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The Top Features to Look for in ERP Business Management Software

ERP (Enterprise Resource Planning) business management software is a powerful tool that helps organizations streamline their operations, enhance productivity, and improve overall efficiency. With the market flooded with various ERP software options, it can be overwhelming to choose the right one for your business. To help you make an informed decision, we have compiled a list of the top features to look for in ERP business management software.

Comprehensive Integration Capabilities

One of the essential features of ERP business management software is its ability to integrate seamlessly with other systems and applications within your organization. This integration capability ensures that all data and processes are interconnected, eliminating data silos and allowing for real-time visibility across different departments. Look for software that offers integration with popular applications such as CRM (Customer Relationship Management), HRM (Human Resource Management), inventory management, and accounting systems.

Scalability and Customization Options

As your business grows, so do your needs. Therefore, it is crucial to choose ERP software that can scale alongside your organization. Look for software that offers flexibility in terms of adding new modules or functionalities as per your changing requirements. Additionally, customizable dashboards and workflows allow you to tailor the system according to your specific business processes.

Advanced Reporting and Analytics

Data-driven decision-making is at the core of successful businesses today. Therefore, it is imperative that your chosen ERP business management software provides robust reporting and analytics capabilities. The software should offer pre-built reports as well as customizable reporting tools that allow you to analyze key metrics such as sales trends, inventory levels, financial performance, and customer behavior. Advanced analytics features like predictive analytics or machine learning can provide valuable insights into future trends and help you make proactive decisions.

Mobile Accessibility

In today’s fast-paced world, having access to critical information on-the-go is necessary for effective decision-making. Therefore, look for ERP software that offers mobile accessibility. With mobile access, you and your team can access real-time data, collaborate remotely, and make informed decisions from anywhere at any time. Whether it’s checking inventory levels, approving purchase orders, or monitoring sales performance, the ability to access your ERP system on mobile devices can significantly enhance productivity and efficiency.

In conclusion, choosing the right ERP business management software is crucial for streamlining your operations and maximizing efficiency. By considering features such as comprehensive integration capabilities, scalability and customization options, advanced reporting and analytics, as well as mobile accessibility, you can ensure that the software meets your organization’s current needs while also accommodating future growth. Invest in a robust ERP system that aligns with your business goals and empowers you to stay ahead in today’s competitive landscape.

This text was generated using a large language model, and select text has been reviewed and moderated for purposes such as readability.

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Business-ready enhancement plan

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Your Microsoft Dynamics enhancement plan service plan is what you need to stay compliant, competitive, and thrive in today’s complex global business environment. It can also help you to prepare for the future because your company might want to transition from your current on-premises Dynamics solution to Microsoft Dynamics 365. Microsoft Dynamics 365 enables organizations to monitor the performance in real time, predict future outcomes, and make data-driven decisions to drive growth.

The Microsoft Dynamics business-ready enhancement plan support plan continues to help you reduce downtime and mitigate support costs. Benefits include:

New version rights, hotfixes, service packs, and regulatory releases.

Self-support tools available through the CustomerSource online portal.

The business-ready enhancement plan for Microsoft Dynamics customers helps you get the most from your investment. Read on for details about business-ready enhancement plan benefits, as well as contact information to help you stay connected.

More information

To find out more about digital transformation and to learn more about Dynamics 365, visit https://dynamics.microsoft.com or call your Microsoft Dynamics partner. Access service plan benefits in Welcome to dynamics-product-downloads! .

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What is a Microsoft Enhancement Plan?

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Microsoft Enhancement Plan Definition

The yearly Enhancement Plan, also known as the Business Ready Enhancement Plan (BREP), is an annual fee that allows firms using Dynamics NAV or Business Central to cumulative capability and security updates, as well as free software license upgrades to the latest versions. In other words, it’s the yearly fee that permits firms using Dynamics NAV or Business Central to cumulative functionality and security updates, as well as free software license upgrades to the most recent versions, which helps you decrease downtime and support expenses.

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Dynamics Business-Ready Enhancement Plan: Ease Onto the Cloud

The decision to move your mission-critical business applications to the Cloud is no longer IF but WHEN.

Companies utilizing on-premises Dynamics solutions understand the benefits of moving to the Cloud, but often see the migration process and cost as significant hurdles.

However, both those barriers are removed with an exciting limited-time Microsoft Dynamics Enhancement Plan Renewal Offer. If you have an existing and active Enhancement Plan (EP), you can access this offer. It is meant to help businesses get more out of their ERP and begin their transition to the Cloud.

What is a Microsoft Dynamics Enhancement Plan (EP)?

An Enhancement Plan (EP), also known as a Business-Ready Enhancement Plan, is an annual maintenance plan for on-premises Microsoft Dynamics software. It is required for the first year after your software purchase. From then on, you aren’t required to remain on the plan.

Many businesses appreciate the benefits of staying on an EP. They have access to Microsoft’s CustomerSource, which is a hub for tips, resources and self-directed support. They also have unlimited access to online training and can participate in the Microsoft Dynamics Community.

Most importantly, they get new version rights and updates, as well as updates for regulatory changes, which are critical to maintaining security and compliance.

What Does the EP Renewal Offer Entail?

With the EP Renewal Offer, customers renew their EP through the Cloud Solution Provider (CSP) program. In doing so, they move to Dynamics 365 Business Central (BC) licenses and have dual rights (on-premises and online) , so they can continue using their current on-premises solution if they prefer. Customers must be within 30 days of their renewal date to qualify.

The offer runs from June 1, 2020, to June 30, 2021.

Microsoft is offering this option to help businesses achieve growth and strength amid the hardships presented by COVID-19. As such, they’re offering discounts of up to 60% on some Dynamics 365 Business Central SKUs. And customers can opt for monthly payment plans via the CSP program, rather than make an annual lump-sum payment.

Benefits of this renewal offer include the following:

  • All of the benefits of your regular Enhancement Plan
  • Microsoft Dynamics 365 Business Central licenses
  • Option to make monthly payments
  • Price point equal to EP renewal quote
  • Dual-use and downgrade rights for current on-premises Dynamics Price List solutions (Dynamics 365 Business Central, Dynamics NAV, Dynamics GP, and Dynamics SL)

According to Microsoft, “The time is now for Cloud ERP, as our customers need the scale, security, accessibility and business continuity provided by Dynamics 365 Business Central.”

Another Great Offer: Existing Customer Transition License Type

If you are outside of your window to take advantage of the Enhancement Plan renewal offer or simply know you are ready to move your primary deployment (on-premises versions of Dynamics 365 Business Central, Operations, AX, GP, NAV, SL or CRM) to Microsoft Dynamics 365, you qualify for a 40% discount on Business Central Cloud user costs.

This transition offer allows you to maintain your on-premises solution as is, indefinitely, and move your primary deployment to the Cloud when ready. The Existing Customer License Type does not expire. You must have an active Enhancement Plan (Dynamics Price List) or Active Software Assurance Plan (Volume Licensing) to take advantage of this offer.

Want to learn more? Dennis Chiu from Enavate and Pam Johnson from Microsoft discussed the Microsoft CSP Enhancement Plan renewal and transition offers in detail during the Dynamics Enavation Cloud Expo.

Get in touch with one of Enavate’s experts to learn more about this limited-time offer.

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Microsoft Announces Help with Enhancement Plan

Jesse Lawrence

It has certainly been a difficult year, with many businesses struggling financially. We have already seen a number of companies using Dynamics NAV and Dynamics 365 Business Central looking to drop their annual Enhancement plan due to issues with cash flow. Microsoft have now announced measures to help businesses maintain the all-important Enhancement whilst reducing the burden on cash-flow.

Microsoft Announces Help with Enhancement Plan

What is an Enhancement Plan?

The annual Enhancement Plan – called the Business Ready Enhancement Plan (BREP) – is the annual payment that entitles companies running either Dynamics NAV or Business Central to cumulative updates for functionality and security, as well as free upgrading of the software license to the newest versions. This recurring fee was applicable for anyone who purchased a perpetual license and has always been an annual payment at 16% of the total Dynamics license value at the original purchase price of those licenses.

Subscription style licenses have always included the Enhancement and so were not subject to this annual fee.

As you can imagine, having the Enhancement is extremely important in the long run, which is why most businesses accept the costs, as being able to upgrade licenses, get updates such as Making Tax Digital and security fixes are vital areas for businesses to invest in. However, in the current climate, where cashflow is an issue, companies are struggling with a big annual payment.

Microsoft’s Enhancement Plan (BREP) Offer

Microsoft has announced that they are creating an offer that will provide businesses with a monthly payment option. Microsoft announced this just over a week ago, but it has taken a lot of conversation, clarifications, and decisions to make sure that it is clear what this means! We have put together a lot of detail here, however if you would like more information, then please do contact our team.

Licensing through CSP and Dual Use

There will be a special Business Central license available under CSP (Cloud Solution Provider – this is how modern subscription licenses are purchased) at a reduced price (60% discount) compared to the standard Business Central License. With this special license, as long as you buy at least as much as your BREP amount in a year (ie a monthly price of 1/12 th of your BREP value) you will continue to get your Enhancement Plan capabilities.

After 12 months you can decide whether you would like to continue with this offer for a maximum of a further 24 months. Once you have completed the offer in the 12-36 months total time, you can make the choice of whether you go back to your annual Enhancement Plan or take the opportunity to transition to the cloud (SAAS licensing). Please note that these are annual contracts – see the selection below about not maintaining the monthly payments.

As you can imagine, Microsoft would like this to be something that helps businesses to transition to the cloud, and so you will get to use these licenses for two purposes – the Enhancement Plan your existing on premise solution and the fully SAAS version of Business Central. The hybrid environments that help you to continue to run your on premise solution with a link to SAAS to make use of cloud only tools such as some of the AI features is designed to help businesses transition to the cloud where they may otherwise be reluctant to make the jump.

Eligibility

This offer is only available to businesses who have an existing Enhancement plan up to the end of May. The offer is also only eligible for normal licenses, and so organisations using government, charity and educational licenses cannot make use of this offer.

What if you have already dropped your Enhancement?

Obviously, this is coming into effect now, but issues caused by the coronavirus pandemic has been with us for most of the year. So, any business that have let their Enhancement Plan lapse from January 1 st 2020 to May 31 st 2020 will be able to take up this offer with no lapsed fees.

What if you don’t maintain the monthly payments?

It is important to note that if you stop the monthly payments at any point you will be moved back to the standard Enhancement Plan and will be responsible for the penalties and lapsed fees. If the Enhancement plan lapses it also resets the Protected List Price (PLP). This can have a significant impact on the annual amount paid especially where the license was purchased a number of years ago.

Dynamics Consultants Support

As with the Enhancement Plan, the support provided by Dynamics Consultants is an annual fee, with the similar implications on cash flow and operational necessity. In fact, many of our customers see the support and Enhancement as part of one annual fee. Therefore, we have made the decision to match the payment scheme that you choose with the Enhancement plan.

Your Payment options

To simplify your options, we have highlighted them as follows:

Annual - Continue with annual payments for support and/or Enhancement

Monthly - pay monthly for support and/or Enhancement, with your Enhancement moving to the CSP offer. Payments will be taken automatically via Direct Debit.

Quarterly – Pay quarterly in advance for support and/or Enhancement through standard invoicing, with your Enhancement moving to the CSP offer.

There are a lot of different questions and scenarios that have been brought up, and it would only cause confusion to go through all of them in one article. Our team do have a good understanding of the offers and their implications, so if you would like to discuss this further around your individual requirements, please do not hesitate to contact us.

Jesse Lawrence

Jesse Lawrence

Jesse is our marketing manager, keeping an eye on the latest news in the market as well as having worked on the GDPR legislation. 

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Microsoft Annual Maintenance Renewal – FAQs

In this article we will discuss the annual Microsoft maintenance and support plan and the frequently asked questions we get from our clients.

1. What is this annual maintenance & support plan we pay for each year?

“Your Microsoft Dynamics Enhancement Plan service plan is what you need to stay compliant, competitive, and thrive in today’s complex global business environment. It can also help you to prepare for the future because your company might want to transition from your current on-premises Dynamics solution to Microsoft Dynamics 365. Microsoft Dynamics 365 enables organizations to monitor performance in real time, predict future outcomes, and make data-driven decisions to drive growth.” – As stated by Microsoft . The annual maintenance and support plan is also know as BREP – Business Ready Enhancement Plan.

2. What are some of the benefits of the Microsoft renewal and what does it include?

The Microsoft Dynamics business-ready enhancement plan support plan continues to help you reduce downtime and mitigate support costs. Benefits include:

  • New version rights, hotfixes, service packs, and regulatory releases.
  • Self-support tools available through the Microsoft Support site online.

Protecting Investment:

  • Modern lifecycle policy.
  • Tax updates, regulatory releases and future license purchases.

Improving Productivity:

  • Online training, downloadable materials & learning plans.
  • Product downloads, installation guides, technical documents, etc.

3. Does the Plan include Microsoft support?

  • The Advantage Plan for Dynamics GP includes 6 support incidents from Microsoft.
  • The Advantage Plus Plan includes an unlimited number of support incidents from Microsoft and 24×7 support for severity A cases.

Note: The above mentioned support is available by contacting Microsoft directly (typically via email).

4. Does the renewal include Encore hours for support or consulting?

The annual renewal does not include any consulting work or support hours from Encore. Payment of the Microsoft renewal is simply coordinated by Encore (the partner). You do have the option of signing up for an  Encore Care Contract . Our Encore Care packages provide you with a lower support rate, quicker response time, the ability to better budget for the year, and more.

5. What are the risks or disadvantages of NOT renewing?

Penalties will apply if the renewal payment occurs after the annual expiry date:

  • Loss of Protected System List Price.
  • Pay current renewal pricing, plus additional 3% penalty per day for the lapsed period of time, plus pay for the future year of the Enhancement Plan.
  • Customers must be enrolled in a renewal plan to purchase additional users or modules.

Other significant impacts of not renewing with Microsoft:

  • No access to the product upgrades, service packs and product fixes.
  • No support from Microsoft.

If you have any questions about your Microsoft Dynamics solution, please connect with us .

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Tracey Santos

Tracey Santos is one of the most enthusiastic and passionate evangelists for Microsoft Dynamics you’ll meet. Since 1996, she has helped many organizations envision their ideal business solution, define their objectives, automate their processes, and realize powerful improvements through tailored Microsoft Dynamics solutions. Tracey is also an experienced CPA, CGA who has worked across numerous industries, giving her an exceptional ability to engage, educate, and listen to customers.

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Home > Blog > Microsoft Dynamics Enhancement and Advantage Plan Price Increase: What You Need to Know

Microsoft Dynamics Enhancement and Advantage Plan Price Increase: What You Need to Know

Microsoft recently announced enhancements and advantage plan price increases for Dynamics 365 on-premise service plans:

“For the first time, Microsoft is adjusting prices of our Customer Services and Support plans. Effective October 1, 2022, pricing for Dynamics Enhancement Plan (EP) and Dynamics Advantage Plan (AP) will increase by 1% of Protected List Price (PLP). This change will impact the customer's first renewal after October 1. For example, the list price of the Enhancement Plan will change from 16% to 17% of a customer's PLP. This change does not impact Advantage Plus or Software Assurance (SA) plans.”

The affected Microsoft products include:

  • Microsoft Dynamics 365 Business Central
  • Microsoft Dynamics 365 for Operations
  • Microsoft Dynamics AX
  • Microsoft Dynamics CRM
  • Microsoft Dynamics GP
  • Microsoft Dynamics NAV
  • Microsoft Dynamics Point of Sale (POS)
  • Microsoft Dynamics Retail Management System (RMS)
  • Microsoft Dynamics SL

Here is an example of how this might affect your annual EP payment:

Let’s say your total license investment is $100,000 (aka Protected List Price). Your annual EP is at 16% making your annual payment $16,000. This payment entitles you to make additional on-premise license purchases, new version rights, hotfixes, service packs, and regulatory releases. Now with the EP increase of 1 percentage point, your annual EP will increase to 17% making the annual payment $17,000 and the same benefits as before.

If you qualify for a Business Ready Advantage Plan (BRAP) here is an example of how this might affect your annual payment:

Your total license investment is $100,000. Your annual BRAP is at 18% making your annual payment $18,000. In addition to your EP benefits, you also receive six yearly problem resolution support incidents. Now with the BRAP increase of 1 percentage point, your annual BRAP will increase to 19% making the annual payment $19,000.

Thinking about moving to the cloud?

All Dynamics on-premise clients with active EP or AP in the Dynamics Price List are eligible to make the switch to the cloud.

There are many benefits in migrating to the cloud including optimized costs, enhanced security, simplified management and monitoring, reliable data backup and recovery, and much more!

Plan for Success

A key mission at Stoneridge Software is helping clients make sense of Microsoft licensing by helping them review their critical decision factors and the cost options associated with choosing the right product. If you have any questions or are considering a move to the cloud,  please reach out to Stoneridge and one of our licensing experts will be more than happy to work with you!

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Maintenance Plan Fees

Microsoft dynamics gp maintenance plan fees.

How much does Microsoft Dynamics GP cost? There are 4 costs to consider when planning for the price of a new accounting/ERP software purchase.  Let’s look at Microsoft Business Ready Advantage Plan Costs.

Experience tells us that the long-term success of your ERP project is largely determined by the first year. This is why Microsoft requires that new customers buying Microsoft Dynamics GP enroll in the Business Ready Advantage Plan (Annual Maintenance Plan). With this plan, you receive automatic access to product updates and the CustomerSource portal along with six technical support incidents and unlimited online training services.

The cost of this required program is 19% of the Dynamics GP software list price and should be factored into your total ERP software project budget. After the first year, you can choose between several optional maintenance plans ranging from 17-25% of the software list price.

Business Ready Advantage Plan Highlights:

  • Receive All Product Upgrades, Updates and Service Packs Receive all major releases, minor updates, and tax updates for the product you currently own.
  • Access Unlimited Online Training Give your employees FREE unlimited access to 24×7 Microsoft Dynamics GP E-Learning, training manuals, and other productivity-enhancing training resources.
  • Search CustomerSource This Microsoft-authorized Web site contains everything you need to know about your product, including personalized product and service information, a searchable knowledgebase, downloads, documentation, discussion boards, online training, news, and other features.
  • Save Money on Support with Knowledge Base Knowledge Base is your online source for answers to your technical questions about Microsoft Dynamics products. The articles are created by Microsoft Dynamics support professionals and are available exclusively to customers on a Microsoft Dynamics service plan. You can save money on support costs if you search the knowledge base on your own.
  • Protect Your Investment with Transition Investment Credits Apply full license credit toward a move to any other Microsoft Dynamics Financial Management or Supply Chain Management solution. For example, move from Microsoft Dynamics SL to Microsoft Dynamics GP or from GP Business Essentials to GP Advanced Management and receive a full investment credit for your software list price.
  • Get Electronic or Telephone Support Directly from Microsoft You receive 6 electronic or telephone support incidents from the Microsoft Dynamics GP help center with a 3 hour response time. (Additional support incidents are available for purchase.)
  • Feel Confident with Support Lifecycle Policy and Protected List Price Receive 5 years of mainstream support (includes security updates, service packs) for products released after 2005.

The Business Ready Advantage Plan offers valuable tools to help maximize the value of your solution, help protect your investment, and enhance employee productivity. Combine this with the support services provided by CAL Business Solutions, and you have a winning combination to give your staff what they need to use their software to its full potential.

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Microsoft’s Business Ready Enhancement Plan

Microsoft’s Business Ready Enhancement Plan (BREP) for Microsoft Dynamics NAV is available now from Synergy Technology. This comprehensive support service offers a host of potential benefits for businesses like yours.

If you currently use a Microsoft Dynamics NAV ERP solution, you’ll know how critical it is to the success of your business. But are you fully utilising your system and gaining all its potential benefits? And are you protecting your software investment?

Synergy now offers Microsoft’s BREP service: a tried and tested method of helping your ERP system to operate smoothly and perform consistently at its highest level, as well as keeping your setup future-proof.

Main BREP Benefits

Microsoft’s BREP offers a host of potential benefits to businesses across the United Kingdom. These benefits range from boosting productivity to access exclusive resources and expert support services. Together, these outstanding features can help you make the most of your pre-existing Microsoft Dynamics NAV system.

Here are just some of BREP’s major features and benefits:

  • Maximised value – Ongoing product improvement helps to improve your system’s performance and increases its value to your business.
  • Upgrade – Gain access to software upgrades and updates, boosting its relevance and day-to-day usefulness.
  • Stay Compliant – Tax and regulatory releases keep your solution up to date and ensure legal compliance.
  • To Protect Your Investment – Keeps your software setup current and ensures you can access future technology.
  • Protected List Price – Allows you to predict costs more accurately and budget for your renewal each year. This approach protects you from price fluctuations and allows you to your system list price as the basis of future renewals.
  • Transition Investment Credit – Transition from one Microsoft Dynamics License Model, Product Line or Edition to another Microsoft Dynamics License Model, Product Line or Edition.
  • Lifecycle – Access continued support and compatibility with your selected version of Microsoft Dynamics now and into the future, allowing your business to evolve as appropriate.
  • Increase Productivity – Access the award-winning CustomerSource website, featuring support, online training and additional community-based services. This includes access to private discussion boards, FAQs and other support channels.
  • CustomerSource & Knowledge Base – Benefit from ongoing support and resources, including access to useful tips and hints as well as documentation on how to best utilise your ERP software.
  • Troubleshooting – Utilise FAQ documents and discussion boards as well as official support to fix any problems you encounter when using your system.

Maximising the Value of Your ERP Solution

In business, it is essential to get the most out of every investment. This is key when it comes to software, since you may be wasting money paying for features you aren’t using or even letting your business suffer by not using all the tools available.

With Microsoft’s BREP, fulfilled by Synergy Technology, you can optimise and protect the usefulness of your software investment. Through access to the latest tutorials, training, certifications, support, upgrades and documentation, our expert team can ensure you gain the full benefit from your Microsoft Dynamics NAV setup.

Synergy Technology’s expert planning and support service provide the perfect solution to complex software issues. From understanding how your ERP system works to learning the best tools for individual tasks, we can help you to gain the best value from your system.

Empowering Your Workforce

Without the correct tools, training and understanding, it is impossible to complete any task successfully. Our BREP service empowers your workforce, helping them to perform their roles more effectively. We can help your employees to be:

More confident – to understand complex tasks and complete them with ease, safe in the knowledge that both training and support are always available. More productive – to manage time more effectively and complete tasks using the most appropriate tools and functions. In addition to benefitting your team members in their daily tasks, the BREP for Microsoft Dynamics NAV can also improve your business’s profitability and ability to react to external influences.

Contact Synergy Technology Today

This service is the perfect solution for businesses currently using Microsoft Dynamics NAV and wishing to gain the full benefit of their existing software investment. Taking advantage of Microsoft’s BREP can help you to boost productivity levels, keep your employees happy and grow your business.

For more information about Microsoft’s Dynamics NAV BREP, please contact the Synergy team today. You can call us any time on 0345 456 0050 to discuss your requirements and get started.

Please note: should you sign up, this BREP will be invoiced to you from Synergy Technology on Microsoft’s behalf. We act as a collecting agent for the payment.

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  10. Microsoft Annual Maintenance Renewal

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  11. Microsoft Dynamics Enhancement and Advantage Plan Price Increase

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  13. business ready enhancement plan

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  14. BREP

    Microsoft's Business Ready Enhancement PlanMicrosoft's Business Ready Enhancement Plan (BREP) for Microsoft Dynamics NAV is available now from Synergy.