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  • Best VoIP Business Phone Systems of 2024

Voice over Internet Protocol (VoIP) business phone systems can help companies improve collaboration and productivity by allowing communication to no longer be tethered to a physical in-office phone. The options are vast, ranging from basic VoIP phone service to all-in-one platforms that provide phone, messaging, video conferencing, and even contact center solutions that integrate with your office software and CRM applications. We’ve researched and rated the best companies and Intermedia, Nextiva, and Dialpad top our list.

Popular Business Phone Systems

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Intermedia »

voip phone service for business

Nextiva »

voip phone service for business

Vonage »

voip phone service for business

RingCentral »

voip phone service for business

8x8 »

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Table of Contents

  • Best VoIP Business Phone Systems
  • Compare the Best VoIP Business Phone Systems
  • Rating Details

Woman smiles while talking on a work phone

Chainarong Prasertthai

Modern cloud-based phone services give businesses big and small the flexibility to operate anywhere and scale for growth, whether your workforce is local, distributed, or entirely remote. Continuing advances in VoIP technology mean that communication can happen anywhere, at any time.

Choosing the best VoIP service for your business requires careful consideration, and our guide aims to help. If you’re seeking to improve your business’ collaboration and productivity potential, we’ve got you covered. We’ve researched plans, features, pricing, and more to help you determine which VoIP business phone system is the best fit for you and your business.

Our Best VoIP Business Phone Systems of 2024 Rating

Compare the best voip business phone systems of 2024, compare quotes for business phone systems.

Fill out this questionnaire to get customized pricing from providers that meet your needs.

Best VoIP Business Phone Systems in Detail

Cloud-based phone services offer plans with unlimited calling, text messaging, and video conferencing. However, the features vary by provider and plan. Some platforms provide advanced tools like AI-driven insights and real-time meeting transcriptions, while others seamlessly connect with your analog devices. Pricing for the top VoIP business phone systems starts at $15 per user per month.

Straightforward pricing

Most integrations available with basic plan

Some features require separate add-ons

Video conferencing maxes out at 200 participants

Intermedia is our Best Business Phone System of 2024 and our No. 1 rated VoIP Business Phone System. Its Unite packages, Pro and Enterprise, offer a unified communications phone system that include features such as cloud storage, voicemail transcription, call recording, video conferencing capabilities, and analytics capabilities.

The Pro plan begins at $27.99 and the Enterprise level plan begins at $32.99. At the Enterprise level, users will have access to 200 GB of storage, an exchange mailbox, HD video conferencing for up to 200 users, supervisor functions. The Enterprise level has additional integrations with Salesforce, Service Now, NetSuite, MS Dynamics plus the integrations that come with the Pro plan: Google and Microsoft applications, Slack, Sugar CRM, Zoho CRM, and Zendesk.

Read more in our Intermedia review .

Round-the-clock customer support

Monthly, no-contract plans available

Integrates with existing contact and CRM tools

Some features aren't available on the base plan

Expensive per-user cost for the base plan

Best price requires a three-year commitment

Nextiva provides a single user interface for communication and collaboration. It puts multi-channel interactions into threaded conversations, allowing you to see a client’s entire history, including phone calls, notes, emails, and text messages. There are three Nextiva plans: Essential, Professional, and Enterprise. All include 45-minute video meetings with up to 250 participants and a toll-free number with minutes.

The base plan doesn’t have call recording or SMS/MMS, but does come with team messaging and video conference recording. Mid- and upper-tier versions provide free professionally recorded greetings for your auto-attendant system and voice mailboxes. In addition, Professional and Enterprise plans have integrations with CRMs , such as HubSpot , Salesforce , and SugarCRM .

Read more in our Nextiva review .

Dialpad »

voip phone service for business

App integrations available at entry-level

AI-powered call analysis and transcription

APIs provide additional user management functionality

14-day trial period is short

24/7 support not available with all plans

When paid annually, Dialpad’s entry-level plan is less expensive than others in our rating. Yet, it’s packed with features, including live speech coaching, automated post-call summaries, and real-time call transcriptions. The three subscriptions (Standard, Pro, and Enterprise) offer unlimited calling to the U.S. and Canada, file sharing, and five-hour video meetings with 10 participants.

If your staff lives or works outside of the U.S., Dialpad Pro and Enterprise provide local number support in more than 70 countries and allow international text messaging. These plans also integrate with HubSpot, Microsoft Teams, Slack, and Salesforce.

Read more in our Dialpad review .

Designed for office, remote, and mobile employees

Unlimited number of users can be added

Offers secure global PBX services

Essentials plan limited to 20 users

No video conferencing capabilities on the base plan

No 24/7 technical support on the base plan

RingCentral provides three unified communications plans: Core, Advanced, and Ultra. All versions include unlimited calling to the U.S. and Canada, allotted toll-free minutes (if you opt for a free 1-800 number), allotted SMS, team messaging, and voicemail-to-text. However, you’ll need a mid- or upper-tier subscription for virtual fax, hot desking, automatic call recording, and adoption and business analytics.

There are hundreds of integrations available, depending on your plan. For instance, Advanced and Ultra plans connect to CRMs , like Salesforce and HubSpot. RingCentral provides an array of collaboration and meeting tools, making it perfect for remote and hybrid teams. It features Team Huddle, an always-on video and chat meeting room where co-workers can drop in for spontaneous conversations. The whiteboard, breakout rooms, and presentation modes mimic in-person activities.

Read more in our RingCentral review .

Base-level Express plan is very inexpensive

Compliant with various privacy standards including HIPAA

Many plans include unlimited international calling

24/7 support is limited to higher plan tiers

Basic plan doesn’t offer as many features as other companies

Solopreneurs and small teams with five or fewer phone users can sign up for 8x8 Express. The $15 per user monthly price tag doesn’t require a contract or annual billing. It’s also one of the most robust entry-level subscriptions, offering audio and video conferencing for up to 100 attendees, team messaging, and an auto-attendant.

Larger teams can mix and match X-Series plans for knowledge workers, supervisors, and contact center employees. For companies with international staff and clients, 8x8 has the edge over RingCentral. X2 offers unmetered calls to 14 countries, whereas X4, X6, X7, and X8 allow unlimited calls to 48 countries. Also, 8x8 has international phone numbers for branches outside of the U.S. or virtual numbers for U.S.-based organizations.

8x8 X-Series increases meeting capacity to 500 users, one of the highest limits on our Best VoIP Business Phone Systems of 2024 rating. Also, X2 and X4 allow users to livestream meetings via YouTube.

Read more in our 8x8 review .

GoTo Connect »

voip phone service for business

Connects with business productivity apps

International calling capabilities

Plans combine phone and virtual meeting features

Meetings are limited at Basic level

Self-service customer support for Basic plan

Like 8x8, GoTo Connect offers two subscriptions with unlimited calling to more than 50 countries, making it a good choice for businesses with overseas clients. However, GoTo Connect doesn’t offer international phone numbers. Instead, you can choose a local or toll-free number. Standard and Premium subscriptions come with 1,000 and 5,000 toll-free minutes, whereas Basic users pay $0.03 per minute.

GoTo Connect integrates with Zoho CRM , Microsoft Teams, Salesforce, and more. All plans include the instant response feature, allowing users to send an automatic text message to first-time callers when they’re unable to answer the phone.

Read more in our GoTo Connect review .

Includes unlimited calls, SMS, and team messaging

The mid-level plan integrates with CRM software

Provides 24/7 service and tech support

Visual voicemail and call recording only on highest plan

Toll-free numbers are an extra cost

The entry-level plan doesn’t work with desk phones

Vonage is a smart choice for remote or mobile-only users, as the starter plan has mobile and desktop apps. It also includes over 20 third-party integrations. Companies that need IP desk phone compatibility need the Premium or Advanced package. These versions add CRM integrations with HubSpot, SugarCRM, Salesforce, and Zoho CRM.

In addition, all subscriptions provide call continuity services that automatically route calls during a power outage or emergency. Vonage provides local direct inbound dialing (DID) numbers in more than 96 countries and supports U.S. and international locations.

Read more in our Vonage review .

Aircall »

voip phone service for business

One-click integrations with third-party software

Offers local, toll-free, and international numbers in over 100 countries

Call recording comes standard with all Aircall plans

Requires a minimum of three users

Base plan costs more than entry-level plans from other providers

No video conferencing available

Aircall is designed for call centers, as all subscriptions include flexible call distribution rules, email reporting, and conference calling. It requires a minimum of three users, so it’s not a great fit for solopreneurs. Although the entry-level Essentials plan costs more than other solutions on our Best VoIP Business Phone Systems of 2024 rating, it offers features typically locked behind mid- and upper-tier packages.

For instance, Aircall Essentials integrates with over 100 applications and provides application programming interface (API) access. Users can connect to HubSpot , Pipedrive, and Zendesk. However, you need the Professional or Custom package to connect to Salesforce .

Read more in our Aircall review .

Ooma »

voip phone service for business

24/7 customer support

Can be used with existing non-digital office phones

Entry-level plan includes features like digital fax

Toll free numbers cost extra

Video conferencing not available in basic plan

CRM integration is only available for highest tier plan

Ooma has three business plans – Essentials, Pro, and Pro Plus – and three enterprise Unified Communications as a Service (UCaaS) solutions – Standard, Enhanced, and Call Center.

Ooma supports analog devices in its basic plans, while other companies in our rating put desk phone compatibility in higher-tier plans only. Ooma’s analog device support includes overhead paging systems and fax machines. Ooma is also the only company in our ratings to offer unlimited calling to Puerto Rico.

All accounts with Ooma will include a toll-free number with 500 inbound calling minutes every month.

If you have a hybrid or remote team, your employees can access video conference tools, voicemail transcriptions, and call analytics with Ooma’s Pro plan. If you want Pro Plus, you get Salesforce integration and call queuing. All Enterprise plans come with white glove onboarding, but the highest Enterprise plan provides advanced features like:

  • Skills-based routing
  • Automatic call distributor
  • An interactive voice response system

Read more in our Ooma review .

Avaya »

voip phone service for business

Systems available for all business sizes

Wide range of features available

Free plan available with Avaya Spaces

Smaller businesses might not need advanced features

Only top plan has international calling

Avaya has four service plans: Essentials, Standard, Premium, and Ultimate. Avaya limits the base plan to 20 or fewer users. All subscriptions include document sharing, team messaging, voicemail transcription, toll-free minutes, and unlimited calling in the U.S. and Canada.

Avaya also provides business phone numbers in more than 100 countries on all plans except Essentials. Mid and upper-tier packages offer audio and video conferencing capabilities. Avaya has a large ecosystem of integrations apps, but the number and type vary by tier. Standard users can connect to Google Workspace, Slack, and Microsoft 365, whereas Premium offers CRM integrations .

Read more in our Avaya review .

How much do VoIP business phone systems cost?

The business phone systems in our rating can range from $15 to $100 per user per month. Lower-priced packages typically have limits on the number of users and offer fewer advanced features. The lower-priced plans are best for small businesses and solopreneurs.

With some VoIP services, it is possible to earn discounts for paying the annual free upfront, entering into a multi-year contract, or signing up more users. However, you may have additional fees for toll-free and international calls, premium support, hardware, and federal and state taxes and fees.

What Should I Look for in a VoIP Business Phone System?

A business VoIP phone system advertises a variety of features, including call recording, call forwarding, and video conferencing. Think about what your business needs to decide which basic and advanced features are important to you and ask yourself:

  • Do I have employees working remotely? 
  • Would I like the ability to forward calls to people’s home phones?
  • Am I interested in an auto-attendant that lets callers be routed to the correct person?
  • Would my business benefit from internal messaging tools?
  • Am I on the go a lot and would often utilize a voicemail-to-email feature that lets me see quickly what people are calling about?
  • Do I need a mobile app that would allow me to access phone service features from mobile devices?

Before making a decision, make sure the companies you’re considering offer other key telephone features you may desire, such as:

  • Call recording
  • Three-way calling
  • Video conferencing
  • Internet faxing
  • CRM integration

Finally, consider a provider's customer service options, including whether the company offers 24/7 support and help with IP phone installation and configuration. Many providers also offer rich resource centers with lots of tools, content, and advice related to all aspects of business.

How Do I Choose the Best VoIP Business Phone System for my Business?

Start by clearly defining your business phone needs, says Sam Sansome, principal and VP of Operations, Sales, and Marketing at Aligned Technologies . He suggests asking some key questions:

1. How else might a VoIP system help my business?

Today’s VoIP services do more than send and receive calls over the internet. They offer advanced call management features; all-in-one platforms for voice, messaging, and video; and even may use AI to automate tasks, coach employees, and track issues and opportunities.

So instead of just replacing your existing phone system with a similar one, explore how modern VoIP features can improve the customer experience and make your company more accessible and responsive. “This is an opportunity for people to have some meaningful impact on the productivity of their workforce,” says Sansome.

2. What office and CRM software do I use?

Some VoIP phone services integrate with the software and CRM applications used by your business. Integrations are “huge” for boosting productivity, so you’ll want a system that works with your applications, says Sansome. An integrated app, for example, may let you pull up a customer profile, click to make a call, log call details into the CRM program, and attach a call recording or transcript, all without entering data manually. Some VoIP services enable custom integrations via APIs and webhooks.

3. How do employees and customers want to communicate?

It’s important to choose a VoIP solution that accommodates the needs of both, says Sansome. Do employees want desk phones? Would they prefer to use smartphones and computer apps? Do they want to team message and video meet with coworkers?

Customers increasingly prefer text and instant messaging. “Are you going to make it easy for them to do business the way they want to do business with you or are you just going to provide them with a phone number,” asks Sansome.

4. What are my basic phone system requirements?

How many employees, departments, and office locations do you need to support? Do you require toll-free phone numbers or specific call management features? What are your technical and customer service expectations?

“The great thing about these cloud systems is they are, by nature, extremely scalable,” says Sansome. Typically, it’s easy to add users, upgrade to next-tier plans, or switch providers by porting numbers.

5. Is my infrastructure adequate?

All cloud-hosted VoIP phone services require a high-speed internet connection. To ensure call quality and reliability, Sansome recommends you have two separate connections, plus run software-defined wide area networking, or SD-WAN, software. SD-WAN acts as a traffic director. It monitors the two connections and routes calls to the one performing best.

You also may need to buy IP desk phones for an on-premises phone system. Some VoIP services can adapt the analog phones you currently own.

VoIP stands for voice over internet protocol. As the Federal Communications Commission explains, VoIP-based business phone systems route phone calls through your business's wired or Wi-Fi internet connection, instead of through traditional phone lines. While some users may experience a spotty connection, modern VoIP solutions generally offer pretty good call quality and reliability when a business has high-speed internet. You can usually make calls from VoIP phones or softphones to traditional phone lines and cell phones. Plus, you can forward calls to your landline or mobile phone if you’re away from the office.

It's possible to have on-premises servers for VoIP phone software, similar to a system called a PBX that handles traditional business landline calls. However, many VoIP systems are cloud-hosted, meaning that the VoIP provider's servers process your calls. That often makes it easier to connect to them from multiple locations, including through a cloud-based mobile app. This can be good for businesses with people who are frequently on the road or working from home.

VoIP phone systems often also include other services, such as video conferencing and internal company messaging. With cloud-based systems reliant on your phone company's servers and software, it can be important to pick a provider with the level of customer service that you want.

You don't necessarily need any hardware for a VoIP-based phone system, because many provide support for mobile phone and desktop apps to make and receive calls. If you prefer to use more traditional office devices, many VoIP companies offer desk phones and conference room phones that you can use with their services, often preconfigured to quickly connect to their networks. You may be able to use third-party phones as well. If you have existing desk phones, you may need an adaptor to connect them to the VoIP network, particularly if they're traditional landline devices rather than digital phones.

Many business VoIP providers offer plug-and-play desk phones that are designed to operate with the provider's network as soon as you receive them. Such companies also often offer smartphones and desktop apps that can connect to their networks when you download them from the provider or your phone's app marketplace. If you're setting up an entire office worth of phones or adjusting existing devices to work with your new VoIP provider, you may want to see if the company can provide assistance over the phone or in person in setting up your new equipment.

VoIP service can be handy for remote employees. Often, business VoIP service will let you use the same devices at home and at work with minimal configuration, so you can use your business phone number to receive and make calls wherever you are. In addition, you frequently can use mobile devices or software-based desktop tools to connect to your VoIP system from any smartphone or computer. Many VoIP services also come with messaging and videoconferencing tools.

Securing VoIP phones can be more challenging than traditional landline phones, according to the Department of Homeland Security , but modern VoIP systems generally use encryption to keep your calls safe from eavesdroppers. VoIP companies, like other online companies, also use encrypted communications when you connect to their websites to prevent someone from accessing your account to steal phone time or access your payment credentials like credit card numbers.

Many VoIP providers also advertise compliance with particular privacy and security standards, including the U.S. Health Insurance Portability and Accountability Act (HIPAA) standards for safeguarding healthcare information, and Europe's General Data Protection Regulation (GDPR). Many also undergo audits according to protocols like SOC 2 and SOC 3, designed to ensure that companies have adequate safeguards to prevent data breaches. If you're required by regulators or corporate policy to do business with companies with particular security certifications, you can shop around for VoIP providers that have the necessary credentials.

It's also important to use the same safety measures you would with other internet technologies, like picking secure passwords and making sure your phones, computers, and other devices have the latest security updates and security software installed. That can help keep your VoIP accounts secure and reduce the risk of eavesdropping or unauthorized use.

  • Best Business Phone Systems of 2024
  • Best Small Business Phone Systems of 2024
  • What Is VoIP?
  • How to Buy a Business Phone System
  • Nextiva vs. RingCentral Business Phone Systems
  • MagicJack vs. Ooma Business Phone Systems
  • Ooma vs. Vonage Business Phone Systems
  • Ringcentral vs. Zoom Business Phone Systems

Other Business Phone Systems

  • Google Voice
  • GoToConnect
  • Grasshopper
  • Ooma Office
  • RingCentral

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The best VoIP services for small businesses for 2022

Lucas Coll

Communication is an essential part of doing business online, from the simplest calls and text messages to large-scale video conferences involving dozens or even hundreds of people. Unfortunately, most of the free communication apps most of us use every day aren’t really built for anything other than simple messaging and therefore aren’t up to meeting the demands of modern companies.

RingCentral

Ooma office, intermedia unite.

  • 8×8 X Series

Microsoft Teams Phone with Calling Plan

That’s why any small business looking to streamline its operations in the digital age should invest in a more comprehensive Voice over Internet Protocol (better known as a VoIP) service. But if you don’t even know where to start with this, don’t fret. We’ve got everything you need to know about the best VoIP services for small businesses to set you and your burgeoning enterprise sailing in the right direction.

  • Cloud or Integrated Phone: Both
  • Clients Supported: Mac, Windows, iOS, Android
  • Cost: From $20/month per user
  • Users: 20 on Essentials tier, unlimited for higher tiers
  • Third-party integrations: Yes
  • Free trial: Yes, plus free video messaging plan

RingCentral has stood at the top of our list of the best VoIP services for years now for a laundry list of reasons. It’s easy to set up and use, it offers competitive pricing and very flexible packages that you can tailor to your specific needs, and — perhaps most importantly — its VoIP services are fast and reliable.

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RingCentral’s core VoIP product is its MVP (or messaging, video, and phone) plans, of which there are four. The Essentials plan includes calls, SMS messaging, voicemail (and voicemail-to-text), team messaging, and document sharing, Upgraded tiers add more features such as audio and video conferencing, integrations with third-party workflow and e-commerce apps, advanced call handling functions, call analytics, and more. Which plan you choose depends entirely on the size and needs of your business.

The RingCentral pricing model is very reasonable and it’s easy to tailor your package to your specific requirements. Pricing ranges from $20 to $70 per user per month, with the price decreasing as your number of users increases (you also save more by paying annually instead of monthly). If you want to give it a spin, there’s a free trial available as well as a totally free RingCentral Video plan that offers basic video calling. That’s a great way to acquaint yourself with the service before committing to a plan.

  • Users: Unlimited
  • Third-party integrations: Yes, with Enterprise plans
  • Free trial: No

Ooma is another one of the best VoIP services for small businesses thanks to its flexibility and scaled service options. In fact, you don’t even need a monthly plan to use Ooma Office — you can start with just one of its VoIP phones and use it to make calls with your existing internet service. Of course, if you want a more comprehensive VoIP package, then Ooma offers that, too (along with plenty of extras).

There are two VoIP services for small businesses: Ooma Office and Ooma Office Pro. Both offer the standard internet-connected phone and messaging services, with the Office Pro plan adding some additional features like video conferencing, dedicated desktop software, call recording, and voicemail transcription, among others. Plans start at $20 per user per month for the Ooma Office plan or $5 more for the Office Pro tier

There are Enterprise plans available as well, which include extras like third-party app integrations. These are generally designed for larger companies and high-volume call environments such as call centers, but one of the great things about Ooma is its flexibility — if there are features you want in the higher tiers, you can get a custom quote from Ooma. There’s no free trial, unfortunately, but you do get a free consultation to help you decide if Ooma is right for your small business.

  • Cost: From $28/month per user
  • Users: Up to 200

With one of the largest sets of features, Intermedia Unite is easily one of the best VoIP for small businesses that are looking for a truly professional-grade setup. Intermedia Unite offers both integrated VoIP handset phones as well as desktop and mobile apps for cloud use, giving you a full suite of communication, project coordination, and customer service functions.

Like Ooma, Intermedia offers two VoIP plans under its Unite umbrella. The Unite Pro tier provides all the essentials for small businesses: Calling, texting, call recording, voicemail transcription, team messaging, cloud file backup and sharing, audio and video conferences (including transcriptions and unlimited recordings), to name just a handful of features. The Unite Enterprise adds a few extras like an exchange mailbox and integration with e-commerce apps such as Salesforce.

One great thing about Intermedia Unite is that, while it’s a little more expensive than other VoIP services, you get more for your money — even the Unite Pro plan includes extended third-party software integrations and advanced analytics, which are typically premium upgrades from other companies. Baseline pricing starts at $28 per user per month, but for the best quote, you’ll have to contact Intermedia directly to get the best package tailored to your small business.

8×8 X Series

  • Cost: From $15/month per user
  • Users: Up to 10 on Express tier, unlimited on higher tiers
  • Third-party integrations: Yes (some only available with upgraded plans)
  • Free trial: Yes, for Express plan

Another one of the best VoIP services for small businesses is 8×8, which offers perhaps the widest range of packages in its X Series service plans. The basics 8×8 Express package is purpose-made for small business communications. It offers all the essentials for up to 10 users, including call handling, voice and video messaging, voicemail, and an auto-attendant, and it does it all seamlessly in one app (although it works with many physical VoIP phones as well).

Above that, there are five X Series packages — X2, X4, X6, X8, and X10 — which add advanced functions like video conferences, integration with popular third-party software like Microsoft 365 and Slack, advanced call monitoring, call and speech analytics, and more. With six packages to choose from, 8×8 has a lot to offer, although most small to mid-sized companies will be served best by the Express, X2, and X4 plans. The X2 tier also unlocks unlimited international calling to 14 countries, while the X4 plan offers unlimited voice calls to 48 countries.

This is one of the cheaper VoIP services for small businesses, too, starting at $15 per user per month for the Express tier. The 8×8 X2 plan is arguably the best bet for small businesses, as it unlocks some nice advanced features and third-party app integrations for only $24 per user per month.

  • Cloud or Integrated Phone: Cloud
  • Cost: From $15/month per user (in addition to base Microsoft 365 subscription)
  • Users: 300; 5 devices per user
  • Free trial: Yes

Microsoft Office is a trademark everybody recognizes, although the company recently rebranded it to Microsoft 365 . Despite the name change, it’s still the same great enterprise software suite we all know, and it’s kept up to date with the latest in cloud software technology. Many are also familiar with the newer Microsoft Teams service, and maybe you already use this yourself. That has been increasingly integrated into the 365 app ecosystem, and now you can get a dedicated VoIP service in the Microsoft Teams Phone with Calling Plan (formerly Microsoft 365 Business Voice) as an optional add-on to your Microsoft 365 subscription.

This is a good option for small businesses that already use or are planning to use Microsoft 365, and it precludes you from having to seek out a separate VoIP provider that you can integrate with 365 apps. Although most of the best VoIP services for small businesses can work with Microsoft 365, Microsoft Teams, and other third-party software, that functionality is typically locked behind upgraded tiers. The Microsoft Teams Phone with Calling Plan could be a more economical alternative depending on what your needs are.

Note that, like Microsoft Teams, the Phone with Calling Plan is entirely cloud-based. It works on Windows, MacOS, Android , and iOS, so you can install and use it on your computers and mobile devices (and you’re not forced into using Windows to do it, either). It offers streamlined audio and video calls, conferences for up to 300 people, and team messaging and file sharing, along with advanced features like call transfer, auto attendants, and call queues. Each user gets 3,000 minutes per month in the U.S. and Canada. It’s a little more limited than full-service VoIP packages, but it’s a cheaper alternative for those looking for a simpler software-based solution. The Microsoft Teams Phone with Calling Plan costs $15 per user per month on top of your Microsoft 365 subscription.

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Lucas Coll

If you've got limited physical hard drive space or you simply want to keep your files safely backed up elsewhere, cloud storage is a huge help. When it comes to small business, such data and files is even more valuable. After all, it's bad enough if you lose personal photos or information, but losing vital data in your business could cost you a lot of time and money, as well as potentially your reputation.

We've checked out the best cloud storage services for your small business, looking at what's best depending on the size of your company, as well as any potential requirements you might have for how your data is accessed such as end-to-end encryption or two-factor authentication. We've also looked at some cloud services which offer free storage for a limited time, or up to a certain amount of space. Products like Apple's iCloud service, OneDrive, and Google Drive often provide some free cloud storage to get you started with their services.

Landline phone services are slowly but surely going the way of the dinosaur, with more individuals relying solely on their mobile devices for making calls. Businesses, however, have continued to rely on traditional landlines for professional use, but that’s also changing now thanks to internet-based VoIP services from providers like RingCentral, one of the most popular and highest-rated names in the business .

VoIP, or “voice over internet protocol,” simply uses the internet rather than landlines or cell networks to provide voice services. It makes perfect sense considering the internet is just a method for transmitting data quickly across large distances – after all, the internet originally used our telephone lines to do just that.

You wouldn't leave your shop or office door unlocked, and neither should you leave your business PC or Mac unsecured against anti-virus threats and other problems. Norton and McAfee offer extensive options for small business owners, and it's important you pick the right software package or subscription for your company's needs. Both companies have made our short list of the best antivirus solutions for small businesses.

A competent antivirus solution is the first line of defense against potential hacks or virus attacks, so you need it to work effectively for you.

Small Business VoIP with Advanced Features

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Why do small businesses need a VoIP phone system?

Business VoIP systems offer high-definition voice calling, video and audio conferencing, team messaging, unlimited extensions, cloud PBX with auto-attendant, and other features and functionality your organization needs, all in a single platform. It integrates with your mission-critical productivity business apps to further empower your business to keep up with large enterprises.

With the ability to place calls over the internet comes huge cost savings. It uses your existing internet connection instead of the regular telephone lines so you don't have to pay for fees imposed by the phone company. This makes long-distance and international calls much cheaper since you're not utilizing thousands of miles worth of copper wire as with traditional telephony.

Traditional landlines

  • Spend thousands of dollars for on-site hardware paid up-front
  • Spend thousands more for complicated implementations
  • Expect contracts with early termination fees
  • Sky-high fees for service and hardware upgrades
  • Additional fees for premium technical support
  • Specially trained IT technicians needed for maintenance
  • Implementation of service change requests often take long

VoIP systems

  • On-site hardware not required
  • No charge for fast implementations
  • You're not tied to monthly contracts
  • Upgrades implemented for free
  • Free customer support all day, all night
  • Self-manage the system using your smart device
  • Add or repurpose lines anytime

Why customers choose RingCentral

Created for business.

RingCentral offers more than unlimited calling and conferencing, toll-free numbers, and customizable caller IDs. We also provide access to other functionality like texting, faxing, and online meetings--no need to switch systems!

Complete mobility

Use your business number to text, call, and fax from any mobile device. For incoming calls, the call-routing process you've set up for your office comes into play.

Easy setup and usage

It only takes a day or less to get your entire office up and running. With full control of your online account, you can customize your phone system and respond easily to the ever-changing business climate.

High-level security and reliability

RingCentral eases any worries you may have about security with its highly encrypted networks and different levels of authentication. We make sure communication remains secure over the entire transmission journey.

Unrivaled customer support

Let RingCentral show you customer support that is second to none. We are available 24/7, which means you have access to technical support and consultation services any time of day or night.

Best value for money

Get a single, all-inclusive bill with no hidden costs. RingCentral provides your business with a powerful cloud communications system for one affordable price. No additional fees for premium features.

RingCentral Business Communications plans for your small business

How companies can benefit from small business voip service.

Business VoIP systems are clearly becoming the go-to communications solution for smaller companies.

Choosing the best VoIP for small business can go a long way towards making your enterprise more competitive in an economy where every company, big or small, needs every edge it can get. RingCentral uses the latest in cloud technology to provide subscribers with a powerful phone solution that not only addresses your office communication needs, but also gives you advantages over your competition.

What used to be an alternative to expensive on-premise phone systems is now the go-to communications suite of organizations of all sizes. It doesn’t matter if they’re running a fledgling company with a handful of employees or an established corporate enterprise with its own call center; entrepreneurs are starting to recognize that solutions such as RingCentral business phone service are the better choice for the modern workplace.

The advantages of VoIP for small businesses

But what makes this business phone system better than the tried and tested on-premise systems? What exactly made company owners abandon their traditional telephony solutions in favor of this new way of managing internal and external communications?

Here are some reasons, to name a few:

Affordability – VoIP systems became attractive to small businesses because of the promise of low costs. It takes advantage of the internet to significantly reduce call costs. Long-distance rates, in particular, are lower compared to traditional long-distance phone calls. In addition to this, its PBX component is also hosted over the internet, thus effectively reducing expensive hardware requirements like bulky servers or physical PBX boxes.

Mobility – A small business VoIP system like RingCentral allows users to communicate even outside of the office. Users can enjoy calling features like advanced call forwarding to route calls to several numbers simultaneously, use virtual extensions from any PC by downloading the free softphone, and take calls anywhere through downloading free calling apps for mobile phones and devices.

Scalability – A good IP phone system for small business grows as an organization grows. RingCentral, for example, easily adjusts to any office communication needs. Adding more employees? Simply add virtual extensions. No need for cables and wiring. Need to open a small office in another state? This small business VoIP service can connect multiple offices under one phone; there’s no need for a different business VoIP provider in each location.

Ease of use – With a traditional on-premise system, company owners would need dedicated manpower to manage and maintain. This isn’t a problem with VoIP phone service for business, since it makes it so that communications can be managed via an easy-to-use web interface that is accessible through any internet-enabled device like a PC or a tablet. Once logged in, entrepreneurs already have full command of the system, giving their existing phones features they never had before. Operating hours can even be set based on whether or not personnel are available to take calls at any given time. Also, to maximize the use of the service, providers such as RingCentral offer physical plug-and-play VoIP phones for small businesses, which are available for lease or for sale. These phones are similar to regular landlines, except they are designed for VoIP calls.

Affordability, mobility, scalability, and ease of use are just some of the benefits one can get by subscribing to the best small business VoIP solution from RingCentral.

Achieve greater flexibility with business VoIP Solutions from RingCentral

These IP phone systems for small business give companies flexible solutions that adjust to varying communications and collaboration needs.

What sets a VoIP phone system for small business apart from other office phone solutions is its ability to stretch itself according to the needs of a business. Whether the company is expanding due to growth or contracting due to streamlining, this modern internet-hosted solution is able to easily adjust based on the demands of the situation.

With traditional on-premise systems, business owners are likely stuck with what’s already in place. Adding new phone extensions would require the installation of new cables, and opening a new branch or office means there will be a need for new telephone numbers and a separate communications system. This is not to mention that over time, these offices will be stuck with phone equipment with depreciated value, like PBX boxes and desk phones.

Small business VoIP phone systems that adjust to a company’s needs

This is why a lot of companies realized that taking the cloud route for business communications is the way to go. With this kind of service, businesses will be able to gain these advantages:

  • Virtual phone lines  – Instead of PSTN, RingCentral offers the ability to use Voice over Internet Protocol. This allows companies to make calls over the internet. RingCentral gives each subscriber a telephone number (local or toll-free) that can also be used to call virtual phone numbers as well as traditional phone lines. Adding new numbers is also a breeze with an existing account.
  • Virtual Extensions  – Easily add or delete extensions for employees and departments through an easy-to-use interface. No new hardware and cable setup needed. With RingCentral VoIP for business, admins can simply add extensions for new hires, or delete them as needed. Also, while you can use VoIP phones for your extension line, physical business phones are not a requirement. You can connect your virtual extension to a computer or mobile device through the RingCental App.
  • Cloud PBX  – Advanced business phone features that are normally found on expensive traditional systems like auto-attendant, call forwarding, voicemail and more are also available in this type of system. However, unlike on-premise systems, this VoIP phone system for business is hosted on remote data centers that feature multiple primary and backup servers. With the system being accessed over the web, it becomes accessible in any location where an internet connection is available. As a result, employees can be connected no matter where they are under one communications system.
  • No Contracts  – RingCentral does not require subscribers to commit to any contracts. Users are allowed to test the service for a time to find out if it’s a great fit. No commitments necessary.

Sign up for a RingCentral small business VoIP solution now or read more about  small business phone service . 

IMAGES

  1. 10 Best Office VoIP Phone Systems for Small Business in 2021

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  2. 5 Advantages of Getting a Cloud-Based VoIP Phone System for Your Small

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  3. Small Business VoIP Phone System Provider

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  4. How a VoIP Phone System Can Help Your Business Better Adapt to Change

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  5. 10+ Best VoIP Business Phone Answering Service For 2024

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  6. Best VoIP phones of 2021: IP handsets for the small business and home

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