DHCP not giving out ip addresses

I am running 2012 r2 DC with DHCP on it.  I have the server which I'm replicating to  with a lease duration of 5 days. On Mondays they should receive new ip addresses. I have 5 or 6 computers that will not get ip addresses until I reboot the dhcp\DC servers. I started having the problem when I changed scopes. I had a 192.168.10.0 scope but it was limited because I had static address blocks in the 10 network. I removed the 10 network from DHCP so that it would be solely used for static addresses and created a new scope of  the 192.168.10.20 scope. It has been working for the most part. But for 6 to 8 people weekly the servers do not give them an ip address until the DCs are rebooted. I'm not sure what is happening.

In the Event viewer I do see, "IP address range of scope EndUserComputers is out of IP addresses." However when I check the leases, I have at least 100 available so I'm not sure where this message is coming from.

User: Justin Kreps

Follow the Right Path to a Smart Factory

Author fadhili baraka

How many computers do you have in  a your network? What's the subnet?

I recommend creating a super scope (more than one subnet)

https:/ Opens a new window / technet.microsoft.com/ en-us/ library/ dd759168(v=ws.11).aspx

Author Fabian Alvarez

Brand Representative for SoftwareKeep

If the DHCP server says that doesn't have IP addresses to give, try to reduce the lease time but remember that doing that, can increase the traffic in your network

Author Justin Kreps

The strange thing is that it is limited to one of the DC's that is having the problem. When I'm in the process of rebooting the second DC then an ip address is given out from my  1st DC but I don't see any difference between the two and plenty of ip addresses that are not in use\on a lease.  I also see that a number of the machines are using the DC that seems to have the problem giving more ip addresses out. Also when I go through the list it seems that they are replicating the leases so I'm not sure what is causing the issue.

Author Mike Barrett

justinkreps wrote: I am running 2012 r2 DC with DHCP on it.  I have the server which I'm replicating to  with a lease duration of 5 days. On Mondays they should receive new ip addresses. I have 5 or 6 computers that will not get ip addresses until I reboot the dhcp\DC servers. I started having the problem when I changed scopes. I had a 192.168.10.0 scope but it was limited because I had static address blocks in the 10 network. I removed the 10 network from DHCP so that it would be solely used for static addresses and created a new scope of  the 192.168.10.20 scope. It has been working for the most part. But for 6 to 8 people weekly the servers do not give them an ip address until the DCs are rebooted. I'm not sure what is happening. In the Event viewer I do see, "IP address range of scope EndUserComputers is out of IP addresses." However when I check the leases, I have at least 100 available so I'm not sure where this message is coming from.

Those 6-8 people - is this the same 6-8 people that always fail?  And are they on a different switch or utilizing a network route that is different from the rest of the users?

I did this and it seems to have corrected the issue.  I had a couple computers still having issues after reboot this morning. I then followed the directions and created a super scope. It seems to be working properly now. I followed the super scope recommendation.

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DHCP troubleshooting guidance

  • 2 contributors

Try our Virtual Agent - It can help you quickly identify and fix common DHCP issues.

Devices must be assigned an IP address to be able to operate in a network. You can assign an IP address manually or automatically. The automatic assignment is handled by the Dynamic Host Configuration Protocol (DHCP) service (Microsoft or third-party server).

DHCP is a standard protocol that's defined by RFC 1541 (which is superseded by RFC 2131). DHCP enables a server to dynamically distribute IP addressing and configuration information to clients. Usually, the DHCP server provides at least the following basic information to the client:

  • Subnet mask
  • Default gateway
  • Other information, such as Domain Name Service (DNS) server addresses and Windows Internet Name Service (WINS) server addresses. The system administrator configures the DHCP server by using the options that are parsed out to the client.

For more information, see DHCP Basics .

Troubleshoot DHCP servers

For DHCP servers, check the following devices and settings:

  • The DHCP server service is started and running. To check this setting, run the net start command, and look for DHCP Server .
  • The DHCP server is authorized. See Windows DHCP Server Authorization in Domain Joined Scenario .
  • Verify that IP address leases are available in the DHCP server scope for the subnet that the DHCP client is on. To do this, see the statistic for the appropriate scope in the DHCP server management console.
  • Check whether any BAD_ADDRESS listings can be found in the Address Leases section.
  • Check whether any devices on the network have static IP addresses that have not been excluded from the DHCP scope.
  • Verify that the IP address to which DHCP server is bound is within the subnet of the scopes from which IP addresses must be leased out. This is in case no relay agent is available. To do this, run the Get-DhcpServerv4Binding or Get-DhcpServerv6Binding cmdlet.
  • Verify that only the DHCP server is listening on UDP port 67 and 68. No other process or other services (such as WDS or PXE) should occupy these ports. To do this, run the netstat -anb command.
  • If you are dealing with an IPsec-deployed environment, verify that the DHCP server IPsec exemption is added.
  • Verify that the relay agent IP address can be pinged from the DHCP server.
  • Enumerate and check configured DHCP policies and filters.

Troubleshoot DHCP clients

For DHCP clients, check the following devices and settings:

  • Cables are connected and working.
  • MAC filtering is enabled on the switches to which the client is connected.
  • The network adapter is enabled.
  • The correct network adapter driver is installed and updated.
  • The DHCP Client service is started and running. To check this, run the net start command, and look for DHCP Client.
  • There is no firewall blocking ports 67 and 68 UDP on the client computer.

Data collection

Before contacting Microsoft support, you can gather information about your issue.

Prerequisites

  • TSS must be run by accounts with administrator privileges on the local system, and EULA must be accepted (once EULA is accepted, TSS won't prompt again).
  • We recommend the local machine RemoteSigned PowerShell execution policy.

If the current PowerShell execution policy doesn't allow running TSS, take the following actions:

  • Set the RemoteSigned execution policy for the process level by running the cmdlet PS C:\> Set-ExecutionPolicy -scope Process -ExecutionPolicy RemoteSigned .
  • To verify if the change takes effect, run the cmdlet PS C:\> Get-ExecutionPolicy -List .
  • Because the process level permissions only apply to the current PowerShell session, once the given PowerShell window in which TSS runs is closed, the assigned permission for the process level will also go back to the previously configured state.

Gather key information before contacting Microsoft support

Download TSS on all nodes and unzip it in the C:\tss folder.

Open the C:\tss folder from an elevated PowerShell command prompt.

Start the traces on the client and the server by using the following cmdlets:

Accept the EULA if the traces are run for the first time on the server or the client.

Allow recording (PSR or video).

Reproduce the issue before entering Y .

If you collect logs on both the client and the server, wait for this message on both nodes before reproducing the issue.

Enter Y to finish the log collection after the issue is reproduced.

The traces will be stored in a zip file in the C:\MS_DATA folder, which can be uploaded to the workspace for analysis.

  • Troubleshooting guide for DHCP
  • Use automatic TCP/IP addressing without a DHCP server

Check the System and DHCP Server service event logs ( Applications and Services Logs > Microsoft > Windows > DHCP-Server ) for reported issues that are related to the observed problem.

Depending on the kind of issue, an event is logged to one of the following event channels:

  • DHCP Server Operational Events
  • DHCP Server Administrative Events
  • DHCP Server System Events
  • DHCP Server Filter Notification Events
  • DHCP Server Audit Events

DHCP Server log

The DHCP Server service debug logs provide more information about the IP address lease assignment and the DNS dynamic updates that are done by the DHCP server. By default, these logs are located in %windir%\System32\Dhcp .

For more information, see Analyze DHCP Server Log Files .

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COMMENTS

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    There is a bug in the Packet Tracer DHCP pool configuration: you need to exclude the IP address assigned to the respective interface (starting IP address range should start at the next higher address), otherwise Packet Tracer assigns that address to a client...

  2. [SOLVED] DHCP not giving out ip addresses

    DHCP not giving out ip addresses. Posted by justinkreps on Sep 11th, 2017 at 8:10 AM. Solved. DHCP & IPAM General Networking Windows Server. I am running 2012 r2 DC with DHCP on it. I have the server which I'm replicating to with a lease duration of 5 days. On Mondays they should receive new ip addresses.

  3. Troubleshooting a DHCP Server Failure

    Error 1. No address assigned. The first DHCP error is no assigned IP address. The most common reasons for this error include DHCP server failure, no available addresses and network failure. To start diagnosis, verify the following items: the DHCP server is functional; the DHCP server hasn't run out of addresses; and; there isn't a network failure.

  4. Solved: DHCP not giving out addresses

    If so then go ahead and reconfigure the DHCP configuration on the router by removing the existing configuration. Then verify if the user pc's are able to get the DHCP addresses dynamically or not along with the DNS server ip address information in their TCP/IP properties window.

  5. Guidance for troubleshooting DHCP

    07/20/2023. 2 contributors. Feedback. In this article. Troubleshoot DHCP servers. Troubleshoot DHCP clients. Data collection. Reference. Try our Virtual Agent - It can help you quickly identify and fix common DHCP issues. Devices must be assigned an IP address to be able to operate in a network.