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Hotel Business Plan

Hotel business plan by xotels. Step by step guide on how to write a hotel business plan.

OK, so you have decided to realize your dream and open your own hotel . You have thought out an amazing concept delivering unparalleled guest service. The next step would be to write a hotel business plan. It’s like a road map to the opening. However, as a seasoned Hotel Management Company , we have seen that this is where most entrepreneurs get stuck.

Why? Many do not have the time and don’t know what to write or how to do the financials. But until you finish your business plan, you will not be able to get the financing either. So you end up with ideas sitting in your head not realizing your dream.

Really it is not that difficult to make a good hotel business plan. It is merely a structured summary of your idea. Most people try to include everything about their hotel concept in the plan. This leads to an indigestible super novel-like bookwork, aka a mess.

The key is, knowing what to include, and what not to include in your hotel business plan. Create a clear road map for success. Excite investors rather than bore them to death like most business plans full of redundant information do. And you need to lead readers down the exact path you want.

One of the main challenges for example is that after reading the first page most businesses often don’t fully understand what the hotel is all about. For investors and lenders, it is crucial they can quickly comprehend your plan, without reading the whole document.

hotel business plan 2

Hotels 101: The Basics of Business Planning

We have put together a hotel business plan template to help you on your way. Check out our approach based on 10 critical points, being:

  • Executive Summary
  • Company Analysis
  • Industry Analysis
  • Customer Analysis
  • Competitive Analysis
  • Strategic Plan
  • Operations Plan
  • Management Team
  • Financial Plan
  • Key Milestones

Steps of your Hotel Business Plan

Let’s dive into the step-by-step checklist of what your hotel business plan should look like.

These are the steps to developing your own hotel business plan. See which steps to follow to write your own hotel business plan.

Infographic by Xotels

1. Executive Summary

This first part should consist of two main parts, being:

  • Mission Statement (Introduction): a 1 line company description only the essence of your hotel (not 2 lines or a paragraph). It explains why you are in business or which huge need you are solving, that currently is not being met. For example in the case of Qbic Hotels “Moving modular hotels into under-utilized real-estate to reduce build-out cost and time.” 
  • Objectives : What do you hope to accomplish (i.e. “Reach an annual occupancy of 90%”).

 2. Company Analysis

More detailed information on the USPs (unique selling points) of your hotel concept.

hotel business plan 3

3. Industry Analysis

Information on the current industry trends and the current state of the market and how this will impact your hotel. This is needed as investors want to be sure you really understand the hotel industry. This acts as the foundation on which decisions such as trends and developments to follow will be based.  

Streamline Your Hotel Operations

We guide hotels and resorts toward unparalleled success, positioning them as market leaders.

business plan in hotel pdf

4. Customer Analysis

In-depth information on your target market, including geographic, demographic, socioeconomic, psychographic, and behavioural segmentation details. It can also help you to keep up to date with the latest hotel marketing trends to understand which are the types of guests who will be staying at your hotel. Explain which features will be meeting the needs and wants of these main segments when thinking of:

Basically, how will consumers answer this question ‘Why my hotel?’

Aim to break it up to the point value can be easily communicated (do not make it too overcomplicated). Think of the following examples:

  • Psychographics: interests, lifestyles, personality, values, opinions, and attitudes
  • Behavioural segmentation: purchasing behaviour, level of engagement, customer loyalty
  • Demographics: gender, age, marital status and education
  • Geographics: location (country, state, region, city)
  • Socio-economics

Any of the above examples of hotel segmentation can, if described well, be of great value to your business plan. An example of this could be a hotel located in a beach town, where you should be able to describe how demographics and psychographics differ from summer to winter time. Especially, since this example is typically known for lower demand in winter which you could be compensating for with the right hotel marketing strategies on hand.

business plan in hotel pdf

5. Competitive Analysis

A study of your local competition or global concept competitors, with each of their strengths, weaknesses, occupancy rates and market share ( SWOT analysis ). And don’t forget the most important part; what differentiates you from them. What makes you stand out?

Ask yourself: “can I add value to a specific area”, especially when it comes to hotel-dense areas like city centres or major destinations.

6. Strategic Plan

This exists of 3 parts:

  • Marketing : How exactly will you attract customers/guests? How will you position yourself? What will your message be to the different segments of your business mix? How will your direct marketing work? What will be the plan for your hotel website, SEO, SEM and SMM? Will you do offline promotion? In short, your hotel marketing strategy should cover everything there is to know about how to market your hotel.
  • Distribution : Which 3rd party channels will you use and how will you manage availability? What technology will you need?
  • Revenue management : What pricing and yield techniques will you use? What will your payment and cancellation policies be? Which room types will you be selling, and how will they be individually marketed? How many revenue scenarios will I create? Where can I compensate income/demand streams when necessary?

Make sure you have the capabilities to plan out a strong marketing, distribution and revenue management strategy. 

Things get complicated rather fast, and choosing to outsource hotel and revenue management is likely to give you a strategic advantage, during the planning phase, and the execution of your business plans.

7. Operations Plan

How will you run your hotel? Think of the following elements:

  • How many staff and supervisors will you need? 
  • What are their job descriptions/responsibilities? 
  • What background and experience should they have? 
  • When should they start? 
  • What are your service standards?
  • Will you develop manuals?
  • Which supplier will you use?
  • How will you manage inventory?

8. Management Team

Include the bios of your team. Focus on what uniquely qualifies you to make your hotel such a success. Having a great team is the key to success , and stakeholders will be impressed with a thorough explanation of the added value everyone brings to the table.

9. Financial Plan

Provide the start-up costs of the hotel (capital investment), the ongoing business costs, operational expenses and revenue projections for the next five years. These figures should be always based on your Hotel Feasibility Study . The KPIs to look at include expected occupancy, ADR (Average Daily Rate) and RevPAR (Revenue per Available Room).

If you are raising money , outline how much funding will be needed and when. Explain how you will generate a return on investment for investors, or when lenders will be paid back.

10. Key Milestones

These are the most important achievements which once they have been completed, will make your hotel more likely to succeed. Think off:

  • Location selection
  • Permits & Licenses
  • Build-out / Construction of the Hotel
  • Staffing and Training
  • GOP Break-even
  • NOI Break-even

Each time one of the key milestones is achieved, the risk of lenders or investors decreases . And once your last key milestone is reached, the chance of success is more or less guaranteed.

11. Appendix

Provide any other relevant information here. Don’t clutter the main sections of your hotel business plan with too many details. Rather support them with attachments in this part.

business plan in hotel pdf

Putting Your Plan into Action

Many people have great business ideas. But that really doesn’t matter. The difference between dreamers and entrepreneurs is the action mindset. Are you ready to ship your idea to the market? 

The first step is to put your ideas on paper. I hope this free sample will help you write a persuasive hotel business plan. Because no investor or lender will be interested if you cannot present a clear plan.

Follow your dreams and go for it!

Need help to Develop and Manage your Hotel Concept?

Our hotel consultants at XOTELS have helped hundreds of hotels to develop and optimize their businesses. 

With cost-effective implementations and best practices developed over years of experience, successful business as a boutique hotel , resort, B&B, aparthotel, hostel, or any other lodging concept for that matter, is guaranteed.

Hope this template has helped you get inspired to start your own hotel business .

Best of luck in your endeavours!

Patrick Landman

PS. Get in touch with us if you need help developing and managing your hotel concept.

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Hotel Business Plan Template

Written by Dave Lavinsky

Hotel Business Plan

You’ve come to the right place to create your hotel business plan.

We have helped over 100,000 entrepreneurs and business owners create business plans and many have used them to start or grow their hotel companies.

Below is a template to help you create each section of your Hotel Business Plan:

Executive Summary

Business overview.

Pegasus Hotel is a startup full-service independent luxury hotel in Austin, Texas. Owned by two local businessmen, Frank Girard and Miles Butler, it will serve the new up and coming district of the outskirts of Austin and cater to the locals and travelers who crave a luxurious and relaxing atmosphere. Pegasus Hotel will be a 10-story, 360-room hotel with a five-star restaurant and bar, relaxing pool and spa, 20,00 square feet of meeting and event space, a spacious and fully-equipped fitness center, and a view of scenic Austin. Pegasus Hotel will hold weddings and events, meetings, retreats, and those looking to unwind and be pampered while staying at the hotel. The service and amenities will be first class and the concierge will treat guests with extreme care and ensure guest satisfaction is held at an exceptional standard..

Service Offering

The following are the services and amenities that Pegasus Hotel will provide:

  • 354 luxury rooms, two presidential suites, and four parlor suites
  • Olympic size pool with adjacent hot tubs and surrounding cabanas
  • First-class full-service spa
  • First-class restaurant and bar
  • Spacious fitness center
  • Over 20,000 square feet of attractive meeting space for events
  • Concierge and butler service
  • Complimentary wifi
  • Valet service
  • Laundry service
  • Business center

Customer Focus

Pegasus Hotel will target the population of Austin, Texas, its surrounding communities, and travelers visiting Austin for work or play. Guests will be mid to high level income, enjoy traveling, enjoy visiting spas and high-end restaurants, and work in the corporate or government sector.

Management Team

Pegasus Hotel will be owned by Frank Girard and Miles Butler. They will act in an Owner capacity, and will not be involved in the day to day operations of the hotel. Frank and Miles will hire the appropriate staff to ensure Pegasus Hotel is a profitable and successful business.

Lorenzo Falucci, General Manager, has over twenty years of experience in the hotel industry. He has most recently managed another independent boutique hotel in New York and was excited to be recruited by Frank and Miles to operate the Pegasus Hotel.

Lorenzo will hire Lisa Montgomery as the Director of Sales and David Jimenez as the Assistant General Manager. Lorenzo, Lisa, and David will be the senior management team of Pegasus Hotel. They will oversee all other department managers – Maintenance, Housekeeping, Front Desk/Guest Relations, and Food and Beverage. Each department manager will oversee various employees in their respective department and role. The Pegasus Hotel will have a large and sophisticated operation as each department is integral in the success of the hotel.

Success Factors

Pegasus Hotel will be able to achieve success by offering the following competitive advantages:

  • Friendly, attentive, and highly responsive staff that caters to each guest and will be able to provide the best guest experience possible.
  • Luxurious amenities throughout the hotel that will make each guest feel pampered.
  • Modern and contemporary designed hotel tucked against a beautiful Texas landscape perfectly suited to host any event.
  • Competitive rates and frequent guest discounts.

Financial Highlights

Pegasus Hotel is seeking $10,000,000 in debt financing to begin constructing the hotel and commence operations of the business. The funding will be dedicated towards securing the land lease and the hotel build-out and design. Funding will also be dedicated towards three months of overhead costs to include payroll of the staff, furniture, fixtures, and equipment, initial inventory, and working capital. The breakout of the funding is below:

  • Secure the land lot, architecture, build-out, and design: $6,000,000
  • Hotel furniture, fixtures, and equipment: $2,000,000
  • Initial inventory: $750,000
  • Three months of overhead expenses (payroll, rent, utilities): $1,000,000
  • Marketing & advertising: $150,000
  • Working capital: $100,000

The following graph below outlines the pro forma financial projections for Pegasus Hotel.

business plan in hotel pdf

Company Overview

Who is pegasus hotel.

Pegasus Hotel is a startup full-service independent luxury hotel in Austin, Texas. Owned by two local businessmen, Frank Girard and Miles Butler, it will serve the new up and coming district of the outskirts of Austin and cater to the locals and travelers who crave a luxurious and relaxing atmosphere. Pegasus Hotel will be a 10-story, 360-room hotel with a five-star restaurant and bar, relaxing pool and spa, 20,00 square feet of meeting and event space, and a view of scenic Austin. Pegasus Hotel will hold weddings and events, meetings, retreats, and those looking to unwind and be pampered while staying at the hotel. The mission statement of the hotel is to provide first class service and amenities.

The guests rooms will include luxury beds and bedding with best-in-class furniture and bathroom fixtures. Pegasus Hotel will also have a full-service spa that will be able to provide massages, facials, makeup and/or hair service, steam rooms, and a sauna. The Olympic-sized pool will have adjacent hot tubs with a swim-up bar and surrounding cabanas. Pegasus Hotel will be equipped with state-of-the-art fitness equipment in its spacious gym. The restaurant will be a high-end steakhouse that will feature entrees from a world-renowned chef and a wine list cultivated by the area’s most respected sommelier. There will also be over 20,000 square feet of meeting space that will hold weddings, bat mitzvahs, reunions, galas, and any special event.

Pegasus Hotel will be independently owned and operated and will feature its own reservation system and operational software. Each employee will be expertly trained and vetted to pass luxury industry standards of guest service. Pegasus Hotel is committed to providing the best guest experience possible while maintaining a profitable hotel. Pegasus Hotel aims to be a step above the rest and be an unforgettable experience for all who step foot into the hotel.

Pegasus Hotel History

Pegasus Hotel is owned by two local businessmen, Frank Girard and Miles Butler. Frank and Miles have been friends and business associates for over thirty years. They became friends in college while attending The University of Texas at Austin. Frank is a real estate developer specializing in commercial real estate and multi-use land projects. Miles is a software engineer who has built multitudes of software programs for various companies. They have both been extremely successful in their careers and want to divest their investments in a large-scale full-service hotel in Austin, Texas.

Since incorporation, Pegasus Hotel has achieved the following milestones:

  • Acquired a 40-acre lot on the outskirts of Austin, Texas.
  • Registered Pegasus Hotel, LLC to do business in the State of Texas.
  • Hired a consultant to conduct a feasibility study for a full-service hotel in Austin.
  • Began developing reservation and operational management software for use at the hotel.
  • Began the branding image, logo, website, and social media accounts for the staffing agency.
  • Applied for a liquor and mixed beverage permit with the Texas Alcoholic Beverage Commission.
  • Hired an architect to begin the design phase of the hotel.

Pegasus Hotel Services

The following will be the services and amenities Pegasus Hotel will provide:

Industry Analysis

The hotel industry is expected to increase to a $133 billion in the next five years. The hospitality industry will benefit from increases in travel spending, corporate profit and general consumer spending.

As consumers earn higher incomes and businesses replenish their budgets, travel spending is projected to increase over the next five years. Inbound trips by non-US residents are anticipated to rise 22% over next the five years, while domestic travel is expected to grow 9% during the same period.

The industry will see particularly strong growth in extended-stay hotels, boutique hotels, spa and health retreats and resorts segments. As demand for these auxiliary services picks up, industry employment is anticipated to recover and increase over the next five years. Industry players are also expected to continue expanding abroad into emerging economies, such as Asia, Eastern Europe and South America. These foreign markets are expected to somewhat detract from domestic investment, as they offer higher growth prospects for industry operators.

Customer Analysis

Demographic profile of target market.

The precise demographics for Austin, Texas are:

Customer Segmentation

Pegasus Hotel will primarily target the following customer profiles:

  • Individuals and families who have disposable income (mid to high level)
  • Frequent travelers
  • Individuals who dine out and visit spas frequently
  • White collar workers (corporate or government office)

Competitive Analysis

Direct and indirect competitors.

Pegasus Hotel will face competition from other companies with similar business profiles. A description of each competitor company is below.

Hotel Ella is a historic boutique hotel located in Austin, Texas. Located in downtown Austin and walking distance to the University of Texas campus, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin’s original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers the perfect balance between modernity and a rich history rooted in the fabric of the neighborhood and the university. Hotel Ella has 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking the front lawn. Hotel Ella features beautifully designed outdoor and indoor spaces perfectly suited for a vacation, wedding, or corporate event. The hotel also features a diverse collection of Texas Modernist works around the hotel grounds.

All guests of Hotel Ella are treated to warm southern hospitality and superior personalized service during their stay. The historic property is appointed with a variety of elegant 21st century amenities. Hotel Ella also offers the following amenities and guest services:

  • Complimentary 24-hour guest services
  • Complimentary high-speed wi-fi access
  • Complimentary electric car charging station
  • Complimentary morning newspapers available in the historic mansion
  • Complimentary coffee stations from 5am – 11am
  • Twice-daily housekeeping service
  • Cabana-lined outdoor pool
  • Fitness center
  • Same-day valet laundry services
  • In-room dining by Goodall’s
  • Business services: photocopying, printing, postal services, and supplies

Hotel Ella also welcomes dogs of all sizes at no additional fee.

Kimber Modern

Kimber Modern is located in the hip SoCo district of Austin and is intended to draw in the independent urban traveler seeking a unique escape. It is architecturally designed with clean lines and abundant light filtered through canopies of oaks in an artfully landscaped Courtyard. The hotel also encompasses absolute comfort and attention to detail while providing technologically sophisticated rooms in their boutique guest rooms. Guests booking at Kimber Modern will receive complimentary beverages, parking, and WiFi.

Kimber Modern offers the following hotel amenities to its guests:

  • Off street covered parking
  • Electric car charging station
  • Keyless entry
  • Complimentary WiFi throughout the hotel
  • Multi-level courtyard with a 25-foot glass water feature with multiple areas to lounge
  • Jura self-serve coffee system featuring a variety of coffee drinks 24/7
  • Beverage bar 24/7
  • Gourmet teas
  • Virtual concierge – computer, printer, and copier
  • Meeting space available for groups
  • 3pm check-in and noon check-out

Guests are also available to book the entire hotel for their group.

The Cat Noir Hotel

The Cat Noir Hotel is an award-winning 14-room boutique hotel located in the heart of Austin’s east side. The European-styled boutique hotel includes a restaurant and bar partner, Uncle Nicky’s Italian Specialties. Uncle Nicky’s offers a relaxed all-day dining experience that is themed after cafes in northern Italy. The Cat Noir Hotel opened in 2016 and has been ranked #2 by Travel + Leisure’s World’s Best Awards and Top 20 Best Hotels in Texas by Conde Nast Traveler.

The Cat Noir Hotel’s contemporary design maintains a sense of warmth and a unique aesthetic that is felt through the lobby, outdoor spaces, and each of the unique guest rooms. In addition to the design elements, The Cat Noir Hotel boasts the following features:

  • Private roof deck for guests to enjoy the stunning views of downtown, the Texas Capitol, and the University of Texas
  • Outdoor patio and courtyard areas on all levels
  • Artwork from local artists

Each of the guest rooms include Juliet balconies with neighborhood views, fine linens, and Simmons luxury plush mattresses.

Competitive Advantage

Pegasus Hotel will be able to offer the following advantages over their competition:

Marketing Plan

Brand & value proposition.

Pegasus Hotel will offer the unique value proposition to its target market:

  • Professional and attentive staff dedicated to ensure complete guest satisfaction.
  • Various amenities throughout the hotel for any guest to enjoy.
  • Modern and contemporary design with beautiful Texas views throughout the entire hotel.
  • Competitive rates.

Promotions Strategy

The promotions strategy for Pegasus Hotel is as follows:

Social Media

Pegasus Hotel will invest in advertising the hotel on social media platforms Facebook, Instagram, LinkedIn, and Twitter. By using targeted social media marketing, Pegasus Hotel will be able to reach those who frequent nice restaurants and spas and travel frequently.

Website/SEO Marketing

Pegasus Hotel will invest in a strong SEO presence so that when someone enters “Austin boutique hotel” or “first class hotel near me” in their Google or Bing search bar, Pegasus Hotel is at the top of the list. Their website will feature photos of the guest rooms, meeting areas, pool, spa, fitness center, and restaurant/bar. Future guests will be able to make a reservation to book their future stay on the website and access contact information for either a Director of Sales or General Manager of the property.

Pegasus Hotel will request all requests for news stories regarding the development of the hotel, owner/developer information, opening dates, etc. By accommodating the press’ requests for stories, it will also be free advertising for the public to learn about the new up and coming luxury hotel.

Frank and Miles will invest in a billboard in downtown Austin where the mid to upper class of residents frequent. The hotel will be minimalistic but eye-catching. It will feature an attractive rendering of the hotel along with the website. Curious passersby will be directed to visit the hotel’s website for information.

Third Party Booking Websites

Once the hotel is nearing 60 days towards opening, all of the third party booking websites will feature Pegasus Hotel so that travelers visiting Austin will be able to see it listed as an option for Austin hotels.

Bridal Shows and Wedding Industry Events

Pegasus Hotel will have a table at all of Austin’s bridal shows and wedding industry events. It will attract those couples searching for a venue to accommodate their special day.

The pricing of Pegasus Hotel will be moderate and on par with competitors so customers feel they receive value when purchasing its guest rooms and services.

Operations Plan

The following will be the operations plan for Pegasus Hotel.

Operation Functions:

  • Frank and Miles will be the owners of the hotel and hire the appropriate staff to manage the hotel. Frank will act as CFO of the hotel and Miles will be in charge of the reservation system and operations software. Miles developed the software and will focus on making sure it’s always functional and efficient.
  • General Manager will be hired to oversee the entire staff and operations of the hotel to include guest satisfaction, oversee vendor contracts, events, and making sure that each department is running effectively and efficiently.
  • Assistant General Manager to assist the General Manager with overseeing the staff, with particular attention to guest satisfaction and front desk operations.
  • Director of Sales will be hired to sell events, corporate accounts, and group bookings for the hotel.
  • Maintenance Engineer will be hired to attend to all mechanical and plumbing issues that may arise.
  • Executive Housekeeper will be hired to lead the team of housekeepers to make sure all areas of the hotel are being cleaned to Pegasus Hotel standards and that each guest is receiving all accommodations to their requested schedule.

Milestones:

Pegasus Hotel will have the following milestones completed in the next six months.

8/1/202X – Purchase land lot and break ground on new hotel.

8/15/202X – Finalize architectural renderings and hire a General Contractor to build the hotel.

9/1/202X – Finalize contract with advertising company for them to design the branding image of the hotel, logo, website, billboard, and social media accounts.

9/15/202X – Begin social media and website advertising campaign. Billboard with a teaser of ‘Coming Soon’ will go up in downtown Austin.

10/5/202X – Hire General Manager and Director of Sales.

10/15/202X – Attend annual Wedding Industry Event with a table to begin advertising Pegasus Hotel.

11/1/202X – Pegasus Hotel will go live on third party booking websites.

11/15/202X – Remainder of staff will be hired to begin training program.

11/30/202X – Final walk-thru of newly constructed Pegasus Hotel.

12/15/202X – Begin furnishing and interior design of the hotel.

1/1/202X – Grand Opening of Pegasus Hotel.

Lorenzo will hire Lisa Montgomery as the Director of Sales and David Jimenez as the Assistant General Manager. After an exhaustive search, Lorenzo believes has found the next two senior management positions to ensure the success of the hotel. Each comes with an impressive resume of prior hotel sales and operational experience.

Lorenzo, Lisa, and David will be the senior management team of Pegasus Hotel. They will oversee all other department managers – Maintenance, Housekeeping, Front Desk/Guest Relations, and Food and Beverage. Each department manager will oversee various employees in their respective department and role. The Pegasus Hotel will have a large and sophisticated operation as each department is integral in the success of the hotel.

Lorenzo, Lisa, and David will meet with Frank and Miles monthly to update them on progress and overall operations and sales efforts of the Pegasus Hotel.

Financial Plan

Key revenue & costs.

The revenue drivers for Pegasus Hotel are the revenues it will collect when guests book a reservation at the hotel. The hotel will also collect revenues from its restaurant and bar, spa, and events it will host.

The cost drivers will be the payroll and overhead costs to staff the hotel. Other costs will involve the land lease, utilities, marketing costs, and technology fees. There will also be costs associated with the maintenance of the hotel, food and beverage inventory, spa inventory, and hotel guest room supplies.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and in order to pay off the startup business loan.

  • Initial Number of Room Nights Sold per Month: 8,000
  • Number of Events per Month: 30
  • Land Lease per Year: $1,500,000

Financial Projections

Income statement, balance sheet, cash flow statement, hotel business plan faqs, what is a hotel business plan.

A hotel business plan is a plan to start and/or grow your hotel business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can  easily complete your hotel business plan using our Hotel Business Plan Template here .

What Are the Main Types of Hotel Companies?

There are many types of hotel companies. Most hotels are affiliated with a hotel franchise company. Other hotel companies distinguish themselves by star level-  4 to 5-star hotels are on the higher end of rate and amenity offerings, whereas 2 to 3-star hotels cater more towards the everyday business travelers and families.

What Are the Main Sources of Revenue and Expenses for a Hotel Business?

The primary source of revenue for a hotel business are the room fees it charges each guest to stay at the hotel. Revenues are also collected for different amenity offerings, such as room service,  restaurant and bar revenue, spa revenues, and guest shop revenue.

The key expenses for a hotel business are the costs for inventory, maintenance, supplies, furniture, fixtures, and equipment, technology, and payroll of the staff. Other expenses will be the rent, utilities, and overhead costs, if applicable.

How Do You Get Funding For Your Hotel Business Plan?

Hotel businesses are most likely to receive funding from banks. Typically you will find a local bank and present your business plan to them. Angel investors and other types of capital-raising such as crowdfunding  are other common funding sources. This is true for a business plan for a hotel, a resort or a boutique hotel business plan.

What are the Steps To Start a Hotel Business?

Starting a hotel business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Hotel Business Plan - The first step in starting a business is to create a detailed hotel business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast.  

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your hotel business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your hotel business is in compliance with local laws.

3. Register Your Hotel Business - Once you have chosen a legal structure, the next step is to register your hotel business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws. 

4. Identify Financing Options - It’s likely that you’ll need some capital to start your hotel business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms. 

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations. 

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events. 

7. Acquire Necessary Hotel Equipment & Supplies - In order to start your hotel business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation. 

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your hotel business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

Learn more about how to start a successful hotel business:

  • How to Start a Hotel Business

Where Can I Get an Example Hotel Business Plan PDF?

You can download our example hotel business plan PDF template here . This is a business plan template you can use in PDF format.

Other Helpful Business Plan Templates

Franchise Business Plan Template Resort Business Plan Template Bed and Breakfast Business Plan Template

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Owning a hotel is a dream for many people, who like to organize and engage in multiple different activities. From having unique themes to beautiful decor, a hotel business gives you an ample amount of chances to showcase your creativity.

But the pandemic might have naturally left many of you doubting the viability of hotels.

With a vast variety of reasons a hotel serves, the hotel business is very less likely to become irrelevant.

Most leading hotel businesses, today, rely on software to manage their operations. Kiosk Mode for automated check-ins, on-the-spot reservations, and feedback, hotel management software for customer management, and revenue control are just some of the many solutions that streamline hotel management.

And all you need to have a thriving hotel business is a hotel business plan that’ll help you get the maximum out of the profitable times and stay prepared for unexpected circumstances.

Industry Overview

The hotel industry stood at a whopping market value of 0.95 trillion dollars in 2021 and is recovering at a rapid rate after the COVID-19 pandemic.

The hotel industry is ruled by several major players, hence it is a good practice to go through their case studies and business strategies. There’s a high chance that you might find something very useful for yourself.

Work vacations and leisure trips are the major factors that contribute to the growth of the hotel industry.

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Things to Consider Before Writing a Hotel Business Plan

Select a good location.

An accessible and well-located hotel is much more likely to work than one that is situated otherwise. Also, the neighborhood you set up your hotel in matters a lot too. Hence, it is important to choose the right size of land and locality to set up your hotel.

Find good suppliers

From laundry, and housekeeping to the right ingredients for the restaurant,  there are several supplies a hotel needs. And to satisfy your customers, it is essential to get the best of everything. After all, the reputation and image of your hotel matter a lot when it comes to running a hotel business.

Know your financial requirements

A hotel has several financial requirements from location to installation of appliances, furniture, decor, and salaries of employees. This also makes for a complex financial structure. Hence, it is good to figure out and keep an account of all your financial needs before getting started.

Find your USP

In the mass of industry giants and small businesses that exist in the business, it is important to have something that helps you stand apart from everyone else. From theme-based decor to additional services and ventures, your USP can be anything. But make sure that you find one before you get up and running.

Chalking Out your Business Plan

If you are planning to start a new hotel business, the first thing you will need is a business plan. Use our sample hotel business plan created using upmetrics business plan software to start writing your business plan in no time.

Before you start writing a business plan for your new hotel business, spend as much time as you can reading through some samples of hotel and lodging-related business plans .

Reading some sample business plans will give you a good idea of what you’re aiming for, and also it will show you the different sections that different entrepreneurs include and the language they use to write about themselves and their business plans.

We have created this sample Hotel Business Plan for you to get a good idea about what a perfect hotel business plan should look like and what details you will need to include in your stunning business plan.

Hotel Business Plan Outline

This is the standard hotel business plan outline which will cover all important sections that you should include in your business plan.

  • Business Overview
  • Mission Statement
  • Location and Facility
  • Steve Cowan
  • Key Advisors to the Company
  • Economic Environment
  • Geographical/Competitive Environment
  • Legal/Political Environment
  • Technology Environment
  • High Line ($139-$750 per night, depending upon season)
  • Motel ($59-$119 per night, depending upon season)
  • Bed & Breakfast (B&B)
  • Summary of Opportunities and Threats in the Environment
  • Competitive Advantage
  • Industry Keys to Success
  • SWOT Analysis
  • Marketing Strategies
  • Target Markets – Consumer
  • Positioning and Product Strategy
  • Distribution Strategy
  • Pricing Strategy
  • Service and Support Philosophy
  • New Business Segment
  • Publicity and Public Relations
  • Guest Reward Programs
  • Advertising
  • Marketing and Promotion Budget
  • Evaluation & Control Strategies
  • Project Funding Summary
  • Phase 1 Funding Amounts Sought
  • Financial Plan Assumptions
  • Income Statement Projections
  • Balance Sheet
  • Cash Flow Projections

After getting started with Upmetrics , you can copy this sample hotel business plan template into your business plan and modify the required information and download your hotel business plan pdf or doc file.

It’s the fastest and easiest way to start writing your business plan.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

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Download a sample hotel business plan

Need help writing your business plan from scratch? Here you go;  download our free hotel business plan pdf  to start.

It’s a modern business plan template specifically designed for your hotel business. Use the example business plan as a guide for writing your own.

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Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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business plan in hotel pdf

What is a business plan

What happens if you do not have a business plan, internal analysis and external analysis for the business plan, how to conduct a market study to forecast demand, how to create the marketing plan as part of the business plan, how to define the competitive advantage, how to structure a business plan, use a ready-made template for your business plan.

Imagine you wanted to cook a gourmet recipe for the first time. You could open the refrigerator and start mixing random ingredients, hoping for a flavorful result.

Or, you could follow a detailed recipe that guides you step by step , telling you what ingredients to use, in what amounts, and in what order to add and mix them.

A business plan is exactly that: your recipe for success !

A business plan is not only necessary if you are preparing to open a new hospitality business; it is a detailed technical document that helps you establish:

  • your hotel's goals: e.g., improve customer service, achieve a certain occupancy rate, increase turnover over the previous year, etc.

So a business plan is both a roadmap to help you stay organized and focused, as well as a key tool for engaging externalstakeholders (such as investors, banks, finance companies, shareholders, public administration) and internalstakeholders (such as owners, general manager or management).

Preparing a recipe without following instructions can be a fun experiment, but when it comes to your hotel and your investment , it's best not to improvise .

Technically it is possible to run a hotel without a business plan, everything might go well and you might achieve your goal. But it will be much more difficult, take longer, and you will run the risk of making mistakes more often.

Analyzing and understanding internal and external factors to your hotel is critical to writing an effective business plan, especially in the increasingly competitive and changing hospitality industry. But what do these terms mean?

Internal analysis

It means understanding your hotel's strengths and weaknesses on all levels: from staff skills, to service quality, to financial capacity. Knowing them will help you leverage what is working well and improve areas where you are lacking.

External analysis

It means understanding the opportunities and challenges present in your target market. In the hospitality industry, new trends, new customer preferences, changes in technology or competitor behavior can emerge quickly. These elements can be opportunities or threats: for example, the rise of eco-tourism could be a plus for a hotel already committed to the "green" transition, but a critical issue for a hotel that has never pursued sustainability.

Strengths and weaknesses are related to the hotel's internal analysis. For example, a strength might be a highly qualified and motivated team, while a weakness might be the absence of a restaurant within the hotel.

Opportunities and threats are derived from the external analysis. An opportunity could be increased demand due to a special event, while a threat could be the construction of a new competing hotel nearby.

Demand forecasting is a crucial component of a hotel business plan: it helps you manage resources and finances, plan marketing strategies, and provide excellent customer service.

The best way to forecast demand is to do a market study , as a means to retrieve key information on trends, consumer behavior, competition, and all factors that may influence demand for your hotel's services.

You can divide the market study into two phases :

Macro Analysis

Here you will consider the external forces that influence the hospitality industry as a whole. For example:

  • Political-legislative context: tourism laws, hospitality regulations, health and safety regulations, etc.
  • Target market: size and trends of the hotel's target market and competitors.
  • Technology evolution: technology trends relevant to the hospitality industry such as home automation, chatbots, artificial intelligence, etc.

Micro Analysis

Here you will focus on the specific aspects of your hotel's immediate environment to better understand how to differentiate and personalize your services. For example:

  • Clientele: defines age, gender, income, nationality, travel preferences and other demographics of your target customers.
  • Revenue through Operators and Channels: details the hotel's supply chain
  • Competition: explores the hotel's direct and indirect competitors with their strengths and weaknesses, products and services, marketing strategies, etc).

To do this kind of analysis you can use externaltools such as books and trade journals, conference proceedings, trade association reports or Eurostat data, but also internaltools such as data from your management software, business intelligence, OTA channels and benchmarking.

The Marketing Plan is a key section of the business plan that focuses exclusively on the marketing, revenue and financial strategy related to the hotel's products and services . It is used to set goals and implement concrete actions to achieve them.

It is a document that is primarily intended for an internal audience (general management, reception staff, revenue manager, etc.) and is drafted annually, although it is good to remember to update it regularly to adapt to market developments and any internal changes in the hotel.

Sections that typically make up a Marketing Plan include:

  • Business Mix for analysis of the hotel's market segmentation.
  • Business Strategy: revenue management, sales and marketing activities aimed at achieving the planned budget.
  • Qualitative Strategy: operational and marketing activities for optimizing procedures and improving review scores.
  • Financial Strategy: activities related to the costs incurred by the hotel.

Competitive advantage, or what is called a "USP" (Unique Selling Proposition) in marketing terms, is what distinguishes your business, products or services from those of your competitors. In essence, it is the reason why customers should choose you over others.

But how do you go about defining your advantage over your competitors? Here are some steps to follow:

  • Analyze the market: you need to understand what your competitors are offering and identify current market trends.
  • Identify potential risks/opportunities: think about how you could differentiate yourself and outperform competitors using the SWOT analysis you have already performed.
  • Consider customer needs: what are your guests looking for? The best way to do this is to ask them directly, avoiding making assumptions.

After gathering all this information, you can list your strengths using the acronym USP:

  • U (Unique): the features that make your hotel unique. It can be something that only you offer and no one else.
  • S (Selling): having a product or service that is in line with market expectations or that is not met by competitors.
  • P (Points): the points that differentiate your hotel from the competition.

Once you have performed all the analyses and collected the necessary data, you can proceed to include them in your business plan, which will become a key document for directing and growing your hospitality business.

You will need to break it down into two main sections : a descriptive one and a quantitative one. Here's how to compose both parts:

Descriptive part:

  • company presentation
  • project summary
  • description of products and services
  • target market
  • business strategies
  • SWOT analysis
  • events calendar

Quantitative part:

  • Market and facility KPIs
  • Budget of revenues and costs
  • Earnings from top accounts and channels
  • Business mix
  • Analysis in terms of quality

In this article you learned about all the steps involved in creating a complete business plan for your hotel or lodging facility.

Starting from scratch, however, can be difficult, especially if this is the first time you find yourself writing one. That's why we have prepared a sample business plan template for you to download for free! Inside you will also find a matching Excel template: together they will provide you with a solid structure and guide you step by step in drafting your plan. Not only will you savetimeandeffort , but you will also be sure not to make mistakes. Startwriting your hotel's recipe for success now!

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Hotel Business Plan

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You’ve probably decided to follow your dreams and open your very own hotel. But before you begin spending your financial resources and designing your hotel blueprint, you need to have a hotel business plan . It will guide you every step of the way and serve as your road map to the opening.

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What is a Hotel Business Plan?

A hotel business plan contains the goals of the owners, the methods, and the timeframe for accomplishing them. It also describes the hotel as a business, its recorded history, as well as its financial projections and information. They serve as a road map for the owners on how to run the hotel.

How to Create a Hotel Business Plan

Statista reports that as of March 2020, the average daily rate of hotels in the United States to be $110.66 million. The current state of the world shows how a hotel business can go down without specific content in the plan. It has to be adaptable with unexpected events occurring all over the world by finding new ways of providing service and gaining profit. If you have never made a hotel business plan before, check out these tips for some ideas on your design.

1. Add Executive Summary

Place the executive summary in your business plan’s introduction. Your mission statement serves as an introduction to your design. It’s typically a one-line statement that describes the essence of your company. This explains why you are in business or the market’s need for your services. Your plan’s objectives or business goals will then specify what you hope to accomplish with this corporate venture.

2. Write Down Company Analysis

The concept you have for your hotel should contain a unique selling point to succeed in a competitive market. This general analysis comprises the distinctive qualities that differentiate your hotel business from others. Provide detailed information for this section to make it easier for investors and other stakeholders to grasp your ideas.

3. Present Market Analysis

Market research and customer analysis is a vital aspect of your document. After all, you can’t serve a market you know nothing about. In-depth information about your target customers will help you determine the primary needs of this market segment in terms of location, amenities, and service.

4. Discuss Operations Plan

This constitutes the management responsible for running key aspects of the business. You need to identify the type of staff members and administrative body your hotel business requires, such as the number of employees and their responsibilities.

FAQ’s

Do i pay for my hotel stay before or after i check-in.

Generally, most hotels charge you for your stay when you are checking out, right after your stay in the hotel. However, you can also pay beforehand for your stay if you wish to book a room in advance.

Is a hotel a good investment?

Hotels are generally a good investment and make for an excellent source of income as long as you have a large market and an effective way to draw in customers. The economy can significantly impact the success or failure of your hotel.

Who creates the hotel business plan?

It is usually the owner of the hotel who comes up with the business plan. However, one must be business savvy and have an education in hotel management when it comes to this. If the owner is not very knowledgeable, they can have a team prepare it for them instead.

Hotels vary depending on the characteristics they possess, including the services that they provide, the location, the prices, and whether the establishment is an independent firm or part of a chain operation. Whether you own a startup bed and breakfast or a 5-star luxury hotel, the only way it will thrive is to have a solid hotel business plan to guide your endeavors in the hospitality industry.

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Hotel Business Plan

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Turn your dreams into reality with a comprehensive hotel business plan. 

Why do I need a hotel business plan?

Studies show that entrepreneurs who finished their business plan were twice as likely to succeed in growing their business than those with no plan. A hotel business plan provides a detailed roadmap of what needs to be accomplished and why and gives potential investors insight into your business idea.  

Included in this business plan are templates for: 

  • Company analysis
  • Industry analysis 
  • Competitive analysis 
  • Operations plan 
  • Financial plan

How to create a hotel marketing plan in 2023 [+free template]

From idea to execution: 10 sections to include in your hotel business plan, what is hotel revenue management the beginner’s guide.

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How to Make a Business Plan for your Hotel

Whether you own a bed and breakfast, a family-run inn, a cosmopolitan hotel or an all-inclusive resort, a business plan is absolutely essential to your success.

You might have the best hotel concept in the world, but none of that will matter if you don’t have a well-organized plan that lays out how it will come to fruition.

Unfortunately, many hoteliers don’t use business plans to their full potential. Instead, they throw together a collection of ad-hoc documents to show stakeholders, investors and other interested parties. Even worse, they don’t put together a business plan at all. This is a big mistake, but it often stems from people finding the concept of business plans intimidating.

Fortunately, hotel business plans aren’t as daunting as they seem. At their most basic, they’re summaries of the most important details of your hotel concept . They allow readers to learn everything they need to know about your hotel idea in a detailed yet succinct manner.

Need guidance in doing so? Follow the points outlined here and you’ll have no trouble developing an effective business plan for your hotel.

Table of contents for this article:

Hotel Business Plan Essentials

Other elements to include, focus on the essential, 1. executive summary.

Your business plan in a nutshell.

The placement of executive summaries is misleading. They normally come first in business plans, but really, they should be written last. This is because they cover all the key points that are mentioned in your business plan.

Along with summarizing the basics, remember to include your broader mission statement and specific project objectives.

We’ve said it once and we’ll say it again, it’s much easier to write a great executive summary once you’ve finished the rest of your business plan!

Relaxing hotel view

2. Company Analysis

Think of this as an elevator pitch.

Provide an accurate yet exciting impression of your hotel project as it stands. Talk about background information like business stage, legal structure, investors and/or stakeholders and other major milestones. Most importantly, make sure you also highlight your hotel’s unique features and qualifications, sometimes referred to as USPs (Unique Selling Propositions).

USPs are key in the highly competitive hotel market and can really make your concept stand out from the crowd. Does your hotel have pool, jacuzzi or spa amenities? Is it completely wheelchair accessible? Does it offer amazing views of the city or surrounding countryside? These are all key features to highlight in your company analysis.

Some company analyses also use the SWOT analysis framework to assess their hotel concept’s strengths, weaknesses, opportunities and threats.

  • Optimizing occupancy, revenue or ADR
  • Upgrading your software stack
  • Solving distribution or/and tech issues
  • Improving their hotel online presence

3. Industry Analysis

What context will you be operating in, exactly?

In a business plan, industry analysis refers to researching relevant market trends. Understanding short and long-term trends that affect the hotel industry is key in putting together an effective hotel business plan, and eventually running a successful hotel.

Think about trends and events in relation to broader themes like technology, health, environment, politics, culture and economy. Reflect on how they might affect your business, or better yet, how your business could use them to its advantage. In the context of COVID-19 , for example, it’s a great idea to be transparent about the sanitary measures and distancing policies your business has (or would be able to) put into effect.

Depending where your hotel is located, industry analysis may be daunting. A more manageable way to think about it is in relation to your relative market. That is, focus your research specifically on hotels that have a similar concept to yours .

Industry trends affect family-run bed and breakfasts very differently than they do all-inclusive resorts, so make sure to undertake analysis that’s relevant to your business.

Bottle of Champagne in hotel room

4. Competitive Analysis

Now, it’s time to size up the competition.

One of the best ways to put together a successful hotel business strategy is to have an excellent idea of what the competition is doing. Emulate what they’re doing correctly and improve upon what they’re doing wrong. If you see that many customers are complaining about the weak WiFi or lack of breakfast at hotels in the area, see if your business can provide those amenities.

You can focus your research solely on local competitors, but you can also include global competitors with similar concepts to your own . How you choose to do this will depend on your hotel’s concept and where it’s located.

Similar to industry analysis, competitive analysis is intimidating to many. In order to simplify it, only undertake in-depth analysis of your most direct competitors. Some market experts also use the SWOT analysis framework when analyzing the competition as well.

When it comes to more indirect competitors, try grouping them together and thinking about big picture comparisons.

hotel guest with luggage

5. Ideal Customer Profile

Next, you’ve got to figure out who exactly will be coming to your hotel.

It’s incredibly important to have a specific picture of your hotel’s ideal customer. Just like any other product or service, you’ll need to determine who you’ll be marketing to . Different kinds of hotel guests have different priorities and needs, so it’s important to determine who you’ll be catering to .

Put simply, a businessman staying in central London for a work conference will have very different hotel needs compared to a family of four on a week-long summer vacation.

Ideal hotel guest profiles take geographic, demographic, socio-economic, psychographic, cultural and behavioral considerations into account. You’ll also want to consider whether your hotel concept will be broadly appealing to several hotel guest profiles or if you’ll be catering to a specific niche.

Need help putting together ideal customer profiles? Get inspired by checking out your direct competitors’ guest reviews online.

6. Marketing Plan

Last but not least, how will you attract guests?

A strong concept is only half the battle. Without an effective marketing strategy , your hotel will remain empty. At its most basic, your marketing plan should describe how you’ll attract guests to your hotel and therefore make it a profitable business.

In doing so, marketing plans usually touch on the following categories:

  • Marketing How will you get the word out to guests? In the modern age, this most often refers to online marketing strategies related to your hotel’s website, search engine results and social media presence. You can also cover direct marketing, offline marketing, networking, third-party promotion and partnerships here.
  • Sales & Distribution How will you secure bookings? Think about what channels you’ll use to communicate availability and manage reservations, for example if your hotel is being listed in Airbnb, you'll need an Airbnb channel manager to handle your reservations and avoid double bookings. Most hotels use a combination of direct and indirect sales and distribution strategies.
  • Yield & Revenue Management How will you make sure that your hotel is profitable? Consider pricing and yield strategies early on to maximize your business’s revenue growth.

Sunglasses by the hotel pool

We’ve talked about hotel business plan essentials, but we’re not done yet. The points we covered above are the basics, but there are several additional elements that you might want to consider including.

Remember, your hotel business plan should most importantly present the specific context of your project . The elements you include should reflect that.

We’ve included some ideas of additional elements you might like to include below, but the possibilities are endless.

  • Operations Discuss how your hotel will run on a day-to-day basis. This connects to management but focuses on the big picture. Make sure to include details like staff numbers, hotel processes, service standards, external suppliers and inventory management.
  • Management Have you established who will be in charge of your hotel’s management? Or who will be working at your hotel? If you have, talk about their profiles and what qualifies them to do their jobs here.
  • Finances Put simply, discuss the money you have, the money you’ll require and how much you estimate that your project will cost in total. This is also a good opportunity to mention ROI projections.
  • Reference Materials Be sure to include any supporting materials that support the information presented in your business plan. e.g. charts, graphics, resources, imagery and other media.

There you have it! Follow the steps above and you’ll have an effective business plan for your hotel in no time.

If you’re feeling overwhelmed by the process, remember to focus on the essentials first . Basic information like your project background, industry trends, competitor research and ideal clientele is your bread and butter. Once you’ve got those elements covered, start thinking about what additional elements you want to include based on your needs.

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13+ hotel business plan templates – pdf, google docs, ms word, apple pages.

If you are planning to run a hotel, either a small or big hotel business, then you will need a well-written hotel business plan, so that you have a plan ready for running your hotel plan perfectly. A restaurant business plan is like a road map that combines strategies, operations, and financial needs. It will help you save costs and prevent disastrous mistakes in the future.

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General FAQs

1. what is a hotel business plan, 2. what does a hotel business plan include.

  • Executive Summary
  • Company and Industry Analysis
  • Customer and Competitive Analysis
  • Strategic and Operations Plan
  • Financial Plan
  • Management Team
  • Key Milestones

3. What is the Purpose of a Hotel Business Plan?

4. what is the role of a hotel operations manager, 5. how can you plan the launch of a new hotel.

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Whether your business is a rustic retreat or a high-end bed and breakfast, these sample business plans for hotels, inns, resorts, and other lodging businesses will help you write a business plan that will guide you to business success.

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6+ SAMPLE Small Hotel Business Plan in PDF

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Small Hotel Business Plan

6+ sample small hotel business plan, what is a small hotel business plan, elements of a small hotel business plan, tips on small hotel business plan, how to start a small hotel business, how large is the market for hotels, how do hotels get their revenues.

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Small Hotel Business Plan Example

Printable Small Hotel Business Plan

Printable Small Hotel Business Plan

Executive summary, business summary, business overview, market analysis.

  • Economic Environment – This is the factor affecting inflation, increasing salaries, and types of employment. Know how people will want to spend money and why will they want to get away sometimes.
  • Geographical Environment – This factor will tell whether there can be many people that will visit your hotel. You must consider the geographical location because you have to ensure that your hotel can be a likable place for customers.
  • Legal Environment – Does your hotel comply with all the state laws? You must follow all the rules like liquor licenses so that your guests will not have any problem with your hotel. They need a place where they can do all things legally.
  • Technology Environment – Your hotel should be updated with the latest technology. This can make your hotel more elegant and many will want to visit your hotel. State-of-the-art technology can set your hotel apart from other hotels.

Competitive Analysis

Advertising and operational strategy, financial plan, step 1: start with a plan, step 2: make a proposition, step 3: make a marketing plan, step 4: get capital, step 5: build the small hotel, step 6: hire key workers, step 7: launch the hotel, share this post on your network, you may also like these articles, 23+ sample sports action plan in pdf | ms word.

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Hotel Restaurant Business Plan PDF Example

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  • February 25, 2024
  • Business Plan

The business plan template for a hotel restaurant

Creating a comprehensive business plan is crucial for launching and running a successful hotel restaurant. This plan serves as your roadmap, detailing your vision, operational strategies, and financial plan. It helps establish your hotel restaurant’s identity, navigate the competitive market, and secure funding for growth.

This article not only breaks down the critical components of a hotel restaurant business plan, but also provides an example of a business plan to help you craft your own.

Whether you’re an experienced entrepreneur or new to the real estate industry, this guide, complete with a business plan example, lays the groundwork for turning your hotel restaurant concept into reality. Let’s dive in!

Our Hotel Restaurant Business Plan is designed to cover all critical aspects for a comprehensive strategy. It outlines the hotel’s unique offerings, market position, competitive edge, management expertise, and financial goals.

  • Executive Summary: Offers an overview of the hotel restaurant’s business concept, market analysis, management, and financial strategy.
  • Building & Location: Describes the hotel’s prime location, architecture, and why it’s appealing to potential guests.
  • Hotel Pricing & Services: Lists the room options, amenities, and additional services such as spa and concierge.
  • Restaurant Facility & Operations: Details the restaurant’s layout, capacity, and operational approach.
  • Key Stats: Shares industry size, growth trends, and relevant statistics for the hotel and restaurant market.
  • Key Trends: Highlights recent trends affecting the hospitality sector, like sustainability and technology integration.
  • Key Competitors: Analyzes main competitors in the area and how the hotel restaurant offers a unique experience.
  • SWOT: Strengths, weaknesses, opportunities, and threats analysis.
  • Marketing Plan: Strategies for promoting the hotel and restaurant to attract and retain guests.
  • Timeline: Key milestones and objectives from planning through the first year of operation.
  • Management: Information on who manages the hotel restaurant and their roles.
  • Financial Plan: Projects the hotel restaurant’s financial performance, including revenue, profits, and expected expenses.

The business plan template for a hotel restaurant

Hotel Restaurant Business Plan

Download an expert-built 30+ slides Powerpoint business plan template

Executive Summary

The Executive Summary introduces your hotel restaurant’s business plan, providing a concise overview of the restaurant and its offerings. It should detail your market positioning, the range of culinary experiences and dining services you offer, its location within the hotel, ambiance, size, and an outline of day-to-day operations. 

This section should also explore how your hotel restaurant will integrate into the local dining scene, including the number of direct competitors within the area, identifying who they are, along with your restaurant’s unique selling points that differentiate it from these competitors.

Furthermore, you should include information about the management and co-founding team, detailing their roles and contributions to the restaurant’s success. This could include the head chef’s culinary background, the restaurant manager’s hospitality experience, and other key personnel. Additionally, a summary of your financial projections, including revenue and profits over the next five years, should be presented here to provide a clear picture of your restaurant’s financial plan. This will help potential investors understand the growth potential and financial viability of your hotel restaurant.

Make sure to cover here _ Business Overview _ Market Overview _ Management Team _ Financial Plan

Hotel Restaurant Business Plan executive summary1

Dive deeper into Executive Summary

Business Overview

For a Hotel Restaurant, the Business Overview section can be effectively divided into 3 main sections:

Building & Location

Describe the restaurant’s ambiance and design, focusing on how it complements the hotel’s theme and enhances the dining experience. Mention the restaurant’s location within the hotel, highlighting its accessibility to both hotel guests and outside patrons. Emphasize features such as scenic views, outdoor seating, or unique architectural elements that set the dining atmosphere apart. Explain why this location is beneficial for attracting your target demographic, including hotel guests, local diners, and tourists.

Hotel Pricing & Services

Outline the range of dining options and services offered, from breakfast buffets and à la carte menus to special themed dining evenings or room service options. Discuss your pricing strategy, ensuring it aligns with the hotel’s positioning and the value of the culinary experience provided. Highlight any special packages, such as dining credits included in hotel stays, happy hour deals, or seasonal promotions that add value for hotel guests and encourage local patronage.

Restaurant Facility & Operations

Provide details on the operational aspects of the restaurant, including kitchen facilities, seating capacity, and any private dining or event spaces available. Discuss the restaurant’s service model, whether it’s casual dining, fine dining, or a specific theme or cuisine focus. Mention any sustainable practices or local sourcing initiatives in place to appeal to eco-conscious diners. Describe how the restaurant’s operations are designed to ensure high-quality service and memorable dining experiences for every guest.

Make sure to cover here _ Building & Location _ Hotel Pricing & Services _Restaurant Facility & Operations

Business Plan_Boutique Hotel building and location

Market Overview

Industry size & growth.

In the Market Overview of your hotel restaurant business plan, begin by examining the size of the restaurant industry within the hospitality sector and its growth prospects. This analysis is essential for grasping the market’s breadth and pinpointing potential areas for expansion.

Key Market Trends

Move on to discuss recent trends in the dining industry, such as the growing consumer interest in farm-to-table dining experiences, international cuisines, and health-conscious menus. For instance, spotlight the demand for dining experiences that offer not just meals but culinary journeys, with a focus on locally sourced ingredients, dietary variety, and innovative cooking methods. The trend towards sustainability in the food industry, including waste reduction and eco-friendly practices, should also be highlighted.

Key Competitors

Next, assess the competitive landscape, which encompasses a variety of dining establishments from luxury hotel restaurants to casual dining spots, as well as the rise of delivery services and pop-up eateries. For instance, underline what sets your hotel restaurant apart, be it through unparalleled service, a distinct culinary concept, or a chef with a notable reputation. This section will assist in clarifying the demand for hotel restaurant services, the competitive framework, and how your establishment is poised to succeed in this vibrant market.

Make sure to cover here _ Industry size & growth _ Key market trends _ Key competitors

Hotel Restaurant Business Plan market overview

Dive deeper into Key competitors

Begin with a SWOT analysis for the hotel restaurant , emphasizing Strengths (such as a unique culinary concept and a prime location within the hotel), Weaknesses (including potential high operational costs or stiff competition from local dining establishments), Opportunities (for instance, the growing trend in culinary tourism and interest in unique dining experiences), and Threats (such as economic downturns that may reduce discretionary spending on dining out).

Marketing Plan

Then, formulate a marketing strategy that details how to draw in and keep customers through targeted marketing efforts, special dining promotions, an active and engaging online presence, and involvement in local events and initiatives.

Lastly, establish a comprehensive timeline that marks key milestones for the hotel restaurant’s launch, promotional activities, customer base development, and growth goals, ensuring the business progresses with clear objectives and intent.

Make sure to cover here _ SWOT _ Marketing Plan _ Timeline

Hotel Restaurant Business Plan strategy

Dive deeper into SWOT

Dive deeper into Marketing Plan

The Management section focuses on the hotel restaurant’s management and their direct roles in daily operations and strategic direction. This part is crucial for understanding who is responsible for making key decisions and driving the hotel restaurant toward its financial and operational goals.

For your hotel restaurant business plan, list the core team members, their specific responsibilities, and how their expertise supports the business.

Hotel Restaurant Business Plan management

Financial Plan

The Financial Plan section is a comprehensive analysis of your financial projections for revenue, expenses, and profitability. It lays out your hotel restaurant’s approach to securing funding, managing cash flow, and achieving breakeven.

This section typically includes detailed forecasts for the first 5 years of operation, highlighting expected revenue, operating costs and capital expenditures.

For your hotel restaurant business plan, provide a snapshot of your financial statement (profit and loss, balance sheet, cash flow statement), as well as your key assumptions (e.g. number of customers and prices, expenses, etc.).

Make sure to cover here _ Profit and Loss _ Cash Flow Statement _ Balance Sheet _ Use of Funds

Hotel Restaurant Business Plan financial plan

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How to Write a Hotel Business Plan in Kenya [Free PDF Template]

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How to Write a Hotel Business Plan in Kenya [Free PDF Template]

Creating a Hotel Business Plan in Kenya will help you greatly accelerate the realization of your hotel venture. And while it is possible to kickstart and manage your hotel without a plan, if you aim to establish a standout hotel that surpasses competitors, a business plan might be essential. 

However, writing a business plan from scratch is no easy task, especially if this is your first venture and you lack financial or business expertise. That is exactly why we created this business plan template to help you write your plan faster. 

READ FULL GUIDE: How to Start Profitable Hotel Business in Kenya [2023 Guide]

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What is a Hotel Business Plan in Kenya?

A hotel business plan is a written document that precisely outlines your goals and objectives for the hotel business and the strategies you intend to implement to achieve them. This plan serves as a roadmap that guides your hotel business from its inception to a level where it can generate sustainable profits. 

The business plan encompasses your goals, marketing strategies, financial forecasts, and various other aspects.

So, whether you are starting a small-scale hotel business or planning for large-scale operations, this document will significantly facilitate your journey. 

But why do you need a hotel business plan anyway? Let’s find out below…

The Importance of a Hotel Business Plan in Kenya

There are many factors that underscore the significance of having a business plan for your hotel. They include:

  • Clarifying Objectives: A well-structured business plan enables you to have a clear understanding of your hotel’s goals and aspirations.
  • Goal Setting: By establishing concrete goals early on and recognizing potential obstacles, you can effectively strategize to overcome challenges and attract customers, leading to profitability.
  • Progress Tracking: The business plan allows you to monitor and measure your hotel’s progress accurately, ensuring you remain on track.
  • External Funding: If you intend to seek external funding for your hotel venture, a well-written business plan is important to convince potential investors or lenders.
  • Team Alignment: The business plan helps align your team members with the hotel’s objectives and goals, fostering a cohesive working environment.
  • Financial Clarity: By creating a comprehensive financial plan, you can understand how much you need to start a hotel in Kenya and the kind of profits you can expect.
  • Competitive Analysis: Understanding your competition through the business plan enables you to devise effective strategies to outperform them.
  • Marketing Strategies: Effective marketing strategies are crucial for attracting customers to your hotel, and the business plan facilitates the creation of such strategies.
  • Risk Mitigation: By identifying potential risks in advance, the business plan allows you to minimize the chances of financial loss or making evitable mistakes.

RECOMMENDED: How to Write a Highly Effective Business Plan in Kenya

Why You Need a Hotel Business Plan Template

As I mentioned earlier, creating a hotel business plan from scratch can be a daunting task, often leading to unnecessary details and complexity. That’s why a template comes in handy. In particular, this template will help you to: 

  • Save time: Using a template streamlines the process, enabling you to complete your hotel business plan faster.
  • Focus on relevant parts: This template will help you focus on the most important aspects of your hotel business, avoiding irrelevant details.
  • Find clarity: Following a template gives you a clear picture of what you should include in your hotel business plan.

Types of Hotel Business Plans in Kenya 

There are two main types of hotel business plans you can choose between:

  • Traditional Hotel Business Plan 
  • Lean Hotel Business Plan

Traditional Business Plan

This type of business plan is more comprehensive and typically consists of several pages. It is only suitable for large-scale hotel ventures seeking external funding. 

A traditional business plan usually has the following sections:

  • Executive summary
  • Company description
  • Product or service description
  • Market analysis
  • Organization and management team
  • Marketing and sales
  • Financial projections

You might not need all these sections for your hotel business. So, when writing your plan, only include sections that align with your specific goals and requirements. You will also need to determine whether you need funding or are simply looking for a detailed roadmap to launch and expand your hotel.

Check Our Full Hotel Business Plan Template:

Business plan template

DOWNLOAD FREE TEMPLATE

Lean Business Plan

The lean format is a simplified version of the traditional business plan, often condensed into a one-page table summary. A lean business plan helps to give you a snapshot of your business without going into too much detail.

 It also serves as an action plan or outline to guide you and your team while starting and growing the hotel. 

This format is unsuitable for securing loans or external investments. 

A lean business plan typically has the following sections:

  • Identity: Briefly describe your hotel business.
  • Problem: Identify the issue your hotel intends to solve.
  • Solution: Explain your unique offerings to address the problem.
  • Competition: Analyze competitors, including their strengths and weaknesses.
  • Expenses: Outline the startup costs of your hotel.
  • Target markets: Identify your customer base.
  • Marketing activities: Specify marketing strategies and associated costs.
  • Sales channels: Describe how you will sell your services/products to customers.
  • Revenue streams: Outline the various ways your hotel will generate income.
  • Partners and key resources: Identify crucial collaborations and resources.
  • Team: List the individuals and their roles in running the hotel.
  • Milestones: Plan how you will test and launch your hotel.

DOWNLOAD FREE LEAN TEMPLATE

The choice between a traditional and lean business format comes down to the the scale of your hotel business and the purpose of the business plan. 

When Not To Use This Template 

While a business plan template can significantly fasten the planning process, there are scenarios where it might not suffice. Here are some examples:

  • Large-scale ventures: For complex projects requiring substantial external funding, a more detailed plan is necessary.
  • Investor relations: Extensive financial projections and analysis are crucial when seeking significant investments.
  • Complex markets: Highly competitive markets demand a tailored approach beyond the template.
  • Regulatory compliance: Hotels with specific legal requirements need a comprehensive plan to address them.
  • Long-term planning: For sustainable growth, a more detailed strategic plan is essential.

To enhance your business plan’s accuracy and effectiveness, you will need customized financial projections and additional research. 

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I am a personal finance enthusiast and digital marketer. My work here is to help you navigate your financial journey and achieve your main money goals. Through Omoka Digital, I provide practical tips, strategies, and insights on budgeting, saving, investing, and debt management. My aim is to empower you with the knowledge and tools you need to make informed financial decisions and improve your financial well-being.

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