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This Pricing Plan is subject to our standard Business Terms (PDF) .

Terms and conditions

  • Maximum speed reduced to 1.2Mbps after full speed data allowance is exceeded.
  • The amount of your full speed data allowance varies depending on which plan you have selected.
  • Endless calls & TXTs are for standard person-to-person calls and TXTs to standard NZ and Australian numbers. Excludes special and premium numbers (i.e. short codes). Mobile use only.
  • Up to 3 companions can be added per full…(i.e. if Primary plan is a $56.52 (ex. GST) Medium plan, all Companions must be on a Medium Companion plan).
  • If you sign up to this plan, any existing discounts you may have on your mobile account, will be removed.
  • Any non-standard calls will be charged per minute, rounded up to the closest full minute, unless otherwise stated by the service provider.
  • Consumer terms , Mobile terms , and Pay Monthly Mobile Term s apply.

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Add up to three people to your $56.52 (ex. GST) or $69.56 (ex. GST)

Endless Business mobile plan and each Companion will get the same plan for $30.43 (ex. GST) each per month with a Medium Primary plan or $34.78 ​(ex. GST) each per month with a One Plan™ Primary plan.

  • No more sharing. Everyone gets their own endless data plus endless calls and TXTs to standard NZ and Aus numbers.
  • Hotspot included at no extra cost.
  • Managing costs is easy with one bill.

Companion Plans: Buy one $56.52 (ex. GST) Medium Endless Business Mobile Plan and add up to 3 Companion plans for $30.43 (ex. GST) each per month or buy one $69.56 (ex. GST) One Plan™ and add up to 3 Companion plans for $34.78 ​(ex. GST) each per month. Companions must be on the same billing account and plan type as the Primary Plan (e.g. all Medium plans). The Primary Plan account holder is liable for all charges including the cost of each plan. Companion plans are not available through the Online store. Speeds reduced to a maximum of 1.2Mbps after Max Speed Data allowance exceeded. Unlimited voice calls & TXTs to standard NZ & Aus numbers (e.g. no short codes or MMS/PXT). Mobile use only.

Fair use , Mobile terms and Pay Monthly terms apply.

Endless Team mobile plans

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This Pricing Plan is subject to our standard Business Terms .

  • International Favourites TALKnTXT Add-On (terms and conditions apply).
  • Asia TALKnTXT Add-On (terms and conditions apply).
  • International TXT Add-On (terms and conditions apply).

Important things to know

  • Mobile terms apply.

Frequently asked questions

Can i add add-ons to business plans, what is max speed data, how will i know when i have exceeded my max speed data allowance, what should i do if i keep on exceeding my max speed data allowance, can i enjoy 5g on your endless team plan, unlock your awesome.

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Vodafone international roaming FAQ

Nick Baker, Broadband and TV expert

Vodafone's roaming policy depends on which plan you sign up for, as each has varying levels of roaming included, if any.

If your Vodafone Pay monthly plan started before 11 August 2021, then you'll likely still have EU roaming included in your monthly price without having to add any extras. However, if you joined Vodafone, upgraded, or changed your plan on or after 11 August 2021, there will likely be a daily charge for using your phone in Vodafone's European roaming zones.

However, if you have an Xtra 3 plan or one of the selected Unlimited Max Xtra 3 plans, you'll have either EU roaming or worldwide roaming included.

Vodafone daily roaming charges

Vodafone roaming charges for pay-monthly customers.

Zone A (Republic of Ireland, Isle of Man, Iceland, and Norway) – Included at no extra cost

Zone B (49 European destinations) - £2 per day

Zone C (32 worldwide destinations) - £6 per day

Zone D (73 worldwide destinations) - £6 per day

Limited data Xtra 3 plan

Zone B (49 European destinations) - Included at no extra cost

Unlimited Max Xtra 3 plan

Zone C (32 worldwide destinations) - Included at no extra cost

What locations are included in Vodafone’s roaming zones?

The roaming destinations for the different zones are as follows:

Which locations are included in Zone A?

Isle of Man

Republic of Ireland

Which locations are included in Zone B?

Aland Islands

Balearic Islands

Canary Islands

Cyprus except Northern Cyprus

Czech Republic

Faroe Islands

France (incl. Corsica)

French Guiana

Liechtenstein

Netherlands

St. Barthelemy

Switzerland

Vatican City

Which locations are included in Zone C?

Antigua and Barbuda

Bosnia and Herzegovina

British Virgin Islands

Cayman Islands

New Zealand

Sint Eustatius

Sint Maarten

South Africa

St. Kitts and Nevis

St. Vincent

Trinidad and Tobago

Turkey and North Cyprus

Turks and Caicos

United States of America

Compare Vodafone SIM only deals

Browse our latest SIM only prices, contracts and extras from Vodafone.

Which locations are included in Zone D?

Afghanistan

Congo, Democratic Republic of

Dominican Republic

El Salvador

Papua New Guinea

Philippines

Puerto Rico

Saudi Arabia

South Korea

South Sudan

United Arab Emirates

US Virgin Islands

Vodafone 5G roaming

Vodafone offers 5G roaming in 193 locations across Europe, which it claims is more than any other UK network.

What's Vodafone's fair usage policy?

Handily, Vodafone doesn't impose any data caps on roaming. So, you'll be able to use your full monthly allowance while you're in any of the countries listed above for no extra cost.

However, roaming with Vodafone is only free for the first 30 consecutive days of use. Once you exceed that, your roaming privileges will be suspended and you'll have to pay extra to use your monthly allowances.

Can I use tethering while roaming with Vodafone?

Yes, you can tether your mobile phone to other devices while roaming. You can turn on your phone's personal hotspot and connect devices to your phone just like you would any Wi-Fi router.

Read more about roaming...

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vodafone business plan roaming

When travelling abroad we want you to savour, capture and share every fantastic experience without worrying about hidden costs or searching for WiFi. Say goodbye to telcos that overcharge you to travel, and hello to Vodafone – the first telco in Australia to offer $5 Roaming. With $5 Roaming, you can use your eligible phone, tablet or mobile broadband plan for $5 extra per day in over 100 countries. These countries may vary, so check our international roaming list below before you travel. T&C apply.

How $5 Roaming works

$5 extra a day

You’ll only be charged $5 extra a day in addition to your plan fees when you use your included data, make or receive a call or send an SMS.

Use your plan overseas

Use your plan’s included data, calls and texts in over 100 countries. Excludes data capped at speeds of up to 1.5Mbps, 2Mbps, 10Mbps and 25Mbps. If you go over your included data limit, we’ll automatically add 1GB for $5.

Easy activation

$5 Roaming should be activated already for you. Just switch on your phone in an eligible country. You can check and manage roaming through My Vodafone .

Plans with $5 Roaming

Sign up to an eligible plan with a phone, tablet or modem, or an eligible SIM Only plan and you can roam for only $5 extra per day in over 100 countries.

If you're on a Vodafone Infinite, Plus Plan or Vodafone Infinite Data Plan, you can use your included data with $5 Roaming, along with your call and text inclusions. Excludes data capped at speeds of up to 1.5Mbps, 2Mbps, 10Mbps and 25Mbps. Once you’ve used your included data, you’ll be charged $5/GB.

If you're on an Ultra+ Plan, you can use unlimited mobile data on your phone. If you use more than 30GB Hotspot data, you'll be charged $5 for each extra 1GB of Hotspot data. 

You can access $5 Roaming for a maximum of 90 days per calendar year. T&C apply.

Travelling with a prepaid plan? Check out our Prepaid Roaming Add-ons .

Frequently asked questions

International roaming is the ability to connect your device to a network outside of Australia. Whether you use $5 Roaming, Roaming Add-ons, or Pay-As-You-Go rates, you'll typically be able to use data, send/receive calls and texts, or access other mobile services while overseas.

With Vodafone’s $5 Roaming, you can use included data, calls and text in over 100 countries for $5 extra a day. Excludes data capped at speeds up to 1.5, 2, 10 or 25 Mbps. Countries may vary. T&C apply. If you’re heading to a country where $5 Roaming is unavailable, you can access our Pay As You Go roaming rates.

$5 Roaming should be activated already for you. You can check by logging into My Vodafone under account settings.

$5 Roaming is available on our Vodafone Infinite Data Plans.

If you signed up to a Red or SIM Only Modem plan after 2 July 2020, you won’t be able to access $5 Roaming.

If you signed up to a Mobile Broadband plan after 12 April 2017, $5 Roaming will be available and already switched on for you.

If you signed up to an eligible Mobile Broadband plan between 31 August 2016 and 12 April 2017, you’ll need to activate $5 Roaming through My Vodafone .

If you signed up to a Tablet or Data Plan, $5 Roaming is available and already switched on for you.

Yes. If you’re on an eligible phone, tablet or mobile broadband plan, you can use your included data, calls and texts on selected flights with participating international airlines for $5 extra a day – similar to how you can access $5 Roaming in over 100 countries. For more information, check out In-Flight Roaming support page .

Here are the participating airlines.

You can contact our team while you’re away by calling +61 426 320 000 .

If you’re having trouble using your service while you’re overseas, try our international roaming troubleshooting guide .

With $5 Roaming, you’ll be charged the $5 fee only on days you make or receive a call, send a text or use your included data overseas. The $5 fee will appear on your bill to be paid at the end of the billing period. If you go over data allowance, Additional Data will be charged at $5/GB ($0.005/MB).

With Pay As You Go roaming, you’ll be charged when you make or receive calls, send an SMS or use data overseas. There’s no charge to receive an SMS. For more information, check out our rates support page .

You can deactivate international roaming through My Vodafone .

If you visit a country where $5 Roaming isn’t available or if your plan isn’t eligible for $5 Roaming, you can still use your service overseas on our Pay As You Go roaming rates.

You can use $5 Roaming for up to 90 days per calendar year.

Voice over LTE (VoLTE) is a feature that allows you to make calls within Australia using our 4G network. If you're on international roaming in the USA, you may be able to use VoLTE through some of their networks.

Using VoLTE when you're on international roaming may give you a better call quality with a faster call connection. You can also browse the internet or use apps at the same time.

You’ll need a compatible device with VoLTE enabled and be on an eligible plan. Find out more on our VoLTE support page .

Support for roaming

$5 Roaming Countries and eligible partner airlines are subject to change, see current list and full details here . Available to eligible customers, see terms for details specific to your plan. $5 Daily Charge is in addition to minimum monthly spend and allows use of your plan inclusions in Eligible Countries for $5 per day. $5 Roaming is also available in-flight on eligible partner airlines. Only your included data allowance can be accessed while $5 Roaming. Data capped at speeds up to 1.5, 2, 10 or 25Mbps is not accessible while $5 Roaming. Once your included data is exhausted, additional data will be automatically added at a charge of $5/GB ($0.005/MB) (“Additional Roaming Data”). Additional Roaming Data expires at the end of your next billing period, is shareable (excludes plans with unlimited data which do not share data) and can only be used while in $5 Roaming countries. Max 90 days of use in any calendar year. Opt-out at any time, visit My Vodafone or call 1555. All roaming services are subject to network availability.

Pay As You Go roaming rates for Postpaid All International Roaming rates are subject to change – check the rates for the countries you are visiting above before leaving for most current pricing. You will be charged for making or receiving calls; calls are charged per 30 seconds with a $1 minimum charge. For full International Roaming rates, go to our  Roaming rates page .  To c heck that you are opted-in to roaming visit  My Vodafone  or contact Customer Care (by calling 1555 from your Vodafone mobile) before leaving Australia. On most of our plans roaming will already be active. Except for customers using Vodafone $5 Roaming, Pay As You Go Roaming charges are not part of your included value in any Postpaid mobile plan and will be charged on top of your minimum monthly spend. All Vodafone services are subject to network availability, individual device capabilities and limitations of overseas networks. Some Vodafone services such as video calling and PXT may not be available whilst roaming in some countries.

International roaming rates for Prepaid All International Roaming rates are subject to change – check our  Roaming page  before leaving for most current pricing. International Roaming charges are deducted from your My Credit balance if you have not purchased a Prepaid Roaming Add-on. Check your plan on our  Roaming Rates page  for all rates and charges. All Vodafone services are subject to network availability, individual device capabilities and limitations  of  overseas networks. Some Vodafone services may not be available whilst roaming in some countries.

Prepaid Roaming add-ons Not for commercial or resale purposes. 1-day ($5 Roaming Add-on), 3-day ($15 Roaming Add-on) or 7-day ($35 Roaming Add-on) expiry after purchase. SIM activation must be completed in Australia. Max 90 days total use per  calendar year. Data is deducted in per KB increments. Included data is for use on handsets only. Calls charged in 1 minute increments. All offer end dates, and recharge times are in Australian Eastern Standard or Daylight time (AEST/AEDT). Excludes premium, video, special and overseas free phone numbers. All Vodafone services, including the Vodafone data roaming service is subject to overseas network limitations and availability and individual device capabilities. Some Vodafone services may not be available whilst roaming in some countries. Any unused Data from your Prepaid Roaming Add-on will not contribute to your Data Bank.

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Welcome to Vodafone Global Roaming

Travel fearlessly with vodafone, roaming guide.

• This handy guide

• Your mobile manual

• Your mobile phone charger/adapter

Upon arrival, you will connect to the local network within 30 seconds of switching your mobile on. This will happen if you are in an area of coverage.

Manual selection of the network allows you to choose the available network of your choice. (Ref steps for manual selection). This allows you to choose the network for which there are less call / text charges. (Ref charges while roaming)

Automatic network selection will lock your handset to the first or strongest available signal that your phone can detect, for this reason; you may have different charges on your bill due to your roaming on not more than just one network in your country of visit.

For some handsets, the network needs to be selected manually.

Visit  https://www.vodafone.com.fj/business/products-services/roaming-bundles/roaming-destinations

Since many of our customers frequently travel overseas, we have introduced the Voda-Roam Bundle. This allows customers more flexibility with their roaming Voice/SMS & Data packages. There are Daily, Weekly & Monthly Roaming Bundles available. 

To view our Roaming Bundles visit  https://www.vodafone.com.fj/business/products-services/roaming-bundles  

The preferred way of subscribing to the bundle is through the MyVodafone App. You can download the app from Apple’s App Store or from Google’s Play Store. Once downloaded, you can use the following screenshots as a guide to subscribe to the bundle:

vodafone business plan roaming

If you do not have access to the MyVodafone App, you can always use the USSD method to subscribe to the Voda-Roam bundles. You can use the following screenshots to do this:

The Roaming Bundle will be activated once you receive a confirmation SMS. Roaming bundle minutes can be used to make calls back to Fiji, calls within the roaming country and for receiving calls from anywhere. SMS can be used to send SMS anywhere, receiving SMS will be free. 

Data can be used in the country of roaming; daily roaming plans will auto-renew everyday at 12.00 AM FJ time. To opt-out from auto-renewal; you can use the MyVodafone App. Auto-Renewal does not apply to the Monthly and Weekly plans.

National and International Calls.

Should you wish to make a call whilst Roaming, it is recommended that you use the prefix ‘+’, this prefix acts as the International Access Code; therefore you do not have to remember all International Access Codes.

vodafone business plan roaming

You will be billed for receiving calls while overseas. This is due to the caller contacting you will call on your mobile, and since you will be out of the country, the calls will be diverted through to your phone.

If someone from the host country calls you, they will need to dial the international dial code and Fiji’s country code.

1. If you’re in the host country and someone in host country wishes to contact you, they will need to dial their International Access Code + 679xxx your mobile number

2. If someone from Fiji wants to call you, they just have to dial your mobile number direct.

Our new network simplifies accessing your voicemail if you are overseas. You now only need to dial +6799902122 to access your voicemail. Follow the instructions by the operator to access your voicemail. 

While roaming in the host countries you may call Vodafone Fiji Customer Care on +6799902123. A list of our Roaming Partners and their customer contact information can be found below.

Frequently Asked Questions

For all customers who have pre-approved roaming access, data roaming will be activated automatically. All other customers need to request for data roaming access in order for this service to be activated. Normal credit vetting applies and some customers may be required to pay a deposit. 

When roaming, the customer is connected to the Vodafone Fiji network and accesses services through the partner network he/she is logged on in the foreign country. Whenever you use your mobile abroad (for voice or data) you are using the partner network and Vodafone Fiji network. 

Voda-roam is a new roaming bundle offering by Vodafone Fiji Ltd which can be subscribed to by dialing *100# whilst roaming. Voda-roam offers 6 plans which can be utilized for calling back to Fiji, receiving calls and making calls within the roaming (host) country. The 6 plans available have 4 options for Daily Roaming Plans, 1 Weekly Roaming Plan and 1 Monthly Plan. Refer to Table 1 for the benefits allocated and prices. 

Roaming activation is required for Postpay customers prior to travelling overseas.  

Voda-roam bundle is applicable to all Postpay customers. 

Please visit  https://www.vodafone.com.fj/business/products-services/roaming-bundles/roaming-destinations  for more information

You will be billed depending on which country you are travelling to. Please refer to the Prices and Zoning table. 

Calls to other countries are charged as per the rates mentioned in the above rates table billed per minute. 

Minutes are deducted on per minute basis. This means that if a call lasts for 45 seconds, your available minutes will be deducted by 1 minute. 

SMS is deducted in decrements of 1. Receiving SMS is free. 

You can opt-out of the bundle whilst in the Roaming Country by using the MyVodafone App or by dialing *100# and selecting Option 2.

No. The system will automatically un-subscribe your plan when you are back in Fiji. 

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How To Activate International Roaming On Vodafone

Published: December 16, 2023

Modified: December 28, 2023

by Marthena Galvez

  • Travel Tips

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Introduction

Welcome to the world of international travel! Whether you are a frequent globetrotter or planning your first trip abroad, staying connected is essential. One of the key concerns for travelers is how to stay connected with friends, family, and work while abroad. This is where international roaming comes into play.

International roaming allows you to use your mobile phone or device with your existing phone number and service provider while you are traveling outside your home country. It ensures that you can make and receive calls, send text messages, and use mobile data just like you would at home. For Vodafone customers, activating international roaming is a straightforward process that can be done online, via phone, or by visiting a Vodafone store.

In this article, we will explore everything you need to know about activating international roaming on Vodafone. We will discuss coverage, the cost of roaming, and provide step-by-step instructions on different activation methods. So, let’s dive in and make sure you stay connected no matter where your travels take you!

Understanding International Roaming

Before we delve into the process of activating international roaming on Vodafone, let’s first understand what international roaming is all about. When you travel outside your home country, your mobile device needs to connect to a foreign network in order to make calls, send messages, and use mobile data. International roaming is the service that allows your device to connect to these foreign networks.

When you activate international roaming, your phone essentially becomes a “guest” on a foreign network. Your home service provider, in this case Vodafone, negotiates agreements with various network operators around the world to ensure that their customers can access services when traveling abroad.

It’s worth noting that international roaming is enabled by default for most Vodafone customers, but it’s always a good idea to check the specifics of your plan and any potential limitations or additional costs associated with roaming.

When your device is roaming, you can make and receive calls, send text messages, and use mobile data just as you would at home. However, it’s important to keep in mind that roaming services can be more expensive compared to using your phone within your home country. The cost of roaming varies depending on factors such as the country you are visiting and the specific plan you are on.

Now that we have a basic understanding of international roaming, let’s move on to the next steps: checking coverage and assessing the cost of roaming with Vodafone’s services.

Check Coverage

Before you activate international roaming on Vodafone, it’s important to check the coverage in the country or countries you plan to visit. This ensures that you will have a reliable network connection and can stay connected wherever you go.

Vodafone provides a coverage map on their website where you can easily check the availability of their network in different regions. Simply visit the Vodafone website and navigate to the coverage map section. Enter the name of the country or countries you will be traveling to, and the map will display the coverage details.

Keep in mind that network coverage can vary within a specific country, so it’s always a good idea to zoom in on the map to get a more detailed view. Additionally, it’s important to note that some remote or rural areas may have limited or no coverage, so plan accordingly if you’ll be visiting such locations.

If you’re unsure about the coverage or have any specific questions, you can reach out to Vodafone’s customer service for assistance. They will be able to provide further guidance and help you determine if international roaming is feasible and reliable in your desired destination.

By checking the coverage in advance, you can avoid any surprises or potential connectivity issues during your travels. So take a few moments to check the Vodafone coverage map and ensure that you’ll have a strong network connection wherever your adventures take you!

Cost of International Roaming

Understanding the cost of international roaming is essential when planning your travels. Roaming charges can vary depending on the country you are visiting, the specific plan you are on, and the services you use. It’s important to be aware of these costs to avoid any unexpected charges on your mobile bill.

Vodafone offers different roaming plans and options to suit the needs of their customers. They often provide international roaming packs or add-ons that include a certain amount of minutes, messages, and data for a fixed price. These packs can offer more cost-effective options compared to standard roaming rates.

It’s recommended to visit the Vodafone website or contact their customer service to explore the available roaming plans and pricing details for the country or countries you plan to visit. This will help you choose the most suitable option based on your anticipated usage and budget.

Keep in mind that data usage tends to be one of the costlier aspects of roaming. Streaming videos or downloading large files can quickly eat up your data allowance and lead to higher charges. To minimize data usage, consider connecting to Wi-Fi networks whenever possible and disable background data for apps that you don’t need while traveling.

It’s also worth noting that incoming calls and messages are generally free while roaming, but be aware that there may be charges for outgoing calls, texts, and data usage. Make sure to review the specific rates and charges for the country you are visiting to avoid any surprises.

If you have any concerns about potential roaming costs or want to get a better understanding of the charges, don’t hesitate to contact Vodafone’s customer service. They will be able to provide you with detailed information and help you choose the best plan to suit your needs.

By being aware of the costs associated with international roaming and choosing the appropriate roaming plan, you can enjoy your travels without worrying about unexpectedly high mobile bills.

Activating International Roaming on Vodafone

Activating international roaming on your Vodafone device is a straightforward process. Vodafone offers multiple methods to activate roaming, allowing you to choose the one that is most convenient for you.

Method 1: Online Activation

The easiest and quickest way to activate international roaming is through Vodafone’s online portal. Simply log in to your Vodafone account on their website or mobile app and navigate to the roaming settings. Look for an option that allows you to activate roaming and follow the prompts. Once activated, you should receive a confirmation message or email.

Method 2: Call Customer Service

If you prefer to speak with a customer service representative, you can activate international roaming by calling Vodafone’s customer service. Dial the customer service number provided by Vodafone for your country and follow the prompts to speak with an agent. Inform them that you would like to activate roaming, and they will guide you through the process and provide any necessary information.

Method 3: Visit a Vodafone Store

If you prefer face-to-face assistance, you can visit a Vodafone store to activate international roaming. Locate a nearby store or service center and bring your identification documents as well as your Vodafone SIM card. A store representative will assist you in activating roaming on your device. They can also provide you with additional information about any available roaming plans or offers.

Regardless of the activation method you choose, it’s recommended to activate roaming before you travel. This ensures that your services are ready to use as soon as you arrive in the foreign country. It’s also a good idea to restart your device after activation to ensure that the changes take effect.

If you encounter any issues during the activation process or have questions about using international roaming, don’t hesitate to reach out to Vodafone’s customer service for assistance. They are available to help you with any concerns and provide guidance to ensure a smooth experience while roaming.

Now that you know the various methods for activating international roaming on Vodafone, you can choose the one that suits you best. Stay connected and enjoy seamless communication while exploring the world!

Activating international roaming on Vodafone through their online portal is a convenient and easy method. By following a few simple steps, you can activate roaming and ensure that you stay connected while traveling abroad.

Here’s a step-by-step guide on how to activate international roaming online:

  • Log in to your Vodafone account on their website or mobile app. If you don’t have an account, you can easily create one by providing your details and linking your Vodafone number.
  • Navigate to the roaming settings section. This may vary depending on the website or app interface, but you should be able to find it under account settings or mobile services.
  • Look for an option that allows you to activate roaming. It may be labeled as “Roaming,” “International Services,” or something similar.
  • Click or tap on the activation option, and you will be prompted to confirm your decision.
  • Ensure that you have read and understood any terms and conditions associated with roaming charges and policies.
  • Complete the activation process by following the prompts and providing any additional information if required.
  • Once the activation is successful, you should receive a confirmation message or email stating that international roaming has been activated on your Vodafone number.

It’s important to activate roaming before you travel to ensure that your services are ready to use as soon as you arrive in the foreign country. To ensure that the changes take effect, restart your device after completing the activation process.

If you encounter any issues or have questions during the online activation process, you can reach out to Vodafone’s customer service for assistance. They will be able to guide you through the steps and provide any necessary support to ensure a smooth activation experience.

By activating international roaming online, you can easily stay connected with your loved ones, access important information, and make the most of your travels without worrying about losing touch or missing out on important communications.

If you prefer a more personalized approach or require assistance while activating international roaming on Vodafone, you can opt to call their customer service. By speaking directly with a customer service representative, you can ensure that all your questions are answered and that the activation process is smooth and successful.

Here’s how you can activate international roaming by calling Vodafone’s customer service:

  • Find the customer service number for Vodafone in your country. This information is typically available on the Vodafone website or can be found on your Vodafone bill.
  • Once you have the number, dial it on your Vodafone device.
  • Pay attention to the voice prompts and select the option that connects you to a customer service representative.
  • When connected with a representative, inform them that you would like to activate international roaming and provide them with any necessary details such as your Vodafone account number or mobile number.
  • Listen carefully to any instructions or questions from the representative and provide the required information accurately.
  • Take note of any additional charges or roaming plans that the representative may suggest based on your travel destination and usage needs.
  • Once the activation process is complete, the customer service representative will confirm that international roaming has been activated on your Vodafone number.

It’s important to activate roaming before you embark on your travels to ensure uninterrupted service. Additionally, restarting your device after the activation process can help ensure that the changes take effect smoothly.

If you encounter any issues or have questions during the call, Vodafone’s customer service representatives will be able to guide you through the steps, address any concerns, and provide additional information on roaming charges and plans.

Activating international roaming through a call to customer service ensures that you have a dedicated support system to assist you throughout the process, ultimately leading to a hassle-free roaming experience.

If you prefer a hands-on approach or would like face-to-face assistance while activating international roaming on Vodafone, you can visit a Vodafone store. This method allows you to speak directly with a store representative who can guide you through the activation process and address any specific concerns or questions you may have.

Here’s how you can activate international roaming by visiting a Vodafone store:

  • Locate a nearby Vodafone store or service center in your area. You can use the store locator on the Vodafone website or contact their customer service for assistance.
  • Gather your identification documents and bring your Vodafone SIM card with you.
  • Visit the Vodafone store at your convenience. Ensure that you comply with any local guidelines or restrictions, and take any necessary precautions in light of any ongoing issues or concerns.
  • Explain to the store representative that you would like to activate international roaming on your Vodafone number.
  • Provide any necessary details such as your Vodafone account number, mobile number, and identification documents as requested.
  • Listen to the store representative as they guide you through the activation process and provide any additional information or roaming plans that may be relevant.
  • Once the activation is complete, the representative will confirm that international roaming has been successfully activated on your Vodafone number.

It’s important to activate roaming before you travel to ensure that your services are ready to use as soon as you arrive in the foreign country. Restarting your device after the activation process can help ensure that the changes take effect smoothly.

If you have any questions or concerns, the store representative will be able to assist you and provide further information on roaming charges, plans, and any additional services Vodafone offers for international travelers.

Visiting a Vodafone store allows you to receive personalized assistance, ensuring that you have a seamless and stress-free experience while activating international roaming.

Troubleshooting

While activating international roaming on Vodafone is generally a smooth process, it’s possible to encounter some issues along the way. Here are a few common troubleshooting tips to help you resolve any problems that may arise:

Check Network Compatibility

Ensure that your device is compatible with the network frequencies and technologies used in the country you are visiting. Different countries may use different network bands, and if your device is not compatible, you may experience connectivity issues. Verify this information with Vodafone or consult your device manufacturer’s documentation.

Restart Your Device

After activating international roaming, it’s recommended to restart your device. This helps the changes take effect and can resolve any temporary connection problems.

Check Roaming Settings

Double-check your device’s roaming settings to ensure they are properly enabled. On most smartphones, you can find these settings within the “Network” or “Cellular” menu. Make sure that “Data Roaming” is turned on and that your device is set to automatically select a network.

Confirm Sufficient Account Balance

Ensure that you have enough account balance or credit to cover any potential roaming charges. Check your account balance or recharge if necessary to avoid any interruption in service.

Verify Payment Information

If you’re using a payment method for roaming charges, such as a credit card or PayPal, double-check that your payment information is accurate and up-to-date to avoid any issues with billing or transaction processing.

Contact Customer Service

If you have followed the activation steps correctly and are still experiencing issues, don’t hesitate to reach out to Vodafone’s customer service. They have the expertise to troubleshoot specific problems, provide further guidance, and ensure that your international roaming is activated and functioning properly.

Remember, staying connected while traveling is important, so don’t hesitate to seek assistance if you encounter any difficulties. By troubleshooting and resolving any issues promptly, you can enjoy a seamless roaming experience with Vodafone.

International travel should be exciting and worry-free, and having access to reliable communication is crucial. With Vodafone’s international roaming service, you can stay connected with ease while exploring new destinations. This article guided you through the process of activating international roaming on Vodafone, ensuring that you can make and receive calls, send messages, and use mobile data while abroad.

We started by understanding the concept of international roaming and its importance for travelers. We then explored how to check coverage in your desired destination to ensure a stable network connection. Understanding the cost of international roaming helped you choose the best plan or add-on according to your needs and budget.

You learned the three different methods to activate international roaming on Vodafone: online activation, calling customer service, or visiting a Vodafone store. Each method offers its own benefits, allowing you to choose the approach that suits you best.

Lastly, we discussed troubleshooting tips to help you overcome any issues that may arise during the activation process or while using international roaming. By following these tips, you can resolve connectivity problems and enjoy uninterrupted service while traveling.

Remember, it’s always important to activate international roaming before you travel to ensure your services are ready to use upon arrival. Keep in mind that while roaming, data usage and outgoing calls may incur additional charges, so it’s crucial to monitor your usage and choose the best plan for your needs.

Now that you have a comprehensive understanding of how to activate international roaming on Vodafone, you can embark on your travels with peace of mind. Stay connected, share your adventures, and make lasting memories, all while having Vodafone’s reliable network coverage and excellent customer service by your side.

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Samsung Selected by Vodafone Romania for Open RAN Rollout

Romania’s major urban cities will be connected by samsung’s advanced 2g, 4g and 5g open ran solutions — transitioning to modern and open network architecture.

vodafone business plan roaming

Samsung Electronics today announced that it has been selected by Vodafone Romania to deploy its fully virtualized RAN software (vRAN) and radio solutions for the Open RAN rollout across Romania. This commercial deployment will cover major urban cities in Romania to deliver high-quality, stable commercial network services to Vodafone’s customers.

Samsung will provide its vRAN solutions supporting multi-RAT, automation solutions and Open RAN-compliant triple-band radios as well as 5G Massive MIMO radios. Samsung’s triple-band radio combines 700MHz, 800MHZ and 900MHz frequency bands into one compact radio that provides multi-spectrum coverage for 2G, 4G and 5G, enabling increased network capacity, greater flexibility and a smaller footprint.

Samsung’s software-based vRAN solution supports multiple generations of network technologies in a single platform — including 2G  — which is an important spectrum for Internet of Small Things (IoST), machine-to-machine (M2M) communications and voice communications for roaming services in Europe.

“The momentum behind Open RAN technologies, in Vodafone and amongst our partners, is building,” said Alberto Ripepi, Chief Network Officer at Vodafone Group. “As new technologies like generative AI take root and are embedded within businesses, factories, and healthcare practices, they will require intelligence-based powerful networks to support them. Open RAN is designed to do just that.”

“As our collaboration with Vodafone continues to make strides across Europe, this rollout in Romania will mark a significant milestone that underscores our dedication to network innovation,” said Woojune Kim, President and Head of Networks Business at Samsung Electronics. “Our pioneering network solutions will propel Vodafone Romania’s transformation journey, providing a flexible and powerful way to realize the full potential of Open RAN. We look forward to combining our diverse experiences together to reshape the future of connectivity.”

This announcement follows Samsung’s pilot project with Vodafone last year in Romania. The companies completed the first 4G calls over shared commercial Open RAN in Romania’s rural areas. Samsung is collaborating with Vodafone to support its Open RAN initiative in both rural and urban areas of Romania, helping the operator transition to an open network architecture.

Since switching on the U.K.’s first 5G Open RAN site in 2022, Vodafone and Samsung have been validating Open RAN technology in a brownfield, urban environment, reaching KPIs that matched or exceeded legacy kit. Making continuous progress in Europe, back in August 2023, the companies announced their massive Open RAN rollout in the U.K., a key stage in Vodafone’s plan to equip 30% of all its European sites with Open RAN by 2030.

Samsung has pioneered the successful delivery of 5G end-to-end solutions, including chipsets, radios and cores. Through ongoing research and development, Samsung drives the industry to advance 5G networks with its market-leading product portfolio, from vRAN 3.0, Open RAN, Core to private network solutions and AI-powered automation tools. The company currently provides network solutions to mobile operators that deliver connectivity to hundreds of millions of users worldwide.

TAGS 5G Massive MIMO Open RAN Vodafone vRAN

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Samsung Selected by Vodafone Romania for Open RAN Rollout

Romania’s major urban cities will be connected by Samsung’s advanced 2G, 4G and 5G Open RAN solutions—transitioning to modern and open network architecture

SEOUL, Korea – Feb 20, 2024 — Samsung Electronics Co., Ltd. today announced that it has been selected by Vodafone Romania to deploy its fully virtualized RAN software (vRAN) and radio solutions for the Open RAN rollout across Romania. This commercial deployment will cover major urban cities in Romania to deliver high quality, stable commercial network services to Vodafone’s customers.

Samsung will provide its vRAN solutions supporting multi-RAT, automation solutions and Open RAN-compliant triple-band radios as well as 5G Massive MIMO radios. Samsung’s triple-band radio combines 700MHz, 800MHZ and 900MHz frequency bands into one compact radio that provides multi-spectrum coverage for 2G, 4G and 5G, enabling increased network capacity, greater flexibility and a smaller footprint.

Samsung’s software-based vRAN solution supports multiple generations of network technologies in a single platform— including 2G —which is an important spectrum for Internet of Small Things (IoST), machine-to-machine (M2M) communications and voice communications for roaming services in Europe.

“The momentum behind Open RAN technologies, in Vodafone and amongst our partners, is building,” said Alberto Ripepi, Chief Network Officer Vodafone Group. “As new technologies like generative AI take root and are embedded within businesses, factories, and healthcare practises, they will require intelligence-based powerful networks to support them. Open RAN is designed to do just that.”

“As our collaboration with Vodafone continues to make strides across Europe, this rollout in Romania will mark a significant milestone that underscores our dedication to network innovation,” said Woojune Kim, President and Head of Networks Business at Samsung Electronics. “Our pioneering network solutions will propel Vodafone Romania’s transformation journey, providing a flexible and powerful way to realize the full potential of Open RAN. We look forward to combining our diverse experiences together to reshape the future of connectivity.”

This announcement follows Samsung’s pilot project with Vodafone last year in Romania. The companies completed the first 4G calls over shared commercial Open RAN in Romania’s rural areas. Samsung is collaborating with Vodafone to support its Open RAN initiative in both rural and urban areas of Romania, helping the operator transition to an open network architecture.

Since switching on the U.K.’s first 5G Open RAN site in 2022, Vodafone and Samsung have been validating Open RAN technology in a brownfield, urban environment, reaching KPIs that matched or exceeded legacy kit. Making continuous progress in Europe, back in August 2023, the companies announced their massive Open RAN rollout in the U.K., a key stage in Vodafone’s plan to equip 30 percent of all its European sites with Open RAN by 2030.

Samsung has pioneered the successful delivery of 5G end-to-end solutions, including chipsets, radios and cores. Through ongoing research and development, Samsung drives the industry to advance 5G networks with its market-leading product portfolio, from vRAN 3.0, Open RAN, Core to private network solutions and AI-powered automation tools. The company currently provides network solutions to mobile operators that deliver connectivity to hundreds of millions of users worldwide.

About Samsung Electronics Co., Ltd.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, home appliances, network systems, and memory, system LSI, foundry and LED solutions, and delivering a seamless connected experience through its SmartThings ecosystem and open collaboration with partners. For the latest news, please visit the Samsung Newsroom at news.samsung.com

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Vodafone hits customers with increase to phone bills

Customers of one of Australia’s biggest telecommunications providers have been slapped with a price increase on their mobile phone plans.

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Vodafone customers could be forced to pay up to $48 more per year for their mobile phone plan following the latest price hike in the telecommunications industry.

Customers received an email on Wednesday afternoon notifying them of a $4 increase to their mobile plan, which would come into effect on March 27.

The email said the bill hike was required as the company invested in the network following an increase in the amount of usage on their network.

The company also reassured customers their monthly data allowance would increase alongside the bill.

“At Vodafone, we continue to invest in our network, technology platforms and security infrastructure to provide a better experience for our customers while handling an increasing amount of usage on our network,” Vodafone said in an email to customers.

Vodafone customers received an email notifying them of an increase to their phone plan on Wednesday afternoon. Picture: Supplied

“We are getting in touch to let you know about upcoming changes to your mobile plan.

“From March 27, the monthly plan fee of the plans outlined below will increase by $4 a month and the monthly data allowance on your account will increase.”

A Vodafone spokesperson said the increases would affect many of the existing postpaid mobile plans.

“These changes have been made in response to the continuing high costs of doing business and to support ongoing investments in our networks, technology, and security,” they said.

“Vodafone remains committed to offering great value to our customers.

“As part of these changes, we are increasing the monthly data allowance for most of the impacted postpaid plans so customers can continue browsing, streaming and enjoying all the activities they love on their mobile devices.”

Customers who have plans increasing will receive at least 10GB of extra data, with some customers to receive more than 60GB depending on their plan.

The increase comes after telco giant Telstra increased the price of phone packages by $2-6 per month last year, forcing Australian’s to pay up to $72 more for their phone plan every year.

Telstra customers were also hit with a similar increase to their phone bills last year. Picture: NCA NewsWire/Bianca De Marchi

At the time, Telstra small business executive Brad Whitcomb said the decision to raise costs was made in line with the annual consumer price index.

“Like most businesses in Australia, we are also responding to increasing costs,” Mr Whitcomb said.

“We know price rises can be hard for some people, especially when cost of living pressures are high.

“We want to be clear on why we’re doing this and what’s available if you need support.

“Increasing our prices means we can continue investing in the things that matter for our customers.”

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Roaming with Vodafone in 2023: Everything you need to know

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Whether you’re travelling to an EU country or further afield, here are the facts about charges for using your phone abroad.

In August 2021, Vodafone announced that roaming charges would be changing for its UK customers. While those changes are now coming into effect, they won’t apply to everyone at the same time. Plus, there are still plans that provide inclusive roaming, as well as ways to keep roaming charges under control – helping to ensure that you won’t get any  unexpected bills when returning from your next holiday or work trip.

Here’s what UK customers need to know about Vodafone roaming charges.

When are they changing?

Changes to roaming charges come into effect on 31 January 2022.

Which plans will be affected?

For anyone with a Vodafone Pay Monthly plan that started before 11 August 2021, there are no changes to roaming on your plan.

On a number of Pay Monthly plans, that started on or after 11 August 2021, there may now be a charge for using your plan’s allowances in most European countries depending on which ‘zone’ you are in. Vodafone still provides plans that have roaming included – across SIM-only and alongside a new smartphone with Vodafone EVO .

Which countries are affected and what are the charges in each country?

Zone A: the Republic of Ireland, the Isle of Man, Iceland and Norway. As long as you don’t exceed the 25GB fair usage limit, no roaming charges apply.

Zone B: 47 destinations, most of which are in Europe and are EU member states. For anyone with a Vodafone Pay Monthly plan that started on or after 11 August 2021, roaming costs £2.25 a day.

Zone C: 32 destinations, from Australia and Barbados to the US and South Africa. For anyone with a Vodafone Pay Monthly plan that doesn’t include Zone C, and started before 11 August 2021, roaming costs £6 a day. For such plans that started on or after 11 August 2021, roaming costs £6.85 a day.

Zone D: 75 destinations, from Afghanistan and Argentina to Uzbekistan and Vietnam. For anyone with a Vodafone Pay Monthly plan that started before 11 August 2021, roaming costs £6 a day. For plans that started on or after 11 August 2021, roaming costs £6.85 a day.

For the lists of countries in each Zone , please refer to the Vodafone UK website.

How can I stay in control and limit my spending?

Roaming passes for European destinations, lasting eight and 15 days, are available.

You can also set spending limits with the Spend Manager , or even disable roaming entirely, by logging in to your account on the Vodafone UK website or by using the My Vodafone app.

For new and upgrading customers who choose a capped data Vodafone EVO plan with 3 Xtra benefits, roaming in Zone B (Europe) is included at no extra charge. New and upgrading customers that take an Unlimited Data EVO plan with ’83 inclusive destinations’ can additionally roam in Zone C at no extra charge. That’s a total of 83 inclusive roaming destinations.

Roaming: How to control your mobile data usage

Are there any conditions on how i can use mobile data while roaming.

Please note that a fair usage limit of 25GB applies when using mobile data while roaming.

Are there any countries not covered by Zones A-D?

Yes. Several countries are in Rest of World Zones 1-4. This includes destinations such as Belize, Nepal and Angola. While roaming in these Zones, data usage is charged for each megabyte (MB) used. In Belize, Nepal and Angola, for example, the cost is now £1.20 a MB. This is down from £7.20 a MB at the beginning of 2023. Calls and texts are also charged for in these zones.

I’m still not sure which countries are in which zones and which ones are covered by inclusive roaming in my plan. How can I double check before I depart on my trip?

You can use the Roaming Charge Checker on the Vodafone UK website to double check if there are any roaming charges in your destination and, if so, how much they’ll be.

Can I use my phone as a portable hotspot while roaming?

Yes, you can .

Why has Vodafone introduced these changes?

Fewer than half of our customers roamed beyond the Republic of Ireland in 2019. Rather than have all our customers bearing the additional costs of roaming by including it in all of our plans, customers will be able to choose a plan that comes with roaming included or purchase an additional roaming pass. Eight day and 15 day roaming passes for European destinations will be available at £1 a day, or customers can pay a daily rate.

This article was first published in January 2022 and was last updated in August 2023.

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    My Vodafone Support International roaming rates when you're on a plan This support article will give you key information about our international roaming rates for plans, including $5 Roaming, Pay As You Go Roaming rates, and maritime roaming. $5 Roaming With $5 Roaming, you can use your plan in over 100 countries for $5 extra per day.

  16. International Global Roaming

    If you're on a Vodafone Infinite, Plus Plan or Vodafone Infinite Data Plan, you can use your included data with $5 Roaming, along with your call and text inclusions. Excludes data capped at speeds of up to 1.5Mbps, 2Mbps, 10Mbps and 25Mbps. Once you've used your included data, you'll be charged $5/GB.

  17. Business Evolve

    eSIM for business customers New eSIM technology—embedded in smartphones and tablets—is now available to Vodafone business customers. Most flagship devices are now dual SIM, having both an eSIM and a physical SIM, with increasingly more devices adopting it due to its convenience. Find out more about eSIM Why Vodafone Reliability and network strength

  18. Vodafone Business Plans

    Free roaming across Europe and unrivalled business roaming across our Red roaming countries. Learn more. Get in touch. ... A business plan is cheaper as VAT can be reclaimed if you're a VAT-registered business. Vodafone Business plans have the same features as personal plans, such as 5G coverage and unlimited data. ...

  19. Vodafone Fiji

    Voda-roam is a new roaming bundle offering by Vodafone Fiji Ltd which can be subscribed to by dialing *100# whilst roaming. Voda-roam offers 6 plans which can be utilized for calling back to Fiji, receiving calls and making calls within the roaming (host) country. The 6 plans available have 4 options for Daily Roaming Plans, 1 Weekly Roaming ...

  20. How To Activate International Roaming On Vodafone

    Method 2: Call Customer Service. If you prefer to speak with a customer service representative, you can activate international roaming by calling Vodafone's customer service. Dial the customer service number provided by Vodafone for your country and follow the prompts to speak with an agent.

  21. Vodafone Business Traveller

    Business roaming Vodafone Business Traveller Vodafone Business Traveller When roaming outside Europe, pay the same charges as in the UK for calls, texts and data, for a small daily fee with Vodafone Business Traveller. Work from abroad on our best ever Network for Business*

  22. Samsung Selected by Vodafone Romania for Open RAN Rollout

    Making continuous progress in Europe, back in August 2023, the companies announced their massive Open RAN rollout in the U.K., a key stage in Vodafone's plan to equip 30% of all its European sites with Open RAN by 2030. Samsung has pioneered the successful delivery of 5G end-to-end solutions, including chipsets, radios and cores.

  23. Vodafone Business boosts digital productivity for smaller businesses in

    3 minute read. Vodafone Business is helping small and medium-sized enterprises (SMEs) effectively compete with their larger competitors by offering a secure and affordable productivity app in partnership with leading business management software provider vcita. SMEs are the driving force behind economic development, contributing 55% to the EU ...

  24. Business Mobile Plans

    50-249 employees 250+ employees Business Evolve Business Evolve is a flexible approach to buying mobile, allowing you to keep your options open. Choose the plan that's best for your business now, and easily add new options when you need them. View plan Vodafone 5G Unlimited mobile plans

  25. Samsung Selected by Vodafone Romania for Open RAN Rollout

    Making continuous progress in Europe, back in August 2023, the companies announced their massive Open RAN rollout in the U.K., a key stage in Vodafone's plan to equip 30 percent of all its European sites with Open RAN by 2030. Samsung has pioneered the successful delivery of 5G end-to-end solutions, including chipsets, radios and cores.

  26. Mobile phone plans for Vodafone customers increase in latest price hike

    Vodafone customers could be forced to pay up to $48 more per year for their mobile phone plan following the latest price hike in the telecommunications industry. Deals of the Week In the know quiz

  27. Roaming with Vodafone in 2023: Everything you need to know

    Help My Vodafone News Centre Home Smart Living Everything you need to know Whether you're travelling to an EU country or further afield, here are the facts about charges for using your phone abroad.