rounds, they noticed that June was having trouble and said that June’s tongue is really tight.

We can clip it if you’d like.

And that they could clip it.

What does that mean exactly, Katie — clipping her tongue?

What it means is that there’s a small percentage of babies whose tongue is very tightly tethered to the bottom of their mouth. And for a very small percentage of babies, their tongue is almost tied so tightly down that they can’t nurse well.

So it makes breastfeeding very difficult if a baby has a tongue like this.

Exactly. If you bottle-feed your baby, the baby can basically adjust and make do. But if you want to breastfeed, some babies have trouble, basically, latching on to their mother when they don’t have that tongue motion. And so some version of clipping these tongue ties has been done for centuries. Midwives have been doing it. Pediatricians do it.

And traditionally, what it’s been is a very quick snip right underneath the tongue just to loosen up the tongue. And traditionally, that procedure is extremely straightforward. There’s little to no follow-up care. And basically, the baby naturally heals as it learns to breastfeed.

And so we said, OK. They explained that it was completely painless. They’d do it with scissors. She wouldn’t even feel it. And all of that was true. They clipped it. I don’t even think she woke up.

But in June’s case, it didn’t seem to help much, and she and Lauren were still having problems breastfeeding afterwards. So while she’s still in the hospital, she calls up the lactation consultant that she had hired — Melanie Henstrom — just to let her know what was going on. And from talking to her on the phone, Melanie said that the situation was actually much worse than Lauren had thought and that Lauren’s baby needed another tongue-tie procedure — a deeper cut under the tongue.

How did she make this diagnosis, Katie? Was it over the phone? How did she know this?

Yes, Lauren told us that it was from a phone conversation. And in addition to that, she also warned her that, basically, Lauren and her husband should really take this seriously and consider getting it done, because if she doesn’t get it fixed, it could lead to a whole host of problems beyond just problems breastfeeding.

She’ll have scoliosis, and she’ll suffer from migraines, and she’ll never eat, and she’ll have a speech impediment, and she won’t sleep — I mean, just, like, the long list of things over the phone.

And Lauren starts panicking.

I mean, first of all, I felt — I’ve never felt more terrible in my life than that first day or so after giving birth. Like, the comedown from the hormones, the drugs — all of it — the sleep deprivation. And then, here was this baby we’d wanted, we were told we probably would never have after one miscarriage. And she’s so perfect, like, the most beautiful baby I’d ever seen. And you think that she has some deformity that’s going to ruin her.

But Melanie says it’s OK. She has a solution. And she tells Lauren that there’s a dentist in town who can handle cases that are as severe as June’s.

A dentist? Why a dentist?

Well, there’s a procedure that’s done in a dentist’s office that’s a laser surgery. And dentists use this high-powered laser machine that can quickly cut the flesh that connects the lips and the cheeks to the gums. So according to Lauren, Melanie tells her that by chance, this dentist has an opening, because she said a family coming in from Oregon had just canceled their Saturday appointment.

So I thought, OK, wow, people are coming in from Oregon to see him. So we talked about it. We both felt unsure. But we said, well, let’s at least take the appointment, and then we can at least meet with the dentist, and also, someone can look at her mouth and assess.

And so Lauren agrees to go in and meet the dentist.

Like, I think some people, when they hear this story, think, like, why would you believe that? It just sounds so scammy. But to me, there is a lot of things that you hear in the hospital that sound insane. Like, it’s no different than someone saying, like, your baby’s orange because their bilirubin levels are too high, so we got to go put them under these lights. Like, that sounds insane. That sounds more insane than, your baby’s having a hard time eating because their tongue is too tight and it needs to be cut. Like, that seems rational, actually.

And all of this seemed really weird to Lauren at the time. But in the context of the hospital and having a baby, lots of things about health care are weird.

So one day after they got back home from the hospital, Lauren and her husband pack up the car and go to the office early in the morning.

You know, I was wearing my hospital diaper and an ice pack, took the elevator up to his office, and —

And what happens?

So Melanie greets them at the door. They sign some paperwork, and pretty soon, the dentist, Dr. Samuel Zink, arrives.

And then, he, like, very briefly — very briefly — looks in her mouth and is like, yeah, she’s got whatever — however he classified it — grade 4 or whatever he says — class 4 — and she has a lip tie, which — that had never been mentioned to us before, so it’s very much on the spot, this new piece of information.

You know, pretty quickly, the dentist diagnosed June as having a couple of ties. He confirmed that she had a tongue tie, and he said it was severe. He also said that she had tightness under her top lip, called a lip tie. And so the baby actually needed to get two cuts. And again, Lauren said that the dentist and the consultant told her how important it was for her to do this for her baby.

One of us says, like, what happens if we don’t do the procedure? , Like what are our alternatives? And it was basically like, there’s no alternative. Like, you have to do this. Otherwise, again, long —

So Lauren and her husband decided to do it. But before the procedure starts, Melanie actually stopped Lauren from coming into the room.

Melanie turned around and put a hand on my shoulder and said, oh, no. And I said, oh, am I not going with you? She goes, well, we can’t tell you no, but if you hear her cry, it’ll impact your milk supply, like, adversely.

What do I know? So I said, oh, OK. And she pulled out the white-noise machine and said, what do you want to listen to? And I had no idea what she was talking about. I had no idea what it was. And so then she just turned it on — white noise — and left.

What happens next is, Melanie turns on a white-noise machine in the room.

And that was the moment that I was like, get your baby and get out of here. And I didn’t listen to it. It was like all of my mom intuition firing, being like this isn’t right, you know. It’s like, I don’t know how to describe it, but your full body — you have to get your baby and get out of here. And I just ignored it.

She said her maternal instincts really kicked in, and she just had this instinctive fear about the procedure and whether June would be OK. But the procedure itself was very quick. Within just a couple of minutes, Melanie returns with June.

And she was screaming. Like, screaming, and so worked up. This was, like, hysterical, inconsolable. And she was also choking on something, like, gagging.

And June was so worked up. Lauren had only had her for a couple of days, but she said that this was on a different level than any other way she had ever seen June crying. And June just wouldn’t stop crying.

And she looked over to Melanie, and Lauren said that she remembered Melanie saying this was very typical. And so they pay the dentist. They pay $600 for the procedure, and then they go home.

Over the next several days, June did not get better as Melanie had assured them. You know, she was basically inconsolable, Lauren said — just crying hysterically. And Lauren and her husband — they don’t know how to comfort her. They’re new parents. They’ve only had a baby a couple of days. And they’re almost beside themselves.

There was nothing we could do. And I remember finally, I said, like, this is not normal. We’re going to an emergency room.

And they decided to go to the emergency room, where a doctor looks inside June’s mouth and finds a large sore in her mouth that he says is probably causing her so much pain.

And so he said, you know, it breaks my heart to see a sore that big in a baby this small. It was like the floodgates opened, and there was nothing but guilt and shame. Like, unmanageable guilt and shame.

Like, what have we done? Who are these people? What have I done to my baby? Will she ever be the same? Like, what did I do?

So at this point, Lauren is really understanding that her intuition about this surgery was probably right and that she and her husband may have really made a mistake with this. What does June’s recovery look like?

So June never did end up breastfeeding successfully, which was the main reason why Lauren and her husband had decided to do this procedure.

That was the whole point, right?

That was the whole point. Right. And over the next couple of years, June had a number of issues that there’s no official medical diagnosis for, but Lauren has attributed a lot of her behaviors to what had happened to her when she was just a few days old.

I mean, you couldn’t close a fridge door too loud, or else it would set her off. Or, we would attempt to take her for a stroller walk on the Greenbelt, which is the walking path, and she’d be asleep in her car seat, you know, stroller, and someone would try to pass us on their bike and ring their bell, and it would startle her, and it would just set her off. So she just was very, very, very fragile.

So Lauren just wanted to get answers, and she really wanted to hold Melanie and the dentist accountable. So she gathered all of the paperwork that she had — texts, emails, other correspondence — and she went to the Idaho Board of Dentistry, where she filed a complaint against the dentist. And then, she also went to a professional organization that certifies lactation consultants and filed a complaint with them as well.

And did she get anywhere with either of them?

At first, no. The Idaho dentistry board didn’t want to investigate, and Lauren appealed, and she lost her appeal. And she didn’t initially hear back at all from the lactation board.

No one wanted to take responsibility. That’s the thing. No one wanted to stick their neck out there. What’s the alternative? The story never gets told?

And that’s when she decided to reach out to us. And after our story came out, the lactation board finally told Lauren that they were investigating Melanie.

And Katie, you guys were reporting the story. I’m assuming you reached out to both the dentist and to Melanie. What did they say?

Beyond a very brief phone conversation that I had with Melanie in which she defended her work and she said that she had a number of very satisfied customers, she didn’t respond to detailed questions about Lauren’s story or the stories of her former clients. And Dr. Zink did not respond to our requests for comment, but he did tell the dentistry board that Lauren’s baby’s procedure was uneventful and that an extremely small percentage of patients do not respond well to the procedure.

And how big of an issue is this, Katie? I mean, how common is it for mothers to have an experience like Lauren’s?

So after we got the tip from Lauren and we dug deeper into her story, we found ourselves really surprised by how big this industry was for tongue-tie releases. And in part, it’s been driven by this movement for breastfeeding and the Breast is Best campaign and a growing number of parents who are choosing to breastfeed their children.

In turn, that has sparked this big boom in tongue-tie releases. One study that we found showed that these procedures have grown 800 percent in recent years.

Yeah. And also, as we started talking to other parents around the country, we learned that some of them had similar stories to what Lauren had told us. There’s plenty of instances where there’s no harm done to the baby at all when they get these procedures.

But we also found cases where babies were harmed, you know, where they developed oral aversions, which basically means that they don’t want to eat because they fear having anything put in their mouth, including a bottle. We found cases where babies became malnourished, had to be hospitalized. We found more than one instance in which babies had to be given a feeding tube just weeks after the procedure.

So these sounds so painful and awful for a newborn — these problems. But I guess there’s always a risk, Katie, in any medical procedure, right? I mean, how much of this is just the risk you sign up for when you agree that your baby should have a surgery?

Well, that’s true. I mean, there’s always a risk. But what you’re supposed to do is weigh the risks against what the potential benefits of a procedure are. And when we really started drilling down into what those benefits were and into the medical research, we found there just wasn’t a lot of potential benefit for these procedures, if at all, in many cases.

Really? So the procedures don’t have a medical reason to exist?

That’s right. We reviewed all of the best-quality medical research on this. And other than that old-fashioned snip under the tongue, which does show that in some cases, it can reduce pain for breastfeeding mothers, but otherwise, all of this growth and all of these other more invasive procedures — we found there just wasn’t good evidence that they helped babies. And the more we looked into tongue ties and started to connect it to the other reporting we were doing, we started to realize that it was driven by some really big forces in our health care system that really had the potential to harm patients.

We’ll be right back.

So Katie, we talked about this new surge in a procedure that surgically unties infants’ tongues from the bottom of their mouths, often needlessly, sometimes even harmfully. And you said your reporting found that this surgery was actually part of a broader trend. Tell me about this trend and what’s driving it.

So that’s what this investigation was really about — to find the procedures that are doing unnecessary harm to patients and to really understand why this is happening. You know, like, what’s driving the prevalence of these procedures? And there’s just a lot of unnecessary surgeries out there, but we decided to center our reporting on three particular surgeries that had the potential to harm patients, in addition to tongue ties. We focused on a particular hernia surgery, a bariatric surgery, which can be overdone and cause harm, and a vascular surgery done on patients’ legs to help us understand the forces that were at work that were driving all of this.

And what did you find when you dug deeper into those surgeries?

Well, it’s very complex, but we ultimately found three main drivers that were underlying all of these. First, there’s a financial incentive for the doctors to perform these surgeries. There’s also a real push from the medical device companies that make these surgeries possible. And last, there’s a huge information void for solid medical advice that a lot of these doctors and companies take advantage of in order to push the surgeries.

OK, so let’s start with the money, Katie. How exactly is that incentivizing doctors to perform a lot more of these procedures? Like, what are the mechanics of that?

So the reality of our health care industry today is that in many places, even in places like non-profit hospitals, the doctors who work there are not getting a salary, a straight salary that’s just kind of, you get paid for showing up to work that day. Instead, they’re actually getting paid based on the procedures that they’re doing, how complex those procedures are, or possibly how lucrative.

And it’s not every doctor. There are still doctors that get paid salaries. But it’s increasingly the case that doctors have — at least a part of their pay is tied to the procedures that they’re doing.

Interesting. So the procedure is growing in importance in terms of actual compensation for doctors.

Right. I mean, in part, it’s kind of baked into the health care system that we’ve always had. You can even think about it as the small-town doctor who operated his own independent practice or her own independent practice. It’s essentially a small business, and they would get paid based on the patients that they saw.

But increasingly, even in, for example, large hospital systems where you might think that a doctor is just getting paid a salary to work in a hospital, in fact, a chunk of their bonus, for example, can sometimes be tied to the procedures that they’re doing, and that is increasingly the case.

Interesting.

And so one particularly egregious example of this was at a hospital that’s in New York — Bellevue Hospital. And basically, what my colleagues found there was that they had basically turned their surgery department into an assembly line for bariatric surgery, which makes your stomach smaller and can lead to weight loss. But what we found was that they were greenlighting patients that, basically, didn’t meet the qualifications for the surgery, which is a serious surgery. And what they found was that there were several situations where people had very serious outcomes as a result of getting the bariatric surgery there.

OK, so this is an extreme case of a hospital turning to a particular surgery to drive profits. And it wasn’t uncommon in your reporting, it sounds like.

No, it wasn’t the only example, but it was the most striking. And when we reached out to Bellevue, they defended their work, and they said that their practices were helping patients who wouldn’t otherwise get care. But our reporting was pretty conclusive that the program was churning through a record number of surgeries.

So what else was driving this increase in harmful surgeries that you guys found?

So we found it wasn’t just the hospitals who were benefiting. The other major player that benefits are these companies that are making the tools and the products that doctors are using during the procedures. And in order for them to sell more of their products, a lot of time, what they end up doing is promoting the procedures themselves.

So like medical device makers, like the company that made the laser in June’s surgery.

Right. And they do this in a number of ways. They’re giving them loans to help them buy the equipment, and in some cases, they’re even lending them money to help set up those clinics where the procedures are performed.

So they’re really underwriting these doctors so that they can perform more surgeries and, ultimately, sell more machines.

Yes. And the other things that they do is — the laser companies, for example — they will host webinars where they will have dentists who frequently perform these procedures show other dentists how to do the procedures. We even discovered this conference that was created by one of the laser companies, and it had kind of a wild name. The name of the conference was Tongue Ties and Tequilas.

(CHUCKLING) Right. It brought in dentists to talk about how to make money off the procedures. You know, how to promote themselves on social media, how to actually perform the procedures, and of course, when they were all done, they got to celebrate with an open tequila bar.

OK, so a lot of this really amounts to these companies trying to popularize these procedures, basically, like, to get the word out, even if the procedures don’t really work or, in some cases, cause harm.

Right. But they also play a big role in the other factor that’s driving a lot of this, which is the information that they put out there about the surgeries. These companies often sponsor research, which doctors often rely on to guide their practices. And part of what we’ve found is that it can create this echo chamber where doctors feel more comfortable and justified in doing these procedures when they have this whole alternate universe that is telling them that it’s OK to do these procedures, and in fact, it’s beneficial to patients.

So tell me about this echo-chamber effect.

The best example of this we found was a doctor in Michigan named Dr. Jihad Mustapha. He calls himself “the Leg Saver.” And what we found was that he and several other doctors do these procedures called atherectomies, which is basically like inserting a tiny roto-rooter inside an artery to get the blood flowing.

And Dr. Mustapha in particular was not only a very prolific performer of these procedures, but he actually founded his own medical conference, and he even helped start a medical journal that was devoted to using these procedures. And you know, tongue ties — there’s really no good evidence that these are actually beneficial to patients. And in fact, despite his nickname as “the Leg Saver,” one insurance company told Michigan authorities that 45 people had lost their limbs after getting treated at Dr. Mustapha’s clinic over a four-year period.

45 people lost their limbs?

I mean, that is the ultimate version of harm, right?

Right. Now, he did speak to us, and he defended his work and said that he treats very sick people. And despite his best efforts, some of these patients are already so sick that they sometimes lose their limbs.

And how much did he receive for each procedure?

Doctors like him typically receive about $13,000 for each of these atherectomy procedures.

But we found that misinformation, or poor information, also applied when doctors were learning new types of surgeries.

Really? Like how?

So one of the areas we looked at was the area of hernia surgery that I mentioned. And there’s a particular type of surgery. It’s a very complex version of a hernia surgery, called component separation. And the expert surgeons that we spoke to said that it’s difficult to learn, and you have to practice it over and over and over again to get it right. But one recent survey of hernia surgeons said that one out of the four surgeons had taught themselves how to perform that operation.

Yeah, not by learning it from an experienced surgeon but by watching videos on Facebook and YouTube.

I mean, how unusual is that? I guess, to me, it strikes me as very unusual. I mean, I think of learning about how to take my kitchen faucet apart on YouTube, but I do not think of a doctor learning about how to perform a surgery on YouTube.

Right. And it has actually become increasingly popular in recent years, and there’s not good vetting of the quality of the instruction. We even found videos on a website run by a medical device company that was intended to be a how-to for how to do these surgeries, but the video contained serious mistakes.

Wow. And Katie, all of these videos — some of them with serious mistakes — I mean, is this something that would be subject to medical regulators? Like, is there any kind of rules of the road for this stuff?

You know, there’s less than you would expect. Sometimes hospitals have rules about what sort of education their doctors need before performing a surgery. But we were surprised that there was a lot less regulation than we thought there would be and much less vetting of these videos than we anticipated.

So essentially, what you found was this complex, oftentimes interconnected, group of forces — device companies pushing their products, hospitals bolstering their bottom line, and rampant misinformation that, as you said, all really trace back to the same motivating factor, which is money. But wouldn’t the fear of being sued for medical malpractice prevent a lot of this behavior?

You know, this kept popping up during the course of our reporting. I do think we have this idea that any time a doctor does anything wrong, they’re going to get sued. But it just wasn’t always the case in our reporting. There’s a lot of statutes of limitations, time limits on when somebody can file a lawsuit, and other ways that make it somewhat hard to really hold a doctor accountable.

One example is the regulatory organizations that oversee doctors. The one doctor that I mentioned earlier — Dr. Mustapha — state investigators had found that his overuse of procedures had led people to lose their legs. And yet, he ultimately settled with the state, and he was fined $25,000. That actually adds up to about two of these atherectomy procedures.

So it sounds like malpractice is not necessarily going to be the route to rectifying a lot of this. But I guess I’m wondering if the federal government could actually rein some of this in before the patients are harmed.

It’s possible. But this is just a very difficult issue. Some of the themes that we explored in this reporting are really just firmly embedded in our health care system in the way that it works. The fact is that we have a for-profit health care system, right? So everyone, from doctors to hospitals to the device companies, benefit when more procedures are done. All of the incentives are pointing in the same direction.

And so trying to find one or two simple solutions will probably not easily fix the issue, as much as we all hope that it could.

So is the lesson here, be much more discriminating and vigilant as a patient? I mean, to get a second opinion when you’re standing in front of a doctor — or a dentist — who’s telling you that you or your baby needs a procedure?

Yes. I think that is one of the takeaways. But look, we understood that even reporting on all of this was risky, because people could hear about these harmful surgeries and start wondering if everything that their doctors tells them is a scam. And of course, while some of these procedures are harmful, a lot of procedures are lifesaving. But ultimately, for now, patients are kind of left on their own to navigate what’s a pretty complex and opaque health care system. When you have somebody standing in front of you saying, you should do this, it can be very confusing.

And this is something that Lauren talked a lot about — just how confusing all of this was for her.

There’s a lot of information that you’re getting that is truly like someone is speaking a foreign language. And because they do it all day long, it’s not user-friendly. Like, it isn’t designed for the comfort or understanding of the person receiving the information.

There is so much blind trust and faith that you have in the system, in the providers who are giving you this information. You trust, like, this is what they do all day long. So there is no real reason to question. That is the system that we have in this country.

Katie, thank you.

Here’s what else you should know today. On Friday, the Russian authorities announced that opposition leader Alexei Navalny died in prison. He was 47.

Navalny, a charismatic anti-corruption activist, led the opposition to Vladimir Putin for more than a decade. His popularity was broad, extending far outside the realm of liberal Moscow. And that proved threatening to the Russian authorities, who attempted to poison him in 2020.

Navalny survived and later extracted a confession from his would-be assassin on tape. Navalny believed that Russia could be a free society, and he had the extraordinary ability, through sheer force of his personality, charisma, and confidence, to get others to believe it, too. Though he had been in prison since 2021, his death still came as a shock.

[SPEAKING RUSSIAN]

His wife, Yulia Navalnaya, made a surprise appearance at a security conference in Munich shortly after the Russian authorities announced her husband’s death.

She received an emotional standing ovation.

In Moscow, my colleague, Valerie Hopkins, spoke to Russians who were placing flowers in his honor —

— and expressing disbelief that he was gone.

Then I asked them if they believe in the beautiful Russia of the future that Navalny talked about. And they said, yes, but we don’t think we will survive to see it.

At least 400 people have been detained since his death, including a priest who had been scheduled to hold a memorial service in Saint Petersburg.

Today’s episode was produced by Asthaa Chaturvedi, Diana Nguyen, Will Reid, and Alex Stern, with help from Michael Simon Johnson. It was edited by Michael Benoist, with help from Brendan Klinkenberg, contains original music by Diane Wong and Dan Powell, and was engineered by Alyssa Moxley. Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly.

That’s it for “The Daily.” I’m Sabrina Tavernise. See you tomorrow.

The Daily logo

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Hosted by Sabrina Tavernise

Featuring Katie Thomas

Produced by Asthaa Chaturvedi ,  Diana Nguyen ,  Will Reid and Alex Stern

With Michael Simon Johnson

Edited by Michael Benoist and Brendan Klinkenberg

Original music by Diane Wong and Dan Powell

Engineered by Alyssa Moxley

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A Times investigation has found that dentists and lactation consultants around the country are pushing “tongue-tie releases” on new mothers struggling to breastfeed, generating huge profits while often harming patients.

Katie Thomas, an investigative health care reporter at The Times, discusses the forces driving this emerging trend in American health care and the story of one family in the middle of it.

On today’s episode

business plan writer calgary

Katie Thomas , an investigative health care reporter at The New York Times.

A woman holding a toddler sits on a bed. The bed has white sheets and pink pillows.

Background reading

Inside the booming business of cutting babies’ tongues .

What parents should know about tongue-tie releases .

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We aim to make transcripts available the next workday after an episode’s publication. You can find them at the top of the page.

The Daily is made by Rachel Quester, Lynsea Garrison, Clare Toeniskoetter, Paige Cowett, Michael Simon Johnson, Brad Fisher, Chris Wood, Jessica Cheung, Stella Tan, Alexandra Leigh Young, Lisa Chow, Eric Krupke, Marc Georges, Luke Vander Ploeg, M.J. Davis Lin, Dan Powell, Sydney Harper, Mike Benoist, Liz O. Baylen, Asthaa Chaturvedi, Rachelle Bonja, Diana Nguyen, Marion Lozano, Corey Schreppel, Rob Szypko, Elisheba Ittoop, Mooj Zadie, Patricia Willens, Rowan Niemisto, Jody Becker, Rikki Novetsky, John Ketchum, Nina Feldman, Will Reid, Carlos Prieto, Ben Calhoun, Susan Lee, Lexie Diao, Mary Wilson, Alex Stern, Dan Farrell, Sophia Lanman, Shannon Lin, Diane Wong, Devon Taylor, Alyssa Moxley, Summer Thomad, Olivia Natt, Daniel Ramirez and Brendan Klinkenberg.

Our theme music is by Jim Brunberg and Ben Landsverk of Wonderly. Special thanks to Sam Dolnick, Paula Szuchman, Lisa Tobin, Larissa Anderson, Julia Simon, Sofia Milan, Mahima Chablani, Elizabeth Davis-Moorer, Jeffrey Miranda, Renan Borelli, Maddy Masiello, Isabella Anderson and Nina Lassam.

Katie Thomas is an investigative health care reporter at The Times. More about Katie Thomas

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