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21 SMART Goals Examples for Your Small Business Development

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Starting a business isn’t easy, and running it is even more challenging. New entrepreneurs often feel fear and a lack of motivation, not knowing how to act. Even experienced business owners may be hesitant about their business development. Some may say, “if it works, don’t fix it,” but this isn’t a universal rule.

That’s why SMART goals for business development are crucial for any entrepreneur. This guide will explain how to set goals that work and provide you with seven examples.

Table of Contents

What Is a SMART Goal?

It's crucial to understand SMART goals before you can set your own goals to help with your small business development.

The easy way to remember the core characteristics of a SMART goal is to familiarize yourself with the acronym: Specific, Measurable, Achievable, Relevant, and Time-bound. If your goals fit the SMART goal framework, there is little to no chance of failure. So now, let’s take a closer look at the criteria of a SMART goal.

Your goal should be definitive, answering a specific question and setting a specific target. That’s necessary to know exactly how the goal can be achieved and when it has been met. Strive to narrow down your goals as much as possible. Being excited isn’t enough .

Your goals should have some sort of metric to help you track your progress. If your goals truly meet this criterion, you should be able to answer questions starting with “How much?” “How many?” or “How long?” The ability to track your progress also motivates you to achieve further goals.

Set reasonable goals with reasonable deadlines. Consider any additional steps and changes in circumstance that may affect your progress and evaluate your abilities fairly. Breaking down large goals into smaller, more achievable goals helps you stay motivated and fight procrastination. Setting unachievable goals only leads to frustration.

Your goals should help you achieve your long-term plans. If you didn’t come anywhere closer to your main goal after completing your smaller goal, you might have wasted time and effort.

Your goals have a specific deadline that keeps you focused and motivated. Knowing you only have a limited amount of time to complete your tasks is a great push forward. Conversely, goals without deadlines often lead to procrastination.

Only with all these criteria combined do goals become SMART. However, if even one element is neglected, you may have trouble completing your goals. For example, let’s say you’ve set a goal of building a website for your small business.

This goal aligns with your long-term objective, is both achievable and measurable. However, it isn’t specific enough, nor is it time-bound. To make this goal work, you should specify the website functionality, purpose, and deadline.

The SMART framework works not solely in a business goal setting. It can be applied to any life situation, be it work, hobby, self-improvement , or even finding your life purpose . Make sure to check out our detailed guide on the SMART goal framework if you’d like to learn more.

Why Are SMART Goals Important for Small Business Development?

One of the most common reasons small businesses fail is the lack of organization and ambiguity in objectives. However, running a business involves more than just organizational tasks, such as managing resources and employees or dealing with logistics.

For a business to succeed, it should continuously improve – not necessarily by expanding into a larger business, but by maintaining or elevating product or service quality and increasing customer retention.

And if you’re only planning to start a business, you will encounter even more challenges. The top reasons beginning entrepreneurs fail are lack of motivation, procrastination, and fear of starting something new.

In the case of an existing small business, SMART goals are necessary to create a comprehensive business development strategy. For example, you may have a general aim but not know how to achieve it.

By breaking your main objective into SMART goals, you create a path to the next level. Most importantly, your SMART goals for business development should be relevant and specific.

In the case of a beginning small business, SMART goals are even more helpful. Achievable tasks eliminate the fear of starting something new. The broader your goals are, the less achievable they seem.

Time-bound and measurable goals ensure that you don’t waste time instead of moving towards your dream. When you start seeing your smaller SMART goals completed, you’ll receive a boost in motivation that will help you do more and achieve your primary objective even faster.

Now that you know why you need to set SMART goals for business development, let’s look at some examples of such goals:

21 SMART Goals Examples for Small Business Development

1. improve employee efficiency.

“Over the next four weeks, I will improve my employee workflow efficiency by evaluating which tasks they’re best at performing and assigning them accordingly. I will measure this every day based on the time it takes to complete a task and the quality of work, changing the tasks every three days.”

S : This statement identifies how exactly you’re planning to improve the workflow efficiency of your employees. Furthermore, it describes how you are going to define which tasks you’re best at performing.

M : The time required for an employee to complete a task is a specific, measurable value. Although the quality of work of one particular employee can’t always be measured objectively, you can compare the quality of work of different employees for justified conclusions.

A : This is an achievable goal, as you can evaluate your employee work quality, measure the time it takes to complete a task, and draw conclusions based on this information.

R : This goal is relevant to any business owner wishing to maximize profits and create a better working environment for their employees by giving them jobs they like and can do well.

T : This statement sets a specific period during which you will closely monitor your employee work. It also defines how often you will evaluate the results.

2. Improve Working Environment

“Over the next six weeks, I will improve the working environment for my employees by collecting anonymous feedback from each individual per week.”

S : This statement specifies how you’re planning to make your team members’ lives at work better – by collecting feedback to consider their wants and needs.

M : Employee feedback serves as an excellent basis for drawing conclusions and setting new goals. Receiving input from each employee each week is a simple metric.

A : This is an achievable goal, taking just a little time collecting and evaluating feedback each week.

R : This goal is relevant to any business owner, as happy employees tend to do their job better and are less likely to leave.

T : This goal will be met in six weeks.

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3. Improve Time Management

“Over the next month, I will improve my time management. I will do this by creating a schedule every day and marking tasks I have and haven’t completed and the time I started and finished doing them. I will also reduce the time I spend on my phone and measure it using a dedicated mobile app.”

S : This statement is specific. It defines how exactly you’re going to improve your time management – by creating a daily schedule and reducing the time spent on your phone.

M : The marks on your schedule are a good measure for evaluating and improving your time management. A dedicated mobile app provides insights into the time you’ve spent on your phone.

A : This is an achievable goal, taking just a little time to plan and track progress through the day.

R : Time management is crucial for business success. It helps to improve your overall workflow efficiency, which is beneficial for any business owner and aligns with your main objective.

T : This goal should be accomplished in one month.

4. Improve E-Commerce Website

“Over the next six weeks, I will improve my e-commerce website’s user experience. I will do this by implementing A/B testing and comparing how long visitors remain on the site and how many purchases they make on each site version.”

S : This statement specifies how you’re going to improve your website’s user experience – by implementing A/B testing.

M : The time spent and purchases made on each version of your site are a reasonable metric that helps to determine which site version works better.

A : This is an achievable goal if you have the time and resources to implement A/B testing and can evaluate the results afterward.

R : This goal is relevant for any online business owner, as site design and navigation play a crucial role in e-commerce profits.

T : This goal should be achieved within six weeks.

5. Launch Business Website

“I will launch my business website by the end of November. I will hire a skilled website developer, SEO content creator, and web designer to achieve this goal. I will clearly communicate my vision and goals to them and keep in touch throughout the development process.”

S : This statement specifies what you need to do to launch your website – not only hire professionals but also communicate with them.

M : A completed, functioning website is your measurement.

A : This is an achievable goal, as it simply requires hiring three employees and communicating with them.

R : This is a relevant goal for a beginning entrepreneur to build a business online or start a web business portfolio.

T : This goal should be met by the end of November.

6. Improve Customer Service and Product Quality

“I will improve my customer service and product quality by collecting customer feedback on my brand’s social media and my website over the next 12 weeks. I will pay attention to negative feedback to define which sides of my business require more work.”

S : This statement specifies how you will improve your customer service and product quality – by collecting customer feedback and addressing negative comments.

M : Customer reviews are your measurement. You can track how customer feedback regarding specific points changes throughout the 12 weeks.

A : This is an achievable goal, requiring only that you analyze feedback on your company’s social media and website.

R : This is a relevant goal for any small business owner. Excellent customer experience and product quality ensure better customer retention and, consequently, higher profits.

T : This goal will be accomplished within the next 12 weeks.

7. Attract More Customers

“Over the next four weeks, I will attract more customers by promoting my posts on social media. After that, I will measure the results based on the follower and order number.”

S : This statement specifies that you will reach new potential customers by promoting your social media posts.

M : The number of new followers and change in the number of orders is your measurement.

A : This goal can be achieved by regularly devoting some time to promoting social media posts.

R : This goal is relevant to any small business owner wishing to reach new audiences and expand their business.

T : This goal will be completed within four weeks.

8. Reduce Business Expenses

“In order to reduce business expenses, I need to stop outsourcing so much. With this in mind, within the next two months, I will have one of the current employees trained in doing payroll and I will hire one part-time employee to take care of cleaning and maintenance. ” “ In this way, I can eliminate the outside payroll services and cleaning companies. I estimate that this alone will save several thousand dollars within the year.”

S: This is very specific. It lists what will be done, how it will be achieved, and the timeframe of the action. 

M: This goal is measurable. You can know if you stopped some services and hired a person, as well as trained another person. For the amount of money saved, you only need to figure out the cost involved in paying the new employee and training the current one and subtracting that amount from the amount you would normally have paid for the other two services during a year.

A : This is an attainable goal that should be easily put into place.

R: This is relevant to cutting expenses. In-house employees often cost less than a specialized service and these are two positions that lend themselves well to in-house employees.

T: This goal is time-bound because you state you will do this within two months.

9. Become More Eco-Friendly

“To start becoming a business that is more aware of our impact on the environment, all paper will now be placed in a bin to be shredded and used as packing material. ” “ This will begin immediately and is just the first step as I research more options to make us more eco-friendly by the end of the year.”

S : While future actions aren't specified here, the act of having a required bin for papers to be shredded and used as packing material is definitely specific.

M: Measuring the impact on the environment isn't measurable, but this goal is in that you have visual evidence of it being done. 

A: This goal is attainable as long as each employee is aware of what needs to be done and cooperates. You might need to find a way to ensure employee cooperation.

R : Recycling paper and reducing the use of such items as Styrofoam or plastic for shipping is a great way to save on adding to environmental distress and help become eco-friendly.

T: Starting immediately is most definitely a time-bound element in regard to this goal.

10. Improve Teamwork among my Employees

“To foster employee teamwork, I will schedule monthly team-building seminars. These will include activities that allow employees to fully get to know each other and realize how success depends upon working together. ” “ Two of the activities will include an escape room and also a weekend camping trip, where each employee will be responsible for one portion of the trip – such as gathering firewood or preparing food.”

S: This is specific. The only way to make it more specific would be to give a precise month that these activities would be starting and an estimated time at least for when the camping trip would take place.

M: The measurement is built in by keeping track of each meeting or event. Keeping track of attendance will help measure the success of the meetings, and see if there is a correlation between the meetings and increased productivity can also be noted.

A: Scheduling these meetings and events is perfectly attainable. With a bit of planning and research, acceptable activities can be put into place.

R: Studies have shown that a spirit of teamwork often creates a better work atmosphere than one of severe competition. Happy employees who care about each other often care more for the company and will give their best.

T: Stating that there will be a meeting or activity every month makes this a time goal, but it could be made more so by stating when these activities will start.

11. Add a New Service or Product

“I need to expand the services I offer customers. Instead of being a simple dog groomer, I will utilize warehouse space that is currently sitting empty to design a pet daycare center for dogs. This will be ready to open in four months and I will work on getting the word out now to help garner interest.”

S: This is very specific. You state what you will do and how you will go about doing it. You also state when you plan on having the goal met.

M: This goal is measurable in that you can make a list of activities that need to be completed in order to convert the warehouse and create an acceptable place for a daycare. Each step you can check off measures a step closer to the completion of the goal.

A: With the proper planning of sub-goals, this main goal is completely attainable.

R : Adding a doggie daycare to your grooming business is definitely relevant to both adding additional services and growing your business.

T: You have given yourself a time-bound goal by stating that it will be completed in four months.

12. Promote a Deeper Community Connection

“I want to start making connections with the community so they think of me in positive terms. To this end, I will host a summer block party in August. It will include live music, free hot dogs and drinks, a free drawing for prizes, and activities for the kids. ”

S: This is a very specific goal. It lists exactly what you will do and what it includes. It also gives a general time period in which you will do this.

M: The goal itself is measurable. You will know if you actually hold the event and you can even get a good estimate of how well attendance turns out. You won't be able to measure its effectiveness in gaining a deeper community connection for a time, however.

A : With hard work and planning, this is an entirely achievable goal.

R: Holding an event like this is relevant to connecting with the community. It is a way to make people feel like you care about them and it gets you noticed.

T: Setting aside time in August makes this a time-bound goal.

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13. Open Another Branch

“It is time to start giving easier access to customers who may not be familiar with this side of town. One year from now, I will open a second location of my business across town that offers the same products and services with less travel time for customers.”

S: This goal states a specific thing you want to do and even mentions why, which gives you incentive. Adding in when you want to open the branch and the general geographical area makes it even more specific.

M: This is measurable. You will know when you actually open the branch. In addition, the steps needed to accomplish this will be the measurement of how much progress you are making.

A: This is attainable as long as you have the funds available to make it happen.

R: Opening a second location is definitely relevant to expanding your business as it allows you to potentially double your sales.

T: You have made this time-bound by giving yourself a one year deadline. 

14. Increase Website Traffic

“Over the course of the next 12 months, I will improve the amount of website traffic by 25%. I will do this by using content marketing and SEO optimization. I will outsource content creation using a team of writers familiar with SEO to bring in fresh ideas. I will measure this quarterly using website analytics tools to ensure we are on track and trending upward in visits to our website.”

S: This statement shows your intention to increase website traffic by 25% through SEO optimization and content marketing efforts.

M: The progress you make towards the goal will be measured using website analytics tools.

A: The goal can be attained because, in your efforts to succeed at increasing traffic to your website, it is well-known that SEO optimization and content marketing efforts have been proven to increase website traffic to other sites.

R: The goal is relevant because a 25% increase in website traffic is a reasonable target for your timeframe of a year with intentional marketing efforts.

T: The goal you’ve stated is time-bound because it has a specific deadline for the end of a 12-month period.

15. Boost Sales

“Within the next quarter, I will improve sales by 15%. In order to accomplish this, I will offer exclusive promotions to repeat customers, tracking purchases with in-house software applications. I will also implement targeted email and direct mail marketing campaigns.”

S:  To accomplish your goal of boosting sales, you’ve set a specific goal to reach 15% to be accomplished in the next quarter.

M: The progress towards the goal can be measured using past and current sales figures.

A: Your goal is attainable because offering exclusive promotions to repeat customers and implementing targeted email and direct marketing campaigns have been proven to increase sales.

R: The goal you’ve set is relevant to your business because a 15% increase in sales is a realistic and reasonable target for your quarterly timeframe and the efforts you’ve set forth.

T: The goal is time-bound because it has a specific deadline of the next quarter for you to assess your progress.

16. Reduce Overhead Costs

“Over the next six months, I will reduce overhead costs by up to 10%. I will do this by analyzing current and projected expenses for my business. I also plan to negotiate better deals with my current suppliers. For instance, I will look at market values and set prices for goods and services accordingly.”

S:   To reach your goal of reducing overhead costs by 10% in the next six months, you’ve created specific and realistic parameters.

M: The progress you’ll make towards the goal can be measured using your financial statements and your budget reports.

A: The goal can be attained due to analyzing expenses and negotiating better deals with suppliers can reduce overhead costs.

R: The goal is relevant because a 10% reduction in overhead costs is a reasonable target for six months, plus the parameters you’ve set.

T: Your goal is time-bound because it has a specific deadline of the next six months.

17. Release a New Product Line

“I will take steps within the company to launch a new product line by the end of a 12-month period. With the release of this new product line, the company will realize a 20% increase in revenue.”

S:  You’ve set your expectations of launching a new product line specifically by the end of the year. Plus, you’re set to achieve a 20% increase in revenue within the first six months of its release.

M: Your progress towards this goal can be measured using sales figures and revenue reporting.

A: The goal is attainable because launching a new product line and achieving a 20% increase in revenue within six months is achievable if the product is well-received and marketed effectively, which is what you’ve planned to do.

R: The goal is relevant and realistic because a 20% increase in revenue is doable for a successful new product line within the time given.

T: Your goal is time-bound because it has a specific deadline of the end of twelve months of the product launch.

18. Improve Customer Satisfaction Ratings

“I plan to improve customer satisfaction ratings by up to 90% by the end of the next quarter. I will do this by taking action on customer feedback survey information. I will also address common customer complaints in a timely manner using appropriate language and offering appropriate solutions.”

S:  You’ve specified how you’ll improve customer satisfaction ratings to 90% by the end of the following quarter.

M: The progress you’ll make towards your goal will be measured using customer satisfaction surveys.

A: The goal is attainable because you’ll be using customer feedback surveys and addressing common complaints that can quickly improve customer satisfaction.

R: Your goal is realistic because setting a 90% customer satisfaction rate should be achievable with your use of effective customer service and complaint resolution.

T: The goal is definitely time-bound as it has a specific deadline of the end of the next quarter.

19. Increase Our Social Media Following

“By the end of the next quarter, I plan to increase followers for our social media platforms by 20%. I will accomplish this with targeted advertising campaigns. I will also employ the use of user-generated content that will appeal to our target audience.”

S: You’ll use social media content and ad campaigns to specifically increase your following by 20%. You can do this using targeted ad campaigns and user-generated content that you can efficiently hire on a contract basis.

M:  Your efforts will help the company to realize a 20% increase in its social media following.

A: The goal can be attained when you use targeted ad campaigns and user-generated content to reach potential followers on your social media platforms.

R: Your goal will be relevant as long as you ensure your ads and content are effective in reaching potential followers.

T: Your goal is time-bound as you’ve set it for the end of the following quarter.

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20. Improve Employee Retention

“Within one year, I will improve employee retention rates by 80%. I will do this by implementing employee recognition programs. I will also offer professional development opportunities to employees at all levels to not only retain them but to make them feel the company invests in them.”

S:  Your investment in current employees will help them feel appreciated and improve employee retention. Your goal of reaching rates of 80% through implementing employee recognition programs and professional development opportunities is specific.

M:  You will easily be able to measure employee retention rates to make sure you will reach your goal of 80% by using company metrics.

A: Your goal is attainable, provided the employee recognition programs and professional development opportunities are effective in retaining your current employees.

R: It is realistic for you to expect an increase in retention rates with the implementation of such programs.

T: Your goal is time-bound by the end of one year from implementation.

21. Expand Geographic Reach

“I will expand the company’s geographic reach by establishing partnerships with local businesses. I plan to accomplish this by attending industry-specific trade shows. I will concentrate on trade shows in new regions. I will use the company metrics to measure progress for this ongoing process.”

S:  As you expand the company’s geographic reach, you’ll accomplish this by establishing partnerships with local businesses and attending industry-specific trade shows in new regions.

M:  You’ll be able to measure your success using your company’s metrics, which you’ll track as your geographic reach grows with new regions through partnerships and trade shows.

A: Your goal is attainable when the partnerships and attendance at trade shows are effective in expanding the company’s reach.

R: Your goal is relevant as it is realistic for you to expect the company’s geographic reach to expand with the implementation of your strategies.

T: Although your goal is ongoing, your progress can be measured at set intervals while it will continue to be ongoing overall.

Final Thoughts on SMART Goals for Small Business Development

Setting SMART goals for business development is the easiest way to succeed. Reasonably evaluating your ability to achieve them, setting deadlines, and being specific helps you stay motivated and fight the fear of failing. And if you still doubt that setting SMART goals will help you achieve your objectives, consider checking out our detailed article on goal-setting theory.

And if you want more SMART goal ideas and examples, be sure to check out these blog posts:

  • 15 SMART Goals Examples for Increasing Your Sales
  • 15 SMART Goals Examples That Fit Your Marketing Plan
  • 6 SMART Goals Examples for Digital Marketing Professionals
  • 7 SMART Goals Examples for Improving Your Networking Skills
  • 7 SMART Goals Examples for Time Management & Productivity
  • How to Resist Shiny Object Syndrome and Focus on What’s TRULY Important

Finally, if you want to take your goal-setting efforts to the next level, check out this FREE printable worksheet and a step-by-step process that will help you set effective SMART goals .

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Human Resources | Tip List

10 SMART Goals Examples for Small Businesses (+ Free Template)

Published January 23, 2023

Published Jan 23, 2023

Rebecca Michael

WRITTEN BY: Rebecca Michael

Utilizing the SMART goals methodology will help your company achieve its strategic objectives. SMART stands for specific, measurable, achievable, relevant, and time-bound goals. This strategy will focus your team members on the most important objectives for your business, which will help you in achieving them efficiently.

We outlined some SMART goals examples you can use to help you create your own and stay focused on what you’re trying to achieve. Practical application is the best way to truly understand how SMART goals are utilized in small business today. These examples show you how you might apply the process for your own business.

1. Create a Marketing Plan for a New Business Within 1 Month

When starting a new business, there are plans within plans to make. Creating the marketing plan for the new company is an important SMART goal.

  • Specific: We need to create a marketing plan that has a specific outline we can follow to ensure we covered the most important information.
  • Measurable: Each week of the month, we will finalize 25% of the plan’s details to ensure completion within one month.
  • Achievable: One month should be plenty of time to do all the market research and company analysis required to create a good marketing plan.
  • Relevant: Without a solid plan for marketing, the company is missing a crucial component to success.
  • Time-bound: The time limit is one month.

Check out our guides to writing a marketing plan and creating an effective blog content strategy for additional information on SMART marketing goals.

2. Pay Off $10,000 in Business Debt Within 30 Months

Setting financial goals is an important step toward gaining control of your business finances. One SMART goal example may be to pay down the company’s debt, thus making more money available for employee pay increases and other projects.

  • Specific: Pay off $10,000.
  • Measurable: We can measure progress by monitoring our cash accounts as we go, and track how we are doing month to month.
  • Achievable: We will achieve this by spending less on growth-goal related items and will work to encourage vendors to pay on time and in full.
  • Relevant: We will highlight development and project opportunities throughout the year that can benefit from increased investment once the debt is paid down.
  • Time-bound: Within 30 months, we will achieve our objective.

Did You Know?

SMART goals actually do work. According to a study by Dominican University , 76% of people that recorded their goals, created actionable steps to do and reported on them weekly to another person achieved their goals. This is 33% better than those who didn’t write down their goals.

3. Set Up a Remote Sales Networking System Within 7 Days

This scenario became painfully real to many companies in the early months of 2020. Setting SMART goals for transitioning to remote operations at the beginning of the COVID-19 pandemic was an important part of maintaining an effective sales culture during a very stressful time. This SMART goal example is rooted in a real-world experience that many people faced.

  • Specific: Every member of our remote sales team should be connected and operational.
  • Measurable: The task is complete when the networking system is operating and our remote workers are able to work.
  • Achievable: Although this goal might be ambitious, we can move this to the top of our priority list and temporarily pull in resources from longer-term projects to complete this necessary goal.
  • Relevant: Remote work is a good setup even when there’s not a pandemic making it necessary. In 2020, remote networking allowed companies to continue operating. In a post-COVID world, remote networking helps employees be productive and companies achieve results.
  • Time-bound: The time limitation for this goal is seven days.

4. Increase New Customer Reviews by 30% Year Over Year

Most companies’ growth these days has to do with the brand awareness your business has in the market. One of your most important goals in brand cultivation is your brand awareness growth throughout the year.

One SMART goal example for this: The number of new customer reviews we get must increase 30% on a year-over-year (YoY) basis.

  • Specific: Increase customer reviews by 30%.
  • Measurable: We measure our progress through monthly reporting, and it shows if we reach our target or not.
  • Achievable: We increased our customer reviews last year by 20%. We believe the 30% target is achievable.
  • Relevant: Based on our research to date, an increase in the number of customer reviews corresponds with increased sales in our top growth channels.
  • Time-bound: This is a YoY comparison.

5. Ensure All Our Overseas Factory Workers Are Paid a Living Wage Within 3 Months

As consumers become more conscious of where their goods come from, the demand for ethically sourced products increases. If you source your products ethically, you can gain customer loyalty and charge a premium while doing it.

The word “ethical” is vague and can mean many things. Different companies have different standards of ethics that they are able and willing to implement. For example, you might insist that the overseas workers who make your product be paid 25% higher than the average wage for that industry, or that your production lines provide well-paying jobs and valuable job training to women escaping domestic violence. You might also make your manufacturing carbon-neutral by planting trees to offset the carbon emissions produced in creating your products. In this SMART goals example, the specific goal is to vet the working conditions of our overseas factories and ensure that all workers are paid a living wage.

  • Specific: We are focused on all our overseas factory workers earning a living wage.
  • Measurable: We will request cost of living data from our overseas partners and then evaluate their compliance with our living wage goal or select new partners on a region-by-region basis.
  • Achievable: Since we already work with overseas factories, vetting suppliers and choosing new partners based on our updated requirements is an achievable goal.
  • Relevant: Many customers base their spending habits on their ethical values. Sourcing our products ethically will help us win loyal customers.
  • Time-bound: The goal is to accomplish this within three months.

6. Grow Worldwide Market Share of Our Top-selling Software at Least 10% by the End of the Year

Growing market share is the goal of most organizations, large or small.

  • Specific: We know the geographic area, the product line, and the level of growth (10%) we’re looking for.
  • Measurable: We will be able to measure our goal by tracking new customers, growth in new markets, and overall growth in current markets.
  • Achievable: We grew, overall, by 8% last year and we feel this increased goal is doable.
  • Relevant: Growth in market share often results in higher revenue and more customers, among other benefits.
  • Time-bound: We will reach our goal by the end of the year.

It’s very important to create and use SMART objectives because they provide a frame of reference for all involved. That way, at the end of the period being measured your team can reassess whether or not it was truly “achievable.”

7. Transition IT Support From Contract to In-house in 6 Months

All companies that use computers have to have IT support. Many companies hire IT support companies to take care of their computer needs. As a company grows, it might become more financially beneficial to create an IT department and handle those needs in-house rather than contracting out to a service, as in this SMART goal example.

  • Specific: This goal requires adding a new department to the organization structure and staffing it.
  • Measurable: This goal is measurable by the existence or non-existence of an IT department. The number of people who will need to be hired is another measurement that will be determined in a sub-goal of this overarching goal because SMART goals can and usually do have additional goals required to make the plan happen.
  • Achievable: This is a reasonable timeline for this goal, and we have the resources and expertise to create this department and hire qualified people.
  • Relevant: An in-house IT department will save us time and money and make our employees more productive by decreasing technology-related downtime.
  • Time-bound: The timeline for this goal is six months.

8. Plan 5 Customer Education Webinars by the Fourth Quarter

A good idea here may be to plan and execute five customer education webinars by the fourth quarter with 15-plus attendees per event and at least 80% highly satisfied or very satisfied responses regarding content.

  • Specific: The goal is to plan five webinars.
  • Measurable: We will assess the number of attendees in each webinar and distribute and analyze attendee survey results.
  • Achievable: The personnel and system resources are available and the need is active.
  • Relevant: These webinars will help generate additional customers and/or our brand will establish expertise in the market.
  • Time-bound: We will have this completed by the fourth quarter of the current year.

9. Increase Sales Cold Calls by 10% This Year

In many businesses, cold calls are key to sales. Whether you’re doing business-to-business or direct-to-customer sales, if your business model requires you to reach out, then increasing your cold calls can be the key to setting higher sales goals , as demonstrated in this SMART goals example.

  • Specific: We want to make 10% more cold calls this year than last year.
  • Measurable: It is easy to compare the number of calls made last year to the number of calls made this year.
  • Achievable: We can add incentives to push our team to make more calls. If we need to hire more people or move some part-time employees to full-time, we can do that.
  • Relevant: If the conversion rate for our calls remains constant, this will increase our overall sales.
  • Time-bound: We have until the end of this year to complete this goal.

10. Increase Website Traffic 25% by December 2023

If your website is successful, you already are aware of your overall conversion rates, both in terms of click-throughs from search engines and social media and in terms of sales generated per click-through. Increasing your website traffic will increase your sales, as long as your sales conversion rate remains relatively constant, in this SMART business goals example.

  • Specific: To increase the number of visitors that come to our site by 25%.
  • Measurable: Increase our annual visitors from 100,000 to 125,000.
  • Achievable: Our inbound marketing team has solid social media and content creation strategies in place. We can hire additional experts as needed to increase our visibility and our website traffic.
  • Relevant:  The more traffic we have, the more money we make and the larger our reach.
  • Time-bound: We want to complete this goal by December 2023.

According to the Center for Management & Organization Effectiveness, studies show that goal-setting teams enjoy 20%-25% improved performance . In addition, employees with goals are happier at work, less stressed, and more productive.

How SMART Goals Work

Here’s how each letter in a SMART goal acronym helps you focus your efforts to achieve desired results:

S = Specific

The “S” in a SMART goal stands for “Specificity.”

We all know that it helps us to remember to write down what we want to do, using action words. For example, instead of saying, “I want more clients,” you might say, “I’m going to sign up four new clients within this next quarter.” Being specific and using action verbs focuses you on what exactly you, or your team, needs to do. The key questions that you are asking you or your team are the following:

  • What’s the objective?
  • What needs to be accomplished?
  • Who (what team) is responsible for completing or driving this task or project?
  • What steps will you or your team take to achieve it?

In the following SMART goals examples, notice how the goals provide information about what exactly you need to do, even though you still need to outline further tasks and sub-goals to flesh out your plan.

M = Measurable

The “M” in a SMART goal helps you clarify and quantify your efforts so you can “Measure” them.

In the SMART goals example of signing up new clients, we can add the additional note that your goal is to increase, by four, the number of new clients. Although establishing a target may seem obvious, many fail to add this important component to their goal framework. In short, your measurements determine whether or not you achieve your goal.

A = Achievable

The “A” in SMART goals represents the goal’s “Achievability” factor.

This step reminds us to check to make sure the goal is within reach; is it practical? Experienced leaders will tell you that people are motivated by goals that stretch them, as long as they’re not unrealistic. Let’s assume, for example, four new clients is an achievable goal, but the timeline suggested is not. Ensure that you are both ambitious as well as practical.

R = Relevant

The “R” in SMART goals addresses the “Relevance” of the goal.

If your overall business plan calls for increasing profitability, instead of sales, perhaps new customers aren’t your primary goal. Instead of focusing on new customers you may need to focus on retention of existing customers and their profitability per sale transaction, price increases, or reducing production costs. Make sure the goal you set makes sense for you. In the following SMART goals examples, notice how Relevant often means “how will this benefit me?”

T = Time-bound

The “T” in SMART goals references the “Time” aspect of your goal.

Setting a time frame around your goals is essential; it not only identifies the end or conclusion of your goal’s duration, but motivates the identified endeavor. Working to achieve four new customers is fine, but if you don’t set a time frame it could diminish the objective overall as it could take much longer to achieve four customers than desired.

(ADD: Infographic template for SMART goals. Fill in the blank format, with the following entry fields: “S: What SPECIFICALLY do I want to do?” “M: How is this MEASURED?” “A: Is this ACHIEVABLE?” “R: How is this RELEVANT to my business?” “T: How much TIME do I have?”)

Do's and Don'ts in Setting SMART Goals

Now that you have seen some SMART goals examples, we want to share with you the “do’s and don’ts” of setting SMART goals. This shortlist has examples of what others have done in the past that have impeded their ability to set successful SMART goals and execute on them thoroughly.

As you can see, following a few simple rules and ensuring that your team follows suit will aid you in setting SMART goals that make sense to everyone on the team.

Additional Tips for Setting SMART Goals

There are strategies for getting your team on board with your SMART goals, which will make you more likely to be successful at implementing your goals. Keep these tips in mind while you’re considering your SMART business goals examples.

  • Get your team involved . People are more passionate about goals they help create. Have your team brainstorm ideas, and involve them in the process of narrowing and selecting the goals they want to work on.
  • Make a plan of action . There should be specific goals for each step of the way. This is like making mini-SMART goals to help you reach your overall SMART goal.
  • Write it down . Every team member needs a copy of the plan, with the big goal and the smaller goals. This helps everyone stay on track.
  • Evaluate, evaluate, evaluate . After every project, have everyone evaluate their own performance and the team’s performance as a whole. What was the goal? Did you achieve it? What went well? What went wrong? What could you have done better? What did you learn? What specific actions can you take to improve your performance in the future?
  • Reassess the goals as needed . As you work on a project, you might find that you need to change your plan, or even adjust your broader SMART goal. Take time to make sure the plan you have is still in alignment with your overall goals and vision.
  • Use a performance management system . It can be hard to keep up with all the elements of goal setting and follow-up, especially in a large organization. A performance management system can help you keep track of everything.

Bottom Line

Not having a goal is like hiking without a map or building a boat without a plan. Making your goals SMART ensures that you not only know what you want to achieve, but how you will get there (as well as a way to measure your progress along the way). We encourage you to read more about using SMART goals as part of your performance management process as well.

About the Author

Rebecca Michael

Find Rebecca On LinkedIn

Rebecca Michael

Rebecca Michael has more than 15 years of experience in publishing and digital media. She previously served as a Head of Content and Editor-in-Chief for a large digital marketing company specializing in content strategies for small businesses. Rebecca has over 20 years of writing experience in online TV, blogs, and news sites. She is the Director of Content for Fit Small Business and The Close , where she’s developed topic teams of excellence that deliver high-quality content to our readers.

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business plan smart objectives example

Examples of SMART business goals: How to set and reach them

When you can describe a problem, most of the time, you’ve already solved it.

This is more or less the idea behind setting SMART goals for business: it’s a practical rule of how to set goals so that they’re clear to everyone and there’s no way of not understanding where you want to go.

For this, the word SMART was chosen. Because each of its letters corresponds to the initial 5 elements that a SMART goal for businesses should have:

Let’s understand each of these elements and how they help you set growth goals for your company.

In order for you to understand this clearly, let’s start by defining, step by step good examples of SMART goals, so that they have all the elements of the acronym incorporated into your description.

But before, how about taking a look at this SlideShare that gives some more examples of SMART goals for a company and other cases that you can use in your day to day life:

Also see: Use the Ansoff Matrix and Determine Business Growth Strategies

Definition and examples of SMART business objectives

After defining each of the characteristics of SMART goals, we will present some examples to make the concept clearer.

1- Specific

Specific means referring to something unique, and is the opposite of general, broad or vague.

Therefore, a specific goal should detail where you want to arrive, unequivocally.

It goes without saying that your goal is to make a profit, or to sell more, these are general goals, not examples of SMART goals in companies.

Sell ​​what? Where? To whom?

EXAMPLE of SMART goals 1:

An example SMART goal, with respect to the specific feature, could be:

I want to sell more high quality sports products in my 4 stores located in malls to take advantage of the effect of a sports festival that will happen in my city.

Okay, now, yes, that’s specific!

2- Measurable

When we refer to measurable, it’s not only to define a measurement, a number to be achieved, but also that its objective can be ascertained objectively.

For example, if we were to establish the goal to make 75% of the city’s children happy, there would be no way to measure it, this criterion is subjective and impossible to measure.

The correct way would look something like this:

EXAMPLE of SMART goals 2:

Sell ​​35% more high quality sports products, compared to last year, in the 4 stores located in malls to take advantage of the effect of a sports festival that will happen in my city.

3- Attainable

Now we need our SMART company goal to be achievable.

If we were to talk about a 200% increase depending on the circumstances (but most likely) it would be unattainable, making the goal unbelievable, discouraging anyone who had to reach it and turning it into something useless and purposeless.

4- Relevant

There’s nothing more meaningless than setting a goal that won’t give you any practical meaning or that won’t help the company grow.

SMART goals have to be important to the business.

For example, setting a goal to renovate the flooring throughout your network of stores could be necessary, and an important goal for maintenance personnel.

But for your business, this is an operational detail, your goal should always be linked to something that will define the company’s destiny, how to conquer new markets, expand your network of stores, the number of customers, billing etc.

EXAMPLE of SMART goals 3:

Let’s take a new example, more comprehensive for a company and quite relevant:

Increase the market share of our company by 10% by opening 4 new stores in the 3 main malls of the city by the end of the year, taking advantage of the increase in consumption generated by the sports festival that will happen in the city.

5- Temporal

Now we’ve reached the last feature of our SMART goals: a date, a time to reach the goal.

EXAMPLE of SMART goals 4:

In our case, it could be to achieve the 35% increase in sales by the end of the year.

Source: Tools hero

Some examples of SMART goals for a business

Example of smart goals 5:.

E-commerce: increase our base of leads that register on the site by downloading materials by 25% by the end of the year.

EXAMPLE of SMART goals 6:

Clothing store: sell 30% more evening dresses during the month of May, when marriages occur in our region, through allowing 10 installment payments by credit card.

EXAMPLE of SMART goals 7:

Fastfood Network: Open 25 new stores by the end of the year, 10 in our state and 5 in each of the 3 neighboring states.

Some of the most used goals in companies are sales goals, so we selected 3 good examples of SMART goals for companies related to sales:

3 examples of SMART goals to increase sales

Let’s go, 3 examples of measurable sales goals and objectives. For each element of the SMART acronym, let’s put its letter (in parentheses) next to this SMART goal feature:

EXAMPLE of SMART goals 8:

Increase by 20% (M, A, R) by the end of the year (T), the revenue from our e-commerce focused on generating content on special dates (Christmas, Mother’s Day, Valentine’s Day, etc.) in our blog to capture 40% more leads (M, A, S).

EXAMPLE of SMART goals 9:

Bill 10 million (M, A) in the first half (T), with the sale of our newly developed product (R, S), using all marketing materials and actions presented at the convention at the end of last year (S).

EXAMPLE of SMART goals 10:

Conquer 5% more market share (A, S, R) in our main market, the State of XY (S, R), through partnerships with distributors and sales promotions (S). This result must be achieved by the end of the year (T).

The importance of defining examples of SMART goals to increase sales that are specific is to give employees an indication of how they will achieve them, something that will be very important in the goal-setting methodology we are about to follow,  OKR .

Determining goals with the use of OKR

OKR (Objectives & Key Results) is a well-known method of determining business goals used by large companies and became very popular when it was adopted by Google, which obtained excellent results.

OKRs stand for   Objectives and Key Results. The Objectives are where we want to go and the Key Results should indicate how we will know, during the process of the goal, if we are getting there.

OKRs usually refer to a period of 3 months in which Key Results are monitored to see if the company is on track.

In addition, OKRs comply with the following characteristics:

  • Goals are ambitious (contrary to SMART objectives) and must be very difficult to achieve
  • Key Results must be measurable
  • If you reach 70% of OKRs, consider yourself doing OK
  • Each OKR must have a maximum of 3 or 4 Key Results

But before we see real OKR cases and examples of SMART goals to increase sales, watch this SlideShare about OKR:

Success CASE: OKR and good examples of SMART objectives

Someone who can tell us about this methodology, is Pedro Renan, CMO from We Do Logos. This is how he uses OKR in his Creative Competition company:

“Here at We Do Logos we’re always objective and pursuing results through great planning and no resource waste. Therefore, the OKR methodology fits like a glove for us, allowing us to change course quickly, if necessary. “

Renan gave us an example of how OKR could work for a business similar to his. One where Digital Marketing is focused on Content, to attract customers, generate leads, opportunities, and convert sales.

“Let’s say that the CMO of this company defines one of its Objectives as to achieve a Cost per Acquisition (CPA) of $25. To know, during the quarter, if you’re getting there, you could stipulate 3 different Key Results: Number of Hits, Number of Leads Generated and Number of Generated Opportunities. That way, if the Hits objective is reached, but the Leads objective is not, it allows you to figure out, in the middle of the process, where the error is. And the same goes for Opportunities or any of the Key Results “

This is the logic behind OKR: identify through Key Results how things are going and redefine actions to achieve Objectives. Did you like our list of good examples of SMART goals for a company?

But you might ask? How can I measure, track, and establish SMART goals for a company with my company processes? See a tool in the video below that allows you to create management panels from business process automation.

So how was it? Did you like it?

Be sure to create your free HEFLO BPM process modeling account. Click here and see how .

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business plan smart objectives example

50 Smart Objective Examples for Effective Business Strategy | upcover

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Introduction

Setting clear and actionable objectives is essential for driving success and achieving strategic goals in business. In this comprehensive guide, we present 50 SMART objective examples that can serve as a framework for organisations to develop effective business strategies. By utilising these examples, businesses can align their efforts, track progress, and maximise their chances of accomplishing key objectives.

SMART Objectives: An Overview

SMART objectives are specific, measurable, achievable, relevant, and time-bound. This framework provides a structured approach to goal setting, ensuring objectives are clear, actionable, and aligned with the organisation's overall strategy. Let's explore 50 SMART objective examples across various functional areas of business:

Financial Objectives

1. Increase annual revenue by 10% by the end of the fiscal year.

2. Reduce operating costs by 15% within the next quarter.

3. Achieve a gross profit margin of 25% by the end of the year.

4. Improve cash flow by decreasing accounts receivable collection period to 30 days.

5. Increase return on investment (ROI) for marketing campaigns by 20% within six months.

Sales and Marketing Objectives

6. Acquire 100 new customers within the next quarter.

7. Increase customer retention rate by 15% by the end of the year.

8. Generate 500 qualified leads per month through inbound marketing efforts.

9. Increase website traffic by 30% by implementing SEO best practices.

10. Improve brand awareness by securing coverage in three top-tier media outlets within six months.

Also read: 5 Reasons To Start Marketing Online

Operational Objectives

11. Reduce manufacturing defects by 20% through process optimisation.

12. Increase production capacity by 15% to meet growing demand.

13. Improve order fulfilment rate to 98% within the next quarter.

14. Decrease average response time to customer inquiries to under one hour.

15. Implement a new inventory management system to reduce stock outs by 25%.

Human Resources Objectives

16. Reduce employee turnover rate by 10% through enhanced employee engagement initiatives.

17. Increase employee satisfaction scores by 15% through the implementation of feedback mechanisms.

18. Develop a comprehensive employee training program to improve overall performance and skills.

19. Increase diversity representation by 20% across all levels of the organisation.

20. Implement a performance management system to provide regular feedback and support employee growth.

Customer Service Objectives

21. Improve first-call resolution rate to 90% within three months.

22. Achieve a customer satisfaction score of 95% through regular surveys and feedback.

23. Decrease customer response time to support tickets to under 24 hours.

24. Implement a self-service knowledge base to improve customer support efficiency.

25. Increase the Net Promoter Score (NPS) by 10 points within the next year.

Also read: How To Respond To Unhappy Clients?

Innovation and Product Development Objectives

26. Launch three new products in the market within the next fiscal year.

27. Increase the percentage of revenue derived from new products to 25%.

28. Implement a customer feedback loop to drive product improvements and innovation.

29. Reduce the time-to-market for new products by 20% through streamlined development processes.

30. Establish strategic partnerships with two industry leaders to foster innovation and collaboration.

Sustainability and Corporate Social Responsibility (CSR) Objectives

31. Reduce carbon emissions by 20% through energy-efficient initiatives.

32. Implement a recycling program to achieve zero waste to landfill.

33. Increase employee participation in volunteer activities by 30%.

34. Obtain a sustainability certification within the next year (e.g., ISO 14001).

35. Launch a community outreach program to support local social causes.

Technology and Digital Transformation Objectives

36. Implement a cloud-based infrastructure to improve scalability and cost-efficiency.

37. Increase website conversion rate by 15% through user experience (UX) optimisation.

38. Enhance cybersecurity measures to ensure data privacy and protection.

39. Develop a mobile application to expand customer reach and engagement.

40. Implement an enterprise resource planning (ERP) system for streamlined operations.

Also read: How To Automate Tasks In Your Business

Risk Management and Compliance Objectives

41. Conduct a comprehensive risk assessment and develop mitigation strategies for identified risks.

42. Ensure compliance with industry regulations and standards (e.g., GDPR, HIPAA).

43. Implement regular security audits and vulnerability assessments to maintain data integrity.

44. Develop a business continuity plan to ensure operations during unforeseen disruptions.

45. Enhance internal controls and governance processes to mitigate fraud risks.

International Expansion Objectives

46. Enter three new international markets within the next fiscal year.

47. Develop strategic partnerships with local distributors to penetrate new markets.

48. Conduct market research to identify cultural nuances and adapt marketing strategies accordingly.

49. Establish a global supply chain network to optimise logistics and reduce costs.

50. Hire a team of multilingual professionals to support international operations and customer needs.

By setting SMART objectives, organisations can focus their efforts, measure progress, and work toward achieving their strategic goals. The 50 SMART objective examples provided across various functional areas of business offer a starting point for organisations to define their own objectives. Remember, the key to success lies in translating these objectives into actionable plans, regularly monitoring progress, and making necessary adjustments to stay on track. By leveraging the power of SMART objectives, businesses can drive growth, enhance performance, and achieve long-term success.

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SMART Goal Examples

Alyssa Gregory is an entrepreneur, writer, and marketer with 20 years of experience in the business world. She is the founder of the Small Business Bonfire, a community for entrepreneurs, and has authored more than 2,500 articles for The Balance and other popular small business websites.

business plan smart objectives example

The Balance/Alison Czinkota

SMART goal setting , which stands for Specific, Measurable, Attainable, Relevant, and Time-Based, is an effective process for setting and achieving your business goals.   Applying the SMART grid to your goals will help you to create more specific, achievable targets for your business, and to measure your progress toward them.

Below are several examples of broad objectives that are reframed as specific, SMART goals. As you review the sample SMART goals, notice how each example outlines several subgoals, or specific actions, that need to take place in order to accomplish the overall goal. SMART criteria can also be applied to each of those smaller goals in the same way as shown here.

Broad Goal Example: I Want to Start a Business

  • Specific : I will sell handmade cards through Etsy.com.
  • Measurable : I will be ready to take my first Etsy order within four weeks, and I will aim to sell a minimum of five cards per week.
  • Attainable : I will get set up on Etsy first. Then I will build an inventory of 30 handmade cards to sell. Finally, I will promote my business and build customer relationships through word of mouth, referrals, and local networking.
  • Relevant : Selling handmade cards will allow me to benefit financially from my favorite hobby.
  • Time-Based : My Etsy store will be up and running within four weeks, and I will have an inventory of 30 cards to sell within six weeks.  

Within a month, I am going to get set up to sell handmade cards on Etsy, which will allow me to benefit financially from my favorite hobby. Within six weeks, I will have an inventory of 30 handmade cards to sell and aim to sell a minimum of five cards per week, building customer relationships through word of mouth, referrals, and local networking.

Broad Goal Example: I Want to Grow My Business

  • Specific : I will acquire three new clients for my consulting business.
  • Measurable : I will measure my progress by how many new clients I bring on while maintaining my current client base.
  • Attainable : I will ask current clients for referrals, launch a social media marketing campaign and network with local businesses.
  • Relevant : Adding additional clients to my business will allow me to grow my business and increase my revenue.
  • Time-Based : I will have three new clients within two months.

I will acquire three new clients for my consulting business within two months by asking for referrals, launching a social media marketing campaign, and networking with local businesses. This will allow me to grow my business and increase my revenue.

Broad Goal Example: I Want to Write a Business Book

  • Specific : I will write a book about social media that is a minimum of 150 pages.
  • Measurable : I will write one chapter per month or three to five pages per week.
  • Attainable : I will work on the manuscript first, and once that is completed, I will begin to search for a publisher or explore self-publishing.
  • Relevant : Writing a book on social media will help me establish myself as an expert.
  • Time-Based : My manuscript will be completed and ready to be published in 10 months.

In order to establish myself as an expert, I will write a 150-page book on social media by writing one chapter per month (or three to five pages per week). The book will be completed in 10 months, and then I will search for a publisher or explore self-publishing.

Broad Goal Example: I Want to Become a Well-Known Expert

  • Specific : I will become a well-known expert on the topic of small-business accounting.
  • Measurable : I will be successful if I am asked to speak publicly on the topic at least once a month, receive interview requests every week, and write one article per month for a top industry publication.
  • Attainable : I will accomplish this by acquiring the services of a PR or publicity firm and launching a publicity campaign.
  • Relevant : Establishing myself as a small business accounting expert will reinforce my 20+ years of experience in the field and allow me to reach more small-business owners who need accounting advice.
  • Time-Based : I want to be considered a small business accounting expert in two years.

I will acquire the services of a PR or publicity firm and launch a publicity campaign that will help establish me as a well-known expert in small business accounting who is asked to speak publicly on the topic at least once a month, receives interview requests every week, and writes one article per month for a top industry publication. This will reinforce my 20-plus years of experience in the field and allow me to reach more small business owners who need accounting advice.

Indeed.com. " SMART Goals: Definition and Examples ." Accessed May 11, 2020.

Corporate Finance Institute. " SMART Goal ." Accessed May 11, 2020.

5 Dos and Don'ts When Making a SMART Goal [+Examples]

Clifford Chi

Published: June 09, 2023

Every year I create vague New Year's resolutions, but this year I decided to try something different.

SMART goals graphic with a woman holding a compass for direction, pens for writing goals, clock to time-bound, and chess pieces for strategy.

Using the SMART goal framework (specific, measurable, attainable, relevant, and time-bound), I reworded my 2023 goal from "read more books" to "read two books per month to hit my goal of reading 24 before the end of the year."

The SMART framework is an effective strategy for creating more specific and attainable goals. Plus, it provides benchmarks against which you can measure your progress — if you have a larger, more daunting goal, smaller steps can help you remain motivated.

Here, let's explore what SMART goals are, why they're important, and how to make your own.

Download your free marketing goal-setting template here. 

  • What are SMART Goals?
  • Why Are SMART Goals Important?

SMART Goal Examples

  • How to Make a SMART Goal

Download this Template for Free

In the working world, the influence of SMART goals continues to grow. The reason why successful marketing teams always hit their numbers is that they also set SMART goals. Use the template above to follow along and create your own SMART goals.

What are SMART goals?

SMART goals are concrete targets that you aim to hit over a certain period. These goals should be carefully drafted by a manager and their direct report to set them up for success. "SMART" is an acronym that describes the most important characteristics of each goal.

"SMART" stands for "specific," "measurable," "attainable," "relevant," and "time-bound." Each SMART goal should have these five characteristics to ensure the goal can be reached and benefits the employee. Find out what each characteristic means below, and how to write a SMART goal that exemplifies them.

business plan smart objectives example

Free SMART Goal Template

A free template to help you create S.M.A.R.T. goals for marketing campaign success.

  • Set your goals
  • Calculate your metrics
  • Evaluate your success

You're all set!

Click this link to access this resource at any time.

SMART Goal Acronym

Most trace the SMART acronym back to a 1981 paper by George Doran, " There’s a S.M.A.R.T. way to write management goals and objectives ." His colleagues Arthur Miller and James Cunningham are also credited for their work on this paper.

The "Objectives" section of this paper asks "How do you write meaningful objectives?" Then goes on to define the SMART acronym as the following:

  • Specific — target a specific area for improvement.
  • Measurable — quantify or at least suggest an indicator of progress.
  • Assignable — specify who will do it.
  • Realistic — state what results can realistically be achieved, given available resources.
  • Time-related — specify when the result(s) can be achieved.

The meaning of each letter in this acronym can shift based on the user and how they want to apply this framework to their business. You can see the most popular terms and their best-known alternatives below:

SMART goals acronym

Image Source

The paper also says that not every goal will need to meet all five criteria. Instead, the goal was to use this acronym to create a benchmark for management excellence.

But today, the SMART acronym usually looks like this:

Measurable goals: Smart goals

SMART goals are:

This framework continues to be useful because it's easy to remember and can help streamline the goal-setting process.

Let's talk more about each part of the SMART acronym and how you can apply this as you create measurable goals for yourself and your team.

S — Specific

Specific goals are clear and include precise details. Specificity makes your goal easy to understand and carry out.

To check if your goal is specific, ask more than one person to review your goal and rephrase what you are trying to do. If your proofreaders come up with more than one idea of your final goal, it isn't specific enough.

M — Measurable

Measurable goals are targets that you can calculate and track over time. Goals that include a set measurement or metric are more concrete than anecdotal goals or plans based on someone’s opinion.

Measurable goals give you and your team a chance to track progress toward a goal and make changes over time. It also gives you a clear and specific picture of success.

To figure out how to make your goal measurable, look closely at your ultimate goal. Ask yourself:

  • How can we control this goal?
  • Is this goal clear and actionable?
  • Is there anything subjective about this goal?

Then, choose the metrics that most directly connect to your final goal. If you're not sure which metrics to choose, this guide to KPIs can help you get started.

A — Attainable

Attainable goals are challenging but achievable. This aspect of goal-setting should consider the unique qualities of your team well as the problems and blockers you work on together.

To set ambitious but attainable goals, start by thinking big . Create a list where you imagine the best possible outcomes. Take a break for a day or two, then come back and edit your list with every question, challenge, and critique you can think of.

Goals that are too easy to meet won't motivate your team or lead to growth. But goals that are unrealistic can demoralize your team and strain resources. It's important to find the right balance.

R — Relevant

Relevant goals support the mission, vision, and priorities of your business.

To make sure your SMART goals connect to your business goals, start the goal and objective-setting process with a quick review.

Read through your company's mission and vision statements , or print and post them on the wall in a shared space. Then review quarterly business reports, recent memos, or any recent communication about business goals. This will mean you start the process with what's relevant at the top of your mind.

After you draft your SMART goals, do another quick scan of these documents and review your goals for relevance.

It's easy to get excited about a new idea, even if it doesn't align with company priorities. But the best ideas will support your most essential business goals.

T — Time-Bound

Time-bound goals have a specific deadline or timeframe. Adding a time constraint to your goal creates a sense of urgency.

Urgency combines importance with a need for action. This is sometimes because there's a fear of consequences. Other times employees feel it because they're eager to prepare for the future or meet an exciting goal.

Time constraints are important to your goal-setting process. This is because tasks that are time-sensitive often feel more important than tasks without a timeframe attached. This means that, no matter how essential a project is, it will drop in priority without a deadline.

Luckily, it's easy to create a feeling of urgency. Just add a realistic timeframe to your goal . Time-bound goals also set clear expectations for stakeholders, which improves communication.

Why are SMART goals important?

SMART goals are important to set as they:

  • Help you work with clear intentions, not broad or vague goals
  • Provide a method to gauge your success by setting benchmarks to meet
  • Give sensible objectives that are realistic and achievable
  • Cut out unnecessary or irrelevant work that could take away from what’s important
  • Set a clear beginning and end to adhere to in reaching your goals

When you make goals that are specific, measurable, attainable, relevant, and time-bound, you're increasing your odds for success by verifying that the goal is achievable, identifying the metrics that define success, and creating a roadmap to reach those metrics.

If your goals are abstract, if you don't know what it will take to achieve success, or if you don't give yourself a deadline to complete steps, you may lose focus and fall short of what you want to accomplish.

Do SMART goals actually work?

In short — yes, if done correctly .

For instance, one study found 76% of participants who wrote down their goals, made a list of goal-driven actions, and provided weekly progress reports to a friend achieved their goals — which is 33% higher than those with unwritten goals.

Additionally, I polled roughly 300 participants in the U.S. and found 52% believe SMART goals help them achieve their goals more often than if they didn't use a SMART framework.

SMART goals statistic showing people believe SMART goals work

Setting unrealistic goals and trying to measure them without consideration of previous performance, overly short time frames, or including too many variables will lead you off course.

However, these goals work only if formulated properly and if they take into account the motive and cadence of those working on them. Additionally, your SMART goals can only succeed when the employees working towards them have the means to achieve them.

Benefits of SMART Goals

Offer focus and clarity.

The process of goal completion is often more complicated than it seems. Distractions, side tasks, and other projects can all steer you away from completing your projects.

But SMART goals improve focus because they simplify your to-do list of tasks. At the same time, they offer an immediate reminder of why those specific tasks are important.

Boost Motivation

It's not unusual to experience stress or overwhelm in the workplace. One contributor is often a lack of clear goals. And that combination can make a serious impact on your motivation.

But a SMART goal can boost energy, improve direction, and motivate you and your team because:

  • It gets everyone more involved in the process
  • It helps employees understand why their work is important
  • It offers a new challenge and direction for people who are feeling stuck

Improve Accountability

Fear of failure often stops people from doing their best work. To avoid this stressor, you might avoid making a commitment in the workplace.

But accountability is an essential for high-growth teams. It helps you and your team engage, take ownership of their work, and take responsibility for progress.

SMART goals improve accountability because they give teams and managers a simple way to track progress toward shared objectives. This makes it easier for teams to understand the learning, coaching, and feedback they need to optimize performance.

SMART goals also help teams manage and plan their time more effectively. They make it easier to prioritize tasks too.

Strengthen Communication

According to 2023 data from Project.co , 68% of businesspeople have wasted time due to communication issues. And only 7% of businesses rate their communication as "excellent." Clearly, effective communication is both difficult and essential to any business.

SMART goals help with effective communication. This is because they're goals that multiple coworkers, teams, and departments can quickly understand. This improves knowledge-sharing, collaborative efforts, and communication.

Help Manage Resources

Proper resource management can reduce costs, make processes more efficient, and increase productivity. But managing resources is tough.

Put simply, a business is a group of people, each with distinct knowledge and experience, working toward individual goals. These individual goals eventually come together to meet common goals, but in the process, things can get a little wonky.

But SMART goals are great for resource management. This is because they offer a structure that makes it easier for teams to see where a process is creating blocks or challenges. This helps teams understand when priorities and resources are out of sync. It also creates a shared purpose that can inspire people to make necessary but difficult changes.

Increase Innovation

Innovation is a process that combines creativity and problem-solving skills to get original ideas. You may have heard the common belief says that creativity requires a lack of boundaries. And some critiques of SMART goals say that they can have negative impacts if goal-setting is too rigid or narrowly defined.

But there's extensive data, including this research from Harvard Business Review , that says constraints often positively impact innovation. SMART goals boost innovation because they create motivational challenges. The motivation comes in part from the constraints teams need to work within.

Enhance Performance

For managers, SMART goals offer a useful framework for improving employee performance. They make progress toward project goals clear. This goal-setting framework can also apply to long-term personal goals for each member of your team.

For individuals, SMART goals can make it easier to balance and track work projects. They can boost performance because they help you:

  • Measure progress
  • Identify strengths and weaknesses
  • Build positive momentum

Setting and working toward SMART goals can also help you develop new behaviors that can improve performance.

Let’s take a look at some realistic examples of SMART goals to paint a clearer picture of what they are.

  • Blog Traffic Goal
  • Facebook Video Views Goal
  • Email Subscription Goal
  • Webinar Sign-Up Goal
  • Landing Page Performance Goal
  • Link-Building Strategy Goal
  • Reduce Churn Rate Goal
  • Brand Affinity Goal
  • Podcast Listener Count Goal
  • In-Person Event Attendee Goal

1. Blog Traffic Goal

  • Specific : I want to boost our blog's traffic by increasing our weekly publishing frequency from five to eight times a week. Our two bloggers will increase their workload from writing two posts a week to three posts a week, and our editor will increase her workload from writing one post a week to two posts a week.
  • Measurable : Our goal is an 8% increase in traffic.
  • Attainable : Our blog traffic increased by 5% last month when we increased our weekly publishing frequency from three to five times a week.
  • Relevant : By increasing blog traffic, we'll boost brand awareness and generate more leads, giving sales more opportunities to close.
  • Time-Bound : End of this month.
  • SMART Goal : At the end of this month, our blog will see an 8% lift in traffic by increasing our weekly publishing frequency from five posts per week to eight posts per week.

smart goal example on blog traffic

2. Facebook Video Views Goal

  • Specific: I want to boost our average views per native video by cutting our video content mix from eight topics to our five most popular topics.
  • Measurable: Our goal is a 25% increase in views.
  • Attainable: When we cut down our video content mix on Facebook from 10 topics to our eight most popular topics, our average views per native video increased by 20%.
  • Relevant: By increasing average views per native video on Facebook, we'll boost our social media following and brand awareness, reaching more potential customers with our video content.
  • Time-Bound: In six months.
  • SMART Goal: In six months, we'll see a 25% increase in average video views per native video on Facebook by cutting our video content mix from eight topics to our five most popular topics.

3. Email Subscription Goal

  • Specific: I want to boost the number of email blog subscribers by increasing our Facebook advertising budget on blog posts that historically acquire the most email subscribers.
  • Measurable: Our goal is a 50% increase in subscribers.
  • Attainable: Since we started using this tactic three months ago, our email blog subscriptions have increased by 40%.
  • Relevant: By increasing the number of email blog subscribers, our blog will drive more traffic, boost brand awareness, and drive more leads to our sales team.
  • Time-Bound: In three months.
  • SMART Goal: In three months, we'll see a 50% increase in the number of email blog subscribers by increasing our Facebook advertising budget on posts that historically acquire the most blog subscribers.

4. Webinar Sign-Up Goal

  • Specific: I want to increase the number of sign-ups for our Facebook Messenger webinar by promoting it through social, email, our blog, and Facebook Messenger.
  • Measurable: Our goal is a 15% increase in sign-ups.
  • Attainable: Our last Facebook Messenger webinar saw a 10% increase in sign-ups when we only promoted it through social, email, and our blog.
  • Relevant: When our webinars generate more leads, sales have more opportunities to close.
  • Time-Bound: By June 1, the day of the webinar.
  • SMART Goal: By June 1, the day of our webinar, we'll see a 15% increase in sign-ups by promoting it through social, email, our blog, and Facebook Messenger.

smart goal example on webinar sign-ups

5. Landing Page Performance Goal

  • Specific: I want our landing pages to generate more leads by switching from a one-column form to a two-column form.
  • Measurable: My goal is a 30% increase in lead generation.
  • Attainable: When we A/B tested our traditional one-column form versus a two-column form on our highest-traffic landing pages, we discovered that two-column forms convert 27% better than our traditional one-column forms, at a 99% significance level.
  • Relevant: If we generate more content leads, sales can close more customers.
  • Time-Bound: One year from now.
  • SMART Goal: One year from now, our landing pages will generate 30% more leads by switching their forms from one column to two columns.

6. Link-Building Strategy Goal

  • Specific: I want to increase our website's organic traffic by developing a link-building strategy that gets other publishers to link to our website. This increases our ranking in search engine results, allowing us to generate more organic traffic.
  • Measurable: Our goal is 40 backlinks to our company homepage.
  • Attainable: According to our SEO analysis tool , there are currently 500 low-quality links directing to our homepage from elsewhere on the internet. Given the number of partnerships we currently have with other businesses, and that we generate 10 new inbound links per month without any outreach on our part, an additional 40 inbound links from a single link-building campaign is a significant but feasible target.
  • Relevant: Organic traffic is our top source of new leads, and backlinks are one of the biggest ranking factors on search engines like Google. If we build links from high-quality publications, our organic ranking increases, boosting our traffic and leads as a result.
  • Time-Bound: Four months from now.
  • SMART Goal: Over the next four months, I will build 40 additional backlinks that direct to www.ourcompany.com. To do so, I will collaborate with Ellie and Andrew from our PR department to connect with publishers and develop an effective outreach strategy.

7. Reducing Churn Rate Goal

  • Specific: I want to reduce customer churn by 5% for my company because every customer loss is a reflection of our service’s quality and perception.
  • Measurable: Contact 30 at-risk customers per week and provide customer support daily for five new customers during their onboarding process.
  • Attainable: Our product offering has just improved and we have the means to invest more into our customer support team, and could potentially have five at-risk customers to upscale monthly.
  • Relevant: We can set up a customer knowledge base to track customers’ progression in the buyer’s journey and prevent churn by contacting them before they lose interest.
  • Time-Bound: In 24 weeks.
  • SMART Goal: In 24 weeks, I will reduce the churn rate by 5% for my company. To do so, we will contact 30 at-risk customers per week and provide/invest in customer support to assist five new customers during onboarding daily and track their progress through a customer knowledge base.

8. Brand Affinity Goal

  • Specific: I want to increase our podcast listener count as we are trying to establish ourselves as thought leaders in our market.
  • Measurable: A 40% increase in listeners is our goal.
  • Attainable: We can increase our current budget and level our podcaster’s cadence, to have the means to hold insightful conversations for our listeners to tune into.
  • Relevant: We created a podcast and have dedicated a team to source interesting guests, sound mixing, and eye-catching thumbnails to get it started.
  • Time-Bound: In four months.
  • SMART Goal: In four months, we'll see a 40% increase in average listener count in Apple Podcasts by providing our team the budget and cadence to make insightful podcasts with quality sound mixing and eye-catching thumbnails.

9. Podcast Listener Count Goal

  • Specific : I want to boost our podcast's listener count by promoting our podcast across social channels. We will post four quotes related to new podcast episodes throughout the month on our Twitter account, and we will post six short videos of our podcast conversations with guests on our Instagram account throughout the month.
  • Measurable : Our goal is a 20% increase in podcast listeners.
  • Attainable : Our podcast listener count increased by 5% last month when we published two short videos of our podcast conversation on Instagram.
  • Relevant : By increasing podcast listener count, we'll boost brand awareness and generate more leads, giving sales more opportunities to close.
  • SMART Goal : At the end of this month, our podcast will see a 20% increase in listeners by increasing our social media promotions from two Instagram posts to four Twitter posts and six Instagram posts.

10. In-Person Event Attendee Goal

  • Specific : I want to boost attendance at our upcoming in-person event by 50% by sending out three email reminders to our subscriber lists each week before the event.
  • Measurable : Our goal is a 50% increase in attendees.
  • Attainable : Our attendee number increased by 20% last year when we sent out one email reminder to our subscriber lists.
  • Relevant : By increasing attendee count, we'll increase brand loyalty by providing value to our existing customers, and generate more leads.
  • Time-Bound : August 30.
  • SMART Goal : By the time of our event on August 30th, our attendee number will increase by 50% from where it's at now (250 attendees), by sending out three email reminders to our subscriber lists.

Now that you’ve seen examples of SMART goals, let’s dive into how to make your own.

How To Make a SMART Goal

  • Use specific wording.
  • Include measurable goals.
  • Aim for realistically attainable goals.
  • Pick relevant goals that relate to your business.
  • Make goals time-bound by including a timeframe and deadline information.

How to make a SMART goal: Do’s and Don’ts

1. Use specific wording.

When writing SMART goals , keep in mind that they are "specific" in that there's a hard and fast destination the employee is trying to reach. "Get better at my job," isn't a SMART goal because it isn't specific. Instead, ask yourself: What are you getting better at? How much better do you want to get?

If you're a marketing professional, your job probably revolves around key performance indicators or KPIs. Therefore, you might choose a particular KPI or metric that you want to improve on — like visitors, leads, or customers. You should also identify the team members working toward this goal, the resources they have, and their plan of action.

In practice, a specific SMART goal might say, "Clifford and Braden will increase the blog's traffic from email ..." You know exactly who's involved and what you're trying to improve on.

Common SMART Goal Mistake: Vagueness

While you may need to keep some goals more open-ended, you should avoid vagueness that could confuse your team later on. For example, instead of saying, "Clifford will boost email marketing experiences," say "Clifford will boost email marketing click rates by 10%."

2. Include measurable goals.

SMART goals should be "measurable" in that you can track and quantify the goal's progress. "Increase the blog's traffic from email," by itself, isn't a SMART goal because you can't measure the increase. Instead, ask yourself: How much email marketing traffic should you strive for?

If you want to gauge your team's progress, you need to quantify your goals, like achieving an X-percentage increase in visitors, leads, or customers.

Let's build on the SMART goal we started above. Now, our measurable SMART goal might say, "Clifford and Braden will increase the blog's traffic from email by 25% more sessions per month ... " You know what you're increasing, and by how much.

Common SMART Goal Mistake: No KPIs

This is in the same light of avoiding vagueness. While you might need qualitative or open-ended evidence to prove your success, you should still come up with a quantifiable KPI. For example, instead of saying, "Customer service will improve customer happiness," say, "We want the average call satisfaction score from customers to be a seven out of ten or higher."

3. Aim for realistically attainable goals.

An "attainable" SMART goal considers the employee's ability to achieve it. Make sure that X-percentage increase is rooted in reality. If your blog traffic increased by 5% last month, try to increase it by 8-10% this month, rather than a lofty 25%.

It's crucial to base your goals on your own analytics, not industry benchmarks, or else you might bite off more than you can chew. So, let's add some "attainability" to the SMART goal we created earlier in this blog post: "Clifford and Braden will increase the blog's traffic from email by 8-10% more sessions per month ... " This way, you're not setting yourself up to fail.

Common SMART Goal Mistake: Unattainable Goals

Yes. You should always aim to improve. But reaching for completely unattainable goals may knock you off course and make it harder to track progress. Rather than saying, "We want to make 10,000% of what we made in 2022," consider something more attainable, like, "We want to increase sales by 150% this year," or "We have a quarterly goal to reach a 20% year-over-year sales increase."

4. Pick relevant goals that relate to your business.

SMART goals that are "relevant" relate to your company's overall business goals and account for current trends in your industry. For instance, will growing your traffic from email lead to more revenue? And, is it actually possible for you to significantly boost your blog's email traffic given your current email marketing campaigns?

If you're aware of these factors, you’re more likely to set goals that benefit your company — not just you or your department.

So, what does that do to our SMART goal? It might encourage you to adjust the metric you're using to track the goal's progress. For example, maybe your business has historically relied on organic traffic for generating leads and revenue, and research suggests you can generate more qualified leads this way.

Our SMART goal might instead say, "Clifford and Braden will increase the blog's organic traffic by 8-10% more sessions per month." This way, your traffic increase is aligned with the business's revenue stream.

Common SMART Goal Mistake: Losing Sight of the Company

When your company is doing well, it can be easy to say you want to pivot or grow in another direction. While companies can successfully do this, you don't want your team to lose sight of how the core of your business works.

Rather than saying, "We want to start a new B2B business on top of our B2C business," say something like, "We want to continue increasing B2C sales while researching the impact our products could have on the B2B space in the next year."

5. Make goals time-bound by including a timeframe and deadline information.

A "time-bound" SMART goal keeps you on schedule. Improving on a goal is great, but not if it takes too long. Attaching deadlines to your goals puts a healthy dose of pressure on your team to accomplish them. This helps you make consistent and significant progress in the long term.

For example, which would you prefer: increasing organic traffic by 5% every month, leading to a 30-35% increase in half a year? Or trying to increase traffic by 15% with no deadline and achieving that goal in the same timeframe? If you picked the former, you're right.

So, what does our SMART goal look like once we bound it to a timeframe? "Over the next three months, Clifford and Braden will work to increase the blog's organic traffic by 8-10%, reaching a total of 50,000 organic sessions by the end of August."

Common SMART Goal Mistake: No Time Frame

Having no timeframe or a really broad span of time noted in your goal will cause the effort to get reprioritized or make it hard for you to see if your team is on track. Rather than saying. "This year, we want to launch a major campaign," say, "In quarter one, we will focus on campaign production in order to launch the campaign in quarter two."

Make Your SMART Goals SMART-er

Now that you know what a SMART goal is, why it's important, and the framework to create one, it's time to put that information into practice. Whether you're setting goals for a personal achievement or as part of hitting important marketing milestones, it's good to start with what you want to achieve and then reverse-engineer it into a concrete SMART goal.

Editor's note: This post was originally published in December 2019 and has been updated for comprehensiveness.

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How to set SMART goals (+ examples and templates)

Last updated on: June 29, 2023

We all have goals — to be more successful in what we do, to enroll in a university, improve our skills — the list goes on. Goals are what sets thriving people apart from everyone else. 

As Norman Vincent Peale, an advocate of the positive thinking movement, once said:

“All successful people have a goal. No one can get anywhere unless he knows where he wants to go and what he wants to be or do.”

But are your goals always worth pursuing?

Are your goals always even possible to achieve?

Are your goals tangible?

Those are all difficult questions ⁠that often surpass our ability to answer in a straightforward, systematic, and logical way. 

Luckily, I’ll offer simple criteria you can use to determine the value of any goal — they’re called SMART goals. 

In this guide, I’ll also lay out the answers to the following questions:

  • What are SMART goals exactly,
  • How and when to set SMART goals, and
  • When SMART goals are not that smart.

As a bonus, I’ll give you a few SMART goal templates to use in your work and life and touch on how to write SMART goals you’ll stick to.

Let’s get rolling! 

SMART goals - cover

Table of Contents

What is a SMART goal?

The acronym SMART stands for 5 characteristics of a goal that you should consider to be able to achieve the goal successfully. Each characteristic is represented by 1 letter in the SMART abbreviation:

  • S stands for Specific — specific goals are straightforward, precise, and can be easily defined.
  • M stands for Measurable — measurable goals constitute points of reference you can use to assess whether you are successful in progressing toward or reaching the said goal.
  • A stands for Attainable — attainable goals are realistic in the sense that you have a reasonable amount of time, money, and skills to reach them.
  • R stands for Relevant — relevant goals hold particular importance in your life, the project you’re currently working on, or your business as a whole.
  • T stands for Time-bound — time-bound goals “bind” you with a specific time frame you’ll have to work on to call your efforts a success.

In other words, SMART goal setting helps you elaborate your aims and desires — and make an action plan. In fact, setting SMART goals increases the possibility of achieving your goal. 

Interestingly, SMART goals are also known as SMART criteria or SMART objectives, too. But no matter your SMART goals definition, don’t pass on this opportunity to make them part of your routine.

For an illustration of SMART goals, take a look at my example of cutting time for processing data in Excel below:

What does SMART stand for

How to write SMART goals?

By now, you might wonder, “ How do I write a SMART goal and how do I apply this framework to real-life scenarios? ” 

I’m glad you asked!

The application of SMART goals varies. In any case, you can use these criteria to decide whether your specific career goals are worth pursuing or if working on particular areas of your personal development would be beneficial enough.

To help you wrap your head around the matter, here are 5 critical steps to follow on your SMART goals journey. Let’s get started!

Step #1: Make goals specific 

Specific goals are well-defined and precise enough so that you won’t steer away from achieving them. 

Let’s take a look at an example. 

If you say that you want to be in marketing, that’s a nonspecific goal.

It’s what you usually say to your extended family when you want them to stop bugging you about when you’ll get a job. Again, it sounds nice, and it may even impress your grandparents — but it’s too broad to motivate you to act on it. 

On the other hand, suppose you say you want to land the position of a Junior Marketing Specialist in a Boston tech company. Now, that’s a well-defined, specific goal you can strive for. 

Let’s look at a few prompts to use when crafting your SMART goals.

Questions for specific goals

If you want to make a goal specific, consider answering a few questions. You don’t have to answer all of them, but the more questions you answer, the more specific your goal gets. 

Here they are:

  • Q1: What is the goal?
  • Q2: What are the details of the goal?
  • Q3: What do I want to accomplish with it?
  • Q4: Who is involved?
  • Q5: Where is it going to happen?
  • Q6: What resources are available?

Examples of answers that prove the goal is specific :

  • A1: I want to land a Junior Marketing Specialist position.
  • A2: I want to apply for 10 job calls each week during the month. At this rate, I’ll land a job faster.
  • A3: I want to feel financially stable, enjoy my work more, and generally feel better about myself.
  • A4: I’m the chief person responsible for getting the job. Still, I’ll also talk to a few mentors and industry peers to learn how to land a good position.
  • A5: I’ll spend a bit more time online, researching and applying for jobs. I’ll look at job boards, famous freelance websites, and other online places.
  • A6: I’ll have advice from my mentors and the network I’ve established over the years. Also, I’ll ask previous employers to write me recommendation letters.

Step #2: Make goals measurable

Measurable goals consist of specific milestones with clearly defined criteria that help you track your progress on your way to achieving them.

For example, if you just say that you’ll study for your Monday math exam, you might not be actually able to follow through with this plan. 

When you define your goal without a specific, actionable plan, you don’t have any distinguishable milestones to help you stay on track. 

But let’s assume you say that you’re going to study for your math exam for 5 hours each day, leading up to the next to the last day before the exam when you’ll revise everything. Now, that’s a measurable goal with clear milestones and a plan you can follow (and a plan you can stick to).

So, let’s explore 3 questions and 3 answers of measurable goals.

Questions for measurable goals

If you want to make a goal measurable, consider answering the following questions:

  • Q1: How will I measure progress?
  • Q2: Do I have the necessary tools to measure my progress?
  • Q3: How will I know the goal has been accomplished?

Examples of answers that prove the goal is measurable :

  • A1: To measure my progress (or lack thereof), I’ll check in with my goal tracking app of choice to see how much time I spent studying for the math exam.
  • A2: I’ve recently subscribed to the Clockify goal tracker to track my progress daily. Also, I’ve set a clear learning goal with areas where I expect improvements, like algebra, geometry, and arithmetic.
  • A3: Simple math will tell me whether I have accomplished my goal. If by next Monday, my time tracking app shows that I’ve spent 5 hours a day reading, studying, and learning for the math exam, I’ll consider it a success.

💡 Clockify Pro Tip

Whatever SMART goal you set, you should measure and keep track of it with a fitting tool. Here’s the definitive list of the best goal tracker apps you can use for this purpose:

  • 12 Best goal tracker apps for 2022

Step #3: Make goals attainable 

Attainable goals are realistic enough for you to successfully reach them. 

Saying that you’ll lose 30 lbs in 1 month is usually not attainable .

In fact, you can expect 2 outcomes that can come from such an overachieving goal — and neither is favorable:

  • You go on a strict diet and exercise routine. You stick to your diet without faltering and exercise hard every morning. But, ultimately, you fail because losing that much in such a short time is near impossible.
  • You feel discouraged by such an unfeasible goal from the start. So much that you give up without even trying.

On the other hand, saying that you’ll lose 3 lbs every week for a month by eating healthier and exercising regularly is attainable .

With such a reasonable goal, you’ll have the best chance to stay motivated throughout it.

Next, let’s dive into 5 questions and 5 answers of attainable goals.

Questions for attainable goals

To make your goal more attainable, answering the following questions might help:

  • Q1: Do I have the financial capacity to accomplish my goal?
  • Q2: Do I have the skills and willpower to accomplish my goal?
  • Q3: Will I have access to help when needed?
  • Q4: Do I have all the necessary resources?
  • Q5: Do I have the time to accomplish the goal?

Examples of answers that prove the goal is attainable :

  • A1: I have enough money to join a gym and consult with a professional trainer.
  • A2: I’ve previously already lost 13 lbs within a month on a different occasion. As a result, I firmly believe I can do it again.
  • A3: I’ll have access to a personal trainer, helpful advice from my nutritionist friend, and additional support from my family.
  • A4: I have all the necessary resources at hand, as my city has several great gyms. I also have an enviable selection of healthy food in the neighborhood supermarket.
  • A5: Considering that I work remotely 5 days a week and my job comes with flexible working hours, I can spare 1 hour per weekday to go to the gym — and I have enough time to prepare healthy meals. I can easily spare even more time for the gym and food preparation on weekends.

Step #4: Make goals relevant 

Relevant goals are the ones that directly impact your progress and are particularly important to you.  

So, to actually stick to your goals till the finish line, you need to make sure your goals are relevant. 

Say you want to major in economics. That sounds relevant and worthwhile, right?

However, you’re not the least bit interested in economics. In fact, you don’t plan on pursuing a career in economics. 

That right there makes it an irrelevant goal, as it’s not clear what you’ll get in life by working toward it. Of course, apart from gaining a college degree. But you could also get a degree by studying something you like .

As you might have guessed, it’s always best to pursue a college education in a topic that interests you. A college education goal may also be relevant if you pick a potentially profitable subject you’re not 100% passionate about, but you want to pursue.

Finally, let’s explore 3 questions and 3 answers of relevant goals.

Questions for relevant goals

To make your goal relevant, ask yourself the following questions:

  • Q1: Why is this goal important to me?
  • Q2: Is this goal worth my time?
  • Q3: Is this the right time for it?

Examples of answers that prove the goal is relevant :

  • A1: If I get a major in economics, I’ll be more financially secure and have more time to spend on what matters. Also, pursuing a major in economics will make me more confident about myself and my career.
  • A2: I feel that getting a major in economics would benefit me in the short and long run. In a nutshell, doing so will affect my mental and physical health. Therefore, it’s worth my time.
  • A3: The holiday feasts are over, and it’s time to implement the New Year’s resolutions. As a result, it’s time to pursue that major in economics.

Step #5: Make goals time-bound 

Time-bound goals are usually set within a specific time frame, with a clear deadline for their completion. 

Take a look at the following example.

To say that you want to participate in a poem writing contest that’s due next week is admirable.

But phrasing it like that means it’s not a time-bound goal .

In this case, the contest has a deadline — say it’s Sunday, February 2. But you didn’t define a deadline for your work. Will you submit your finished work on Tuesday? Or Wednesday? Or 5 hours before the contest deadline, giving you enough time to tweak it to perfection?

As a matter of fact, what’s your time-bound battle plan?   

Now, say that you plan to handle the contest by:

  • Writing the first draft of your poem on Monday, January 27,
  • Revising everything on Tuesday, January 28,
  • Finalizing the rhyme scheme on Wednesday, January 29, and
  • Sending out the poem on Thursday, January 30 — 4 days before the deadline.

That’s a time-bound goal you can work with. So, let’s dive into a few questions and examples of time-bound goals.

Questions for time-bound goals

To make a time-bound — or timely — goal, answer the following questions:

  • Q1: When will I achieve the goal?
  • Q2: When will I carry out the activities that will bring me to my goal?
  • Q3: When can I expect the first outcomes?

Examples of answers that prove the goal is time-bound:

  • A1: I’ll set January 31 as my end deadline. Also, I’ll include daily targets for each of the 3 stages — writing, revising, and finalizing the poem.
  • A2: Every day after work, I’ll set aside 2 hours to work on the poem. I’ll make a clear schedule for writing, revising, and finalizing the poem in stages. I’ll check in with my progress every day to see if I’m set to meet the deadline of submitting the poem 4 days ahead of schedule. 
  • A3: The first outcome I can expect should be completing each stage — writing, revising, finalizing — on a daily basis. For example, if I’ve completed the writing stage, then I can consider my first outcome a success.

Now you know how to set specific, measurable, attainable, relevant, and time-bound goals. Kudos! 

Next up, let’s get a few additional tips from business experts and life coaches — with SMART goals examples for work, play, and much more.

How to set SMART goals: Proven tips and expert opinions

If you’ve come this far, setting SMART goals shouldn’t be a problem at this point. But just to be safe, I sat down with a few time management experts, business enthusiasts, coaches, and others to help you understand how to be unstoppable with your SMART goals.

Let’s take a look at unique expert insights into setting and sticking to your SMART goals.

Tip #1: Set a SMART action plan and stick to it

Plans come first, as they are a visual representation of your goals. If you don’t have a plan, you’re more likely to get off track. 

But it’s expected that you’ll have more SMART goals than 1. So, I recommend that you:

  • Laser-focus on 1 goal in 90-day sprints,
  • Spell out each action step in a timeline, and
  • Track your progress every week.

I asked Vincent Nair , the CEO of SMARTECH Business Systems, to weigh in on this topic. According to him, setting clear goals will bring you clarity:

Vincent-Nair- CEO of SMARTECH Business Systems

“Planning ahead is one of the most effective ways to ensure goals are well-understood, timely and realistic. With a clear schedule and roadmap in place, your entire team will have a better understanding of exactly how, why and when your goals are being set.”

That’s what I call common sense — we truly sometimes need to get back to the basics.

Next, I spoke to Will Yang at Instrumentl, a platform serving grant-seekers. His words were another eye-opener as he said that a SMART action plan must include clear landmarks:

Will Yang - Instrumentl

“Ensure apples-to-apples comparisons: it is critical to compare equivalent items and activities when setting SMART goals. For example, if you wish to raise the number of sales calls made in a month, don’t compare it to the number of emails sent in a month. Instead, concentrate on which activity will yield the desired outcomes.”

Learn all about how to think about objectives and key results, with additional resources right here:

  • Objectives and Key Results (OKR): everything you need to know

Tip #2: Serialize your goals and celebrate more

If you’re reading this article, it probably means that you are an overachiever or striving to become one. But one of the main pitfalls overachievers fall into is trying to get more done than they can handle, therefore spreading themselves too thin.

I talked to Alexis Haselberger , time management and productivity coach, to share her wisdom on how to avoid this all-too-common trap. She gives a powerful illustration about how you can feel a sense of satisfaction and motivation if you pace yourself:

Alexis Haselberger - Time management and productivity coach

“Think of it like reading a book: if you read 5 books all at the same time, and read 5 pages each per day, it’ll take you months to finish them all. But, if you start with one book, and read 25 pages a day, you’ll finish in a couple of weeks, and then can move onto the next — which is much more satisfying and motivating.”

To keep a steady pace means creating a workflow that helps you achieve your SMART goals. Career expert Kaloyan Dimitrov of Enhancv, a resume builder, made a good point when he emphasized the importance of enjoying an occasional treat — your milestones:

Kaloyan Dimitrov - Career expert

“Keep yourself motivated and committed to accomplishing your goals by celebrating the milestones that you reach along the route. Think about treating yourself to something special whenever you reach a significant milestone or accomplish a particular goal.”

In fact, it’s this attitude that allows you to feel a sense of accomplishment and get better results.

Speaking of books, read our selection of the best productivity textbooks on the market right here:

  • 25+ Best productivity books

Tip #3: Assign people to help you with your goals

Sometimes, you can’t achieve results or accomplish your tasks without the help of others. 

For example, it’s possible to lose weight on your own. However, it’s smarter if you pay for a gym membership, and let a professional fitness coach or a nutritionist help you in that process. In reality, it’s easier and safer to listen to professionals with the right skills and knowledge to carry out tasks.

Likewise, you’ve probably heard about the Boomerang effect on gaining weight back quickly after losing it. This usually happens because people starve and lose a lot of weight in a short period. Not only do they lose weight quickly, but muscles as well. As a result, people experience their metabolism slowing down and regain weight again.

Luckily, you can translate this weight loss scenario into any modern knowledge work job, like:

  • Coding, etc.

If you’re the editor-in-chief and would like to have a document proofread thoroughly, you don’t need to do it yourself. Instead, ask a fellow editor or writer on your team to do the job for you.

In fact, assigning the right people for the job can result in faster and higher-quality results.

Tip #4: List the tasks that need to be done

Now that you elaborated on your goal in more detail and assigned the right people to assist you, it’s time to focus on the smaller parts. That means the tasks that must be done to achieve the ultimate goal.

In the case of losing 12 lbs of weight, you’ll probably need to complete tasks like:

  • Go to the gym every day after work,
  • Put aside money for the gym membership and nutrition consultations,
  • Weigh yourself each Sunday afternoon, and
  • Eat nutrient-rich foods.

Healthy habits coach Stephanie Averkamp weighs in — pun intended — on this topic. Interestingly, she brings home the point on why you should focus a lot more on your behavior in reaching the goal, and not the final goal itself:

Stephanie Averkamp - Healthy habits coach

“Center your SMART goals around specific behaviors or actions that will take place instead of around specific results you want to achieve. For example, set a SMART goal that is focused on the exercise you will do instead of the amount of weight you will lose. Your behavior is the one thing you have full control over, and behavior drives results.”

When you break your goal into more manageable pieces, you have a better overview of what needs to be done. In turn, the possibility of achieving your goal increases. For that purpose, you can create a hands-on to-do list to keep track of all your tasks in one place.

Get as many to-do list templates as you need — from simple to business and personal — right here:

  • Free To-Do List Templates

Tip #5: Make a workable schedule

To make sure you accomplish your SMART goals even faster, make work time estimates for each activity or task that you need to complete. What’s more, make use of the time blocking technique to organize your tasks into specific blocks of time.

Let’s move back to the weight-loss example again. One of the key things that you need to strictly follow when losing weight is to pay attention to when you eat your meals. 

Even if you are being extremely careful with how many calories you consume daily, eating late at night can decrease your progress and lead to achieving partial results. 

For example, one 2022 study by Harvard Medical School researchers found that late-night eating impacts how you spend energy throughout the day. In fact, the research sheds light on the fact that your productivity overall could suffer from irregular eating schedules. Expectedly, all this negatively affects how you work on your goals.

So, to make sure your SMART goal plan runs smoothly, you need to:

  • Create a time-bound schedule that you are going to stick to, and
  • Determine when your breakfast/snack/lunch/dinner is. 

After completing these steps, you’ll see tangible results.

On a similar note, registered dietitian Kelsey Costa thinks that journaling can play a major role in creating a workable schedule:

Kelsey Costa - dietitian

“Journaling can be a powerful tool for increasing self-awareness, reflection, and the attainability of goals. Journaling helps identify obstacles, patterns, and areas of strength that you may need to draw on during your goal-setting journey. Regularly revisit the specifics of your goals, such as action steps, measurements, and deadlines.”

Now, that’s how you stick to your SMART action plan and goals!

Tip #6: Evaluate and explore

So much valuable advice can sometimes be overwhelming. Yet, many experts have a somewhat curious take on how to approach the SMART goal-setting process.

For example, mental performance coach Lain Lee emphasized that comfort isn’t your ally in reaching your goals:

Lain Lee - Mental performance coach

“Instead of ‘realistic’, your goals should be UNCOMFORTABLE! Nothing worth doing or fighting for is done in comfort! The best things in life — growth, success, learning, love — all exist outside of your comfort zone. So if your goals don’t make you uncomfortable, they’re TOO realistic!”

Another interesting approach in conversations with experts came from certified career and life coach María Tomás-Keegan who showed me a way to enrich the SMART criteria with evaluation and revision:

María Tomás-Keegan - Career and life coach

“2 Additional steps make your SMART goals SMARTER: Evaluate & Revise. Decide when you’ll evaluate your progress and what you’ll look for. This step closes the loop on each goal. Then you’ll know if you need to revise your goal or timeline. This creates a 360-degree view of each goal that helps move them to the finish line.”

In sum, do what works for you — try to make SMART goal setting a seamless process aligned with your personality and preferences. 

Remember: You want SMART goals to work for you, not the other way around.

Interested in learning more about how your personality type might influence your productivity? Say no more — I got you covered in our blog post with productivity tips:

  • Productivity tips for 16 personality types based on MBTI  

Why should you use SMART goals?

Even ancient Greek philosophers emphasized the importance of goal setting and proposed that purpose can incite action . 

Setting your goals by following the SMART criteria helps you elaborate on them. Similarly, it allows you to see if the goal you want to achieve has any potential or if it’s just a waste of time , as sometimes can be the case.

Up next, I discuss how the SMART goal concept can benefit you insanely in the short run.

Benefit #1: SMART goals enhance well-being

A 2022 study found that SMART goals can increase the likelihood of accomplishing goals and experiencing positive affect. Simply put, positive affect refers to upbeat emotions and expressions in the study’s respondents.

In fact, the same study researchers suggest that the mere existence of a SMART goal strategy increased the quality of the respondents’ behavior that led to goal attainment.

Another relevant result was that the psychologists in charge of the study established that goal attainment, in this sense, led to enhanced well-being. 

In summary, SMART goals make it likely that you’ll achieve your goals and that those goals lead to your well-being.

Read our detailed guide on how to up your goals game by setting daily targets:

  • How to set and reach your daily targets

Benefit #2: SMART goals improve time management skills

Setting goals and efficiently managing your time are 2 elements that go hand in hand. 

If you look at the acronym SMART again, you’ll see that the terms measurable and time-bound refer to time management . So, when you have a clearly defined goal or goals, you know how and where to focus your time. 

What’s more, you can make work time estimates and stick to them to avoid poor spending of resources. Finally, your improved time management skills will help you reduce distractions and increase your focus on more important tasks.

For that purpose, you can opt for a goal-tracking tool like Clockify to get a silent partner in efficiently managing your time and reaching your targets.

Features calendar screenshot

For example, Clockify allows you to beautifully tag and color-code your projects so that you can easily stay on track — and enjoy the process. In fact, the app lets you break down goals into manageable tasks that you can easily digest. In sum, Clockify also allows you to check in on your progress as often or rarely as you want.

By integrating SMART goals into your daily routine (whether work or personal), you’ll never miss a deadline or find excuses for missing your workout again.

Learn how to improve your time management skills in our in-depth guide:

  • 10 ultimate steps to improve time management skills  

Benefit #3: SMART goals increase accountability

To achieve any goal, you need to hold yourself accountable. 

I know I’m not reinventing the wheel here, but people often forget to be more responsible on an ongoing basis.

In fact, Harry Morton of Lower Street, a podcast production agency, says something to that effect. Simply put, he told me that you should expect peaks and valleys in how distracted and motivated you feel:

Harry Morton - Lower Street

“When working toward a long-term goal, it can be natural to encounter dips in motivation or distractions. An accountability partner can guide you back on track, offering an objective perspective when you deviate from the path to your goals. Be completely transparent and work with someone who understands what motivates you.”

Benefit #4: SMART goals beat workload overwhelm

A little planning ahead never killed anybody — but work overload and workplace stress are taking a toll on people’s health and the economy. According to a research paper by the World Health Organization, anxiety and depression cost the world’s economy $1 trillion each year, mostly due to a decline in productivity.

However, by setting your personal or business goals, you have a clear picture of what needs to be done, when , where , and how . As a result, the likelihood of feeling burned out reduces tremendously. 

What’s more, when you clearly identify your SMART goals, you learn how to unshakably say “No” to your colleagues the next time they try to swamp you with work. That’s right: SMART goals will save you from exhaustion and stress.

Okay, so now you understand what the SMART goal concept means and why it’s beneficial. Up next, let’s see when SMART goals are the most effective — and when you should avoid them.

Find out more about the causes and symptoms of career burnout and how it affects your health right here:

  • Career burnout and its effect on health

When to use SMART goals

Are SMART goals effective?  Yes, when used in the right context.

Here’s when SMART goals work best.

1. Use SMART goals to set priorities

Use the SMART goal criteria when you want to single out your priorities and focus solely on them. 

The SMART criteria should guide you in the right direction to get a better insight into what’s important to accomplish something. 

In fact, the SMART framework saves you from wasting your time. If you don’t set your priorities right, you’ll lose track of your work. What’s more, you’ll probably end up feeling exhausted — and you don’t want that if you were wondering.

Learn why not all tasks are equally important and how you can prioritize them easily:

  • How to (re-)prioritize your tasks

2. Use SMART goals to set high-level objectives

Use SMART goals when you need to focus on high-level goals that involve a number of smaller, specific tasks. High-level goals (such as advancing your career, enrolling in a university, or losing weight) demand a thorough action plan the SMART goal concept can offer you. 

However, I would even argue that SMART goals are especially useful for the more consequential targets in your life — where you need to be on top of your game because the stakes are high. That’s why it’s essential to make SMART goals a part of your everyday life and planning.

For illustration, consider you’re moving into a different town or state and selling your house. If you fail to take into account local taxes, regulations, real estate prices, and transport in your SMART goal framework, achieving this goal could lead to a disaster – personally and professionally.

3. Use SMART goals to tackle work tasks and set mini-milestones

SMART goals help you carry out your ongoing job responsibilities more efficiently and successfully. 

In fact, the SMART goal concept helps you split your goal into smaller, more manageable pieces. As a result, you get a clearer insight into the tasks that lead you to achieve the ultimate goal. 

For a quick fix, tackle your tasks one at a time to efficiently get them done and avoid being overwhelmed. The technique works wonders! 

In fact, the family law and relationship expert, Laura Wasser , thinks that you first need to set mini-milestones to get you going:

Laura Wasser - Family law and relationship expert

“When setting a SMART goal, think of it as a roadmap to your desired outcome. Break your goal into smaller, achievable steps, which will make it easier for you to stay on track and motivated. These mini-milestones will not only keep you focused, but they’ll also give you a sense of accomplishment as you progress.”

Read our all-inclusive guide to find out how to break down large tasks into easily digestible pieces:

  • How to Break a Project Down into Tasks

4. Use SMART goals to handle new assignments

Employ the SMART goal criteria when you’re moving on to new assignments. 

Whether simple or complex, the SMART goal concept works well with all types of assignments regardless of their complexity or duration. It shifts your attention to what needs to be done and makes a thorough plan to achieve the final goal.

When you get a new assignment, the first step should be to insert it into one of the upcoming SMART goal templates at the end of this guide. This practice shows you if the assignment is even worth your time and effort — or if it’s a priority.

Learn how to distinguish between short-term, medium-term, and long-term plans in your work and life:

  • The differences between long-term and short-term planning

5. Use SMART goals for personal development

When you feed the SMART goal criteria into your daily routine, you can make an everlasting, positive change in your life. This way, you can identify areas for improvement and personal growth — and go the extra mile to advance your career.

If you want to perform better at your job by following a comprehensive, step-by-step guide, check out this article:

  • How to improve in your job

When SMART goals are not so smart 

Now, just because it sounds like the smart thing to do — pun intended — that doesn’t mean you should view all your tasks and initiatives through the SMART goals framework. 

Take a look at the examples of situations when you should avoid using SMART goals. 

1. Don’t use SMART goals to “count” your successes and failures

You shouldn’t use SMART goal-setting just so you can race past your goals as fast as you can without stopping to take a breather and reflect on what you’ve learned along the way.

You also shouldn’t view a SMART goal you haven’t accomplished as a failure and, thus, a reason to judge yourself.

Just because you failed this time doesn’t mean you won’t be able to succeed next time or use the knowledge you gained from pursuing the said goal in the future.

2. Don’t use SMART goals if you tend to give up too soon

SMART goals take time! That’s because they’re more complex than your everyday goals, such as getting to the food store before it closes.

As such, SMART goals take more effort and dedication. Therefore, they can be a bigger challenge for people who get nervous when they think they’re not progressing as best as they could.If you fear that a goal is too large for you to commit to it, it’s best that you reassess it and parse it 1 by 1 into smaller, less challenging goals you can reach easier until you’ve accomplished everything.

3. Don’t use SMART goals when you’re uncertain whether a goal is attainable

Out of all the letters in the SMART acronym, the “A” — which stands for attainable — is the least precise one.

After all, most of the time, you can only be sure a goal is attainable or not if you’ve already tried to pursue it.

So, are you sure you have a shot at landing the position of that Junior Marketing Specialist at that Boston tech company?

Perhaps you don’t have the right qualifications or the right experience.

We’ve seen this before with our example of losing 30 lbs in a month. 

Let’s assume you pursue a goal you’ve defined as attainable (despite it, realistically, not being the case). In this case, this action is bound to discourage you when you fail to reach your goal.

Alternatively, you may miss out on some great opportunities if you mark a realistic goal as “out of reach” without properly thinking about it.

4. Don’t use SMART goals when managing a project

According to the Scrum methodology, even though the SMART criteria suggest that a goal should be specific and measurable , other SMART goal criteria can threaten the success of a project , no matter how well you prepare it. 

Since a project goes through many stages during its life cycle, some things — like, if a goal is realistic — can’t be predicted in advance without further analysis. Also, the criterion time-bound doesn’t fit with the project management principles either. 

You might not be able to know when a goal would be accomplished due to the constant changes during a project’s life cycle.

Therefore, the SMART goal concept doesn’t go hand in hand with project management since it “encourages a simplistic and short-sighted approach to management” — as Scrum methodology experts emphasize in the article I linked to above.

Learn about the essential elements of project management and a few tools to get you started:

  • Project Management: 31 best techniques, practices, and tools

5. Don’t use SMART goals when you expect a challenge

The SMART goal criteria propose that your goal needs to be attainable . In effect, this means knowing in advance if you have the right skills/knowledge/resources to accomplish something. 

When you know that a goal is achievable in advance, it gives you some kind of security. On the other hand, it keeps you stuck in one place. In other words, you are deprived of learning new things or acquiring new skills. 

Sometimes, the thrill of the unknown pushes you towards it and makes you realize all the things you can do. So, if you are a thrill-seeker looking for sudden challenges along the way — maybe the SMART goal concept is not the right fit for you.

—Now that you understand when and when not to use them, here are some examples of well-rounded SMART goals you can use to find inspiration. Let’s get rolling!

5 SMART goal examples

By now, you might be thinking: “ Enough with the beating around the bush, tell me what’s a SMART goal example, alright!”

I won’t give you 1 but 5 SMART goals examples — how’s that for a treat? 

Let’s go through them 1 by 1.

Example #1: SMART goal for improved performance at work 

To say, “ I want to improve my Excel skills, ” is too vague. Instead, try to make your goal:

  • Specific : I want to improve my performance with Excel to get a promotion at work. These performance improvements focus on quicker data entry, more efficient calculations, and creating graphs.
  • Measurable : I’ll know I’ve succeeded because — by the 1st of next month — I’ll be able to enter my data, complete my calculations through custom and combined formulas, create graphs, and carry out my other work in Excel all on my own, and with minimum effort.
  • Attainable : I have enough time to work on improving my Excel skills. I can even enroll in an online course to help me understand some of the finer points.
  • Relevant : I like working in my company, and I want to continue working there. One of the preconditions of my staying in the company longer and getting promoted is to streamline my work in Excel.
  • Time-bound : I want to perfect my performance with Excel by May 1.

Are you familiar with performance improvement plans (PIP)? Check this article out to learn more about how PIPs can boost your work performance:

  • Everything about performance improvement plans

Example #2: SMART goal for improved time management

Here’s an example of poor goal setting: “I want to accelerate the process of calculating in Excel.”

Instead, your goal should have the following attributes:

  • Specific : It takes me 6 hours to implement all the formulas I need to process data in Excel. I want to cut that time to 3 hours per day, at least.
  • Measurable : I can track the time I spend handling Excel data every day and then observe how that time decreases day by day and week by week. Similarly, I can work on improving my schedule.
  • Attainable : I have the resources to help me learn how to be more efficient when using and combining Excel formulas.
  • Relevant : I currently spend 6 hours of an 8-hour workday carrying out calculations in Excel, and that’s too much of my time. Cutting that time in half would ensure I have more time for other work activities.
  • Time-bound : I want to cut the time I spend on Excel calculations in half by the 15th of next month.

Example #3: SMART goal for students 

Your grades won’t get better overnight, and you sure want to get into a top school or university. Well, saying, “I want to improve my GPA,” won’t do miracles. Instead, make sure your goal is:

  • Specific : I want to improve my GPA to 3.8 so I can apply for a semester abroad with a full scholarship.
  • Measurable : I’ll need to score an A or A+ on all of my tests this semester to improve my total GPA to an average of 3.8 to qualify for a semester abroad on time.
  • Attainable : In recent months, I have fallen behind in school, but I have a history of improving my grades when I put substantial effort into it. So I can improve my grades once again. I’ll need to work longer hours , temporarily cut back on extracurricular activities, and focus on each test and quiz as it comes along.
  • Relevant : The school abroad I want to spend a semester at has a great chemistry program. Passing that program will come in handy when I go to college. There, I want to major in chemistry to become a Chemical Engineer.
  • Time-bound : I want to improve my GPA to 3.8 by the end of this semester to qualify for a position at the college abroad in question.

Students need all the help they can get when it comes to mastering their output. Read our in-depth guide to learn how to radically increase your productivity:

  • Student guide to productivity

Example #4: SMART goal for leadership and team management 

Do you notice a stall in your team’s productivity? Being a team leader can be a double-edged sword from time to time. However, SMART goals can come to your rescue even in this situation. 

To help you get started, ensure your goal to boost your team’s productivity is:

  • Specific : I want to motivate my team to improve their productivity by 50%.
  • Measurable : 50% of increased productivity will trigger a 50% faster project turnaround.
  • Attainable : I’ll use team management software and supply my team with the right productivity tools to help them out.
  • Relevant : Higher productivity means faster project turnaround, and faster project turnaround leads to satisfied clients. Satisfied clients bring good word of mouth, so we’ll likely land more clients because of it. As a result, team morale would increase, so they’ll feel encouraged to keep up the good work.
  • Time-bound : I want to see the expected increase in productivity 6 months from now.

Discover more interesting aspects of team management and how it can affect performance right here:

  • The Complete Team Management Guide

Example #5: SMART goal for weight loss and fitness

You know that I’m-hitting-the-gym-next-Monday attitude never got you anywhere. Most people (including myself) consider going to the gym or exercising in any form as exhausting. In other words, we most frequently see exercise as something that requires a ton of will and determination. 

Although it’s not easy, setting a goal based on the SMART goal concept can make it much more bearable and joyful. 

Once you are on the right track, you’ll regret missing your workouts, even during public holidays. So, be all ears and ensure that your goal is:

  • Specific : I want to lose 10 pounds to improve my fitness and athletic performance.
  • Measurable : I want to lose belly fat and be able to endure physical activities without getting tired easily.
  • Attainable : Suppose there’s a gym near my building with group fitness classes, indoor cycling, a weight loss program, Pilates, and more. I’m going to try the weight loss program first to lose some fat and later switch to Pilates to form my body shape. Also, I’m going to avoid fast food and late-night snacking.
  • Relevant : I like to look nice in my clothes, and physical appearance matters to me. Fast food is high in cholesterol, and high cholesterol runs in my family. As a consequence, I need to be extra cautious.
  • Time-bound : I need to go to the gym 3 times a week, go places on foot, and hopefully lose 10 pounds within 2 to 3 months. This is a healthier plan since — if I lose weight in a short time — I will gain it all back eventually.

Learn a thing or two about how physical and mental fitness can help you become more productive and reach your goals:

  • 10 Productivity exercises for body and mind

SMART goal templates

Skilfully crafted SMART goal templates and SMART goal worksheets can serve as your quick and efficient generator of — you guessed it — SMART goals. 

In the following section, you’ll find different examples of templates, including:

  • Leadership SMART goals examples,
  • Time management SMART goals examples,
  • SMART goals examples for employees, 
  • Productivity SMART goals examples, and more.

In fact, these SMART goals templates and SMART goals worksheets provide the outline for your SMART goal setting. As a result, you’ll just need to follow the said outline and fill it out with your data. It’s a fast and efficient alternative to creating and following your template or making plans without one.

Basic SMART Goal Template

The first of 10, the Basic SMART Goal Template is a simple yet powerful way to get a bird’s-eye view of your goal. 

The straightforward design of this template allows you to easily identify the key components of your goal. If you use the Basic SMART Goal Template, you are taking the first step towards your professional or business goal.

What is the Basic SMART Goal Template about? 

The Basic SMART Goal Template is divided into 5 sections, each representing a letter of the SMART acronym: 

  • Specific, 
  • Measurable, 
  • Attainable, 
  • Relevant, and 
  • Time-bound.

How to use the Basic SMART Goal Template?

Answer 1 or 2 questions for each section to determine whether the said goal is worth your time. Next, think about if you missed some important aspects and rewrite where applicable.

Who should use the Basic SMART Goal Template? 

This SMART goal template is perfect for people who want a simple approach to setting their goals.

Basic SMART Goal Template

⬇️ Download the Basic SMART Goal Template PDF

⬇️ Download the Basic SMART Goal Template Google Docs

⬇️ Download the Basic SMART Goal Template Excel

⬇️ Download the Basic SMART Goal Template Google Sheets

Basic SMART Goal Template (+ Problems)

The next on our list, the Basic SMART Goal Template (+ Problems) is same as the previous template — just on steroids. 

This template is an effective tool for setting and achieving goals. The Basic SMART Goal Template (+ Problems) gives you deeper insights into the resources and persons who may assist you in reaching your goals.

What is the Basic SMART Goal Template (+ Problems) about? 

The Basic SMART Goal Template (+ Problems) is divided into 5 sections on 2 pages each. 

The first page consists of questions to understand the problems you face. The second page is made up of a cheat sheet that can help you solve those problems.

How to use the Basic SMART Goal Template (+ Problems)?

Answer 1 or 2 questions for each section to determine whether the said goal is worth your time. Next, think about the problems you may encounter as you work toward the said goal — and try to solve them before they happen.

Who should use the Basic SMART Goal Template (+Problems)? 

This SMART goal template does wonders for preventing potential problems with your goal (if you want a simple SMART breakdown of your goal). The Basic SMART Goal Template (+Problems) is perfect for businesses and individuals who want to predict financial and organizational issues.

Basic SMART Goal Template + Problems 1

⬇️ Download the Basic SMART Goal Template (+ Problems) PDF

⬇️ Download the Basic SMART Goal Template (+ Problems) Google Docs

⬇️ Download the Basic SMART Goal Template (+ Problems) Excel

⬇️ Download the Basic SMART Goal Template (+ Problems) Google Sheets

Simple SMART Goal Template

The Simple SMART Goal Template is a more relatable and direct template with phrases that anyone can fill out fast. 

Yet, it’s fairly simple and can only get you so far. That said, it’s an awesome first step to get you started on setting your SMART goals!

What is the Simple SMART Goal Template about? 

The Simple SMART Goal Template lets you determine why you want to pursue your goal — and start planning your goal. It’s a simple illustration of your SMART goal.

How to use the Simple SMART Goal Template?

Answer each question in as much detail as possible. As soon as you’re done, consider if you’ve left out any important information – and add it accordingly.

Who should use the Simple SMART Goal Template? 

This SMART Goal Template is perfect for people who want to set SMART goals but don’t necessarily want to answer to SMART criteria.

Simple SMART Goal Template

⬇️ Download the Simple SMART Goal Template PDF

⬇️ Download the Simple SMART Goal Template Google Docs

⬇️ Download the Simple SMART Goal Template Excel

⬇️ Download the Simple SMART Goal Template Google Sheets

Elaborate SMART Goal Template

The Elaborate SMART Goal Template guides you through your thought process with in-depth prompts. 

This template takes you beyond superficial goal-setting. In other words, the Elaborate SMART Goal Template digs deeper into your potential, desires, and plans.

What is the Elaborate SMART Goal Template about? 

The Elaborate SMART Goal Template is divided into 5 sections, each representing a letter of the SMART acronym:

How to use the Elaborate SMART Goal Template?

After downloading your preferred template, answer a detailed list of questions for each section to determine whether the said goal is worth your time. You may also need to tweak your answers as you go, and that’s totally fine.

Who should use the Elaborate SMART Goal Template? 

This SMART Goal Template is perfect for people who need more pointers on whether the goal they want to pursue is SMART or not.

Elaborate SMART Goal Template

⬇️ Download the Elaborate SMART Goal Template PDF

⬇️ Download the Elaborate SMART Goal Template Google Docs

⬇️ Download the Elaborate SMART Goal Template Excel

⬇️ Download the Elaborate SMART Goal Template Google Sheets

Elaborate SMART Goal Template (+ Problems)

The Elaborate SMART Goal Template (+ Problems) is a helpful tool to establish problem areas and solve each. 

The template contains useful prompts on resources and people you can check in with to help you reach your goals faster.

What is the Elaborate SMART Goal Template (+ Problems) about? 

The Elaborate SMART Goal Template (+ Problems) consists of 5 sections on 2 pages each. 

The first page features a series of questions of the SMART framework. In contrast, the second page consists of a cheat sheet for solving problems you established on the first page.

How to use the Elaborate SMART Goal Template (+ Problems)?

Answer a detailed list of questions for each section to determine whether the said goal is worth your time. After that, think about the problems you may face as you work toward the said goal — and try to solve them before they happen.

Who should use the Elaborate SMART Goal Template (+ Problems)?  

This SMART goal template is great for preventing potential problems with your goal — in case you want a more detailed SMART breakdown of your goal. The Elaborate SMART Goal Template (+ Problems) is perfect for businesses and individuals who want to explore financial and organizational concerns in depth.

Elaborate SMART Goal Template 1

⬇️ Download the Elaborate SMART Goal Template (+ Problems) PDF

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Google Docs

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Excel

⬇️ Download the Elaborate SMART Goal Template (+ Problems) Google Sheets

SMART Goal Tree Template

The SMART Goal Tree Template is a nugget of gold on our list of SMART goal templates. 

It’s a treasure trove of valuable insights and direct measurement tools to reach your goals in an efficient and effective manner. 

What is the SMART Goal Tree Template about? 

The SMART Goal Tree Template helps you select and track Key Performance Indicators (KPIs) that tell you how well you’re progressing with your goal.

How to use the SMART Goal Tree Template?

To use this more complex template, set up at least 3 indicators for your goal. Then, insert measures to track progress, and reach the targets. 

For example, the overall goal could be: “Improved customer satisfaction by 50%.”

An indicator for this goal would be: “ The number of calls, requests, and emails taken by customer support and ending in happy resolutions. ”

The 2 measures we can use to calculate the indicator could be: 

  • “Professionally and cheerfully handling customer requests, calls, and emails,” and
  • “Creating an incentive system for customer support agents to be better in their job”.

Finally, the 2 targets for each measure could be:

  • “50% more calls/emails handled more professionally and cheerfully by customer support,” and
  • “Managers in the customer support team giving positive employee reviews weekly”.

Who should use the SMART Goal Tree Template? 

You can use this template to measure success in various business areas, such as:

  • Customer support, 
  • Company finance, 
  • Internal processes, and more.

SMART Goal Tree Template

⬇️ Download the SMART Goal Tree Template PDF

⬇️ Download the SMART Goal Tree Template Google Docs

⬇️ Download the SMART Goal Tree Template Excel

⬇️ Download the SMART Goal Tree Template Google Sheets

SMART Action Plan Template (+ Action Steps and Responsibilities)

The SMART Action Plan Template (+ Action Steps and Responsibilities) is just what it sounds like. 

This template calls for responsibility and sets out steps on your way to reaching your professional and personal goals. In fact, it gives you immediate feedback on whether you’ve reached your objectives in the end.

What is the SMART Action Plan Template (+ Action Steps and Responsibilities) about?  

The SMART Action Plan Template (+ Action Steps and Responsibilities) lets you determine the value of a goal by asking you to explain how or why the said goal is:

  • Time-bound. 

Then, you can add the person responsible for the said goal and lay out the steps you need to go through to reach success.

How to use SMART Action Plan Template (+ Action Steps and Responsibilities)?

After downloading this action plan template, respond to each prompt and fill out the steps you need to complete to reach your goal. Also, you can name the responsible persons or entities that need to help you on this journey.

Remember that nothing is set in stone, and you can always rewrite it if you spot inconsistencies or flaws in your original plan.

Who should use the SMART Action Plan Template (+ Action Steps and Responsibilities)? 

Great for teamwork within a project where each teammate has different goals and responsibilities that together tie into one greater purpose. Also great for goals that imply a specific set of steps (or tasks) you need to tackle to reach them.

SMART Action Plan Template + Action Steps and Responsibilities

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) PDF

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Google Docs

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Excel

⬇️ Download the SMART Action Plan Template (+ Action Steps and Responsibilities) Google Sheets

New Year SMART Goal Template

The New Year SMART Goal Template prompts you to provide an overview of your personal and professional aspirations for the coming year. 

As a result, this template goes above and beyond to explore which goals you truly want to pursue — or not.

The New Year SMART Goal Template requires that you make a bit of a long-term commitment.

What is the New Year SMART Goal Template about? 

The New Year SMART Goal Template lets you define SMART goals for your:

  • Personal growth, 
  • Health, 
  • Business life, 
  • Family and friends, 
  • Travels, 
  • Hobbies, and 
  • New purchases in the new year.

How to use the New Year SMART Goal Template?

As soon as you download your preferred format, answer the prompts in as much detail as possible. 

For example, in the Personal growth section, you can list things such as “Start meditating every day for 30 minutes” or “Read 20 book pages daily” and go from there.

Who should use the New Year SMART Goal Template? 

This template is perfect for carrying out your New Year’s resolutions. So, you can be a university student, a freelancer, or anyone else pursuing goals in the coming year.

New Year SMART Goal Template

⬇️ Download the New Year SMART Goal Template PDF

⬇️ Download the New Year SMART Goal Template Google Docs

⬇️ Download the New Year SMART Goal Template Excel

⬇️ Download the New Year SMART Goal Template Google Sheets

SMART Goal Template for Project Managers

The SMART Goal Template for Project Managers is a clear, concise, and descriptive tool to get to the hows and whys of your project management goals. 

In turn, it helps you lead your team and create a roadmap for success in a short period.

What is the SMART Goal Template for Project Managers about?  

The SMART Goal Template for Project Managers consists of 5 sections. 

With this template, you can assess each goal you want to assign to a team member. In fact, you can decide whether the goal needs redefining or even whether it’s worthwhile (or unattainable by the assigned team member) in the first place.

How to use the SMART Goal Template for Project Managers?

Answer 2 questions per section to set and define a goal any project manager might face. Similarly, remember that you can tinker with the details and rewrite anything you deem necessary at any point during the process.

Who should use the SMART Goal Template for Project Managers? 

This SMART goal template is perfect for managers who are currently defining the goals and objectives of a project. You can also consider this template as a way to establish SMART goals for better time management.

SMART Goal Template for Project Managers

⬇️ Download the SMART Goal Template for Project Managers PDF

⬇️ Download the SMART Goal Template for Project Managers Google Docs

⬇️ Download the SMART Goal Template for Project Managers Excel

⬇️ Download the SMART Goal Template for Project Managers Google Sheets

SMART Goal Template (+ Rewards/Motivations) 

Last but not least, the SMART Goal Template (+ Rewards/Motivations) presents a powerful tool for learning what motivates you to reach your goals. 

By taking the time to understand what drives you, you can tap into your intrinsic motivation and stay focused on your short-term and long-term goals even when things get tough.

What is the SMART Goal Template (+ Rewards/Motivations) about? 

The SMART Goal Template (+ Rewards/Motivations) lets you assess whether a goal is specific, measurable, attainable, relevant, and time-bound. 

Then, you can define the motivations and rewards that stand behind your pursuit of the said goal.

How to use the SMART Goal Template (+ Rewards/Motivations)?

To get to the bottom of your rewards and motivations, simply respond to 5 questions from the SMART framework, followed by 2 questions on how you’ll make the goal motivating and rewarding. 

Who should use the SMART Goal Template (+ Rewards/Motivations)? 

Rewards are important to keep you motivated enough to pursue a goal. I suggest you pick this SMART goal template if you want to define specific rewards that await you when you reach a goal.

SMART Goal Template + Rewards, Motivations

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) PDF

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Google Docs

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Excel

⬇️ Download the SMART Goal Template (+ Rewards/Motivations) Google Sheets

Wrapping up: The SMART framework helps you reach goals faster

The SMART goal formula gives you an easy way to determine whether the goal you’re looking to pursue is:

  • Attainable, and 
  • Relevant enough for you to pursue it in the first place. 

The SMART goal criteria also give you a time frame and deadline — the time-bound part in the acronym — to use as a point of reference for your plan as you work toward the said goal.

Above all, SMART goals criteria are suitable for both personal and business goals. Speaking of which, SMART goals help you:

  • Improve performance at work,
  • Lead teams more effectively,
  • Enhance time management,
  • Be healthier and fitter, 
  • Boost accountability, and much more.

Whatever SMART goal you pursue, it’s always best that you use a ready-made template or a goal tracking app to define and track it. If you do it, you’ll spend less time planning the goals and more time actually working on them.

✉️ How does your goal sound like after integrating the SMART goal criteria in it? Have you found a SMART goal template that works for your needs? Drop us a line at [email protected] for a chance to be featured in this or one of our future articles. And, if you liked this blog post, share it with someone who might find it useful.

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Marija Kojic is a productivity writer who's always researching about various productivity techniques and time management tips in order to find the best ones to write about. She can often be found testing and writing about apps meant to enhance the workflow of freelancers, remote workers, and regular employees. Appeared in G2 Crowd Learning Hub, The Good Men Project, and Pick the Brain, among other places.

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Business objectives: How to set them (with 5 examples and a template)

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As anyone who played rec league sports in the '90s might remember, being on a team for some reason required you to sell knockoff candy bars to raise funds. Every season, my biggest customer was always me. Some kids went door-to-door, some set up outside local businesses, some sent boxes to their parents' jobs—I just used my allowance to buy a few for myself.

Aside from initiative, what my approach lacked was a plan, a goal, and accountability. A lot to ask of an unmotivated nine-year-old, I know, but 100% required for anyone who runs an actual business.

Business objectives help companies avoid my pitfalls by laying the groundwork for all the above so they can pursue achievable growth.

Table of contents:

The benefits of setting business objectives

How to set business objectives, examples of business objectives and goals, business objective template, tips for achieving business objectives.

Zapier is the leader in workflow automation—integrating with 6,000+ apps from partners like Google, Salesforce, and Microsoft. Use interfaces, data tables, and logic to build secure, automated systems for your business-critical workflows across your organization's technology stack. Learn more .

What are business objectives?

Business objectives are specific, written steps that guide company growth in measurable terms. A good business objective is concise, actionable, and assigned definite metrics for tracking progress and measuring success. Coming up with effective objectives requires a strong understanding of:

What you want the company to achieve

How you can measure success

Which players are involved in driving success

The timelines needed to plan, initiate, and implement steps

How you can improve or better support business processes , personnel, logistics, and management 

How, if successful, these actions can be integrated sustainably going forward

business plan smart objectives example

Business objectives vs. goals

Where a business objective is an actionable step taken to make improvements toward growth, a business goal is the specific high-level growth an objective helps a company reach. Business objectives are often used interchangeably with business goals, but an objective is in service of a goal. 

Here's what that breakdown could have looked like for nine-year-old me selling candy for my little league team: 

Business objective: I will increase my sales output by learning and implementing point-of-sale conversion frameworks. I'll measure success by comparing week-over-week sales growth to median sales across players on my baseball team.

Business goal: I will sell more candy bars than anyone on my team and earn the grand prize: a team party at Pizza Hut.

You might think it's good enough to continue working status quo toward your goals, but as the cliche goes, good enough usually isn't. Establishing and following defined, actionable steps through business objectives can:

Help establish clear roadmaps: You can translate your objectives into time-sensitive sequences to chart your path toward growth.

Set groundwork for culture: Clear objectives should reflect the culture you envision, and, in turn, they should help guide your team to foster it.

Influence talent acquisition: Once you know your objectives, you can use them to find the people with the specific skills and experiences needed to actualize them.

Encourage teamwork: People work together better when they know what they're working toward.

Promote sound leadership: Clear objectives give leaders opportunities to get the resources they need.

Establish accountability: By measuring progress, you can see where errors and inefficiencies come from.

Drive productivity: The endgame of an objective is to make individual team members and processes more effective.

Setting business objectives takes a thoughtful, top-to-bottom approach. At every level of your business—whether you're a massive candy corporation or one kid selling chocolate almond bars door-to-door—there are improvements to make, steps to take, and players with stakes (or in my case, bats) in the game.

Illustration of a clipboard listing the six steps to setting business objectives

1. Establish clear goals

You can't hit a home run without a fence, and you can't reach a goal without setting it. Before you start brainstorming your objectives, you need to know what your objectives will help you work toward.

Analytical tactics like a SWOT analysis and goal-setting frameworks like SMART can be extremely useful at this stage, as you'll need to be specific about what you want to achieve and honest about what is achievable. Here are a few example goals:

Increase total revenue by 25% over the next two years

Reduce production costs by 10% by the end of the year

Provide health insurance for employees by next fiscal year

Grow design department to 10+ employees this year

Reach 100k Instagram followers ahead of new product launch

Implement full rebrand before new partnership announcement

Once you have these goals in place, you can establish individual objectives that position your company to reach them.

2. Set a baseline

Like a field manager before a game, you've got to set your baselines. (Very niche pun, I know.) With a definite goal in mind, the only way to know your progress is to know where you're starting from. 

If you want to increase conversions on a specific link by X percent, look beyond current conversion percentage to the myriad factors going into it. Log the page traffic, clicks, ad performance, time on page, bounce rate, and other engagement metrics historically to this point. Your objectives will dig deeper into that one outcome to address deficiencies in the sales funnel , so every figure is important.

Analyzing your baselines could also help you recalibrate your goals. You may have decided abstractly that you want conversion rates to double in six months, but is that really possible? If your measurables show there's potentially a heavier lift involved than you expected, you can always roll back the goal performance or expand the timeline.

3. Involve players at all levels in the conversation

Too often, the most important people are left out of conversations about goals and objectives. The more levels of complexity and oversight, the more important it is to hear from everyone—yet the more likely it is that some will be excluded.

Let's say you want to reduce overhead by 5% over the next two years for your sporting goods manufacturing outfit. At a high level, your team finds you can reduce production costs by using cheaper materials for baseball gloves. A member of your sales team points out that the reduction in quality, which your brand is famous for, could lead to losses that offset those savings. Meanwhile, a factory representative points out that replacing outdated machines would be expensive initially but would increase efficiency, reduce defects, and cut maintenance costs, breaking even in four years.

By involving various teams at multiple levels, you find it's worth it to extend timelines from two to four years. Your overhead reduction may be lower than 5% by year two but should be much higher than that by year four based on these changes.

The takeaway from this pretty crude example is that it's helpful to make sure every team that touches anything related to your objective gets consulted. They should give valuable, practical input thanks to their boots- (or cleats-) on-the-ground experience.

4. Define measurable outcomes

An objective should be exactly that. Using KPIs (key performance indicators) to apply a level of objectivity to your action steps allows you to measure their progress and success over time and either adapt as you go along or stay the course.

How do you know if your specific objectives are leading to increased web traffic, or if that's just natural (or even incidental) growth? How do you know if your recruiting efforts lead to better candidates, or whether your employees are actually more satisfied? Here are a few examples of measurable outcomes to show proof:

Percentage change (15% overall increase in revenue)

Goal number (10,000 subscribers)

Success range (five to 10 new clients)

Clear change (new company name)

Executable action (weekly newsletter launch)

Your objectives should have specific, measurable outcomes. It's not enough to have a better product, be more efficient, or have more brand awareness . Your objective should be provable and grounded in data.

5. Outline a roadmap with a schedule

You've got your organizational goals defined, logged your baselines, sourced objectives from across your company, and know your metrics for defining success. Now it's time to set an actionable plan you can execute.

Your objectives roadmap should include all involved team members and departments and clear timelines for reaching milestones. Within your objectives, set action items with deadlines to stay on track, along with corresponding progress markers. For the objective of "increase lead conversion efficiency by 10%," that could look like:

May 15: Begin time logging 

June 1: Register team members for productivity seminar

June 15: Integrate Trello for managing processes

June 15: Audit time log

July 1: Implement lead automation

August 1: Audit time log—goal efficiency increase of 5%

6. Integrate successful changes

You've successfully achieved your objectives—great! But as Yogi Berra famously said, "It ain't over till it's over," and it ain't over yet. 

Don't let this win be a one-off accomplishment. Berra also said "You can observe a lot by just watching," and applying what you observed from this process will help you continue growing your company. Take what worked, and integrate it into your business processes for sustainable improvement. Then create new objectives, so you can continue the cycle.

Business objectives aren't collated plans or complicated flowcharts—they're short, impactful statements that are easy to memorize and communicate. There are four basic components every business objective should have: 

A growth-oriented intention (improve efficiency)

One or more actions (implement monthly training sessions)

A measurement for success (20% increase)

A timeline to reach success (by end of year)

For this year's summer swimwear line, we will increase sales by 15% over last year's line through customer relationship marketing. We will execute distinct email campaigns by segmenting last year's summer swimwear customers and this year's spring casualwear customers and offering season-long discount codes.

Our SaaS product's implementation team will grow to five during the next fiscal year. This will require us to submit a budget proposal by the end of the quarter and look into restructured growth tracks, new job posting templates, and revised role descriptions by the start of next fiscal year.

We will increase customer satisfaction for our mobile app product demonstrably by the end of the year by integrating a new AI chatbot feature. To measure the change in customer satisfaction, we will monitor ratings in the app store, specifically looking for decreases in rates of negative reviews by 5%-10%  as well as increases in overall positive reviews by 5%-10%.

Each of our water filtration systems will achieve NSF certification ahead of the launch of our rebranding campaign. Our product team will establish a checklist of changes necessary for meeting certification requirements and communicate timelines to the marketing team.

HR will implement bi-annual performance reviews starting next year. Review timelines will be built into scheduling software, and HR will automate email reminders to managers to communicate to their teams.

Business objectives can be as simple as one action or as complex as a multi-year roadmap—but they should be able to fall into a clear, actionable framework.

Mockup of a business objective statement worksheet

Calling your shot to the left centerfield wall and hitting a ball over that wall are two different things—the same goes for setting an objective and actualizing it.

Start with clear, attainable goals: Objectives should position your business to reach broader growth goals, so start by establishing those.

Align decisions with objectives: Once you set objectives, they should inform other decisions. Decision-makers should think about how changes they make along the way affect their objectives' timelines and execution.

Stick to the schedule or adjust it: Schedules should propel change, not rush it. Work toward meeting milestones and deadlines, but understand that they can always be moved if complications or new priorities arise. Remember, it's ok to fall short on goals .

Listen to team members at all levels: Those most affected by organizational changes can be the ones with the least say in the matter. Great ideas and insights can come from any level—even if they're only tangentially related to an outcome.

Implement automation: Automation keeps systems running smoothly—business objectives are no exception. Make a plan to bring no-code automation into workflows with Zapier to move your work forward, faster.

What makes business objectives so useful is that they can help you build a plan with defined steps to reach obtainable growth goals. As (one more time) Yogi Berra also once said, "You've got to be very careful if you don't know where you are going, because you might not get there." 

As you outline your objectives, here are some guides that can help you find KPIs and improvement opportunities:

How to conduct your own market research survey

6 customer satisfaction metrics to start measuring

Streamline work across departments with automation

Measuring SaaS success: 5 essential product-led growth metrics to track

12 value proposition templates—and how to write your own

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Bryce Emley

Currently based in Albuquerque, NM, Bryce Emley holds an MFA in Creative Writing from NC State and nearly a decade of writing and editing experience. His work has been published in magazines including The Atlantic, Boston Review, Salon, and Modern Farmer and has received a regional Emmy and awards from venues including Narrative, Wesleyan University, the Edward F. Albee Foundation, and the Pablo Neruda Prize. When he isn’t writing content, poetry, or creative nonfiction, he enjoys traveling, baking, playing music, reliving his barista days in his own kitchen, camping, and being bad at carpentry.

  • Small business
  • Sales & business development

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how to set SMART objectives

For many business owners, the question “where do you want to be in 5years?” can be extremely daunting. Especially in times of economic uncertainty. This is why setting SMART Objectives is so important for small to medium businesses.

Setting SMART objectives can support owners define their growth vision and build a clear path to success. Establishing objectives can motivate both the business owner and employees to strive for business success. Yet setting objectives that either lack ambition or are too far reaching can have the opposite effect.

First: what are business objectives?

Before looking at SMART objectives, it’s important to define what is, and isn’t, a business objective. In short, business objectives are results that are achieved – not tasks or actions to be completed.

For example, a business objective may be:

✅ Increase the number of subscribers by 25% within 12 months.

Opposed to an action or task that may be:

❌ Finish the company website by the end of the year.

The latter, which has a clear target, is an action – or task – which is completed. Whereas the former can’t be ‘actioned’ or ‘done.’ It must be achieved.

Business Objectives should always support the company’s overall business mission and vision.

Objectives vs. Strategies

When it comes to setting business objectives vs. strategies, business owners can remember the following simple phrase: implement strategies to achieve the objectives. Strategies are high-level decisions that guide the business towards achieving the objective.

For example, if the business objective is:

✅ Increase employee productivity by 10% over the next 2 years

The focused strategies associated with this may include decisions such as:

  • Invest in new technologies to streamline efficiencies
  • Increase employee training budgets to allow for upskilling
  •  Review all ‘regular meetings’ to reduce non-critical face to face meetings

The objective is the result the company wants to achieve; strategies are how management decided to do it. Following this, is an implementation plan with actionable tasks.

Business objectives are therefore vital in ensuring the business stays focused and on track. And, setting SMART objectives ensures goals are aspirational enough to inspire effort, yet also realistic enough to ensure confidence.

What are SMART Objectives?

The acronym SMART stands for Specific, Measurable, Attainable, Relevant and Time-Bound.

Keep your objectives clear and simple. Each objective should only have one core achievement to focus on. You can have multiple objectives, but not multiple goals within the one objective. This ensures each objective is focused and clear. Further, the objective should be specific to avoid ambiguity.

✅ – Example of specific: Achieve a net profit margin of 30% ❌ – Incorrect example: Achieve a net profit margin of 30% and increase repeat business by 10% ❌ – Incorrect example: Grow the business by 30%

Objectives need to be able to be measured. In other words, business owners should know what success looks like and if an objective has been achieved or not. This means each objective should have a target associated with it.

✅ – Example of measurable: Increase number of subscribers by 25% ❌ – Incorrect example: Increase number of subscribers

Note: If it can’t be measured at all, it’s likely not an objective but may be a Priority or Strategy. 

Achievable and realistic targets are vital. Whilst objectives should be somewhat challenging and showcase improvements, setting objectives that are out of reach may cause owners and teams to disengage. Attainable also considers the team’s ability to achieve the goal.

✅ – Example of attainable: Increase current market share by 5% ❌ – Incorrect example: have 100% market share

Relevance is sometimes forgotten in SMART Objectives. However, it is one of the most important criteria as it establishes focus. Relevance means objectives need to align with the company priorities and current business focus.

✅ – Example of relevant: achieve an 8/10 average score from customer reviews collected across all online platforms. ❌ – Incorrect example: be loved by everybody worldwide

Each objective should include a timeframe in which to achieve it. A ‘due date’ allows business owners to stop, reflect and assess if the goal is still ‘SMART.’ Without being time-bound, objectives can linger for longer than required and become irrelevant.

✅ – Example of time-bound: Achieve an increase in revenue by 30% by EOFY 2023 ❌ – Incorrect example: Achieve an increase in revenue

There are many categories of SMART objectives. For example, a business may have financial objectives, marketing objectives, employee recruitment objectives and/or corporate social responsibility objectives.

However, knowing what SMART objectives are is only one part of setting objectives.

How to set SMART objectives

Deciding what the SMART objectives are can also be a challenge. Our Strategic Plan Framework recommends setting multiple objectives to achieve over time. We also recommend setting a larger 10yr/long term Future Goal to guide the development of the shorter 1-3yr SMART Objectives.

When setting objectives business owners can undertake the following actions to ensure they are SMART:

1. Establish the start point : before deciding where they want to get to, business owners should know where they currently are. This can be done by reviewing key business metrics such as financial performance, customer results and team efficiencies. Business metrics will vary, pending the industry the business is in, so it’s important to determine which metrics are right for the business and industry.

2. Do the industry and market research : even for business owners with vast industry experience, research is still vital. Knowing what is happening in the industry, the latest market trends, innovations and who key competitors are, will support setting SMART objectives. This is because research should highlight where there are opportunities to leverage and where the company should steer away from. Whilst there are few shortcuts to high-quality research, the Business Benchmarking Report provides an industry analysis that is designed to support business owners establish SMART objectives.

3. Focus on the key opportunities: in many cases, there will be a plethora of opportunities for businesses to focus on. Therefore, an important step is to determine which opportunities to choose. Opportunities should be selected based on sound research. One way to undertake the review is via a benchmarking analysis to determine how the business is performing against industry peers. This can highlight where the business is falling behind the industry benchmarks, and where they are excelling; thus showcasing the largest opportunities for growth. You can also find industry information via the Australian Bureau of Statistics. 

4. Know your capability, resources and gaps : reviewing internal capabilities ensures business owners set objectives that can be achieved by either internal skill sets, or by external support. Further, knowing the financial position of the business ensures owners can confidently invest in achieving the objectives. Subsequently, this also highlights financial gaps and shows additional funding required.

A few more tips on setting SMART Objectives

When establishing objectives, we recommend the following:

✅ Ensure they support the big picture: SMART objectives are just one part of a strategic plan. They should always support the company future goal, priorities and purpose. ✅ Make the time frame 1-3 years: in our experience, this is enough time to achieve the target without it becoming irrelevant. ✅ Include a variety of metrics: try to avoid having all financial objectives as this can steer the business too far in one direction. Instead have a variety of objectives such as customers, employees, quality, and value. ✅ Don’t make them public: objectives are for the business owner and some employees. The greater public and competitors don’t need to know them. Businesses can share their vision, mission and (in some cases) priorities. Objectives should be confidential and only shared with those who are working to achieve them (if required). ✅ They don’t have to be ‘nice’ : objectives may, at times, seem harsh. For example, an objective may be to improve labour efficiencies which may result in reduction of employees. The objectives are for the business owner and desired growth may result in tough choices.

The SMART Objectives are set – what’s next?

Once the objectives are defined and agreed upon by the required parties, the next step is to make high level decisions on how they will be achieved. These are the strategies.

From strategies, team leaders can form implementation plans that align with the company objectives and priorities.

Lastly: don’t set and forget

SMART Objectives are easy to regularly track to ensure they remain achievable. One way to monitor them is to establish periodic goals within the objective. For example, if the business has an objective to generate 120 new premium level customers in 12 months, the periodic goals may be to achieve 10 new customers each month.

Regular reviews ensure changes can be made if needed to strategies. Alternatively, objectives that are surpassing the expectation can be either stretched or enhanced to ensure the business continues a growth trajectory.

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How to Write a S.M.A.R.T. Project Objective

By Kate Eby | November 22, 2016 (updated February 25, 2023)

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In this article, you'll learn all there is to know about the S.M.A.R.T method, and how to write the most effective goals for your project.

Included on this page, you'll learn what a project objective is , examples of successful project objectives , tips on how to craft a clear, concise objective using the S.M.A.R.T. method , and much more.

What Is a Project Objective?

A project objective states the desired results of a project at its outset, including goals and deliverables. An objective should be specific and measurable, and identify any time, budget, and quality constraints.

Objectives can be used in project planning for business, government, nonprofit organizations, and even for personal use (for example, in resumes to describe the exact position a job-seeker wants). A project may have one objective, many parallel objectives, or several objectives that must be achieved sequentially. To produce the most benefit, objectives must be defined early in the project life cycle , in phase two, the planning phase. 

Benefits of the Well-Written Objective

A well written objective is crucial because it can affect every step of the project life cycle. When you create a specific objective, you give your team a greater chance of achieving the objective because they know precisely what they’re working towards. Clear project objectives also support the current emphasis on total quality management: every member of the team can consider themselves responsible for quality, because the whole team can see the desired outcome from the beginning of the project. 

All types of endeavors can benefit from objectives. As an individual, you may use an objective to target exactly what to plan for. For example, you may know you want to go to graduate school, but finding an objective will help you to understand that you want to obtain a sociology degree at your local community college and to graduate in six years. A small nonprofit group may use objectives to determine that success for a recycling education program is when 40 percent of households in a county request free composting buckets. A construction company might use objectives to keep a building project on schedule and within budget . 

No matter what the project type, templates can make the job easier, from crafting the objective statements to planning the project .

Project Goal and Objectives Worksheet

Download Project Goal and Objectives Template

Excel | Word | PDF

Project Objectives Worksheet

Download Project Objectives Worksheet Template

The Taxonomy of Project Definitions

You may encounter several definitions of objectives , such as vision statements and business goals. While these terms are often used interchangeably, we’ve outlined the relationships among them to help you use them correctly:    

Vision Statement -  A statement that expresses the high-level intention of a project (often with lofty or unachievable goals). For example, a school may aim for perfect pupil attendance or a company may strive for 100% customer satisfaction. 

Business Goals - A company creates these to describe the overall outcomes it wants to accomplish in a certain time frame. Business goals are captured in business plans.     

Goals - A high-level, broad, non-specific, and long-term definition of what the group or organization wants to accomplish. Goals are not measurable, and several discrete projects may be needed to achieve a goal. Some people say that project goals do not need to be defined, so long as a project manager understands the business goals. However, project objectives are always needed. In a business, project goals are influenced by business goals. 

Objectives - Influenced by goals, an objective is a low-level description of the specific and measureable outcomes desired from a project. Activities and most likely deliverables will contribute to achieving the objective. The project and its objectives must always contribute to the goal, otherwise the project should not be attempted.          Bottomline: Goals are high-level, general statements about the aims of the project, while objectives are detailed statements about what the project should accomplish. 

Activities - This is what your team will do to achieve the objective. An activity can be a specific action or a process, and many activities will likely be involved to meet objectives. As with everything in project management, the key consideration for activities is that they contribute directly to achieving the objective, and thereby the goal. 

Deliverables - A specific, tangible product or thing, like a report or a software app. One or more deliverables may contribute to achieving an objective, but it is important not to define the objective as a deliverable. In other words, if the objective is written at too low a level, you risk creating the wrong deliverables. Rather, the objective is there to guide you and the team to determine what products or processes are needed. For example, say you have difficulty falling asleep each night. You may decide that your objective is to buy relaxing chamomile tea. Drinking the tea might help, but if your objective had been to ensure at least seven hours of sleep a night by the following month, you might have explored other solutions that would have greater benefits, such as making sure to get an hour of exercise every day.      Requirements - A description of features and functions. Objectives should not include features and functions. 

How to Define S.M.A.R.T. Objectives

SMART objectives are specific, measurable, achievable, realistic, and time-bound. To write SMART goals, consider the key performance indicators (KPIs) that are specific to your business or project. 

Specific: Define your objectives clearly, in detail, leaving no room for misinterpretation. Think of the five w’s (who, what, when, where, and why). 

Measurable: State the measures and performance specifications you’ll use to determine whether you’ve met your objectives.  

Achievable or Attainable: Choose objectives that the team has a reasonable expectation of successfully completing. 

Realistic: Set objectives the project team believes it can achieve. Relevant objectives align with group or company goals.

Time-bound: Include the date or specific period by which you’ll achieve the objectives.

If you’re interested in creating S.M.A.R.T. goals, use our template as a guide. 

Objectives and Indicators In some project management guides, you may also find reference to objectives and indicators. This is a different way of expressing the S.M.A.R.T. criteria. An objective may be stated as, Children in x county shall read better. The indicators would be, 60 percent of children under age 13 read at the appropriate reading level for their age.

Best Practices for Writing Successful Project Objectives

A project objective should be a brief, one-sentence statement that includes actionable, measurable goals. We’ve outlined some best practices for writing a successful project objective below.

Keep in mind that an objective should not specify how something is done, and consider the context and guidelines the organization you’re writing for use.

Here are a few suggestions to help you as you write the statement:

  • Write the objective before starting the project.
  • Identify all objectives at the beginning.
  • An objective cannot be written in isolation. Get support from all levels of the team. If the team doesn’t believe in the objective, they won’t work towards it and stakeholders won’t provide resources. If stakeholders disagree with the objective, work with them until you get a statement you can all stand behind.
  • Be brief; it increases the chances of objectives being read and understood.
  • Be clear; don’t give a list of options or a range of target numbers. Ask for what you need and what you expect.
  • Use plain English, not jargon so everyone can understand your objective.
  • Make sure your objectives are things you actually can control. For example, “I will send out 50 letters of interest by next week” describes something you can achieve. “I will book 15 jobs by next week” is not something you can control, because it’s up to someone else to hire you.

Examples of Project Objectives

 Although project management guides and organizations differ on how specific the verbs used in an objective should be, all sources agree that an objective should be detailed to be effective. The following are examples of how not to and how to write an objective.

Poorly Written Objectives

  • Personal: Earn more money.
  • Personal: Go to university.
  • Nonprofit: Help children read better.
  • Business: Create a new app.
  • Business: Install a new system.

Examples of Well Written Objectives

  • Personal: Your goal may be to buy a house, but your objective is to get a condominium for under $250,000 with two bedrooms by August.
  • Business: The goal is to build up the company in the near future. The objective is to increase sales of Super Widget by 10 percent by the second quarter of next year. 
  • Business: The goal is to make existing customers happier. The objective is to improve customer satisfaction rates by 50 percent by June 30 through training of customer service team.
  • Nonprofit: The goal is to restore a native habitat around the retention pond near the Old Road to encourage native bird and animal species to visit and improve water filtration. The objective is to support residential homeowners around the pond to remove and replace non-native plants on one-third of the designated area by December. 
  • Objective 1: To locate a kitchen and eating space on a bus route that can serve 30 women by December 15. 
  • Objective 2: To recruit volunteers who will staff the kitchen for breakfast and dinner by December 30. 
  • Objective 3: To organize a regular donated food supply for breakfasts and dinners from local organizations and restaurants by December 30.

Use Smartsheet to Create and Document Your SMART Goals

Empower your people to go above and beyond with a flexible platform designed to match the needs of your team — and adapt as those needs change. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed. 

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time.  Try Smartsheet for free, today.

Take your work to the next level. See how Smartsheet can help.

Introducing Meeting Services : A Strategic Asset for Hybrid Workplaces Learn more

10 Practical Examples Of SMART Goals For Work [2024]

Table of contents:.

Goals drive businesses, and the right goals drive successful businesses.

But what is a good goal? How do you know the difference between a good goal and a less-than-optimal one?

That’s where SMART goals come in.

SMART goals use a five-point matrix to ensure a high degree of precision in formulating goals and setting metrics for those goals’ outcomes. This advanced goal-setting technique is an indispensable tool for business leaders and professionals.

This article will present 10 examples of smart goals for work.

Quick Summary:

  • A SMART goal is a goal that’s specific, measurable, achievable, relevant, and time-bound
  • The technique was developed to make corporate planning and goal setting more effective by setting clearer and more attainable targets.
  • With the right tools and systems to monitor and track the progress of specific goals, the SMART framework can be even more effective.

What Is a SMART Goal?

A SMART goal is Specific, Measurable, Achievable, Relevant, and Time-bound. It provides a structured approach to formulating objectives in a way that ensures maximum clarity, feasibility, and accountability.

The SMART goal framework was originally designed for work, but you can use it in your personal life too. The technique was developed to make corporate planning more effective by setting clearer and more attainable targets.

People are 42% more likely to achieve goals when they’re well-defined, written down, and include certain distinct elements. When organizations apply the SMART framework to their goal-setting process, they can see far better outcomes.

How SMART Goals Work

Let’s break the SMART goals concept down into its five components.

  • Specific: You pin down precisely what you want to achieve. Instead of saying, “I want to do better at sales,” specify, “I want to increase sales by 10%.”
  • Measurable: You decide how you’ll measure progress. Having metrics means you’ll know exactly when you’ve hit your target.
  • Achievable: You ensure your goal is realistic. Aim high, but also ground your objectives in reality.
  • Relevant: You align your goals with broader objectives, such as those stated in the company’s business plan or the team’s marching orders. Ask yourself, “Does this goal propel me and my team toward our bigger mission?”
  • Time-bound: You set a realistic deadline. When do you want to achieve your goal? This deadline keeps you focused and motivated.

These five criteria are a powerful framework for superior goal setting.

Breakdown of a SMART Goal Example

Let’s analyze a random SMART goal to see how the components work together to create a highly specific, actionable, and measurable business goal.

This example is taken from the customer service department of an imaginary company. The overarching goal for the department is to improve customer satisfaction.

Restated as a SMART goal, this goal could read as follows: “Improve customer satisfaction ratings by 15% in the next six months through more training and feedback mechanisms.”

The SMART goal breakdown shows the details of each component:

  • Goal: Improve customer satisfaction
  • How: Through training and feedback mechanisms
  • Metric: Customer satisfaction ratings
  • Target value: 15% improvement
  • Feasibility: Considering the selected measures (more training and feedback mechanisms), it’s a realistic goal.
  • Resources and strategies: Depending on the current state of the company’s training and feedback systems, resources may include new training materials, hiring external trainers, implementing a new feedback collection system, or improving current feedback channels.
  • Significance: Satisfaction is a crucial issue in the realm of customer service. It directly affects customer retention, word-of-mouth marketing, and the company’s overall brand reputation.
  • Alignment: This goal aligns with the broader company objectives of attaining a higher degree of customer loyalty. It can potentially reduce customer churn and improve the overall brand image.
  • Duration: Set to 6 months.
  • Rationale: Half a year is an ample time frame for the implementation of new training, the collection of feedback, iterative improvements, and finally, the measurement of the intended tangible difference in satisfaction ratings.

This expanded breakdown provides a clear understanding of how a goal is formulated to fit the SMART criteria.

10 Examples of SMART Goals for Work

Here’s a collection of 10 examples of SMART goals for work. They cover a spectrum of areas, from management to operations.

1. Management

SMART goal: “Identify potential cost savings opportunities to reduce operating expenses by 2% this year.”

  • Specific: Initiate a project with three clearly defined phases (analyze use data, identify and address underused resources, and reduce operating expenses).
  • Measurable: Reduce operating expenses by 2%.
  • Achievable: Use powerful hybrid work software like OfficeRnD Hybrid to identify underutilized office space.
  • Relevant: Management is responsible for reducing unnecessary expenses.
  • Time-bound: Meet this goal this year.

2. Sales & Marketing

SMART goal: “Increase our client base by 10% over the next quarter, measured by the number of new signed contracts.”

  • Specific: Increase our client base by 10%.
  • Measurable: Use the number of new signed contracts to ensure a 10% increase.
  • Achievable: Given this company’s sales history, a 10% increase is an attainable goal.
  • Relevant: Increasing the clientele is pertinent to achieving sales goals and marketing success.
  • Time-bound: Achieve this goal over the next quarter.

SMART goal: “Reduce departmental costs by 5% in the next fiscal year without compromising on quality of service.”

  • Specific: Reduce departmental costs by 5% without compromising on quality of service.
  • Measurable: Follow a set percentage in cost reduction.
  • Achievable: A 5% cost reduction is realistic and unlikely to compromise the quality of service.
  • Relevant: Cost efficiency is critical in finance.
  • Time-bound: Achieve this goal within the next fiscal year.

4. Employee Experience

SMART goal: “Integrate a software system to streamline hybrid work management and boost employee experience by 20% within the next six months.”

  • Specific: Integrate a software system to streamline hybrid work.
  • Measurable: Boost employee experience by 20%.
  • Achievable: Meet this goal through the integration of a new software system that helps employees easily book desks and meeting rooms and entices them to collaborate in person. In addition, you can hire an employee experience manager .
  • Relevant: Efficiently managing hybrid work is crucial to maintaining high levels of employee satisfaction.
  • Time-bound: Achieve this goal within the next six months.

5. Customer Success

SMART goal: “Improve our first-call resolution rate by 6% over the next quarter, measured by the number of issues resolved on the first interaction.”

  • Specific: Improve the first-call resolution rate by 8%.
  • Measurable: Measure success by the number of issues resolved on the first interaction.
  • Achievable: Aim for a practical 6% increase spread out over three months.
  • Relevant: Improving first-call resolution is important for customer satisfaction and efficient service delivery.
  • Time-bound: Achieve the goal over the next quarter.

6. IT & Tech

SMART goal: “Improve website load times by 20% over the next three months by optimizing server resources and refining code.”

  • Specific: Improve website load times by 20%.
  • Measurable: Measure success using the percentage of improvement in load times.
  • Achievable: This company’s IT department has in-house expertise in terms of server optimization and code refinement, making the goal achievable.
  • Relevant: The company’s staff works primarily online, so website speed is critical for increased productivity.
  • Time-bound: Achieve this goal over the next three months.

SMART goal: “Develop and launch two new product prototypes in Q4, collecting feedback from at least 100 potential customers.”

  • Specific: Develop and launch two new product prototypes.
  • Measurable: Launch two new prototypes and collect feedback from 100+ potential customers.
  • Achievable: Based on this company’s track record of developing and launching six to seven new product prototypes per year, this is an ambitious goal; however, it’s achievable with the right kind of resourcing.
  • Relevant: Innovation is central to R&D and the overall success of the company.
  • Time-bound: Achieve this goal by the end of Q4.

8. Training & Employee Development

SMART goal: “Launch a new training module every quarter, and aim for each of these to receive a satisfaction rating of 90% or above from participating employees.”

  • Specific: Launch a new training module every quarter.
  • Measurable: Measure the goal by a 90% or higher satisfaction rating.
  • Achievable: The intended satisfaction rating is realistic for this company due to the focus on quality content that clearly meets perceived employee training needs.
  • Relevant: Effective training boosts employee skills and morale.
  • Time-bound: Achieve this goal every quarter.

SMART goal: “Reduce paperwork processing time by 25% over the next six months through the adoption of a new digital documentation system.”

  • Specific: Reduce paperwork processing time by 25%.
  • Measurable: Measure the percentage reduction in processing time.
  • Achievable: This is a realistic goal for this company if they purchase and implement a high-quality digital documentation system.
  • Relevant: Efficiency is essential in admin tasks.
  • Time-bound: Achieve this goal over the next six months.

10. Operations

SMART goal: “Reduce product defect rates from 4% to 2% over the next six months through improved quality control processes.”

  • Specific: Reduce defect rates from 4% to 2%.
  • Measurable: Measure the percentage reduction in defect rates.
  • Achievable: A 2% decrease is a realistic, achievable goal if the company implements improved quality control processes.
  • Relevant: Product quality is key in operations.

The examples above demonstrate how SMART matrices are universally applicable in business settings. They provide a structured framework for each goal, regardless of the business area. By implementing them, you can improve the integrity of your workplace .

How Do I Write a SMART Goal?

SMART goals are easy to compose by following the five criteria that form the backbone of the technique.

The following four tips will help you compose SMART goals effectively:

  • Start with a general expression of a goal, such as “We need to increase our sales.” Then, weave in the SMART criteria one by one, as demonstrated in the examples above.
  • Be clear and concise, and use specific language. Instead of “I want to network more,” say, “I’ll attend two industry events per month.”
  • Make your organizational goals practical by starting with action verbs. “Implement a new marketing strategy” is more actionable than “We need a new approach to marketing.”
  • Align the goals with larger objectives so that they fit well into the broader company mission.

And lastly, here’s a helpful SMART goal template to follow:

Template: “By [time], I/we will [specific action/achievement], measured by [measurable criteria].”

Example: “By the end of Q2, we will increase our online followers by 15%, measured by our social media analytics dashboard.”

Measuring and Tracking SMART Goals

Once you’ve set your SMART goals, it’s important to monitor their progress. Without a system in place, even the best-laid plans can go awry.

Here’s how to keep track:

  • Schedule weekly or monthly reviews or check-ins on the process. Ask yourself, “Am I on track? What needs adjustment?”
  • Invest in the right project management software that allows you to map out and track your goals. These programs provide real-time data that will highlight your progress and areas that need attention. A good example is Goals On Track .
  • A powerful hybrid work solution can make it easy to create policies for hybrid work and then monitor employee compliance. And with built-in analytics, managers can identify and measure improvements in real-time.

Watch a 1-minute video about OfficeRnD Hybrid:

Streamline Your Business Operations with SMART Goals

Whenever you need to engage in goal setting — whether during the annual business planning cycle or your day-to-day operations — the SMART goal framework is a great tool for formulating targeted, effective objectives.

Coupling them with intuitive hybrid workplace management software like OfficeRnD Hybrid can help hybrid and remote teams achieve their SMART goals and ongoing success.

Start for free with OfficeRnD Hybrid or book a live demo with one of our workplace experts.

Where Did SMART Goals Come From?

The SMART acronym dates back to 1981. It’s credited to George T. Doran’s work in a paper titled “There’s a S.M.A.R.T. way to write management’s goals and objectives.”

How Long Should a SMART Goal Last?

The answer to this question depends on the nature of the project. The “T” in SMART, which stands for “time-bound,” sets the intended duration, which varies for each goal.

What Is an Example of a Measurable Goal?

Here’s a basic example that specifies two measurable outcomes: “Sell 50,000 copies of the new book in three months .”

What are the SMART Goals for Work Projects?

SMART goals for work projects are specific, measurable, achievable, relevant, and time-bound objectives that provide clear direction and benchmarks for success, ensuring teams have a clear understanding of expectations and deadlines.

How do I Write a SMART Goal?

To write a SMART goal, clearly define your objective to be Specific, ensure it is Measurable with criteria for success, make sure it is Achievable within your resources, ensure it is Relevant to your broader objectives, and set a Time-bound deadline for completion.

What are 5 SMART Goals Examples?

Here are five SMART goals tailored to different business activities:

  • Marketing: Increase website traffic by 25% within the next quarter by implementing a targeted content marketing strategy and SEO optimization to enhance online visibility.
  • Sales: Boost quarterly revenue by 15% through the introduction of a new customer referral program and increasing upsell opportunities to existing customers.
  • Customer Service: Improve customer satisfaction scores by 10 points over the next six months by providing additional training for customer service representatives and implementing a new CRM system for better service tracking.
  • Product Development: Complete the development of a new feature for our software product within the next four months, ensuring it undergoes a full cycle of user testing one month prior to launch to guarantee it meets customer needs.
  • Human Resources: Reduce employee turnover by 20% by the end of the year by establishing a comprehensive employee engagement program, which includes regular feedback sessions, career development paths, and competitive benefits packages.

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22 types of business objectives to measure success

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Clear business objectives help you achieve your mission statement and long-term company vision. These objectives can range from financial objectives to organization specific objectives. Take a look at 22 types of business objectives you can set—plus, learn when to use business objectives vs. 14 other goal frameworks. 

Whether you work at a small business, a start up, or as a team lead at a larger enterprise, as a key business owner, you’re responsible for identifying the business objectives that will help your organization hit its long-term goals. Setting goals and strategic objectives is the best way to know where you’re going and how to get there. 

In this article, learn about 22 different types of business objectives and how to make them achievable. Then, take a look at the 15 different types of goals you can set, depending on why you’re setting those goals.

What is a business objective? 

Business objectives are the results you are aiming to achieve in order to accomplish your longer-term company vision. Think of business objectives as metrics to measure your overall business success.

Hitting your business objectives means you’re on the path towards achieving larger company goals. As such, business objectives should focus on large-scale organizational impact. Good business objectives are measurable, specific, and time-bound. 

22 types of business objectives

Set business objectives based on factors that measure and impact your organization’s success. For example, you might set the following business objectives:

Financial business objectives

1. Profitability: A profitability-focused business objective is important if your company is relying on outside investors. Achieving—and maintaining—profitability ensures your long-term success so you can make progress towards your overall company mission. 

2. Revenue: Revenue-focused business objectives help you balance your income with your costs in order to stay in business. You might set business objectives to achieve a certain annual revenue goal, or to increase revenue by a certain percentage over a period of time. 

3. Costs: Costs refer to how much money you’re spending on your business. Reducing costs can help you increase revenue and achieve profitability. Business objectives related to cost can help you control production or operations cost to improve your business’s financial performance. 

4. Cash flow: Cash flow refers to the money moving into and out of your business. Cash flow can be positive—when you’re making more than you’re spending—or negative—when you’re spending more than you’re making. Similar to profitability, a cash flow-oriented business objective can help set you up for long term financial success. 

5. Sustainable growth: In order to grow as a business, you need to grow sustainably. Setting business objectives around sustainable growth can help you plan your financial projections, employee costs, and other financial considerations. 

Customer-centric business objectives

6. Competitive positioning: A big element of your business strategy is thinking about how your product or service compares to others in the same market. By setting a business objective focused on competitive positioning, you can ensure your product or service reaches parity with what’s expected in the market, or use competitive positioning to outdo your competitors in a key area. 

8. Customer satisfaction: In order to succeed as a business, you need happy customers. Focusing on a customer satisfaction-based business objective can help you better serve your customers. Depending on the business objective, this might focus on a customer advocacy program, a better help desk, or something similarly customer-facing. 

9. Brand awareness: Your brand is what makes your organization stand out from the crowd. Brand awareness is an important way to understand how your customers think of your brand, and how aware they are of your distinct brand vs. your competitors. Understanding—and increasing—brand awareness is a key part of your long-term marketing strategy .

10. Sales: You’ll often find business objectives related to improving or refining the sales cycle. This could include anything from reducing customer acquisition cost (CAC), developing better lead tracking, increasing cross-selling, or something else.

11. Churn: In business, your churn rate refers to how many customers you lose over a set period of time. Reducing churn is a great way to increase your revenue and ensure your customers are satisfied with the product or service you provide. 

Internal business objectives

12. Employee satisfaction and engagement: Part of your business is how your employees feel about working there, too. Increasing employee satisfaction and engagement leads to happier employees, reduced burnout , and more effective teams. 

13. Employee retention: A key internal business objective is how long your employees spend at your company. Increasing tenure and reducing turnover can help you achieve more complex projects with knowledgeable employees. 

14. Company growth: In order to grow your business, you also need to grow the number of people you employ. Growing your company sustainably can be difficult—which is why businesses often set company growth as a key business objective. 

15. Organizational culture: Organizational culture is the ideals, values, and group norms that shape how team members interact within your company. Good culture drives employee engagement and increases retention, which is one of the key reasons so many companies set organizational culture-focused business objectives. 

16. Change management: Smoothly implement large-scale organizational change with change management . Though you typically won’t see organizations set this type of business objective year after year, it can be a helpful objective to set if you have large changes on the horizon. 

17. Productivity: At Asana, we don’t think of productivity as “doing the most you can,” but rather as a way to optimize your time and get your best work done. Increasing employee productivity can help your teams achieve their high-impact work more efficiently. 

18. Employee effectiveness: Teams don’t just need to be efficient—they also need to know the right things to work on. The best companies aim for efficiency and effectiveness—which is where an effectiveness-based business objective comes into play. To learn more, read our article about the difference between efficiency and effectiveness . 

19. Diversity and inclusion: A big part of a welcoming company culture is making sure your employees feel like they belong. Investing in diversity and inclusion programs can help your business be more welcoming to your current and potential employees. 

Regulation related business objectives

20. Quality control: Implementing quality control measures as a business objective can help you ensure your product or services are at the level you want them to be. This in turn leads to better customer relationships and overall increase in revenue. 

21. Compliance: If your business has any compliance needs to meet in the near future, setting those compliance requirements as a business objective will ensure you hit your targets on time. 

22. Sustainability or waste reduction: Some businesses set business objectives to reduce waste or increase sustainability. While this may not directly impact your business, proving that you’re environmentally minded can help you reach specific audiences you’re targeting. 

Which goal framework is right for you?

Figuring out exactly what type of goal you need to set can be tricky. Each goal framework is slightly different—and implementing the right one can help you achieve success. 

The type of goal you set will depend on the business activities you’re running and the specific goals you have. If your goals have a set time frame, you may want to go with short-term objectives, whereas larger goals have their own unique frameworks. 

If you’re not sure where to start, check out these 15 goal frameworks for different situations: 

1. Business objectives: Set goals based on operating factors that impact your company’s long-term success.

2. Business plan : Also called a business strategy plan. Document your business’ goals and plan out how you’ll get there.

3. Vision statement : Set an organization-wide North Star.

4. Big Hairy Audacious Goals (BHAGs) : Set organization-sized stretch goals .

5. Company values : Align your team around core principles. 

6. Strategic plan : Clarify your three to five year company goals during the strategic planning process. 

7. Strategic goal : Set the goals you want to achieve by the end of your strategic plan.

8. Critical success factors : Clarify the high-level goals you need to achieve in order to achieve your strategic goals. 

9. Strategic management : Execute against your strategic plan in order to achieve your company goals. 

10. Business goals : Set predetermined targets to achieve in a set period of time.  

11. Objectives and key results (OKRs) : Set and communicate annual company goals.

12. Key performance indicators (KPIs) : Set quantitative goals.

13. Project objectives : Share what you want to achieve by the end of a project.

14. Project deliverables : Identify a project’s output.

15. Project milestones : Mark specific checkpoints along a project’s timeline.

More goal setting resources

Clear goals are critical to keep your organization functioning. In addition to business objectives, check out our goal setting resource hub for tips on setting goals and achieving high-impact results. Then when you’re ready, get started with Asana for goal tracking. With Asana , you can connect your company goals to the work that supports them—all in one place. 

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Goals and Objectives for Business Plan with Examples

NOV.05, 2023

Goals and Objectives
 for Business Plan with Examples

Every business needs a clear vision of what it wants to achieve and how it plans to get there. A business plan is a document that outlines the goals and objectives of a business, as well as the strategies and actions to achieve them. A well-written business plan from business plan specialists can help a business attract investors, secure funding, and guide its growth.

Understanding Business Objectives

Business objectives are S pecific, M easurable, A chievable, R elevant, and T ime-bound (SMART) statements that describe what a business wants to accomplish in a given period. They are derived from the overall vision and mission of the business, and they support its strategic direction.

Business plan objectives can be categorized into different types, depending on their purpose and scope. Some common types of business objectives are:

  • Financial objectives
  • Operational objectives
  • Marketing objectives
  • Social objectives

For example, a sample of business goals and objectives for a business plan for a bakery could be:

  • To increase its annual revenue by 20% in the next year.
  • To reduce its production costs by 10% in the next six months.
  • To launch a new product line of gluten-free cakes in the next quarter.
  • To improve its customer satisfaction rating by 15% in the next month.

The Significance of Business Objectives

Business objectives are important for several reasons. They help to:

  • Clarify and direct the company and stakeholders
  • Align the company’s efforts and resources to a common goal
  • Motivate and inspire employees to perform better
  • Measure and evaluate the company’s progress and performance
  • Communicate the company’s value and advantage to customers and the market

For example, by setting a revenue objective, a bakery can focus on increasing its sales and marketing efforts, monitor its sales data and customer feedback, motivate its staff to deliver quality products and service, communicate its unique selling points and benefits to its customers, and adjust its pricing and product mix according to market demand.

Advantages of Outlining Business Objectives

Outlining business objectives is a crucial step in creating a business plan. It serves as a roadmap for the company’s growth and development. Outlining business objectives has several advantages, such as:

  • Clarifies the company’s vision, direction, scope, and boundaries
  • Break down the company’s goals into smaller tasks and milestones
  • Assigns roles and responsibilities and delegates tasks
  • Establishes standards and criteria for success and performance
  • Anticipates risks and challenges and devises contingency plans

For example, by outlining its business objective for increasing the average revenue per customer in its business plan, a bakery can:

  • Attract investors with its viable business plan for investors
  • Secure funding from banks or others with its realistic financial plan
  • Partner with businesses or organizations that complement or enhance its products or services
  • Choose the best marketing, pricing, product, staff, location, etc. for its target market and customers

Setting Goals and Objectives for a Business Plan

Setting goals and objectives for a business plan is not a one-time task. It requires careful planning, research, analysis, and evaluation. To set effective goals and objectives for a business plan, one should follow some best practices, such as:

OPTION 1: Use the SMART framework. A SMART goal or objective is clear, quantifiable, realistic, aligned with the company’s mission and vision, and has a deadline. SMART stands for:

  • Specific – The goal or objective should be clear, concise, and well-defined.
  • Measurable – The goal or objective should be quantifiable or verifiable.
  • Achievable – The goal or objective should be realistic and attainable.
  • Relevant – The goal or objective should be aligned with the company’s vision, mission, and values.
  • Time-bound – The goal or objective should have a deadline or timeframe.

For example, using the SMART criteria, a bakery can refine its business objective for increasing the average revenue per customer as follows:

  • Specific – Increase revenue with new products and services from $5 to $5.50.
  • Measurable – Track customer revenue monthly with sales reports.
  • Achievable – Research the market, develop new products and services, and train staff to upsell and cross-sell.
  • Relevant – Improve customer satisfaction and loyalty, profitability and cash flow, and market competitiveness.
  • Time-bound – Achieve this objective in six months, from January 1st to June 30th.

OPTION 2: Use the OKR framework. OKR stands for O bjectives and K ey R esults. An OKR is a goal-setting technique that links the company’s objectives with measurable outcomes. An objective is a qualitative statement of what the company wants to achieve. A key result is a quantitative metric that shows how the objective will be achieved.

OPTION 3: Use the SWOT analysis. SWOT stands for S trengths, W eaknesses, O pportunities, and T hreats. A SWOT analysis is a strategic tool that helps the company assess the internal and external factors that affect its goals and objectives.

  • Strengths – Internal factors that give the company an advantage over others. 
  • Weaknesses – Internal factors that limit the company’s performance or growth. 
  • Opportunities – External factors that allow the company to improve or expand. 
  • Threats – External factors that pose a risk or challenge to the company.

For example, using these frameworks, a bakery might set the following goals and objectives for its SBA business plan :

Objective – To launch a new product line of gluten-free cakes in the next quarter.

Key Results:

  • Research gluten-free cake market demand and preferences by month-end.
  • Create and test 10 gluten-free cake recipes by next month-end.
  • Make and sell 100 gluten-free cakes weekly online or in-store by quarter-end.

SWOT Analysis:

  • Expertise and experience in baking and cake decorating.
  • Loyal and satisfied customer base.
  • Strong online presence and reputation.

Weaknesses:

  • Limited production capacity and equipment.
  • High production costs and low-profit margins.
  • Lack of knowledge and skills in gluten-free baking.

Opportunities:

  • Growing demand and awareness for gluten-free products.
  • Competitive advantage and differentiation in the market.
  • Potential partnerships and collaborations with health-conscious customers and organizations.
  • Increasing competition from other bakeries and gluten-free brands.
  • Changing customer tastes and preferences.
  • Regulatory and legal issues related to gluten-free labeling and certification.

Examples of Business Goals and Objectives

To illustrate how to write business goals and objectives for a business plan, let’s use a hypothetical example of a bakery business called Sweet Treats. Sweet Treats is a small bakery specializing in custom-made cakes, cupcakes, cookies, and other baked goods for various occasions.

Here are some examples of possible startup business goals and objectives for Sweet Treats:

Earning and Preserving Profitability

Profitability is the ability of a company to generate more revenue than expenses. It indicates the financial health and performance of the company. Profitability is essential for a business to sustain its operations, grow its market share, and reward its stakeholders.

Some possible objectives for earning and preserving profitability for Sweet Treats are:

  • To increase the gross profit margin by 5% in the next quarter by reducing the cost of goods sold
  • To achieve a net income of $100,000 in the current fiscal year by increasing sales and reducing overhead costs

Ensuring Consistent Cash Flow

Cash flow is the amount of money that flows in and out of a company. A company needs to have enough cash to cover its operating expenses, pay its debts, invest in its growth, and reward its shareholders.

Some possible objectives for ensuring consistent cash flow for Sweet Treats are:

  • Increase monthly operating cash inflow by 15% by the end of the year by improving the efficiency and productivity of the business processes
  • Increase the cash flow from investing activities by selling or disposing of non-performing or obsolete assets

Creating and Maintaining Efficiency

Efficiency is the ratio of output to input. It measures how well a company uses its resources to produce its products or services. Efficiency can help a business improve its quality, productivity, customer satisfaction, and profitability.

Some possible objectives for creating and maintaining efficiency for Sweet Treats are:

  • To reduce the production time by 10% in the next month by implementing lean manufacturing techniques
  • To increase the customer service response rate by 20% in the next week by using chatbots or automated systems

Winning and Keeping Clients

Clients are the people or organizations that buy or use the products or services of a company. They are the source of revenue and growth for a company. Therefore, winning and keeping clients is vital to generating steady revenue, increasing customer loyalty, and enhancing word-of-mouth marketing.

Some possible objectives for winning and keeping clients for Sweet Treats are:

  • To acquire 100 new clients in the next quarter by launching a referral program or a promotional campaign
  • To retain 90% of existing clients in the current year by offering loyalty rewards or satisfaction guarantees

Building a Recognizable Brand

A brand is the name, logo, design, or other features distinguishing a company from its competitors. It represents the identity, reputation, and value proposition of a company. Building a recognizable brand is crucial for attracting and retaining clients and creating a loyal fan base.

Some possible objectives for building a recognizable brand for Sweet Treats are:

  • To increase brand awareness by 50% in the next six months by creating and distributing engaging content on social media platforms
  • To improve brand image by 30% in the next year by participating in social causes or sponsoring events that align with the company’s values

Expanding and Nurturing an Audience with Marketing

An audience is a group of people interested in or following a company’s products or services. They can be potential or existing clients, fans, influencers, or partners. Expanding and nurturing an audience with marketing is essential for increasing a company’s visibility, reach, and engagement.

Some possible objectives for expanding and nurturing an audience with marketing for Sweet Treats are:

  • To grow the email list by 1,000 subscribers in the next month by offering a free ebook or a webinar
  • To nurture leads by sending them relevant and valuable information through email newsletters or blog posts

Strategizing for Expansion

Expansion is the process of increasing a company’s size, scope, or scale. It can involve entering new markets, launching new products or services, opening new locations, or forming new alliances. Strategizing for expansion is important for diversifying revenue streams, reaching new audiences, and gaining competitive advantages.

Some possible objectives for strategizing for expansion for Sweet Treats are:

  • To launch a new product or service line by developing and testing prototypes
  • To open a new branch or franchise by securing funding and hiring staff

Template for Business Objectives

A template for writing business objectives is a format or structure that can be used as a guide or reference for creating your objectives. A template for writing business objectives can help you to ensure that your objectives are SMART, clear, concise, and consistent.

To use this template, fill in the blanks with your information. Here is an example of how you can use this template:

Example of Business Objectives

Our business is a _____________ (type of business) that provides _____________ (products or services) to _____________ (target market). Our vision is to _____________ (vision statement) and our mission is to _____________ (mission statement).

Our long-term business goals and objectives for the next _____________ (time period) are:

S pecific: We want to _____________ (specific goal) by _____________ (specific action).

M easurable: We will measure our progress by _____________ (quantifiable indicator).

A chievable: We have _____________ (resources, capabilities, constraints) that will enable us to achieve this goal.

R elevant: This goal supports our vision and mission by _____________ (benefit or impact).

T ime-bound: We will complete this goal by _____________ (deadline).

Repeat this process for each goal and objective for your business plan.

How to Monitor Your Business Objectives?

After setting goals and objectives for your business plan, you should check them regularly to see if you are achieving them. Monitoring your business objectives can help you to:

  • Track your progress and performance
  • Identify and overcome any challenges
  • Adjust your actions and strategies as needed

Some of the tools and methods that you can use to monitor your business objectives are:

  • Dashboards – Show key data and metrics for your objectives with tools like Google Data Studio, Databox, or DashThis.
  • Reports – Get detailed information and analysis for your objectives with tools like Google Analytics, Google Search Console, or SEMrush.
  • Feedback – Learn from your customers and their needs and expectations with tools like SurveyMonkey, Typeform, or Google Forms.

Strategies for Realizing Business Objectives

To achieve your business objectives, you need more than setting and monitoring them. You need strategies and actions that support them. Strategies are the general methods to reach your objectives. Actions are the specific steps to implement your strategies.

Different objectives require different strategies and actions. Some common types are:

  • Marketing strategies
  • Operational strategies
  • Financial strategies
  • Human resource strategies
  • Growth strategies

To implement effective strategies and actions, consider these factors:

  • Alignment – They should match your vision, mission, values, goals, and objectives
  • Feasibility – They should be possible with your capabilities, resources, and constraints
  • Suitability – They should fit the context and needs of your business

How OGSCapital Can Help You Achieve Your Business Objectives?

We at OGSCapital can help you with your business plan and related documents. We have over 15 years of experience writing high-quality business plans for various industries and regions. We have a team of business plan experts who can assist you with market research, financial analysis, strategy formulation, and presentation design. We can customize your business plan to suit your needs and objectives, whether you need funding, launching, expanding, or entering a new market. We can also help you with pitch decks, executive summaries, feasibility studies, and grant proposals. Contact us today for a free quote and start working on your business plan.

Frequently Asked Questions

What are the goals and objectives in business.

Goals and objectives in a business plan are the desired outcomes that a company works toward. To describe company goals and objectives for a business plan, start with your mission statement and then identify your strategic and operational objectives. To write company objectives, you must brainstorm, organize, prioritize, assign, track, and review them using the SMART framework and KPIs.

What are the examples of goals and objectives in a business plan?

Examples of goals and objectives in a business plan are: Goal: To increase revenue by 10% each year for the next five years. Objective: To launch a new product line and create a marketing campaign to reach new customers.

What are the 4 main objectives of a business?

The 4 main objectives of a business are economic, social, human, and organic. Economic objectives deal with financial performance, social objectives deal with social responsibility, human objectives deal with employee welfare, and organic objectives deal with business growth and development.

What are goals and objectives examples?

Setting goals and objectives for a business plan describes what a business or a team wants to achieve and how they will do it. For example: Goal: To provide excellent customer service. Objective: To increase customer satisfaction scores by 20% by the end of the quarter. 

At OGSCapital, our business planning services offer expert guidance and support to create a realistic and actionable plan that aligns with your vision and mission. Get in touch to discuss further!

OGSCapital’s team has assisted thousands of entrepreneurs with top-rate business plan development, consultancy and analysis. They’ve helped thousands of SME owners secure more than $1.5 billion in funding, and they can do the same for you.

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Understanding project objectives in project management

Browse topics.

Project objectives in project management are specific, measurable, and time-bound goals that define what a project aims to achieve. These objectives provide a clear direction for the project team and stakeholders, guiding their efforts and ensuring everyone aligns with the project's purpose.

Clear project objectives help manage expectations, guide the decision-making process , and provide a basis for monitoring and controlling the project throughout its life cycle. They serve as a roadmap for the project team, enabling them to work toward specific, well-defined goals.

In this guide, we’ll discuss project objectives, including the different types and their benefits, and how to establish them for your project.

What are project objectives?

Project objectives are specific, measurable outcomes that a project aims to achieve within a defined timeframe. They clarify the project's purpose and guide the team toward successful completion. Articulating project objectives is crucial in project management, as they significantly influence decision-making and resource planning throughout the entire project life cycle.

Measurable criteria and key performance indicators (KPIs) are essential components of project objectives. Factors such as budget adherence, quality standards, and timely completion serve as benchmarks to evaluate the overall success of a project.

Types of project objectives

There are various categories of project objectives based on their focus and purpose. Common types of project objectives include the following:

  • Time-based objectives help set deadlines for project milestones.
  • Performance objectives focus on achieving specific results or quality standards.
  • Quality objectives specify the desired level of quality for project deliverables.
  • Business objectives align a project with the company's principles for a higher likelihood of success.
  • Financial objectives set budget constraints and financial goals for the project.
  • Regulatory compliance objectives ensure the project adheres to laws, regulations, and industry standards. 

Benefits of clearly defined project objectives

Project objectives provide a framework that ensures projects are well-planned, well-executed, and aligned with company goals. When team members lack a clear understanding of how their work forms a part of the project and company goals, motivation and engagement suffer. Clearly outlined project objectives empower team members to consistently evaluate their work and realign if deviations occur, contributing to overall project success.

Guidance and focus

Objectives provide a clear direction for the scope of work , guiding the team on what they must achieve. They serve as a roadmap, ensuring efforts focus on specific goals.

Measurable outcomes

Objectives often include measurable criteria and KPIs. This allows you to quantify whether the project is meeting its intended targets.

Stakeholder alignment

Well-defined objectives help align the expectations and efforts of various stakeholders involved in the project, ensuring everyone is working toward common goals. This alignment is crucial for the overall success of the project and the satisfaction of all involved stakeholders.

Improved decision making

Objectives provide a basis for informed decision-making throughout the project life cycle . With a clear understanding of project objectives, project managers and team members can make informed decisions that align with the overall goals and priorities.

How to establish clear project objectives

Establishing clear project objectives is a crucial step in the project management process. This should occur during the project planning phase and involve key stakeholders to ensure the project objectives represent the team.

The SMART criteria for goal setting is a common framework for defining effective project objectives, as it ensures that each objective is clear and actionable by making goals that meet the following criteria:

  • Goals should be specific and clearly define what the objective aims to accomplish.
  • They should be measurable , establishing criteria to quantify and measure progress toward the objective.
  • Goals should be achievable to ensure the objective is realistic and attainable within the constraints of the project, including time, resources, and expertise.
  • They should be relevant , aligning the objective with the overall project goals and the company’s mission.
  • Goals should be time-bound , with a specific timeframe or deadline to achieve the objective.

This framework enhances clarity and provides a basis for effective planning, monitoring, and evaluation throughout the project life cycle.

Effective project objective examples

Effective project objectives in project management follow the SMART criteria above. Examples of project objectives include the following:

Specific: Increase customer satisfaction by 20% within the next quarter.

Measurable: Monitor customer satisfaction KPIs from previous quarters and compare them to KPIs in the current quarter. 

Achievable: Focus on specific aspects of customer service and support processes.

Relevant: Achieve higher customer satisfaction to align with the broader objective of delivering excellent customer service.

Time-bound: Conduct an assessment of this objective at the end of the quarter.

Specific: Complete a website redesign project by the end of the fiscal year.

Measurable: Hit milestones along the way and complete all work prior to the deadline.

Achievable: Add elements and functionalities within the redesign team's capabilities.

Relevant: Enhance the website's effectiveness to align with the company’s commitment to a modern and user-friendly interface.

Time-bound: Set a clear deadline for project completion by the end of the fiscal year.

Tools for defining project objectives

Several tools and techniques can assist in defining project objectives effectively. Teams can conduct a SWOT (strengths, weaknesses, opportunities, and threats) analysis to identify internal and external factors that may impact the project. Mind-mapping tools can help you visually brainstorm and organize ideas and engaging with stakeholders can help you gather input on project objectives.

To facilitate the above, teams can use collaborative online platforms such as Confluence project management tools to enable real-time team collaboration and foster an environment for defining and redefining project objectives.

Define project objectives with Confluence

Confluence is a connected workspace that empowers teams to create, organize, find, and share information. The product is organized into spaces that contain pages, whiteboards, video messages, and databases. Confluence ensures that information helps teams improve, connect, and simplify the work that contributes to team goals.

With features like whiteboards to visualize work, real-time editing and commenting capabilities, notifications, and a SMART goals template , Confluence acts as your company’s single source of truth for project collaboration to define and follow through on project objectives.

Confluence has content types to serve all phases of the project management process. For example, in the ideation phase, whiteboards can be a great option while objectives are still being defined. Once objectives are set, the details can be shared on a Confluence page along with an overview video (via Loom) to ensure the entire team is aligned.

Try Confluence

Project objectives: Frequently asked questions

What is the difference between project objectives, goals, and scope.

Project objectives are specific and measurable statements that guide project activities and success evaluation. Project goals are broader and provide an overarching vision for the project. Project scope defines the project's boundaries, specifying what it includes and excludes.

Why are project objectives essential for project management?

Project objectives are critical in providing direction, focus, and criteria for project success. They guide decision-making, facilitate effective planning, and contribute to the overall effectiveness and efficiency of project execution.

What are some common challenges in defining project objectives?

Defining project objectives is a crucial step in project management, but it can be challenging due to various factors. A lack of stakeholder involvement can result in incomplete objectives, though conducting team meetings early in the project to engage stakeholders can overcome this challenge. Unclear expectations can lead to misunderstandings and misalignment. Frequent communication, clear deliverables, and the SMART framework can help overcome this challenge. 

Additionally, unrealistic targets in project objectives can lead to frustration, demotivation, and project failure. Regularly reassessing project targets, engaging stakeholders in an objective setting, and having open communication limitations, constraints, and expectations can overcome challenges associated with unrealistic targets.

You may also like

Project poster template.

A collaborative one-pager that keeps your project team and stakeholders aligned.

Project Plan Template

Define, scope, and plan milestones for your next project.

Enable faster content collaboration for every team with Confluence

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